Customer service was top notch and the desire to ensure my company's success was evident in every interaction with their sales and leadership team.

For a small company it's very important to find the systems and people to help with daily duties. Verse.io allows my team and I to focus on other aspects of growing and conducting our business.

Super easy to use, follow along and watch how they interact with your clients.

Verse allows us to confidently trust that every lead we send to them will be follow up on diligently, but a caring and professional team member.

It's a great tool for lead generation. Put some money in my pocket.

I don't think that's an option now unless I'm missing it.

I don't know that we have found anything missing with this software. The tool is one of the most solid I have ever used.

Verse is amazing to assist with lead follow up that sometimes goes by the wayside.

Michelle and her team are amazing. They give great advice when we aren't sure which path to take for our leads and they are always quick to respond.

We requested a few revisions after the initial setup and [SENSITIVE CONTENT HIDDEN] handled the changes quickly, and professionally...the best.

I loved the overall experience. I was in Agentology when there was lots of new price structures changes.

Verse pays exquisite attention to creating an amazing customer experience.

Best thing is that they help from set up to implementing in daily routine. We couldn't ask for a better partner.

I'd prefer to have a cost/lead system rather than a flat fee per month. That way, if I have lower lead flow one month (or more), I wouldn't have to pay their full monthly fee.

It is easy to use when making updates to prospects.

Their dashboard looks great and is easy to use, and their onboarding is smooth. Really happy with Verse and their ability to engage leads, great service overall.

The A.i is a fantastic tool provided by Verse that really helps in warming up the conversation with leads before sending them to one of our Loan Officers.

We are able to better qualify our leads and make sure that the leads are of high value for our clients. Our clients love this because we are only sending them the best of the best.

Its easy to use and the support staff is easy to work with and very helpful in setting and integrating the systems with your equipment and other Tec.

We've had to create a lot of new automations to get everything working in our company's format. I don't see this as Verse's fault at all though.

The speed from lead to outreach is very impressive. The  customer portal is great, easy to follow and provides all necessary details...easy to use.

We receive calls at all hours during nights and weekends from customers. There's no way we could have staffed for that.

The ability to convert leads and save valuable time for higher productivity, even after hours.

The set up team ([SENSITIVE CONTENT HIDDEN]) has been fantastic.

Very easy to use and great software and user interface.

The 24-7 follow up on new leads is amazing, it was great to have support around the clock.

There is nothing that I can say negative about the software at this time.

I had a small problem with billing but Agentology was able to eventually resolve this. If I ever need a service like Agentolgy, they still have me as a customer based on their customer support.

The chatbot is code free so it's very easy to use without prior knowledge of code. The customer support is also very good and helpful.

I love having my freedom to not having to deal with a receptionist anymore. Every call is answered and my clients loves the texting service.

Easy to setup and plugs into MINDBODY really well. Helps with freeing up our staff to service clients instead of answering phone.

I like how friendly the software is when texting back and forth with clients. It does a really good job of making sure people feel supported.

Ease of use, ability to write your own scripts and tailor the service to your company. And the customer service has been outstanding.

I also like how easy it is to integrate with our booking software, Mindbody.

With staff turnover and rising labor costs, FrontdeskAI helps us take care of clients and maintain smooth business operations.

The software is good for certain businesses such as spas or dental offices, but it's not suited for other companies.

Front Desk offers a futuristic alternative that even some of our less tech-savvy clients are enjoying for its ease of use.

The customer service was excellent and every person I spoke to was helpful and friendly.

The first stages of set up and use can be slightly frustrating, however as the system learns more about our business these troubles subside.

They help free up time and money. Most of our customers don’t even realize they are talking to AI.

As Sasha is new to us, I have been asking clients what they thought of our AI booking experience and every one of them LOVED it. Some said it's easier than using our online booking feature.

The texts can be a little confusing for clients they think it’s the actual manager or technician texting them.

For an affordable fixed monthly price, it's well worth the investment to have 24/7 coverage.

No way to note actions taken on texts or voicemails from staff, or to designate a call had been handled.

One word - Great partner to work with one word  :LIFESAVER.

More bookings, less lost clients, more time for front end staff not needing to return as many voicemails.

I have often mentioned if you can’t find the service on the menus, please just book the client for a consultation and I’ll take it from there.

It also gives peace of mind knowing that we are able to take care of callers even when staffing is lean.

I think the fact that some people call on landlines still. That don’t text isn’t the most convenient for this software but they forward you that no one has responded.

So easy,  affordable, easy set up, terrific immediate customer service. Always available and never had to wait.

I like the simplicity for my staff. Easy to see what’s going on.

I LOVE the fact this software integrates with my Booker scheduling software. My business is a boutique.

I have lost clients over this issue and that is bad for business. Also, a credit card is absolutely necessary in order to reserve an appointment.

We are not busy enough to warrant this yet and we needed to cut back on expenses for a while, so I had to cancel.

I like that I am responding to voicemails quickly.

US Dollar

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations.


Verse.ai helps businesses with lead response and follow-up. By infusing innovative technology with industry expertise, Verse.io has developed a formula built to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize focus on serious prospects in order to increase conversion rates. 


The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Verse.io uses a blend of automation, human touch, and proven scripts to instantly contact every lead and vet thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to a CRM. Once the lead is deemed qualified, it is passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar. 


LongDescription

Lead Notifications

Personalization

Lead Engagement

Lead Capture

SMS Messaging

Drip Campaigns

Referral Tracking

Human Handover

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

One-to-One Messaging

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Multi-Channel Communication

Lead Segmentation

Real-Time Notifications

Email Management

Source Tracking

Activity Dashboard

Alerts/Notifications

Chat/Messaging

Real-time Conversations

Lead Nurturing

Interaction Tracking

Email Automation

Reporting/Analytics

Contact Database

Lead Qualification

Appointment Management

Appointment Scheduling

Campaign Management

Sales Pipeline Management

Natural Language Processing

AI/Machine Learning

Chatbot

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Verse.ai

In Person

Live Online

Webinars

Documentation

Videos

Powered by in-house AI technology, Sasha by True Lark is a responsive conversational AI chatbot that is used by businesses in the fitness & wellness, beauty and dental markets to automate front-desk communications. With 24/7 coverage, Sasha utilizes natural language processing (NLP) to provide instant empathetic responses to drive conversations via phone, live chat, text or even through forms. True Lark cloud-based solution includes web chat with live dashboards, text-based outreach, form response, automatic follow-ups and client notifications. 


With Sasha, businesses can stay on top of every opportunity that comes through the pipeline that otherwise would have been missed. True Lark's web chat allows business to customize the chat widget and capture FAQs and booking requests from visitors. Live dashboards allows businesses to view all interactions, conversions and appointments that were made by Sasha. For conversations that have cold, Sasha uses timed follow-ups to reach out to visitors/callers after 20 mins to gently encourage visitors to finish the registration or booking process.






Real Time Analytics

Code-free Development

Transfers/Routing

Sentiment Analysis

Communication Management

Offline Form

Customer Experience Management

Mobile Access

Proactive Chat

Transcripts/Chat History

Product Recommendations

Intent Recognition

Geotargeting

Community Management

Real-time Consumer-facing Chat

Alerts/Escalation

Real Time Reporting

Customizable Branding

Speech Recognition

Feedback Management

Third-Party Integrations

Live Chat

Automated Routing

Process/Workflow Automation

Contact sales@truelark.com for a custom quote

Verse.ai vs TrueLark

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