--- title: "Best Conversational Marketing Platform Software - 2026 Reviews & Pricing" description: "Find the best Conversational Marketing Platform for your organization. Compare top Conversational Marketing Platform systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/conversational-marketing/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Conversational Marketing Platform Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Conversational Marketing Platform Software of 2026 Updated September 7, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 231 results ### Compare Products Showing 1 - 25 of 231 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Typeform 4.66 [(979)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Best for:Customizable Questions ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. Get started with help from Typeform AI or build from scratch. Brand Kits let you instantly apply your logo, colors, and typography, while Conditional Logic shapes each person’s journey based on their answers. Typeform AI can generate questions, refine wording, or help structure complex logic for you, making the entire process faster and more effective. Once your form is live, you can connect it to your workflow—sending responses to tools like Google Sheets, Slack, HubSpot, or your CRM—and use Results Summary or Smart Insights to understand patterns instantly. More than just collecting data, Typeform takes action. Move from simple forms to AI-powered workflows that transform insights into impact.... [Read more](https://www.softwareadvice.com/hr/typeform-profile/) ### What users love - Engaging and customizable forms - Intuitive experience for all users - Dynamic and interactive surveys ### To take in mind - Expensive for small teams - Limited and clunky export tools - Key features locked behind paywall ### Best rated features: Lead Generation 5.0 Pipeline Management 5.0 Employee Onboarding 5.0 NPS Survey Structure 5.0 ### Worst rated features: Abbreviation Detection 3.0 Communication Management 4.0 Panel Management 4.0 [See all features](https://www.softwareadvice.com/hr/typeform-profile/#key-features) ### Basic $39.00/month Created for everyone: Create interactive AI forms that connect to your workflow ### Plus $79.00/month Created for all teams: Make your AI forms more beautiful and on-brand ### Business $129.00/month Created for all teams: Analyze performance with AI and do more with your data [See full pricing details](https://www.softwareadvice.com/hr/typeform-profile/#pricing-and-plans) ### Product: Sinch Engage 4.44 [(97)](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.   

Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:   - Simple, visual campaign builder  - Bulk SMS  - Automated texts  - Two-way chat  - Email-to-text   - Unified team inbox  - Templates  - AI writing assistant  - Analytics & delivery reports  - Industry-leading deliverability   We also directly integrate with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Zapier, Workato, and more—making it easy to add messaging into your existing workflow.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/) ### Best rated features: One-to-One Messaging 5.0 Real-Time Data 5.0 Campaign Management 5.0 Survey/Poll Management 5.0 [See all features](https://www.softwareadvice.com/crm/sinch-engage-profile/#key-features) ### Basics $49.00/month Everything you need to get started quickly for your team of one. Send campaigns and manage two-way messaging.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) ### Pro $249.00/month Built for multiple teams. Get more included messages, deeper message rate discounts, and one sub-account.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) ### Pro Plus $450.00/month Ideal for scaling organizations. Get 2x the included messages, deeper message rate discounts, one additional subaccount, and SSO access.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) ### Product: Avochato 4.68 [(135)](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce. Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings. Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) ### Best rated features: Macros/Templated Responses 5.0 Search/Filter 5.0 Alerts/Escalation 5.0 Mobile App 5.0 ### Worst rated features: Reporting & Statistics 3.0 Interaction Tracking 4.0 SMS Messaging 4.0 [See all features](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#key-features) ### Pay As You Go $1.00/month No monthly platform fee, higher messaging/call rates. Includes 1 inbox/phone number and 5 seats ### Standard $210.00/month Monthly platform fee, lower messaging/call rates. Includes 5 inboxes/phone lines, and 5 users. ### Custom Custom Pricing available upon request Custom rates for more than 10 users, volume SMS discounting, faster message delivery rates, higher API throughout, and professional services.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) ### Product: Adobe Brand Concierge ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Adobe Brand Concierge is an AI-enabled conversation agent designed to transform digital properties into interactive, conversational experiences. This tool is suitable for both B2C and B2B organizations aiming to enhance customer engagement through personalized interactions that align customer intent with brand content. It is applicable across industries such as retail, technology and professional services. Specialized components, including Product Advisor Agent, Account Qualification Agent and Site Advisory Agent, allow Adobe Brand Concierge to adapt in real time to customer intent and requirements. Marketing teams can adjust tone, flow and content of the chatbot. Brand Concierge enriches customer profiles by capturing intent, sentiment and behavior data, enabling precise personalization. It provides tailored product comparisons and summaries based on customer preferences, helping visitors access relevant information efficiently.... [Read more](https://www.softwareadvice.com/product/533806-Adobe-Brand-Concierge/) ### Product: Salesmsg 4.63 [(75)](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Salesmsg is a business texting and calling platform built for sales, marketing, and customer support teams across small and mid-sized businesses. The software is cloud-based, so teams can access it from any browser without installing anything. Core features include two-way SMS and MMS messaging, a shared inbox for team collaboration, contact management, automated text campaigns, and calling capabilities — all from a single dashboard. Salesmsg integrates with popular CRM and marketing tools, helping teams keep conversations connected to existing workflows. Businesses can send bulk texts for outreach campaigns or handle one-on-one conversations with customers in real time. The shared inbox lets multiple team members view and respond to messages, reducing missed conversations. Support is available via live chat, email, and a self-serve knowledge base with guides and tutorials.... [Read more](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) ### Best rated features: Campaign Management 5.0 Contact Database 5.0 Multi-Channel Communication 5.0 Group Messaging 5.0 ### Worst rated features: Alerts/Notifications 3.0 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/#key-features) ### Free Trial $0.00/month Sign up for your 14-day free trial [See full pricing details](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/#pricing-and-plans) ### Product: Confides 4.70 [(10)](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary IncognitoDesk is a cloud-based solution that helps businesses integrate and unify multiple messaging accounts on a single platform. Professionals can respond to clients' queries in real-time and ensure compliance with several regulatory standards. Incognito Desk allows businesses to annotate interactions with clients and archive them for retrieval in the future. The platform integrates with various applications including Facebook Messenger, WhatsApp and more.... [Read more](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/) ### Basic $15.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/#pricing-and-plans) ### Product: Qiscus 4.43 [(7)](https://www.softwareadvice.com/crm/qiscus-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations. ### Best rated features: Contact Management 5.0 Customer Database 5.0 Chat/Messaging 5.0 Live Chat 5.0 [See all features](https://www.softwareadvice.com/crm/qiscus-profile/#key-features) ### Product: ContactPigeon [ContactPigeon](https://www.softwareadvice.com/product/449834-ContactPigeon/) 4.96 [(301)](https://www.softwareadvice.com/product/449834-ContactPigeon/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The software is deployed cloud-based, making it accessible without on-premises setup. ContactPigeon helps businesses manage email, SMS, push notifications, and on-site messaging from a single dashboard, so teams can reach customers across multiple channels without switching tools. Core features include audience segmentation, automated campaign workflows, and real-time analytics, which help businesses target the right customers at the right time and measure campaign performance. Ecommerce and brick-and-mortar retailers can use built-in templates and behavioral triggers to send personalized messages based on customer actions, such as cart abandonment or past purchases. Support is provided via email, phone, and a knowledge base, giving users multiple ways to get help when needed.... [Read more](https://www.softwareadvice.com/product/449834-ContactPigeon/) ### Best rated features: CRM 5.0 Image Library 5.0 Contact Database 5.0 Autoresponders 5.0 [See all features](https://www.softwareadvice.com/product/449834-ContactPigeon/#key-features) ### Product: TextP2P [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) 4.95 [(129)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conversations with your customers. Use Text messaging, email, and ringless voicemail all in one easy to use and affordable platform. TextP2P Helps thousands of small to mid-sized businesses in the US & Canada use text messaging services to communicate with their customers, getting a 98% open rate in under 3 minutes! Our user friendly platform is extremely affordable and easy to use, and we offer a 14 day free trial with a valid credit card.... [Read more](https://www.softwareadvice.com/sms-survey/textp2p-profile/) ### Best rated features: SMS Reminders 5.0 Recurring Appointments 5.0 Autoresponders 5.0 Multi-Channel Marketing 5.0 [See all features](https://www.softwareadvice.com/sms-survey/textp2p-profile/#key-features) ### Starter $21.00/month Upto 500 credits/month. ### Pro $42.00/month Upto 1000 credits/month. ### Business $84.00/month Upto 2000 credits/month. [See full pricing details](https://www.softwareadvice.com/sms-survey/textp2p-profile/#pricing-and-plans) ### Product: HumanBot [HumanBot](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) 4.83 [(825)](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/reviews/) Best for:Real-time Conversations ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business. A key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand. Other features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time. HumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.... [Read more](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) ### Best rated features: Real-time Conversations 4.7 One-to-One Messaging 4.7 Chatbot 4.6 API 4.6 [See all features](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/#key-features) ### Product: Tidio [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.73 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions. With Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox. At the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses. Tidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues. Get started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.... [Read more](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) ### What users love - Versatile live chat experience - Efficient customer service automation - Flexible multi-platform integrations ### To take in mind - Expensive for small businesses ### Best rated features: Customer Surveys 5.0 Activity Tracking 5.0 Language Detection 5.0 Help Desk Management 5.0 [See all features](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#key-features) ### Free $0.00/month For solo entrepreneurs. Free forever. No credit card required. ### Starter $24.17/month Ideal for small businesses focused on enhancing customer satisfaction via live chat support. ### Growth $49.17/month Ideal for teams of all sizes prioritizing customer service as their competitive advantage. [See full pricing details](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#pricing-and-plans) ### Product: Superchat [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) 4.76 [(311)](https://www.softwareadvice.com/conversational-marketing/superchat-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.... [Read more](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) ### Best rated features: Ticket Management 5.0 Negative Feedback Management 5.0 Real-Time Updates 5.0 Template Management 5.0 ### Worst rated features: Customizable Branding 3.0 [See all features](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#key-features) ### Basic €79.00/month Perfect for small teams that are getting started. 79€ if you commit to a yearly contract. ### Professional €129.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#pricing-and-plans) ### Product: Clepher [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) 4.78 [(88)](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Clepher is the future of chatbots. With an easy-to-use visual builder, users can drag 'n drop your bot in just a few clicks. Staff members can integrate your chatbot with your stack, by leveraging 50+ native integrations (including Zapier and Make)! Use broadcasts to engage prospects and customers on Facebook™ Messenger AND Instagram™ Direct Message with your offers. Or opt to eliminate 80% of repeat customer questions. It's all possible with Clepher!... [Read more](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) ### Best rated features: Communication Management 5.0 Chat/Messaging 5.0 Customizable Templates 5.0 Real-Time Analytics 5.0 ### Worst rated features: Engagement Tracking 3.0 Real-Time Monitoring 3.0 Third-Party Integrations 3.5 [See all features](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/#key-features) ### Clepher Lifetime $99.00one time ### Pro Plan $9.00/month ### Agency Plan $199.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/#pricing-and-plans) ### Product: Birdeye [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.69 [(705)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial services, retail, automotive, home services, real estate, dental, legal, and food and beverage industries. The platform consolidates reviews, listings, social media, surveys, messaging, payments, and analytics into a single dashboard, removing the need for separate tools. AI-powered agents automate review requests and responses across 200+ sites, sync business profiles to 50+ directories, schedule social posts, run email and SMS campaigns, and manage customer conversations from a unified inbox. A search visibility tool tracks brand presence on AI-powered engines including ChatGPT and Google Gemini. Reporting and sentiment analysis tools help businesses benchmark reputation and monitor performance across all locations. Birdeye connects with 3,000+ third-party systems including Salesforce, HubSpot, and QuickBooks, and supports enterprise governance through role-based permissions and audit trails. The platform is accessible via web browser and iOS and Android mobile apps. Support is available through a knowledge base, live chat, email, and phone.... [Read more](https://www.softwareadvice.com/online-payment/birdeye-profile/) ### What users love - Centralized review collection tools - Responsive and helpful support team - User-friendly and intuitive interface ### To take in mind - Expensive for small businesses - Unreliable service and communication - Difficult contract cancellation process ### Best rated features: Data Visualization 5.0 Campaign Analytics 5.0 Text Analysis 5.0 Survey/Poll Management 5.0 ### Worst rated features: Audience Targeting 3.0 [See all features](https://www.softwareadvice.com/online-payment/birdeye-profile/#key-features) ### Starter Custom Pricing available upon request ### Growth Custom Pricing available upon request ### Dominate Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/online-payment/birdeye-profile/#pricing-and-plans) ### Product: websms [websms](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) 4.92 [(37)](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more. The Messaging Portal is designed to cater to the unique needs of any business, big or small. Our solutions make it possible to reach recipients in an easy, fast, personalised and automated way on the smartphone – which is the most popular touchpoint of our time. Mobile channels often perform outstandingly in this context and mostly surpass broadcasts via email. The extensive automatisation options also make our solutions more resource-friendly compared to traditional call centres. What’s more, today’s consumers want to communicate and interact with companies and brands the same way they interact with their private contacts. This increases the demand for mobile channels like WhatsApp and other messenger services as contact points and makes them almost indispensable in modern customer service settings. This is why mobile communication solutions are relevant for companies in all sectors. Ranging from high-performance marketing broadcasts to time- and security-sensitive alerts on the one hand and automated cross-channel customer service on the other hand, our portfolio offers solutions for a large number of use cases. For example, the Messaging Portal enable automated SMS messages such as access codes, alarms, or appointment updates as well as mobile customer care dialogues via messenger or webchat. One of the key benefits of the Messaging Portal is its user-friendly interface. The portal is easy to navigate and allows you to send messages to multiple recipients with just a few clicks. Additionally, the Messaging Portal is equipped with features such as email-to-sms, API connectors and automation, which allows to send messages at the most optimal time for the customers. The Messaging Portal is an all-in-one communication solution that allows businesses to connect with their customers in a seamless and efficient manner.... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) ### Best rated features: Mass Texting 5.0 Contact Management 5.0 Live Chat 5.0 Multi-Channel Communication 5.0 ### Worst rated features: 2-Way Messaging 1.0 Polls/Voting 1.0 Automated Responses 2.5 Message Personalization 3.9 [See all features](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#key-features) ### SMS €19.00/month SMS-Kanal inkludiert zzgl. Kosten pro Nachricht -Persönlicher Ansprechpartner -Einfacher Versand über unser Messaging Portal -Unlimitierte Kontakte & Kontaktgruppen -SMS-Massenversand -1:1 Chat -API-Schnittstelle -Upgrade zu Multichannel jederzeit möglich... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) ### RCS Multichannel €38.00/month Alles, was das Paket "SMS" kann und ein RCS-Kanal inkludiert Weitere Kanäle flexibel ergänzen (zzgl. Kosten pro Nachricht) -Multichannel-Kampagnen planen und versenden -Intelligente Fallback-Logik -Mehr Engagement im Kundenkontakt -Jederzeit anpassbar... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) ### WhatsApp Multichannel €38.00/month Alles, was SMS kann und ein WhatsApp-Kanal inkludiert Weitere Kanäle flexibel ergänzen (zzgl. Kosten pro Nachricht) -Multichannel-Kampagnen planen und versenden -Intelligente Fallback-Logik -Mehr Engagement im Kundenkontakt -Jederzeit anpassbar... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) ### Product: VideoAsk [VideoAsk](https://www.softwareadvice.com/polling/videoask-profile/) 4.76 [(70)](https://www.softwareadvice.com/polling/videoask-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your message, then share the link or embed the VideoAsk on your website (no coding needed), and watch the responses roll in. VideoAsk can help your business: -Add a human touch to your funnel and convert more leads -Speed up recruitment by screening applicants with short video intros, rather than endless calls -Easily collect authentic customer testimonials to use in your promotional materials -Increase audience engagement Camera-shy? No worries! You can use text or audio to interact with VideoAsk, and collect responses in multiple formats, including file uploads and multiple choice. You can also take calendar bookings, payments, and even NPS scores. All video and audio responses are automatically transcribed to text for you, with multiple languages supported, so you can easily find key words. Best of all, VideoAsk is a no-code, easy-to-use tool that can be set up in minutes.... [Read more](https://www.softwareadvice.com/polling/videoask-profile/) ### Best rated features: Real-Time Reporting 5.0 Human Handover 5.0 Lead Distribution 5.0 Appointment Scheduling 5.0 [See all features](https://www.softwareadvice.com/polling/videoask-profile/#key-features) ### Grow $24.00/month Make conversations adapt to everyone. Build custom workflows. ### Brand $40.00/month Put your brand front and center. Own the entire experience. ### Basic $0.00/month All the essentials you need to get the conversation started. [See full pricing details](https://www.softwareadvice.com/polling/videoask-profile/#pricing-and-plans) ### Product: CTM [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.65 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes. The software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data. The platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.... [Read more](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) ### Best rated features: Call Tagging 5.0 Campaign Scheduling 5.0 Performance Management 5.0 Data Security 5.0 ### Worst rated features: Multi-Touch Attribution 2.8 Call Scripting 3.0 File Transfer 3.0 [See all features](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/#key-features) ### Product: 11Sight [11Sight](https://www.softwareadvice.com/video-conferencing/11sight-profile/) 4.74 [(82)](https://www.softwareadvice.com/video-conferencing/11sight-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary 11Sight is an AI voice agent and video call platform built for automotive dealerships, from single-rooftop operations to large dealer groups. The software is deployed cloud-based, so no installation is required. Core features include AI-powered voice agents that handle inbound customer calls around the clock, live video calling for real-time customer engagement, lead capture, and call routing to the right department or staff member. Dealerships can use 11Sight to keep customer conversations going outside of standard business hours without adding headcount. The platform also provides call recordings and analytics to help managers review interactions and spot trends. Support is available via email, live chat, and an online knowledge base.... [Read more](https://www.softwareadvice.com/video-conferencing/11sight-profile/) ### Best rated features: Chat/Messaging 5.0 Conferencing 5.0 SSL Security 5.0 Host Controls 5.0 ### Worst rated features: Brand Management 1.0 Customizable Branding 3.0 Transfers/Routing 4.0 Multi-Language 4.0 [See all features](https://www.softwareadvice.com/video-conferencing/11sight-profile/#key-features) ### Free $0.00/month The plan is free of cost. ### Starter $12.00/month The plan offers a 14-day free trial. ### Premium $20.00/month The plan offers a 14-day free trial. [See full pricing details](https://www.softwareadvice.com/video-conferencing/11sight-profile/#pricing-and-plans) ### Product: ADA [ADA](https://www.softwareadvice.com/product/190822-ada/) 4.92 [(25)](https://www.softwareadvice.com/product/190822-ada/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary ADA is an AI Conversational Marketing Platform. In these competitive times, the consumer is increasingly demanding and active. That is why, faced with the need to acquire tools that are more affordable and adaptable to different marketing strategies, ADAonCloud has created and integrated all the most powerful tools on the market in a single platform. Its simplicity of use manages to optimize production times, increasing and improving the results of your campaigns while reducing general costs. With ADA you can create Mobile content, distribute it through all channels and measure the results of your campaigns, all optimized by Artificial Intelligence processes.... [Read more](https://www.softwareadvice.com/product/190822-ada/) ### Best rated features: Campaign Analytics 5.0 A/B Testing 5.0 Campaign Planning 5.0 Customizable CTAs 5.0 ### Worst rated features: Social Media Integration 3.0 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/product/190822-ada/#key-features) ### Basic €29.00/month [See full pricing details](https://www.softwareadvice.com/product/190822-ada/#pricing-and-plans) ### Product: Cartloop SMS Marketing [Cartloop SMS Marketing](https://www.softwareadvice.com/conversational-marketing/cartloop-sms-marketing-profile/) 4.92 [(25)](https://www.softwareadvice.com/conversational-marketing/cartloop-sms-marketing-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Conversational text marketing platform that helps Shopify brands grow revenue and scale customer relationships, where real people engage and convert your shoppers through real-time text messaging.... [Read more](https://www.softwareadvice.com/conversational-marketing/cartloop-sms-marketing-profile/) ### Best rated features: Campaign Analytics 5.0 ROI Tracking 5.0 Coupons 5.0 Customer Segmentation 5.0 ### Worst rated features: Event Triggered Actions 4.0 Autoresponders 4.0 [See all features](https://www.softwareadvice.com/conversational-marketing/cartloop-sms-marketing-profile/#key-features) ### Basic $50.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/cartloop-sms-marketing-profile/#pricing-and-plans) ### Product: Kimoby [Kimoby](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) 4.95 [(22)](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level. Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time. Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices on-the-go. Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging. Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby.... [Read more](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) ### Best rated features: 2-Way Messaging 5.0 MMS 5.0 Automated Responses 5.0 Real-Time Data 5.0 [See all features](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/#key-features) ### Product: PropFuel [PropFuel](https://www.softwareadvice.com/marketing/propfuel-profile/) 4.92 [(24)](https://www.softwareadvice.com/marketing/propfuel-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Designed for businesses in technology, hospitality, marketing, events, construction, consumer services and other industries, PropFuel is a cloud-based customer engagement solution that helps create conditional logic, manage contact directory and categorize customer responses. The software provides various functionality such as personalized landing pages, custom domains, keyword extraction and reporting. PropFuel enables marketers to build and manage marketing campaigns through field mapping, email scheduling, pre-made templates, personalized content, custom filters, cloning, drip sequence and pre-launch checklist. The centralized dashboard allows marketing professionals to redirect visitors, segment customer contacts, develop mobile-optimized emails and conduct sentiment analysis. Additionally, PropFuel lets administrators set up user accounts and design email signatures. The platform facilitates integration with several third-party applications such as Fonteva For Associations, iMIS, Filemaker Pro, Emma, ActiveCampaign, Aptify, MailChimp, HubSpot Marketing Hub, Euclid, Slack, Impexium, Nimble, Higher Logic Thrive and Feathr. PropFuel extends support via chat, email, phone and knowledge base.... [Read more](https://www.softwareadvice.com/marketing/propfuel-profile/) ### Best rated features: Lead Capture 5.0 Real-time Conversations 5.0 Visual Analytics 5.0 Data Import/Export 5.0 [See all features](https://www.softwareadvice.com/marketing/propfuel-profile/#key-features) ### Product: Bloomreach [Bloomreach](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/) 4.77 [(56)](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Bloomreach is an AI-powered personalization platform built for mid-market to enterprise ecommerce and retail brands. The software is deployed cloud-based, making it accessible without on-premises infrastructure. Bloomreach helps businesses deliver personalized shopping experiences through core features including site search, product discovery, content management, and marketing automation. Search and merchandising tools surface relevant products to shoppers based on behavior and intent, while the marketing automation module supports email, SMS, and omnichannel campaign management. Businesses can use built-in analytics to track customer journeys and campaign performance across channels. Support is available through a knowledge base, email, and live chat, with additional resources provided through an online community and dedicated account management for larger customers.... [Read more](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/) ### Best rated features: Message Personalization 5.0 SMS Messaging 5.0 CRM 5.0 Email Tracking 5.0 ### Worst rated features: Campaign Analytics 3.0 Widgets 4.0 [See all features](https://www.softwareadvice.com/marketing/bloomreach-experience-manager-profile/#key-features) ### Product: Verse.ai [Verse.ai](https://www.softwareadvice.com/lead-nurturing/agentology-profile/) 4.77 [(48)](https://www.softwareadvice.com/lead-nurturing/agentology-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Verse.ai is a lead conversion platform that helps small businesses and enterprise organizations in mortgage, real estate, home services, and insurance manage and respond to inbound leads. The software is cloud-based, so teams can access it from any device with an internet connection. Verse.ai combines automated messaging with live agent follow-up to contact, qualify, and schedule appointments with leads around the clock. Core features include multi-channel outreach via text and email, lead qualification workflows, appointment scheduling, and CRM integrations. Businesses benefit from faster lead response times and consistent follow-up without adding headcount. Support is available through email, phone, and a knowledge base.... [Read more](https://www.softwareadvice.com/lead-nurturing/agentology-profile/) ### Best rated features: One-to-One Messaging 5.0 Real-time Conversations 5.0 Multi-Channel Communication 5.0 Appointment Scheduling 5.0 ### Worst rated features: Lead Capture 3.7 Performance Metrics 3.8 Drip Campaigns 3.8 Human Handover 4.0 [See all features](https://www.softwareadvice.com/lead-nurturing/agentology-profile/#key-features) ### Product: B2Chat [B2Chat](https://www.softwareadvice.com/live-chat/b2chat-profile/) 4.79 [(39)](https://www.softwareadvice.com/live-chat/b2chat-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary B2Chat is a Web App Platform that enables businesses of all sizes to connect with customers via instant messaging to a variety of channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat. The platform enables organizations to respond to customers on a unified site and analyze details of interactions. B2Chat includes automatization bots, which lets companies reply to every single message instantly and measure client satisfaction. It allows users to analyze conversations in real-time and stats such as response time rates. Additionally, agents can use tags to label customer profiles and group themselves in teams called "departments". B2Chat simplifies sales and customer service via instant messaging. It is available for monthly subscriptions and offers support via email and an online support center.... [Read more](https://www.softwareadvice.com/live-chat/b2chat-profile/) ### Best rated features: Live Chat 5.0 Multi-Channel Communication 5.0 Transfers/Routing 4.0 [See all features](https://www.softwareadvice.com/live-chat/b2chat-profile/#key-features) ### Basic $90.00/month \- 2 Usuarios (Usuario adicional $20 USD) -1 línea de WhatsApp incluida (Línea adicional de WhatsApp $40 USD) -Puedes elegir hasta 2 canales entre estas opciones: Telegram, Instagram, Chat web y Facebook Messenger. (Canales Adicionales $12 USD) -Bots incluidos: Departamentos, mensajes automáticos y horarios -Bots adicionales (Bots FAQs y satisfacción $8 USD cada uno) -Respuestas dinámicas $50 USD por instalación -API desborde $120 USD -Inteligencia Artificial Incluido -Reportes y Auditoria: almacenamiento de datos de los últimos 6 meses (Almacenamiento Ilimitado $40 USD Mensual) -App Móvil ($8 USD para todos los usuarios)... [Read more](https://www.softwareadvice.com/live-chat/b2chat-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/live-chat/b2chat-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=5) ... [10](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=10) ## Popular Comparisons [ Superchat vs HumanBot ](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/vs/superchat/)[ Weave vs Solutionreach ](https://www.softwareadvice.com/compare/158992-Weave/vs/318574-solutionreach-dental/)[ Tidio vs Tiledesk ](https://www.softwareadvice.com/live-chat/tidio-chat-profile/vs/tile-desk/) ## Your Guide to Top Conversational Marketing Platform Software, October 2023 Software Advice uses reviews from real software users to highlight the top-rated Conversational Marketing Platform products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [HumanBot](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) - [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) - [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) - [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) - [11Sight](https://www.softwareadvice.com/video-conferencing/11sight-profile/) - [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) - [B2Chat](https://www.softwareadvice.com/live-chat/b2chat-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [Serviceform](https://www.softwareadvice.com/ab-testing/serviceform-profile/) - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Drift](https://www.softwareadvice.com/live-chat/drift-profile/) - [Salesmsg](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) - [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) - [Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/) - [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Zenvia Conversion](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/) - [Emotive](https://www.softwareadvice.com/conversational-marketing/emotive-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Conversational Marketing Platform Software - [Direct Mail Automation Software](https://www.softwareadvice.com/category/4762-direct-mail-automation/) - [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) - [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) - [Email Tracking Software](https://www.softwareadvice.com/category/4728-email-tracking/) - [Email Verification Tools Software](https://www.softwareadvice.com/email-verification/) - [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) - [Push Notifications Software](https://www.softwareadvice.com/push-notifications/) - [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) - [SMS Survey Software](https://www.softwareadvice.com/sms-survey/) - [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/)