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> Reviews of ActiveCampaign. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ActiveCampaign is a good fit for you!

Source: https://www.softwareadvice.com/crm/activecampaign-profile/reviews

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ActiveCampaign Reviews

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[Overview](https://www.softwareadvice.com/crm/activecampaign-profile/)

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# ActiveCampaign User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(1,708)

4

(678)

3

(118)

2

(33)

1

(29)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.4

Value for money

4.3

Functionality

4.5

* * *

### Pros

"The email automation capabilities can save hours of time, particularly when dealing with bookings, and following up on customer queries from across the globe."

"ActiveCampaign has been beneficial in my work as the coordinator of the church programs and outreach, as it allows me to maintain communication with the members and volunteers in a structured and dependable manner."

"To create sales operations data reports and tracking of multiple web visitors through ActiveCampaign is excellent and the data integration tools are very responsive."

### Cons

"Our property management system has a slow customer support in solving technical problems with API connections."

"I wound up jumping through a bunch of hoops in a short time to cancel my account rather than continue working with them and paying exorbitant fees."

"My website was integrated so this could be done. But upon testing this automation, over and over again, even when someone fulfilled the actual goal, it did not register in the automation..."

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ActiveCampaign Reviews, Pros and Cons - 2026 Software Advice