--- title: "Verse.ai Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Verse.ai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Verse.ai is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/agentology-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Nurturing Software](https://www.softwareadvice.com/lead-nurturing/) / [Verse.ai](https://www.softwareadvice.com/lead-nurturing/agentology-profile/) / Verse.ai Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lead-nurturing/agentology-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lead-nurturing/agentology-profile/alternatives/) # Verse.ai User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 44 reviews (92%) - 4 stars: 1 reviews (2%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (4%) ## Verse.ai customer reviews Showing reviews 1-25 of 48 (page 1). ### Agentology review - Overall rating: 5/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Great service to ensure all leads get responses to immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent way to ensure all leads get responded to immediately. #### Cons Would love to see enhancements to live connect (they just implemented) and longer lead nurture. --- ### Verse.io is great and I plan to continue using the service - Overall rating: 5/5 - Reviewer: Jeff G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I am very happy with Verse.io. I have been with them since they were Agentology. I like and need the service hat they provide. I hope it continues to improve as the AI's get smarter #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use and the support staff is easy to work with and very helpful in setting and integrating the systems with your equipment and other Tec. #### Cons Although service is very good sometimes - for me at least - it can take a few times to get things communicated as all of it done via Email. That said they re very responsive and will stay on it till its done. By the way, [SENSITIVE CONTENT] is a rock star and no I'm not related to her :) #### Reasons for choosing Verse.ai It was recommended and I saw it in action at a real estate conference --- ### Garbage company…stay away - Overall rating: 1/5 - Reviewer: George O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Run away, run away fast. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They take money to perform a task and when you aren’t happy you lose all access to your leads and they discontinue following up on leads. #### Cons Everything. They are cons to begin with. --- ### The solution I've been searching for! - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I enjoyed my communications with [SENSITIVE CONTENT HIDDEN] at Verse so much, that I had to go to the office to meet the team in San Diego, California. That visit was totally consistent with the amazing customer experience we have experienced since the very first call. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consumer direct leads have a bad reputation, but I think most people just have bad follow up. Verse allows us to confidently trust that every lead we send to them will be follow up on diligently, but a caring and professional team member. Verse pays exquisite attention to creating an amazing customer experience. Whether they are following up on your leads, onboarding you as a new client, or you're a long time customer, you'll always feel like you were the most important person in that conversation. #### Cons There are no cons that I've found using Verse. I've been using it for almost a year now, and it seems to do anything I want it to do. Anything I have questions about, they are quick to help. #### Reasons for choosing Verse.ai The live team member aspect of the follow is a huge part of the kind of conversion numbers that Verse delivers. Every other product requires you send pre-written scripts to new leads until the opt-out of respond. Verse creates an environment where every lead, at any time, will always have access to a human within minutes of them completing the lead form. One word - Conversion. #### Vendor response Hey Scott! Thanks for taking the time to review Verse. We're so glad to hear the relief Verse has brought your team in qualifying and nurturing leads. Also so glad our team has been so helpful and quick to answer your questions. We hope to meet again soon! Replied June 2020 --- ### Cannot recommend enough!! - Overall rating: 5/5 - Reviewer: Dylan R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The A.i is a fantastic tool provided by Verse that really helps in warming up the conversation with leads before sending them to one of our Loan Officers. It is human guided when needed and I have not seen a prompt or question from a potential lead that has stumped the A.i or faltered any conversations at all!More so, our Verse rep will check in with us weekly to go over the numbers, address any concerns, and will give advice on how additional scripting/adjustments could provide better quality leads! #### Cons I have not run into any issues that would warrant a complaint. The company has been stellar! --- ### A no brainer way to engage facebook leads - Overall rating: 5/5 - Reviewer: Adrian T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered My marketing team is able to scale lead gen efforts on facebook and instagram, and try new strategies that produce high volume of leads, without creating a lot of noise for my inside sales team. All leads are engaged with Verse first, where they confirm they are an MQL for us, and schedule phone appointments for my team in house. My reps are able to spend their time more purposely, engaging with high intent leads only and not wasting their time digging through the noise at the top of our funnel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Marketing automation built in, so I don't have to worry about setting up drip campaigns to nurture unresponsive leads longer term. Two-way SMS, and U.S. based reps to carry on conversations when leads are responsive. U.S. bases reps even call leads when a lead requests a call, and they call all landline leads off the bat. Hands down, this tool makes it cheaper to qualify leads than I could do with an in house team, and not only is it cheaper, but given they are 24/7 and leveraging 2-way SMS, they convert far more leads than I could ever do with my team in house. #### Cons I had to signup and pay for Zapier in order to leverage the Salesforce integration, but not too costly, just a bit of extra work to setup. #### Vendor response Hey Adrian. Thanks so much for taking time to review us. We are glad to hear our software has saved you money and time in your sales process. We love watching you thrive! Replied June 2020 --- ### Great lead follow up for real estate agents - Overall rating: 5/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm neither particularly good at lead follow up, nor is it somewhere where I want to spend my time, as I dislike it. I've tried several companies, 4 now, and Verse.io is the best of the bunch. The last company I used was a phone call only company, and I feel like it very much turned off some of my leads. A company I used prior to that, was text only. As we know, everyone is different and has their own way of preferring to communicate. Verse offers to call or text leads and also does email follow up. Their communication gives each lead the option to communicate however they'd prefer, giving me the best chance to connect with these leads. Their dashboard looks great and is easy to use, and their onboarding is smooth. Really happy with Verse and their ability to engage leads, great service overall. #### Cons I'd prefer to have a cost/lead system rather than a flat fee per month. That way, if I have lower lead flow one month (or more), I wouldn't have to pay their full monthly fee. #### Reasons for switching to Verse.ai I liked that Verse offering texting, calls and email follow up. #### Vendor response Hey Andrew! Thanks so much for taking the time to review Verse. We're glad you found Verse to be the best option for you with lead qualification and conversion. We hope you've been able to make the most of your time spent and can't wait to watch you continue to grow! Cheers. - Megan T., Verse.io Replied March 2021 --- ### Lead follow up is amazing - Overall rating: 5/5 - Reviewer: Jessica W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As soon as I get an online lead the verse assistant starts contacting the lead via all available methods. This is a HUGE time saver and guarantees all leads are immediately contacted. #### Cons I would like to get a daily report of the conversation logs so I can see all the communications for the day. Other than that I don't have any complaints about this software, it functions well as is. #### Reasons for choosing Verse.ai Verse worked well with leadpops so I added them together as a package. --- ### We Love Verse.io - Overall rating: 5/5 - Reviewer: Troy J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered They have been a game changer to allow us to convert leads quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Verse works with us to help us follow up with leads quickly 24x7 #### Cons The hold times got a little longer to pick up the call but they have been working to get more staff on board recently and that has gotten better now. --- ### Easy to Use with all Lead details at your fingertips - Overall rating: 5/5 - Reviewer: Will C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Verse.io has been a partner in qualifying our leads and setting appointments. Their speed to the lead is impressive and being able to see the conversation history on each lead has been incredibly valuable in our ability to quickly transition the lead and set appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great lead capture integration with our website, easy-to-find contact history for continuity while interacting with the lead #### Cons Some of the responses to lead questions did not answer the correct question sometimes confusing the lead and losing them. --- ### Verse: Incredible Addition to Our Sales Team - Overall rating: 5/5 - Reviewer: Zach H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Verse does a lot of the upfront qualifying. My company has a few hard stops that we like getting out of the way on the Verse level to ensure our internal reps only work with qualified customers. This makes it so my reps are only talking to qualified customers 24/7 365! This has led to less burnout on my team because reps don't have to deal with unsavory customers who just want to be taken off of our sales lists and things like that. Verse has changed our sales org in such an amazing way! #### Cons None. Verse is amazing. If you want your reps to be more efficient, look no further. #### Vendor response Hey Zach! Thanks so much for taking time to review our software. We are so glad to hear how much relief your reps have had. We are so excited to see you grow and gain more qualified customers! Replied June 2020 --- ### Happy with the results - Overall rating: 5/5 - Reviewer: Rich S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Transparency. All conversations are shown on the backend. Easy to view and check out. #### Cons Nothing. The software is as described and I don't have any complaints. #### Vendor response Hey Rich! Thanks so much for taking the time to review Verse! We're so glad you've been happy with the results of our lead management program. We aim to automate your processes and give you data to get better results. Can't wait to watch you grow! -Megan Replied January 2021 --- ### Verse has helped me make the most of my leads - Overall rating: 5/5 - Reviewer: Eric J. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Verse has been great! The set up team ([SENSITIVE CONTENT HIDDEN]) has been fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use! The Verse team has been wonderful! #### Cons Nothing at this time. It’s worked great as advertised. #### Vendor response Hey Eric! Thanks so much for taking the time to review Verse. We're so glad you are able to get more return on your lead generation efforts because of our software! We can't wait to watch you thrive even more. Cheers! Replied November 2020 --- ### Great follow up service - Overall rating: 5/5 - Reviewer: Chris F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy onboarding process, ability to create sub accounts for reselling or additional campaigns #### Cons Nothing at all. They know what they’re doing #### Vendor response Hi Chris! Thanks for taking the time to review our software. We're so glad you've found so much value in our lead follow up services. Danielle is also happy to hear you were pleased with the onboarding. Cheers to more growth for Lendingwise! - Meg T., Verse.io Replied June 2021 --- ### great bang for your buck! - Overall rating: 5/5 - Reviewer: Patrick P. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros cost is always something to be considered, but Agentology takes the place of having an isa. also, peace of mind is important knowing that your incoming leads are contacted in a timely manner. #### Cons I really like the company, it is a little stretch for me to pay for the service. I am relatively new to using Agentology, I think in the near term the cost will become less of a concern as leads are (hopefully!) converted to actual sales. --- ### Great Tool and Easy to Use! - Overall rating: 5/5 - Reviewer: Sean L. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and great software and user interface #### Cons I did have a small issue referring out a lead, but it was because of Chrome. --- ### Game changer for inside sales - Overall rating: 5/5 - Reviewer: Trevor H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We receive calls at all hours during nights and weekends from customers. There's no way we could have staffed for that. Verse has leveled up our customer interaction in every way imaginable. They even qualified a customer for us via SMS at 3am who signed up on our website! We work very closely with [SENSITIVE CONTENT HIDDEN] on a week-to-week basis to make sure that our two systems are humming in perfect sync and I can't speak highly enough about him. Highly recommend both the product and the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Verse has truly transformed my inside sales team. After adding Verse to our funnel, 40% of the customers my inside sales team talks to are converted into opportunities in our CRM. We work out of Salesforce and the data they zap back to us makes it really easy to manage everything out of our existing system. #### Cons While the tech integration is really easy to plugin with Salesforce (zapier), we set our system up with some different fields, vocab, funnel stages before we worked with Verse. We've had to create a lot of new automations to get everything working in our company's format. I don't see this as Verse's fault at all though. It's jut the nature of plugging in a new front line sales team into a mature existing system. The tradeoff that we get in customer experience and sales efficiency are a no brainer though. #### Reasons for switching to Verse.ai We used to have an offshore answering service for overflow calls. They had no CRM integration and couldn't handle complex customer interactions. Ironically, they were actually more expensive than Verse because they billed by rep by hour whereas Verse is paid per lead. Switching was a easy decision. #### Vendor response Hey Trevor. Thanks so much for taking the time to review Verse. 40% is so amazing to see, not to mention it's great to hear ROI has been greater since switching to our contact center and software. Excited to keep converting those leads into opportunities for you! Cheers. Replied June 2020 --- ### Excellent lead follow up, engagement, and qualification - Overall rating: 5/5 - Reviewer: Brad S. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have seen a measurable increase in appts, deals closed, and customers engaged. The customer service from [SENSITIVE CONTENT] is amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just cannot explain how critical this software is to my company. Having the ability to have 1000s of conversations simultaneously, and constant follow-up. I have seen leads, over a year old, our AI Verse software texted almost 50 times with no response. Finally a response, Verse schedules a lead and we close. That amount of follow-up is not something any human is capable of doing. Talk about meat on the bone!! #### Cons The AI is just that- artificial. The conversations are not always perfect. But when you weigh the cons against the pros, this is a no-brainer. --- ### Helping us 24/7 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Verse allows me to qualify leads 24/7 for solar and HVAC. #### Cons There is nothing I don't like about Verse. #### Vendor response Hey there! Thanks for taking the time to review Verse. We're so glad you're happy with the 24/7 lead qualification and we can't wait to watch you grow even more! Cheers. Replied February 2021 --- ### Verse is doing the Job that I least like to do - Overall rating: 5/5 - Reviewer: Buddy S. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered I would highly recommend Verse.io as a solution to follow up to time sensitive leads. The ROI is unbelievable already. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am producing FB and Google Leads. They are contacted immediately after requsting information 24 hours a day. Verse follows up unti the lead is set as an appointment or determined to be unqualified. You can set the qualification parameters and wording of responses to Leads. It is like hiring a 24/7 staff. #### Cons N/A. The system has been tweeked several times my my Account Manager, [SENSITIVE CONTENT HIDDEN], to work exactly how I want it. #### Vendor response Hi Buddy! Thanks so much for reviewing our software and for recommending Verse so highly! We are so glad we've been able to relieve you from the nag of speed-to-lead and lead follow up. We can't wait to see the ROI soar even more. Cheers! Replied November 2020 --- ### Nice to never have a lead fall through the cracks! - Overall rating: 5/5 - Reviewer: Randy J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Agentology solves the problem of not being able to answer each call within a few minutes because of other tasks to be done (or sleeping) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's nice that the leads are being screened to separate who is just looking from someone who is ready to buy. So nice to be at ease when you miss a call because you know it is being taken care of. #### Cons I wish agentology could see my schedule on a calendar and let me know when someone is ready to book a showing. I understand that is coming soon. --- ### An excellent company to manage a high volume of leads with professionalism and personality - Overall rating: 5/5 - Reviewer: Andrew D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Overall Verse helped me streamline my lead management and helped me to grow my business by interacting with only qualified leads and ensuring every lead was given a fair shake. [SENSITIVE CONTENT] was my main POC and she was exemplary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service was top notch and the desire to ensure my company's success was evident in every interaction with their sales and leadership team. #### Cons Nothing comes to mind. The scripts required customizing but they helped with this. --- ### Great Experience - [SENSITIVE CONTENT HIDDEN] - Overall rating: 5/5 - Reviewer: Ken T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered The contact rate of our leads has increased substantially since enrolling with Verse. Our experience with [SENSITIVE CONTENT HIDDEN] and the onboarding process was the best, [SENSITIVE CONTENT HIDDEN] could not have made it any easier. We requested a few revisions after the initial setup and [SENSITIVE CONTENT HIDDEN] handled the changes quickly, and professionally...the best! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed from lead to outreach is very impressive. The customer portal is great, easy to follow and provides all necessary details...easy to use! #### Cons We do not have anything negative to say about the software! #### Vendor response Hey Ken! Thanks so much for taking the time to review Verse. We're so glad to hear Verse has improved your lead outreach. Our Client Success team works hard to make things as seamless as possible for our clients. It's so great to hear that it has reaped rewards for you currently. We can't wait to watch you contact rate and conversion rates increase even more! Happy New Year! -Megan Replied December 2020 --- ### Vital leg of my business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered It's a great tool for lead generation. Put some money in my pocket. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Work's fluently with my other systems I use. #### Cons I'd like to see some sort of report. I don't think that's an option now unless I'm missing it. --- ### Ease of use to lend a hand to a busy agent - Overall rating: 5/5 - Reviewer: Nicholas Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use, follow along and watch how they interact with your clients. #### Cons I wish we could be told if the employee is a girl or a boy. They are all named Alex, which makes it easy, but when I am talking to the cleint I have to avoid pronouns until I hear them say, "Alex was great, she was so sweet" etc. ## More reviews [Next reviews](https://www.softwareadvice.com/lead-nurturing/agentology-profile/reviews/?page=2) --- Verse.ai Reviews, Pros and Cons - 2026 Software Advice