Agentology Software

4.79 / 5 (14)

About Agentology


Agentology is a cloud-based solution that provides customer relationship management (CRM) and lead management services to businesses in the real estate industry. Features include lead scrubbing, lead segmentation, activity tracking, pipeline management, calendar management email marketing and more.

Agentology helps users to capture leads from different lead sources, customize their concierge identities and enable live transfers and appointments. The ‘multi-touch follow up’ functionality enables the solution’s concierges to approach and engage with prospective customers via multiple methods such as phone, text messages and email.

Agentology’s handoff procedure includes live transfer of hot leads to the users, direct calendar appointments, lead summaries, action items and lead notifications via SMS and email. Additionally, the solution also offers property mapping, lead referral tracking services and custom notes and fields for various projects.

Services are offered on a monthly subscription basis that includes support via phone and email.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

14 Reviews of Agentology

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(1)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-14 of 14 reviews

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November 2018

Nathan from Benchmark Realty, LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Best lead conversion company ever!

They are helping me connect with more people. No more stress of not connecting with that lead in time. Agentology puts you in front of more opportunities to gain more sells and grow your business.

Pros

You will convert more sells by using Agentology. Their team reaches out to your leads 24/7 at all times. They will qualify your leads for you. This super helps when you are busy in a showing or at a listing appointment or at a event etc. You won’t miss that next great lead when you use Agentology. Super friendly and they go beyond to help qualify your leads.

Cons

Agentology has a great agent dashboard. Everything works very smoothly and is all linked in with your calendar. Easy to navigate around. Very integrated.

Response from Agentology of Agentology

Replied November 2018

Thank you so much for your review, Nathan! We love helping you connect with more motivated buyers and sellers so you can focus on what you do best: showing homes and closing deals. Cheers! - Kelsey Kelsey McKinny Director of Marketing Agentology Inc.

September 2018

Randy from eXp Realty

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Nice to never have a lead fall through the cracks!

Agentology solves the problem of not being able to answer each call within a few minutes because of other tasks to be done (or sleeping)

Pros

It's nice that the leads are being screened to separate who is just looking from someone who is ready to buy. So nice to be at ease when you miss a call because you know it is being taken care of.

Cons

I wish agentology could see my schedule on a calendar and let me know when someone is ready to book a showing. I understand that is coming soon.

October 2018

Remy from The Remy Fortier Team - Integrity Brokers

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Agentology saves precious time

Really good. Again the personal touch makes all the difference from their customer service.

Pros

Easy to use. Great Customer Service! I like the notes from the customer conversations.

Cons

Switching over to new system - the referrals didn't transfer. So I had to switch back and forth a lot.

September 2018

Nicholas from Brokers Hub Realty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Ease of use to lend a hand to a busy agent

Pros

Super easy to use, follow along and watch how they interact with your clients.

Cons

I wish we could be told if the employee is a girl or a boy. They are all named Alex, which makes it easy, but when I am talking to the cleint I have to avoid pronouns until I hear them say, "Alex was great, she was so sweet" etc.

September 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

September 2018

Vital leg of my business

It's a great tool for lead generation. Put some money in my pocket.

Pros

Work's fluently with my other systems I use.

Cons

I'd like to see some sort of report. I don't think that's an option now unless I'm missing it.

October 2018

Emanuel from Eman Los Angeles

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

Promising Company with the Opportunity to Really Take Over the Real Estate Space

I loved the overall experience. I was in Agentology when there was lots of new price structures changes. I had a small problem with billing but Agentology was able to eventually resolve this. If I ever need a service like Agentolgy, they still have me as a customer based on their customer support.

Pros

- Easy to integrate
- Great follow up System
- Dashboard that makes sense
- Takes the place of a ISA!

Cons

- Every beginning company is going to work out the kinks.
- Personally, I do not fully like the referral system. Despite the fact that we are able to keep track of the progress, there needs to be a better system set up so a Realtor just doesn't take my lead and close without me knowing.

October 2018

Patrick from Real Estate

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

great bang for your buck!

Pros

cost is always something to be considered, but Agentology takes the place of having an isa.
also, peace of mind is important knowing that your incoming leads are contacted in a timely manner.

Cons

I really like the company, it is a little stretch for me to pay for the service. I am relatively new to using Agentology, I think in the near term the cost will become less of a concern as leads are (hopefully!) converted to actual sales.

October 2018

Adam from Martins Realty Group / eXp Realty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

October 2018

Wanted more

Overall it was good but not great. We wanted more features to customize our responses depending on lead source. Also wanted a longer follow up / nurture process.

Pros

loved that the new leads were connected with ASAP which helped when an agent was not available.

Cons

Follow up / qualification was too short. I have had many leads where I follow up after unqualified and was able to connect. Texting templates were very generic. Conversion was too low and have had better success doing it ourselves. Also, could not customize depending on lead sources.

October 2018

Sue from Visulate LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

So far I like Agentology

They are very responsive and helpful easy to make contact with

Pros

Picks up my leads fast when I am unavailable. Like the fact they can do the back and forth to work out if they are worth pursuing

Cons

Would like it to be more interactive so I can send information to the agent talking to the lead.

November 2018

Chris from CAN I BUY IT

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Agentology review

Great service to ensure all leads get responses to immediately.

Pros

Excellent way to ensure all leads get responded to immediately.

Cons

Would love to see enhancements to live connect (they just implemented) and longer lead nurture.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Agentology Review

Good, but should be less expensive.

Pros

The emails when a lead is qualified or not.

Cons

Kind of clunky on the user side. Always have to click several times to get All leads to load.

October 2018

Dana from Century 21 Judge Fite Company

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Agentology

Agentology has sent me several leads and the majority have resulted in a sale.

Pros

It is easy to use when making updates to prospects.

Cons