# ActiveCampaign Software Overview 2026 - Features & Pricing

> Review of ActiveCampaign Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/activecampaign-profile

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Overview

[Reviews](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/activecampaign-profile/alternatives/)

# ActiveCampaign 2026: Benefits, Features & Pricing

Updated May 1, 2026

Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/)

Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if ActiveCampaign is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

ActiveCampaign

4.6

[(2561)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

FrontRunner 2026

Pros:

-   Automation features
-   Email marketing capabilities

Cons:

-   Pricing structure
-   User interface

Pricing

Starting at $15.00 per month

### What is ActiveCampaign:

ActiveCampaign is an AI-powered marketing tool that powers seamless customer journeys across email, text, WhatsApp, and web. It combines tools for omnichannel campaign management to help users deliver targeted, personalized messaging. With ActiveCampaign, businesses can coordinate an entire online presence from one platform.

### Why we like ActiveCampaign:

ActiveCampaign makes advanced marketing and automation tools available to small and midsize businesses with affordable tiered plans. Reviewers praise the platform for its integration options and sophisticated lead tracking tools. It receives high ratings for overall functionality.

### Who should use ActiveCampaign:

With 79% of reviewers on Software Advice working at organizations with one to 50 employees, ActiveCampaign is a popular choice for small businesses needing customizable CRM tools. It is a good pick for companies interested in managing customer journeys and marketing outreach via one platform.

Wondering if ActiveCampaign is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## ActiveCampaign User Interface

## Popular ActiveCampaign Alternatives

Main Product

ActiveCampaign

4.6

[(2561)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.39Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3470)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17624)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2278)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)

4.8

[(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.83Value for money
-   4.78Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)

4.3

[(2925)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.19Functionality

Pricing

Starting at $12.00 per month

Get Price

## ActiveCampaign Overview

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 950+ apps, uncover deep performance insights, and optimize your workflows so you win every day.

## ActiveCampaign Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Starter

$15.00

flat rate, per month

Plan includes:

-   Chat and Email Support
-   Customer Analytics
-   Email Marketing
-   Marketing Automation
-   Basic & inline forms
-   API
-   Dynamic Content
-   5 Actions Per Automation
-   Site Tracking
-   Drag & Drop Email Designer

Read More

Plus

$49.00

flat rate, per month

Plan includes:

-   Advanced Integrations With E-Commerce Applications Such as Shopify and Bigcommerce
-   Automations Map
-   Customer Health Scoring
-   Customer User Permissions
-   Landing Pages
-   Chat and Email Support
-   Generative AI
-   Inbox preview & testing
-   Enhanced CRM Add On
-   Goals

Read More

Pro

$79.00

flat rate, per month

Plan includes:

-   Attribution Reporting
-   In-App Messaging
-   Predictive Content
-   Predictive Sending
-   Site Messages
-   Split Automations
-   Win Probability
-   Automations Map
-   Conversion Tracking & Reporting
-   Conditional Content

Enterprise

$145.00

flat rate, per month

Plan includes:

-   Contact Enrichment
-   Custom Domain
-   Custom Reporting
-   Free Design Services
-   HIPAA Support
-   Social Data Enrichment
-   Single sign-on (SSO)
-   Premium CRM integrations
-   Zendesk
-   Dedicated account team

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of ActiveCampaign's Pricing Plans

ActiveCampaign offers four main pricing tiers: Starter, Plus, Professional, and Enterprise. Each plan is designed to support different levels of marketing automation needs, from individuals to large organizations.

**Starter plan**

The Starter plan is ActiveCampaign’s entry-level tier, designed for individuals or small businesses starting with email marketing and basic automation. It starts at $15 per month for up to 1,000 contacts and incl...

udes one user seat. It provides core tools like email campaigns, simple automations (up to five actions), segmentation, site tracking, and basic eCommerce integrations. \_\_Pros:\_\_ - \_\_Essential marketing tools:\_\_ Includes automation, segmentation, and campaign performance tracking. - \_\_eCommerce-friendly:\_\_ Supports integrations with Shopify, WooCommerce, and Square. - \_\_Behavioral tracking:\_\_ Allows website visitor tracking to inform campaigns. \_\_Cons:\_\_ - \_\_Limited automation:\_\_ Only five actions per automation may restrict complex workflows. - \_\_No landing pages or multichannel tools:\_\_ Lacks tools for broader campaign strategies. - \_\_Only 1 user seat included:\_\_ May not be sufficient for small teams. \_\_Plus plan\_\_ The Plus plan is built for businesses looking to grow their marketing beyond email. At $70 per month for 1,000 contacts and one user seat, it includes everything in the Starter plan plus access to multichannel marketing tools such as landing pages, SMS, web push notifications, and native ad integrations. It also adds AI-powered content creation, custom user permissions, and deeper segmentation options for more targeted campaigns. \_\_Pros:\_\_ - \_\_Expanded marketing channels:\_\_ Adds SMS, landing pages, and ad platform integrations for multichannel outreach. - \_\_AI content tools:\_\_ Helps speed up content creation using built-in generative AI. - \_\_Custom roles and permissions:\_\_ Manage access by team member and function. - \_\_More segmentation power:\_\_ Target different audience slices with improved analytics. \_\_Cons:\_\_ - \_\_Still limited to one user seat:\_\_ Requires add-ons or upgrades for teams. - \_\_Some premium features remain locked:\_\_ Tools like predictive sending and advanced reporting require a higher plan. \_\_Professional plan\_\_ At $187 per month for 2,500 contacts and three user seats, the Professional plan is ideal for businesses that rely on automation for growth. It includes everything in Plus, while unlocking advanced automation features like connected and branching workflows, predictive sending, conditional content, and custom event tracking. Teams also gain access to more granular behavioral segmentation, priority support, and advanced analytics for campaign performance. \_\_Pros:\_\_ - \_\_Full automation suite:\_\_ Connected workflows and branching logic streamline personalized campaigns. - \_\_Predictive delivery:\_\_ AI suggests optimal send times and customizes content blocks by user behavior. - \_\_Event-based tracking:\_\_ Monitor and act on user-specific activity within your site or product. - \_\_Priority support:\_\_ Faster responses and onboarding assistance included. \_\_Cons:\_\_ - \_\_Steep jump in price:\_\_ May be too expensive for smaller or slower-scaling teams. - \_\_Complexity requires ramp-up:\_\_ Advanced features may need training or dedicated ops staff. \_\_Enterprise plan\_\_ The Enterprise plan is ActiveCampaign’s most advanced option, with pricing available only via sales. It includes everything in Professional, and adds enterprise-level tools such as single sign-on (SSO), custom reporting, unlimited user seats, HIPAA support, and a dedicated account team. Designed for large organizations with complex tech stacks and high-touch security or compliance needs. \_\_Pros:\_\_ - \_\_Scalable user access:\_\_ No seat limits—ideal for cross-functional and global teams. - \_\_Security and compliance:\_\_ Includes SSO, user provisioning, and HIPAA support. - \_\_Tailored reporting and integrations:\_\_ Build detailed custom reports and access advanced data feeds. - \_\_Dedicated account team:\_\_ Personalized implementation and support guidance. \_\_Cons:\_\_ - \_\_No transparent pricing:\_\_ Budgeting requires direct consultation. - \_\_Resource-heavy rollout:\_\_ Complex implementations may take longer and require internal IT resources. \_\_Conclusion\_\_ ActiveCampaign’s pricing structure is built to scale with your business: For individuals and small teams: The Starter Plan offers core tools for getting started with email marketing and automations. - For growing businesses: The Plus Plan builds on that foundation with multichannel marketing, AI tools, and team-level access controls. - For scaling teams with more complex campaigns: The Professional Plan delivers advanced automation, behavioral tracking, and enhanced support. - For large organizations: The Enterprise Plan provides the depth, flexibility, and compliance features needed to manage marketing at scale. Choosing the right plan depends on your current marketing needs, team size, and growth trajectory. ActiveCampaign’s tiered approach ensures that whether you're just starting out or managing a global marketing operation, there’s a plan that aligns with your goals.

### Compare Pricing

Compare pricing across our most frequently recommended Email Marketing products.

Software options

Starting price\*

User rating

[Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/)

$800.00

4.64[(33 reviews)](https://www.softwareadvice.com/email-marketing/net-results-profile/reviews/)

**8**

recommendations

[Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)

$25.00 per month

4.20[(530 reviews)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/)

**4**

recommendations

[emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/)

$1,000.00 per month

4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/)

**4**

recommendations

[HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)

$15.00 per month

4.51[(6234 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

**3**

recommendations

[SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/)

$0.01 per month

No reviews yet

**3**

recommendations

\*Defined as the price above any available free plan

## ActiveCampaign Features

Drawn from insights across 2561 verified reviews, we've outlined ActiveCampaign's best and worst rated features and how they stack up against the average rating.

ActiveCampaign's score

Category average

ActiveCampaign's Best Rated Features

Customer Database

4.78

4.36 category average

Drip Campaigns

4.73

4.02 category average

Client Management

4.71

4.12 category average

ActiveCampaign's Worst Rated Features

Multi-Language

3.43

3.37 category average

Product Recommendations

3.50

3.72 category average

Lead Generation

3.54

3.98 category average

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of ActiveCampaign
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Archiving & Retention
    
    Assignment Management
    
    Batch Processing
    
    Calendar Management
    
    Calendar/Reminder System
    
    Call Logging
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Canned Responses
    
    Channel Management
    
    Chat/Messaging
    
    Click Tracking
    
    Client Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Commission Management
    
    Contact Database
    
    Content Management
    
    Conversion Rate Optimization
    
    Conversion Tracking
    
    CRM
    
    Customer Database
    
    Customer Journey Mapping
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Recovery
    
    Deal Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Sequences
    
    Email Templates
    
    Engagement Tracking
    
    Event Marketing
    
    Field Sales Management
    
    File Sharing
    
    Forecasting
    
    For iPad Devices
    
    Forms Management
    
    For Sales Teams/Organizations
    
    For Startups
    
    GDPR Compliance
    
    Generative AI
    
    Goal Setting/Tracking
    
    HTML Editor
    
    Image Library
    
    Inbox Management
    
    Interaction Tracking
    
    Kanban Board
    
    Landing Pages/Web Forms
    
    Lead Assignment
    
    Lead Capture
    
    Lead Distribution
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Scoring
    
    Lead Segmentation
    
    Lead Verification/Validation
    
    List Management
    
    Live Chat
    
    Marketing Automation
    
    Marketing Calendar
    
    Mobile Access
    
    Mobile App
    
    Mobile Optimization
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multiple User Accounts
    
    Multivariate Testing
    
    Newsletter Management
    
    Opportunity Management
    
    Performance Metrics
    
    Personalization
    
    Pipeline Management
    
    Pipeline Reports
    
    Preview Functionality
    
    Prioritization
    
    Product Recommendations
    
    Prospecting Tools
    
    Queue Management
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Management
    
    ROI Tracking
    
    Role-Based Permissions
    
    Sales Activity Management
    
    Sales Analytics
    
    Sales Forecasting
    
    Sales Pipeline Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Search/Filter
    
    Search Marketing
    
    Segmentation
    
    Shared Contacts
    
    Signature Management
    
    SMS Marketing
    
    Social Marketing
    
    Social Media Integration
    
    Source Tracking
    
    Spam Blocker
    
    Tagging
    
    Task Management
    
    Template Management
    
    Territory Management
    
    Third-Party Integrations
    
    Visual Analytics
    
    Web Forms
    
    Website Visitor Tracking
    
    Whitelisting/Blacklisting
    
    Workflow Automation
    
    Workflow Management
    

## ActiveCampaign Integrations

Based on 2561 verified reviews, we've identified products most frequently integrated withActiveCampaign.

[Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/)

Integration rated 4.6 from 102 reviews

Jose

CTO

Used for more than 2 years

Reviewed November 2022

"We use Zapier integration with Active Campaign to pull lists and reports and convert them to Google Sheets or Microsoft Excel."

[WordPress](https://www.softwareadvice.com/web-content-management/wordpress-profile/)

Integration rated 4.8 from 76 reviews

Richard

Communication and Media Analyst

Used for 1-2 years

Reviewed April 2023

"Using a CMS provider's services is usually expensive because every time you add a feature, you will be charged, but with WordPress, you can use many plugins for free."

ClickFunnels

Integration rated 4.8 from 42 reviews

WooCommerce

Integration rated 4.8 from 23 reviews

Google Analytics 360

Integration rated 4.8 from 20 reviews

Typeform

Integration rated 4.4 from 18 reviews

Shopify

Integration rated 4.8 from 17 reviews

Salesforce Sales Cloud

Integration rated 4.7 from 15 reviews

See all 248 integrations

## ActiveCampaign Key Sentiments

We analyzed 2561 verified reviews for ActiveCampaign to find out what actual users really think.

Most Positive Sentiments

Automation

73% Positive

20% Neutral

7% Negative

Users appreciate ActiveCampaign's automation management system, which they find to be one of the best on the market. They value the visual automation builder for its simplicity in designing complex workflows without any coding. Additionally, users highlight the platform's robust marketing automation capabilities, which help streamline repetitive tasks and increase productivity.

Campaign management

66% Positive

24% Neutral

10% Negative

Users benefit from ActiveCampaign's campaign performance insights and reports, which help them take informed actions to improve marketing returns. They appreciate the ability to create personalized campaigns targeting specific audiences, enhancing lead attraction. Furthermore, users find the platform effective for adopting better marketing strategies and managing centralized marketing activities.

Support

66% Positive

11% Neutral

22% Negative

Users praise ActiveCampaign's support team for being helpful, responsive, and efficient in resolving issues. They appreciate the availability of step-by-step videos and one-on-one calls for advanced questions. However, some users report slow response times and occasional unhelpful support, leading to frustration when issues are not promptly addressed.

Least Positive Sentiments

Email management

43% Positive

29% Neutral

28% Negative

Users find ActiveCampaign effective for managing contact lists and sending marketing emails, appreciating the accurate analytics and customization options. However, some users experience issues with email deliverability, with emails often ending up in spam folders. Additionally, users report glitches with the email editor, making customization and formatting challenging.

Learning curve

48% Positive

24% Neutral

27% Negative

Users with proficient computer skills find ActiveCampaign user-friendly and easy to learn, appreciating the extensive documentation and training resources provided. However, beginners struggle with its complexity, requiring significant time and effort to understand its features. Some users also find the learning process overwhelming due to the platform's numerous functionalities.

Email marketing

66% Positive

23% Neutral

11% Negative

Users value ActiveCampaign for its comprehensive email marketing management, which allows them to optimize their strategies and communicate directly with customers. They find the platform's features robust and beneficial for businesses of all sizes. Additionally, users appreciate the ease of creating, personalizing, and sending high-volume outbound marketing emails.

## ActiveCampaign User Reviews

Overall Rating

4.6

Ratings Breakdown

5

66%

4

26%

3

5%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.5

VR

Verified

Reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed May 2026

Best but Expensive Marketing Tool

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

ActiveCampaign is really such a good email & now WhatsApp marketing platform as well, with amazing features like AutoResponder and AI things.

Cons:

It's too expensive for newbies and newcomers. Both Email & WhatsApp marketing cost differently and more.

Read More

AC

Allison C.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2025

Best for small businesses!

5

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

5

Functionality

Pros:

The most robust ESP for small businesses. Love the advanced workflows like engagement tagging, custom fields, CRM-like features, and ease of use relative to how robust it is. If I still needed some advanced features, I'd definitely be using AC still.

Cons:

Higher learning curve because of how stacked the features are. My workflows neeeded a lot of trial and error and sometimes just flat out didn't work like it should've. Was truly frustrating!

Reasons for switching to ActiveCampaign

At the time, ConvertKit was too basic for what I needed.

Read More

JK

Joel K.

Verified reviewer

Apparel & Fashion

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed April 2026

My activeCampaign review 2

4

Overall good experience the software is good andneasy to use it gets the job done and makes my life much easier

Ratings Breakdown

5

Ease of use

Previously 4

5

Value for money

4

Customer support

Previously 3

4

Functionality

Pros:

Its has much more features now and its still very easy too use i enjoy the new layout and everything

Cons:

That some features were removed and so there some things i cant do anymore that i could do in the pat

Read More

CA

Christopher A.

Verified reviewer

Glass, Ceramics & Concrete

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Automating our distributor pipeline on B2B.

4

As a Commercial Director, it is important to nurture our B2B long-term leads in an efficient way. I apply this to automatically run our complicated sales cycles and promotional campaigns. It is an unquestioned giant of focused outreach, and the learning curve is so high that a more traditional, relationship-based sales force can be exasperated by it.

Ratings Breakdown

5

Ease of use

4

Functionality

Pros:

Its email management and powerful contact management capabilities are amazing, and this enables our commercial department to easily subdivide our world-wide glass dealers and concrete contractors according to their individual product acquisition track record.

Cons:

The high pricing levels are not good value since our international B2B database is expanding, and customer service or specific client service is much too slow when we require to make difficult security permissions to our regional salespeople.

Read More

NS

Niraj S.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Simple, Reliable, Efficient- One of the best CRMs

5

ActiveCampaign is a great tool for email automation and customer engagement. It is very easy to setup and has some powerful features, but can be bit tricky for beginners. The UI could be smoother, but overall, it helps in streamlining workflows and marketing efforts.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Automation is top-notch: Once set up, it runs seamlessly CRM and Email marketing in one: No need for multiple tools Good segmentation & tagging – Helps in targeting right set of customers

Cons:

UI feels outdated: Not as smooth as competitiors Pricing is a bit high: Not the most affordable option Lags at times

Reasons for switching to ActiveCampaign

Active Campaign is a better alternative with broader features.

Read More

DE

Duncan E.

Verified reviewer

E-Learning

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed February 2025

Prices just keep going up.

1

ActiveCampaign have inceased the price on us almost 100% over the past 3 years. I just took the time to have a Zoom call and calmly lay out why this doesn't work for us. Their response - to offer us a lower level of service for almost the same price. So if we downgrade, we get less for the same price. If we switch to monthly (so we can leave if we want to without being tied in for a year - there are no refunds) - you guessed it - we pay even more. I feel like we are being backed into a corner with the choice of pay up or change provider. The choice is not going to be to pay up. I have no confidence that prices won't continue to increase. This feels like classic VC ownership - squeeze more out of the customers and don't worry if they leave. Which is fine if their objective is to have a handful of customers left paying a small fortune. Do you want to be one of those customers? Trust has been damaged and becaues of that we now have to figure out where to move next, rather than focussing on our business. If I could give no stars, I would.

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

4

Functionality

Pros:

Good ecommerce integration and automations

Cons:

Now we have to spend time and money moving because we don't want to be held hostage with continual price increases and no viable options to downgrade or manage this.

Reasons for choosing ActiveCampaign

I wish we hadn't - if we had known how much the price would go up and how many technical issues we would have....

Reasons for switching to ActiveCampaign

lack of ecommerce integration. lack of ecommerce integration

Read More

CO

Chris O.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Incredible Marketing Automation and Competitive Pricing

5

ActiveCampaign is an excellent platform. I've implemented it for several of my agency's clients and find it very customizable and powerful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ActiveCampaign is an incredibly powerful marketing automation platform. It offers a robust and flexible feature set at a competitive price. As an agency and website developer, I like that it's very customizable in terms of integrating with other platforms. ActiveCampaign also continually improves and updates to add new functionality.

Cons:

The platform's visual design and user interface aren't quite as polished or modern as competitors like HubSpot.

Reasons for choosing ActiveCampaign

Compared to the other platforms, ActiveCampaign was the most robust and customizable for our budget.

Read More

MW

Mona W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

Solid Tool

4

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

It has the most important features and is quite simple to use. Furthermore, it has automations/flow, which makes a lot easier.

Cons:

a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)

Reasons for switching to ActiveCampaign

horrible user interface, missing some feature or are complicated

Read More

AC

Alejandra C.

Verified reviewer

Education Management

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2025

Good Tool to Communicate

4

It has worked well for collecting my clients' data and keeping communication active via email.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Is easy to use. I find it really secure.

Cons:

Good features, but pricing is a bit high

Reasons for choosing ActiveCampaign

Yes I did, but I would change to Kajabi in the future if I would need to. I would like to have a training to know Active Camping better before I change my business tool.

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SR

Stephanie R.

Verified reviewer

Online Media

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2024

Easy to use for Non-Tech-People like me!

5

I am a very happy user since severeal years.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Very easy to handle for sending campaigns to my community.

Cons:

Sometimes it is a little bit difficult to unterstand which plan I need.

Reasons for switching to ActiveCampaign

more possibilities and easier to use than Mailchimp

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## ActiveCampaign FAQs

-   What are the benefits of ActiveCampaign?
    
    ActiveCampaign’s main benefits include advanced marketing automation, a unified CRM, and powerful omnichannel campaign management tools. The platform allows users to segment audiences, automate workflows, customize branding, and integrate with third-party apps. It is particularly beneficial for small businesses that want access to advanced marketing options.
    
-   How much does ActiveCampaign cost?
    
    ActiveCampaign offers tiered pricing based on the features included and the number of contacts being managed. Plans start at $15 per month for the Starter plan. More advanced features are included in higher-tiered plans, such as Plus, Pro, and Enterprise. Plus starts at $49 per month, Pro begins at $79 per month, and Enterprise plans start at $145 per month.
    
-   How many emails can I send with ActiveCampaign?
    
    ActiveCampaign doesn’t impose a hard limit on the number of emails you can send through the platform each month. Instead, email volume is tied to the type of plan you are paying for and the number of contacts you are managing. For example, with the Starter plan, you can send 10 times your plan’s contact limit. Emails sent beyond this result in an overage fee.
    
-   Is ActiveCampaign HIPAA compliant?
    
    According to ActiveCampaign, the company is focused on HIPAA compliance, as well as GDPR and SOC 2 compliance. They constantly improve security measures to exceed compliance standards. These measures include daily security scans, penetration testing, single sign-on, multi-factor authentication, and session management. Users should ask a sales representative if the plan they are on meets HIPAA compliance standards.
    
-   What is ActiveCampaign used for?
    
    ActiveCampaign is used to automate and personalize customer communication throughout the sales and marketing journey. The platform can send targeted emails to leads, manage contacts, create drip campaigns, and track engagement with outreach efforts. It can create personalized content and connect with existing communication channels, such as social media and text.
    

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