Acquia DAM (Widen) vs Frontify

RATING:

4.4

(324)

Acquia DAM (Widen) has 324 reviews and a rating of 4.42 / 5 stars vs Frontify which has 75 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (324)
4.8 (75)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 26, 2023
April 10, 2024
Pros/Cons
  • Pros

  • Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.
  • Ability to convert assets to other formats. Cost is based on space not users, which is helpful in a many-user environment.
  • Cons

  • Occasionally can be tricky to find things unless you have the exact product code or if you are looking for some lifestyle shoot imagery of a particular shoe.
  • Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
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  • Pros

  • The interface is gorgeous. Super easy to use and find the assets you are looking for as a member of a marketing team who needs access any type of digital asset.
  • Maintaining, adapting and updating the platform is as easy as 123. The system is pretty self-explanatory, easy-to-use and to navigate.
  • Cons

  • The most difficult point was the preparation of a legally compliant processing contract under Article 28 of the basic data protection regulation.
  • As a writer, it would be nice to be able to tab skip between text blocks too. I also really dislike having to re-log in every hour or so.
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Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos