ActiveCampaign
About ActiveCampaign
Awards and Recognition
ActiveCampaign Pricing
Starting from: Lite: $9/month, paid yearly Plus: $49/month, paid yearly Professional: $149/month, paid yearly Enterprise: $258/month, paid yearly
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended CRM Software
Most Helpful Reviews for ActiveCampaign
1 - 5 of 2,361 Reviews
Rachel
Online Media, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2020
The best ESP out there.
Allen
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great CRM and Marketing/Sales Software
I love being able to create automations to manage my leads, sales and save time with many tasks I used to do manually.
CONSIt's a bit slow and clunky with the automation builder and its massive so there is a learning curve, but it has been steadily improving.
Reason for choosing ActiveCampaign
ActiveCampaign offered alot more value for the money it costs for a small business
Tara
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best Email Marketing Software
A lot of features, everything you need to do professional email marketing
CONSloading times are often very long which affects the workflow negatively
Reason for choosing ActiveCampaign
because my mentor referred it to me... :-)
Reasons for switching to ActiveCampaign
because mailerlite cannot be connected in a simple way via API with Digistore24 and other tools
Aimee Rebekah
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2022
Customer Service & User Experience led me to leave after 7 Years
I switched to Convert Kit. 100X better interface, they do email automation and I can use it as a CRM even though it does not advertise itself as a CRM. Also, it is just a much more user friendly space, they have excellent customer service, chat works, emails get answered and I feel taken care of.
PROSI used Active Campaign for 7 years mainly because I had not found another software that integrated email marketing & a CRM. Also, I gained alot of subscribers during this time and developed alot of automations, but I really feel like I could have done this with any other software, I attribute it more to my actions and not the software. The software itself was painful to use the entire time due to regular glitches in the email editor which is from the internet stone age.
CONSRecently, the experience with customer service has gone downhill and my user experience has been less than acceptable for a company I pay over $100 a month to. The chat does not work, when I report problems, my emails are not answered. The emails are clunky to create and I just find myself avoiding writing emails (which is not like me) just because the interface and software itself does not provide a smooth or enjoyable experience. Their email editor is OLD, and even though they just did an upgrade, it still is just not anywhere close to Convert Kit, which is what I decided to switch to. I am loyal and I will stick with something, especially software for as long as possible, because migrating data takes so much time and energy. But I became physically unable to give one more ounce of my time or energy to this software. I recently had multiple poor customer service interactions. I found myself being led down multiple unnecessary paths to fix issues unrelated to my problem. I had a sense that they have new people who don't really know what they are doing.
Clement
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
The best email marketing service !
I love it, very good and very easy to use for my business
CONSNothing, everything is perfect with ActivCampaign
Reasons for switching to ActiveCampaign
ActiveCampaign is better and I have more Campaign and segmentations options