--- title: "Best Conversational Marketing Platform Software - 2026 Reviews & Pricing" description: "Find the best Conversational Marketing Platform for your organization. Compare top Conversational Marketing Platform systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/conversational-marketing/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Conversational Marketing Platform Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Conversational Marketing Platform Software of 2026 Updated September 30, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 362 results ### Compare Products Showing 1 - 25 of 362 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Typeform 4.66 [(981)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Best for:Customizable Questions ### Pricing availability Starting price: $39.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. Get started with help from Typeform AI or build from scratch. Brand Kits let you instantly apply your logo, colors, and typography, while Conditional Logic shapes each person’s journey based on their answers. Typeform AI can generate questions, refine wording, or help structure complex logic for you, making the entire process faster and more effective. Once your form is live, you can connect it to your workflow—sending responses to tools like Google Sheets, Slack, HubSpot, or your CRM—and use Results Summary or Smart Insights to understand patterns instantly. More than just collecting data, Typeform takes action. Move from simple forms to AI-powered workflows that transform insights into impact.... [Read more](https://www.softwareadvice.com/hr/typeform-profile/) ### What users love - Engaging and customizable forms - Intuitive experience for all users - Dynamic and interactive surveys ### To take in mind - Expensive for small users - Limited and clunky export tools - Key features locked behind paywall ### Best rated features: Lead Generation 5.0 Pipeline Management 5.0 Employee Onboarding 5.0 NPS Survey Structure 5.0 ### Worst rated features: Abbreviation Detection 3.0 Communication Management 4.0 Panel Management 4.0 [See all features](https://www.softwareadvice.com/hr/typeform-profile/#key-features) ### Basic $39.00/month Created for everyone: Create interactive AI forms that connect to your workflow ### Plus $79.00/month Created for all teams: Make your AI forms more beautiful and on-brand ### Business $129.00/month Created for all teams: Analyze performance with AI and do more with your data [See full pricing details](https://www.softwareadvice.com/hr/typeform-profile/#pricing-and-plans) --- ### Product: Sinch Engage 4.44 [(97)](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/) ### Pricing availability Starting price: $99.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.   

Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:   - Simple, visual campaign builder  - Bulk SMS  - Automated texts  - Two-way chat  - Email-to-text   - Unified team inbox  - Templates  - AI writing assistant  - Analytics & delivery reports  - Industry-leading deliverability   We also directly integrate with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Zapier, Workato, and more—making it easy to add messaging into your existing workflow.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/) ### Best rated features: One-to-One Messaging 5.0 Real-Time Data 5.0 Campaign Management 5.0 Survey/Poll Management 5.0 [See all features](https://www.softwareadvice.com/crm/sinch-engage-profile/#key-features) ### Basics $99.00/month Ideal for small businesses starting out. Run campaigns, schedule sends, and manage two-way messaging from day one.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) ### Conversations $249.00/month Built for growing teams. Share an inbox, add teammates, and manage messaging from your desk or the mobile app.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) ### Pro $799.00/month Perfect for established teams. Get access to richer messaging with RCS, single sign-on, and a subaccount to organize your workflows.... [Read more](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/sinch-engage-profile/#pricing-and-plans) --- ### Product: Avochato 4.68 [(135)](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/) Best for:Ease of use ### Pricing availability Starting price: $1.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce. Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings. Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) ### Best rated features: Macros/Templated Responses 5.0 Search/Filter 5.0 Alerts/Escalation 5.0 Mobile App 5.0 ### Worst rated features: Reporting & Statistics 3.0 Interaction Tracking 4.0 SMS Messaging 4.0 [See all features](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#key-features) ### Pay As You Go $1.00/month No monthly platform fee, higher messaging/call rates. Includes 1 inbox/phone number and 5 seats ### Standard $210.00/month Monthly platform fee, lower messaging/call rates. Includes 5 inboxes/phone lines, and 5 users. ### Custom Custom Pricing available upon request Custom rates for more than 10 users, volume SMS discounting, faster message delivery rates, higher API throughout, and professional services.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) --- ### Product: Adobe Brand Concierge ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Adobe Brand Concierge is an AI-enabled conversation agent designed to transform digital properties into interactive, conversational experiences. This tool is suitable for both B2C and B2B organizations aiming to enhance customer engagement through personalized interactions that align customer intent with brand content. It is applicable across industries such as retail, technology and professional services. Specialized components, including Product Advisor Agent, Account Qualification Agent and Site Advisory Agent, allow Adobe Brand Concierge to adapt in real time to customer intent and requirements. Marketing teams can adjust tone, flow and content of the chatbot. Brand Concierge enriches customer profiles by capturing intent, sentiment and behavior data, enabling precise personalization. It provides tailored product comparisons and summaries based on customer preferences, helping visitors access relevant information efficiently.... [Read more](https://www.softwareadvice.com/product/533806-Adobe-Brand-Concierge/) --- ### Product: Confides 4.70 [(10)](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/) ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary IncognitoDesk is a cloud-based solution that helps businesses integrate and unify multiple messaging accounts on a single platform. Professionals can respond to clients' queries in real-time and ensure compliance with several regulatory standards. Incognito Desk allows businesses to annotate interactions with clients and archive them for retrieval in the future. The platform integrates with various applications including Facebook Messenger, WhatsApp and more.... [Read more](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/) ### Basic $15.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/incognitodesk-profile/#pricing-and-plans) --- ### Product: Salesmsg 4.63 [(75)](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/reviews/) ### Pricing availability Starting price: $0.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Salesmsg is a business texting and calling platform built for sales, marketing, and customer support teams across small and mid-sized businesses. The software is cloud-based, so teams can access it from any browser without installing anything. Core features include two-way SMS and MMS messaging, a shared inbox for team collaboration, contact management, automated text campaigns, and calling capabilities — all from a single dashboard. Salesmsg integrates with popular CRM and marketing tools, helping teams keep conversations connected to existing workflows. Businesses can send bulk texts for outreach campaigns or handle one-on-one conversations with customers in real time. The shared inbox lets multiple team members view and respond to messages, reducing missed conversations. Support is available via live chat, email, and a self-serve knowledge base with guides and tutorials.... [Read more](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) ### Best rated features: Campaign Management 5.0 Contact Database 5.0 Multi-Channel Communication 5.0 Group Messaging 5.0 ### Worst rated features: Alerts/Notifications 3.0 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/#key-features) ### Free Trial $0.00/month Sign up for your 14-day free trial [See full pricing details](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/#pricing-and-plans) --- ### Product: Qiscus 4.43 [(7)](https://www.softwareadvice.com/crm/qiscus-profile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations. ### Best rated features: Contact Management 5.0 Customer Database 5.0 Chat/Messaging 5.0 Live Chat 5.0 [See all features](https://www.softwareadvice.com/crm/qiscus-profile/#key-features) --- ### Product: ContactPigeon [ContactPigeon](https://www.softwareadvice.com/product/449834-ContactPigeon/) 4.96 [(308)](https://www.softwareadvice.com/product/449834-ContactPigeon/reviews/) Best for:Small businesses ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The software is deployed cloud-based, making it accessible without on-premises setup. ContactPigeon helps businesses manage email, SMS, push notifications, and on-site messaging from a single dashboard, so teams can reach customers across multiple channels without switching tools. Core features include audience segmentation, automated campaign workflows, and real-time analytics, which help businesses target the right customers at the right time and measure campaign performance. Ecommerce and brick-and-mortar retailers can use built-in templates and behavioral triggers to send personalized messages based on customer actions, such as cart abandonment or past purchases. Support is provided via email, phone, and a knowledge base, giving users multiple ways to get help when needed.... [Read more](https://www.softwareadvice.com/product/449834-ContactPigeon/) ### Best rated features: Contact Database 5.0 Image Library 5.0 Reporting & Statistics 5.0 Customizable CTAs 5.0 [See all features](https://www.softwareadvice.com/product/449834-ContactPigeon/#key-features) --- ### Product: HumanBot [HumanBot](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) 4.83 [(826)](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/reviews/) Best for:Real-time Conversations ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business. A key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand. Other features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time. HumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.... [Read more](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) ### Best rated features: Real-time Conversations 4.7 One-to-One Messaging 4.7 Chatbot 4.6 API 4.6 [See all features](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/#key-features) --- ### Product: TextP2P [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) 4.95 [(129)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/) Best for:Value for money ### Pricing availability Starting price: $21.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conversations with your customers. Use Text messaging, email, and ringless voicemail all in one easy to use and affordable platform. TextP2P Helps thousands of small to mid-sized businesses in the US & Canada use text messaging services to communicate with their customers, getting a 98% open rate in under 3 minutes! Our user friendly platform is extremely affordable and easy to use, and we offer a 14 day free trial with a valid credit card.... [Read more](https://www.softwareadvice.com/sms-survey/textp2p-profile/) ### Best rated features: SMS Reminders 5.0 Recurring Appointments 5.0 Autoresponders 5.0 Multi-Channel Marketing 5.0 [See all features](https://www.softwareadvice.com/sms-survey/textp2p-profile/#key-features) ### Starter $21.00/month Upto 500 credits/month. ### Pro $42.00/month Upto 1000 credits/month. ### Business $84.00/month Upto 2000 credits/month. [See full pricing details](https://www.softwareadvice.com/sms-survey/textp2p-profile/#pricing-and-plans) --- ### Product: Sobot Nexus [Sobot Nexus](https://www.softwareadvice.com/product/524506-Sobot/) 4.92 [(118)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Best for:Customer support ### Pricing availability Starting price: $20.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channels and build a unified customer context. Whether it's live chat with human agents, ticketing, call center, or WhatsApp API, Nexus brings communication and service data from every touchpoint together—so teams can collaborate more efficiently and customers enjoy a smoother experience. Built for an AI-first future, Nexus also empowers autonomous AI Agents to resolve issues before your team steps in—shortening response times, reducing service costs, and freeing human agents to focus on more complex, high-value customer needs.... [Read more](https://www.softwareadvice.com/product/524506-Sobot/) ### Best rated features: Contact Management 5.0 Screen Sharing 5.0 Geotargeting 5.0 Canned Responses 5.0 [See all features](https://www.softwareadvice.com/product/524506-Sobot/#key-features) ### Custom $20.00/month Custom pricing based on modules (Live Chat, Ticketing, WhatsApp API, Call Center), seats, deployment (SaaS/on-premise), and usage. Contact sales for a quote tailored to your business needs.... [Read more](https://www.softwareadvice.com/product/524506-Sobot/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/524506-Sobot/#pricing-and-plans) --- ### Product: SlickText [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.82 [(271)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Best for:Features ### Pricing availability Starting price: $29.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our platform has powered over 124,000 text message programs since 2011. With easy-to-use marketing tools, automated workflows, and smarter analytics, you're empowered to grow your list, drive conversions, and meet your revenue goals — faster than ever. Whether you're new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way.... [Read more](https://www.softwareadvice.com/sms-survey/slicktext-profile/) ### Best rated features: Multi-Channel Marketing 5.0 Real-Time Notifications 5.0 Mobile Coupons 5.0 Segmentation 5.0 [See all features](https://www.softwareadvice.com/sms-survey/slicktext-profile/#key-features) ### 500 texts/month $29.00/month ### 1000 texts/month $49.00/month ### 2000 texts/month $79.00/month [See full pricing details](https://www.softwareadvice.com/sms-survey/slicktext-profile/#pricing-and-plans) --- ### Product: Emitrr [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) 4.84 [(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. There are no setup fees for Emitrr and businesses can access round-the-clock support.... [Read more](https://www.softwareadvice.com/call-center/emitrr-profile/) ### Best rated features: Dashboard 5.0 Real-Time Data 5.0 Call Recording 5.0 Interaction Tracking 5.0 [See all features](https://www.softwareadvice.com/call-center/emitrr-profile/#key-features) --- ### Product: Tidio [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.73 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Best for:Value for money ### Pricing availability Starting price: $0.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions. With Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox. At the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses. Tidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues. Get started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.... [Read more](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) ### What users love - Versatile live chat experience - Efficient customer service automation - Broad platform integration options ### To take in mind - Expensive for small businesses ### Best rated features: Customer Surveys 5.0 Activity Tracking 5.0 Help Desk Management 5.0 Interactive Content 5.0 [See all features](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#key-features) ### Free $0.00/month For solo entrepreneurs. Free forever. No credit card required. ### Starter $24.17/month Ideal for small businesses focused on enhancing customer satisfaction via live chat support. ### Growth $49.17/month Ideal for teams of all sizes prioritizing customer service as their competitive advantage. [See full pricing details](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#pricing-and-plans) --- ### Product: Textline [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) 4.86 [(169)](https://www.softwareadvice.com/sms-marketing/textline-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone numbers. Customer support teams can and include images, emojis, URLs and other file attachments within messages. Key features of Textline include triggers, multi-factor authentication, announcements and scheduled messages. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform allows medical professionals to collect patients' consent, set up appointments and utilize internal discussion tools to connect with colleagues. Additionally, administrators can track key performance indicators, send surveys to clients via SMS and set up automated replies for incoming conversations. Textline offers mobile applications for Android and iOS devices, enabling sales teams to receive alerts about new messages, schedule conversations and more. The product is available on monthly subscriptions and support is extended via FAQs, phone, knowledge base, video tutorials and other online measures.... [Read more](https://www.softwareadvice.com/sms-marketing/textline-profile/) ### Best rated features: Surveys & Feedback 5.0 Patient Engagement 5.0 Real-Time Notifications 5.0 Knowledge Base Management 5.0 [See all features](https://www.softwareadvice.com/sms-marketing/textline-profile/#key-features) ### Essentials Custom Pricing available upon request Included Agents: 3, Additional Agents: $50 per agent per month ### Pro Custom Pricing available upon request Included Agents: 5, Additional Agents: $70 per agent per month ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/sms-marketing/textline-profile/#pricing-and-plans) --- ### Product: Superchat [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) 4.76 [(316)](https://www.softwareadvice.com/conversational-marketing/superchat-profile/reviews/) Best for:Features ### Pricing availability Starting price: €79.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.... [Read more](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) ### Best rated features: Ticket Management 5.0 Negative Feedback Management 5.0 Real-Time Updates 5.0 Template Management 5.0 ### Worst rated features: Customizable Branding 3.0 [See all features](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#key-features) ### Basic €79.00/month Perfect for small teams that are getting started. 79€ if you commit to a yearly contract. ### Professional €129.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/superchat-profile/#pricing-and-plans) --- ### Product: Chekkit [Chekkit](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) 4.84 [(82)](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/reviews/) ### Pricing availability Starting price: $149.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring and sentiment analysis. Chekkit helps users to capture leads and save their website visitors' names and contact numbers. The solution also provides users with a live-chat widget that can be added to their websites and be used to respond to different customer queries. Additionally, Chekkit offers users negative feedback management functionality and an internal dashboard that helps them to keep track of their business procedures from a single place. It also provides users with mobile applications for Android and iOS devices. Services to users are offered on a monthly subscription basis that includes support via phone and email.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/) ### Best rated features: Customizable Branding 5.0 Response Management 5.0 Real-Time Notifications 5.0 Text Analysis 5.0 [See all features](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#key-features) ### Chekkit Basic $149.00/month Month-to-month billing ### Chekkit Premium $229.00/month Month-to-month billing [See full pricing details](https://www.softwareadvice.com/customer-communications-mngt/chekkit-profile/#pricing-and-plans) --- ### Product: Attentive [Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/) 4.78 [(110)](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) Best for:Ease of use ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Attentive is a cloud-based mobile marketing platform built for retail and e-commerce brands, including mid-market and enterprise businesses across apparel, beauty, wellness, food and beverage, home goods, luxury retail, and sports and entertainment. The platform helps brands grow subscriber lists, run SMS and email campaigns, and automate behavior-triggered messaging across the customer lifecycle. List growth tools include two-tap sign-up units, QR code flows, and onsite preference collection. Automated journeys cover cart abandonment, browse abandonment, back-in-stock alerts, price drops, post-purchase follow-ups, and welcome series. AI-powered features include audience selection, send time optimization, SMS copy generation, and individualized message content within automated journeys. Identity resolution matches site visitors to existing subscribers to increase triggered message volume. Additional features include dynamic audience segmentation, A/B testing, transactional messaging, personalized product recommendations, mobile push notifications (beta), and unified revenue and performance reporting across SMS and email. Compliance tools such as quiet hours enforcement and Smart Sending are built into message delivery. Attentive integrates with Shopify, Salesforce Marketing Cloud, Yotpo, and other platforms via API. Support options include access to a knowledge base and customer support resources.... [Read more](https://www.softwareadvice.com/conversational-marketing/attentive-profile/) ### Best rated features: SMS Messaging 5.0 Marketing Automation 5.0 Campaign Analytics 5.0 SMS Marketing 5.0 ### Worst rated features: Group Messaging 3.0 Mobile Keywords 3.7 ROI Tracking 3.8 [See all features](https://www.softwareadvice.com/conversational-marketing/attentive-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/conversational-marketing/attentive-profile/#pricing-and-plans) --- ### Product: Smith.ai [Smith.ai](https://www.softwareadvice.com/marketing/smith-ai-profile/) 4.85 [(48)](https://www.softwareadvice.com/marketing/smith-ai-profile/reviews/) ### Pricing availability Starting price: $0.00/month Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. Smith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification & intake, spam blocking, English & Spanish fluency, rich business insights, free white-glove setup, call recordings & transcripts, & free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls. Smith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. All plans come with a 30-day money-back guarantee.... [Read more](https://www.softwareadvice.com/marketing/smith-ai-profile/) ### Best rated features: On-Demand Communications 5.0 Live Chat 5.0 Workflow Management 5.0 Performance Metrics 5.0 [See all features](https://www.softwareadvice.com/marketing/smith-ai-profile/#key-features) --- ### Product: Birdeye [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.68 [(707)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial services, retail, automotive, home services, real estate, dental, legal, and food and beverage industries. The platform consolidates reviews, listings, social media, surveys, messaging, payments, and analytics into a single dashboard, removing the need for separate tools. AI-powered agents automate review requests and responses across 200+ sites, sync business profiles to 50+ directories, schedule social posts, run email and SMS campaigns, and manage customer conversations from a unified inbox. A search visibility tool tracks brand presence on AI-powered engines including ChatGPT and Google Gemini. Reporting and sentiment analysis tools help businesses benchmark reputation and monitor performance across all locations. Birdeye connects with 3,000+ third-party systems including Salesforce, HubSpot, and QuickBooks, and supports enterprise governance through role-based permissions and audit trails. The platform is accessible via web browser and iOS and Android mobile apps. Support is available through a knowledge base, live chat, email, and phone.... [Read more](https://www.softwareadvice.com/online-payment/birdeye-profile/) ### What users love - Centralized review collection and response - Responsive and helpful support team - User-friendly and intuitive interface ### To take in mind - Expensive for small businesses - Inconsistent service and communication issues - Difficult contract cancellation process ### Best rated features: Survey/Poll Management 5.0 Response Types 5.0 Multi-Channel Distribution 5.0 Brand Tracking 5.0 [See all features](https://www.softwareadvice.com/online-payment/birdeye-profile/#key-features) ### Starter Custom Pricing available upon request ### Growth Custom Pricing available upon request ### Dominate Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/online-payment/birdeye-profile/#pricing-and-plans) --- ### Product: Sender [Sender](https://www.softwareadvice.com/email-marketing/sender-profile/) 4.67 [(212)](https://www.softwareadvice.com/email-marketing/sender-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: $9.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Sender is an email and SMS marketing platform designed to help businesses create, send, and track marketing campaigns without requiring design or coding expertise. It is suitable for businesses across various industries seeking to engage their audience and manage digital marketing efforts. The platform includes a drag-and-drop email builder for creating responsive emails. It offers marketing automation features with prebuilt workflows for email and SMS campaigns. Audience segmentation tools enable businesses to send targeted messages to specific groups. Lead capture tools, such as popups, forms, and a landing page builder, support subscriber list growth. Sender provides analytics and reporting tools to monitor campaign performance and inform decision-making. The platform includes features to connect with existing business systems.... [Read more](https://www.softwareadvice.com/email-marketing/sender-profile/) ### Best rated features: Email Marketing 5.0 Mobile Access 5.0 Drag & Drop 5.0 HTML Editor 5.0 ### Worst rated features: Customizable Templates 3.0 [See all features](https://www.softwareadvice.com/email-marketing/sender-profile/#key-features) ### Standard $9.00/month 3 Role-based seats ### Professional $15.00/month 10 role-based seats ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/email-marketing/sender-profile/#pricing-and-plans) --- ### Product: Clepher [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) 4.78 [(88)](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/reviews/) ### Pricing availability Starting price: $9.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Clepher is the future of chatbots. With an easy-to-use visual builder, users can drag 'n drop your bot in just a few clicks. Staff members can integrate your chatbot with your stack, by leveraging 50+ native integrations (including Zapier and Make)! Use broadcasts to engage prospects and customers on Facebook™ Messenger AND Instagram™ Direct Message with your offers. Or opt to eliminate 80% of repeat customer questions. It's all possible with Clepher!... [Read more](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) ### Best rated features: Chat/Messaging 5.0 Configurable Workflow 5.0 API 5.0 Real-Time Analytics 5.0 ### Worst rated features: Engagement Tracking 3.0 Real-Time Monitoring 3.0 Third-Party Integrations 3.5 [See all features](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/#key-features) ### Clepher Lifetime $99.00one time ### Pro Plan $9.00/month ### Agency Plan $199.00/month [See full pricing details](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/#pricing-and-plans) --- ### Product: LiveAgent [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.67 [(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Best for:Mid-size businesses ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.... [Read more](https://www.softwareadvice.com/crm/liveagent-profile/) ### What users love - Unified and efficient support - Real-time chat and integration - Intuitive and user-friendly design ### To take in mind - Cumbersome email handling experience - Outdated and cluttered interface design - Limited mobile functionality and usability ### Best rated features: Corrective and Preventive Actions (CAPA) 5.0 Drag & Drop 5.0 Transfers/Routing 5.0 Issue Tracking 5.0 ### Worst rated features: Audit Trail 1.0 Multi-Channel Management 2.0 [See all features](https://www.softwareadvice.com/crm/liveagent-profile/#key-features) ### Small $15.00/month $15 agent/month (billed annually) — $19 agent/month (billed monthly) ### Medium $29.00/month $29 agent/month (billed annually) — $35 agent/month (billed monthly) ### Large $49.00/month $49 agent/month (billed annually) — $59 agent/month (billed monthly) [See full pricing details](https://www.softwareadvice.com/crm/liveagent-profile/#pricing-and-plans) --- ### Product: websms [websms](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) 4.92 [(37)](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) ### Pricing availability Starting price: €19.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more. The Messaging Portal is designed to cater to the unique needs of any business, big or small. Our solutions make it possible to reach recipients in an easy, fast, personalised and automated way on the smartphone – which is the most popular touchpoint of our time. Mobile channels often perform outstandingly in this context and mostly surpass broadcasts via email. The extensive automatisation options also make our solutions more resource-friendly compared to traditional call centres. What’s more, today’s consumers want to communicate and interact with companies and brands the same way they interact with their private contacts. This increases the demand for mobile channels like WhatsApp and other messenger services as contact points and makes them almost indispensable in modern customer service settings. This is why mobile communication solutions are relevant for companies in all sectors. Ranging from high-performance marketing broadcasts to time- and security-sensitive alerts on the one hand and automated cross-channel customer service on the other hand, our portfolio offers solutions for a large number of use cases. For example, the Messaging Portal enable automated SMS messages such as access codes, alarms, or appointment updates as well as mobile customer care dialogues via messenger or webchat. One of the key benefits of the Messaging Portal is its user-friendly interface. The portal is easy to navigate and allows you to send messages to multiple recipients with just a few clicks. Additionally, the Messaging Portal is equipped with features such as email-to-sms, API connectors and automation, which allows to send messages at the most optimal time for the customers. The Messaging Portal is an all-in-one communication solution that allows businesses to connect with their customers in a seamless and efficient manner.... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) ### Best rated features: Mass Texting 5.0 Contact Management 5.0 Live Chat 5.0 Multi-Channel Communication 5.0 ### Worst rated features: 2-Way Messaging 1.0 Polls/Voting 1.0 Automated Responses 2.5 Message Personalization 3.9 [See all features](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#key-features) ### SMS €19.00/month SMS-Kanal inkludiert zzgl. Kosten pro Nachricht -Persönlicher Ansprechpartner -Einfacher Versand über unser Messaging Portal -Unlimitierte Kontakte & Kontaktgruppen -SMS-Massenversand -1:1 Chat -API-Schnittstelle -Upgrade zu Multichannel jederzeit möglich... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) ### RCS Multichannel €38.00/month Alles, was das Paket "SMS" kann und ein RCS-Kanal inkludiert Weitere Kanäle flexibel ergänzen (zzgl. Kosten pro Nachricht) -Multichannel-Kampagnen planen und versenden -Intelligente Fallback-Logik -Mehr Engagement im Kundenkontakt -Jederzeit anpassbar... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) ### WhatsApp Multichannel €38.00/month Alles, was SMS kann und ein WhatsApp-Kanal inkludiert Weitere Kanäle flexibel ergänzen (zzgl. Kosten pro Nachricht) -Multichannel-Kampagnen planen und versenden -Intelligente Fallback-Logik -Mehr Engagement im Kundenkontakt -Jederzeit anpassbar... [Read more](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#pricing-and-plans) --- ### Product: CTM [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.65 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Best for:Ease of use ### Pricing availability Starting price: $79.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes. The software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data. The platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.... [Read more](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) ### Best rated features: Call Tagging 5.0 Campaign Scheduling 5.0 Performance Management 5.0 Data Security 5.0 ### Worst rated features: Multi-Touch Attribution 2.8 Call Scripting 3.0 File Transfer 3.0 [See all features](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/#key-features) --- 1 [2](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=5) ... [15](https://www.softwareadvice.com/conversational-marketing/?__ai_markdown=true&page=15) ## Popular Comparisons [ Salesforce Marketing Cloud vs HubSpot Marketing Hub ](https://www.softwareadvice.com/compare/22998-salesforce-socialcrm/vs/119437-HubSpot-Marketing/)[ LiveChat vs LiveAgent ](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[ Superchat vs HumanBot ](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/vs/superchat/)[ Text Request vs Podium ](https://www.softwareadvice.com/online-payment/podium-profile/vs/text-request/) ## Your Guide to Top Conversational Marketing Platform Software, October 2023 Software Advice uses reviews from real software users to highlight the top-rated Conversational Marketing Platform products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [HumanBot](https://www.softwareadvice.com/conversational-marketing/humanbot-profile/) - [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) - [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) - [Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) - [11Sight](https://www.softwareadvice.com/video-conferencing/11sight-profile/) - [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) - [B2Chat](https://www.softwareadvice.com/live-chat/b2chat-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [Serviceform](https://www.softwareadvice.com/ab-testing/serviceform-profile/) - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Drift](https://www.softwareadvice.com/live-chat/drift-profile/) - [Salesmsg](https://www.softwareadvice.com/conversational-marketing/salesmsg-profile/) - [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) - [Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/) - [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Zenvia Conversion](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/) - [Emotive](https://www.softwareadvice.com/conversational-marketing/emotive-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Conversational Marketing Platform Software - [Direct Mail Automation Software](https://www.softwareadvice.com/category/4762-direct-mail-automation/) - [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) - [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) - [Email Tracking Software](https://www.softwareadvice.com/category/4728-email-tracking/) - [Email Verification Tools Software](https://www.softwareadvice.com/email-verification/) - [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) - [Push Notifications Software](https://www.softwareadvice.com/push-notifications/) - [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) - [SMS Survey Software](https://www.softwareadvice.com/sms-survey/) - [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/)