--- title: "Agile HR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Agile HR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Agile HR is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/agile-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Agile HR](https://www.softwareadvice.com/product/3366-agile/) / Agile HR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/3366-agile/) Reviews # Agile HR User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 20 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 9 reviews (45%) - 4 stars: 9 reviews (45%) - 3 stars: 1 reviews (5%) - 2 stars: 1 reviews (5%) - 1 star: 0 reviews (0%) ## Agile HR customer reviews Showing reviews 1-20 of 20 (page 1). ### Truly Agile platform and company - Overall rating: 5/5 - Reviewer: Alexis A. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Agile HR provides an excellent solution for our needs. Instead of overpaying for a bunch of fixed functionality we will never use, Agile has continually worked with us to develop the perfect solution for our unique industry and business model. The only reason for 4 as opposed to 5 stars regarding use and features is that there is still functionality being developed. Agile HR has aptly named their company, they are flexible, responsive and incessantly working to evolve and expand their platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexibility, simplicity in design, responsiveness and customer service. #### Cons Improvements take change, change always comes with wrinkles. I will take the ability to change and improve with a few wrinkles (that are always attended to) as opposed to stagnate functionality cemented-in for main stream uses - as opposed to our specific needs. --- ### A VERY Robust ATS - Overall rating: 5/5 - Reviewer: Chris M. - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Agileats has SAVED us from a mountain of manual on-boarding processes and work; we absolutely LOVE this system. We outgrew our former ATS, which we've had for over 6 years because it was incapable of making some minor enhancements that would help us (HR), work much more efficiently and after repeated requests for this upgrade falling on "deaf" ears, we decided to research other ATS systems and thankfully, we found AgileHR......we have not looked back since. From the communications and conversations with our sales rep. Melanie Webster to their implementation team, they have been TRUELY service oriented; it is an absolute pleasure working with them on our implementation, maintenance and customization for our needs....I cannot recommend this company and this system more....we are very pleased with our decision to partner with Agile, and am convinced you will be as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros we love its flexibility and the many automated features from e-mails to task assignments #### Cons well, this is a tough one, but we wish there was a "User Manual" or a video depository for using the system, because there is soooooo much the system can do, and it can be a struggle to remember it all, especially as a new user --- ### Price is right, but lacking some features - Overall rating: 3/5 - Reviewer: Kelly M. - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Agile system has been easy to learn but is lacking some of the basic features of an ATS. Customer support is great but slow to implement some of our requests. The price is excellent so we are giving it another year to work out the kinks. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros User friendly, easy to pick up how to use system #### Cons A lot of time is wasted because the system does not remember any time you "sort" so you have to constantly re-sort after you click on something. Very cumbersome and time-consuming! Reports are unable to generate by entire year if you have a lot of data, so you have to run one month at a time and combine all the excel spreadsheets! Those are just the few that come to mind. --- ### Top ATS in RFP Process - Overall rating: 5/5 - Reviewer: Sarah H. - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After reviewing about a dozen ATS products, we landed with Agile HR. You simply won't find a better ATS for the price. If you're frustrating with the customer service you've been receiving with your current ATS product, wish you had better reporting, or wanted a more updated look for your applicants, do yourself a favor and give Agile HR a call. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the customer service. #### Cons The email component is sometimes a little fickle, but still works well, especially compared to what we had been using before this. --- ### recruiting software should do more than jost post open poitions. - Overall rating: 4/5 - Reviewer: larry p. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This company consists of HR people, so they know there business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Has a great showcase for KPI dash boarding. It eliminates bunches of paperwork, leaving more time to actually be productive. #### Cons The learning curve is tough if you are not tech savvy. Although the system is intuitive, you still ne to be techie. --- ### Agile - Overall rating: 4/5 - Reviewer: nathan l. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered product is user-friendly and easy to use. I would recommend using this product. This product is good for small to mid size businesses. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros this product keeps information organized and all together. I enjoy all the reports that come out the product. They are very helpful. #### Cons the mobile access could be better. it does not work to weel on apple products. --- ### Excellent System - Overall rating: 4/5 - Reviewer: MARQUIS U. - Industry: Philanthropy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent system #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros This system has helped streamline our human capital needs and practices. We were able to reduce our cost, and streamline services. #### Cons The functionality is great so we are fully satisfied. We find the system to be user-friendly, and feel that all the programs work well for our organization. --- ### Great System for HR - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I work in HR and a system that can provide tracking, onboarding, and employee performance management is great! Agile HR allows me to automate certain tasks, remind me of my tasks and overall become more efficient. It's easy and Agile provides support and customization. #### Cons This gives us a personalized service that is worth the money and so no cons right now. It is easy to use but maybe more training manuals. --- ### Behind the times - Overall rating: 2/5 - Reviewer: Tiffany C. - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 1/5 #### Pros The product is inexpensive so if you have a very small business or operate on a very small budget this might be a good option. #### Cons Lacks features to make the different functions of recruiting for fluid. You can't send dismissal letters from the candidate profile from the click of a button. You can't view what other position an applicant has applied for in their profile. These are just a few of the issues. --- ### Agile review - Overall rating: 4/5 - Reviewer: Kristen S. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we are satisfied with the product. It is pretty easy to use, and Agile offers a broad range of products. I think that the customer service response time or availability could be improved, as well as a few of the features that are not intuitive or obvious. Overall, I think it is a 4/5. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that it looks good on our website, and provides a good candidate experience. #### Cons The support of the software could improve and some of the features could be made more obvious. --- ### Very good and easy to use application - Overall rating: 4/5 - Reviewer: absar h. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Has many features such as cloud access, time attendance dependent payroll system. employee performance chart. #### Cons In spite of its long range of different and easy to use features, it is very expensive, a small business or an organisation would not be able to pay for the complete software. Kindly reduce the rates. --- ### Agile ATS is everything I want and need. - Overall rating: 5/5 - Reviewer: Brenda E. - Product usage: Used unspecified for unspecified - Reviewed: September 2012 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Agile ATS. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Agile is easy to learn and easy to use. They are building new functions into the product everyday. They listen to their customers and if you need a report, a templete or a tweak, they can have it to you with no hassle within days. Agile doesn't charge for these updates like some of the other companies. They are very responsive to the needs of their customers and have outstanding customer service! #### Cons I haven't found any yet. --- ### ABSOLUTELY THE BEST!!!! - Overall rating: 5/5 - Reviewer: Valerie A. - Product usage: Used unspecified for unspecified - Reviewed: March 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with Agile has been overwhelmingly the best! Everything from the start of our journey with getting things setup to following up just to check in has been the best. I have never worked with staff that have made me feel so secure in knowing that they are just an email or phone call away. There are not enough stars to give them. I would recommend them if you want the best for your company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly even if you are not a techy person. --- ### Excellent specialized customer service! - Overall rating: 5/5 - Reviewer: Laura P. - Product usage: Used unspecified for unspecified - Reviewed: January 2014 - Review source details: This review was submitted organically. No incentive was offered Eric and his team at Agile have provided us with an excellent product for our ATS needs. Agile quickly gives us the information we need on requisitions and candidates, and has proven to be extremely intuitive and easy to use. Our team appreciates the exceptional technical support they provide, as well as the willingness to make adjustments for our specific needs. We are extremely happy we made the switch to Agile and look forward to a long partnership with the company. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Commitment to Satisfaction - Overall rating: 4/5 - Reviewer: Eric M. - Product usage: Used unspecified for unspecified - Reviewed: January 2013 - Review source details: This review was submitted organically. No incentive was offered If you are looking for an affordable and flexible solution, this is it! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Agile has the best customer service I have seen in an ATS company. Always available at with a phone call and email, and very responsive to company specific requests. #### Cons None observed. This is not an "out of the box" product. A company needs to be prepared to articulate their needs, but this is in no way a con. --- ### Customized customer service. - Overall rating: 5/5 - Reviewer: Laura P. - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the flexibility and the above and beyond approach they have towards their customers. It's local. Custom reporting was a big factor and came in very handy when they created reports for us. #### Cons We still have a few things on our wish list, but they have quickly checked them off. There's no doubt that in the future, the rest of our list will be completed. --- ### Agile ATS system partners with our needs. - Overall rating: 4/5 - Reviewer: Gus A. - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered Agile Product Solutions has provided Keswick with an ATS system that grows with our needs. The team at Agile listens to our concerns and identifies solutions for Keswick's issues that will be incorporated into future platform updates. Ongoing education or as needed training is provided based on our schedule. Agile' s customer service is top-notch. We look forward to continuing our partnership with Agile Product Solutions. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Agile helps with efficiency. - Overall rating: 4.5/5 - Reviewer: Lisa P. - Industry: Banking - Product usage: Used unspecified for less than 6 months - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Agile has been very easy to work with. They do not rush the implementation. They allow you to complete steps at your pace. This is wonderful since I am currently the only employee in HR department. #### Cons Nothing as of yet. The Performance Management program is fairly new. We requested a customized document and there have been some issues with set up but I am confident that the program will be a great tool for our company. --- ### We love our new PM System! - Overall rating: 5/5 - Reviewer: Jared L. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I cannot tell you how great I feel about giving people the awesome 18-page report with ACTUAL useful feedback and ACTUAL scores. The employees are grateful and impressed, and I really think these are the first performance assessments I've been proud of since I worked here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Agile's HR ATS software is great! - Overall rating: 4/5 - Reviewer: Mike V. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great service ... product .... support ... design ... could go on and on. The support team have developed a good / cost effective applicant tracking system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- Agile HR Reviews, Pros and Cons - 2026 Software Advice