Agile CRM Software

Great product for SME's and startups

Pros

Agile CRM is packed with many useful features such as:
- Campaign design
- Support ticketing
- Tagging and scoring

Cons

There are many missing features such as:
- Direct ERP integration
- Capturing servey

Also, mobile app is pretty unmaintained and full of bugs and missing features

Pros

Agile CRM has a lot of features and offers a lot, and I do mean a lot for a small business owner. It's almost borderline overkill, but in other ways not so much. I would rather have too much than too little Great product for the cost. Anything worth having is worth working for.

Cons

There is a bit of a learning curve to it, especially when not used to a CRM, and just starting out. This is to be expected, however. Awesome product.

Pros

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

The organization is there, which is important, but the bugs on the features and widgets are needed to be updated. It can slow you down which will lead to frustration. When all the features do work, it's pretty efficient.

Pros

A great looking platform, it has your contacts organized well, has a lot of features to make calls and record them thoroughly.

Cons

Full of bugs. The CRM has plenty of features to choose from, clearly competing with Hubspot, but can't follow through. They are always glitching or having to be refreshed, for example, the Twilio feature. It is a basic CRM in my opinion but with lots of room for improvement.

Ease of use, easy to set up, cheap.

Pros

Very intuitive, easy to use and connects with many modern options such as Zapier (especially for Facebook ads leads).

Good customer service, which is prompt and duly, and internal notifications make this software a prime choice for many startups and small businesses, which gives them a very wide client base as an entry-level CRM that could serve even larger organizations as they ramp up.

Cons

Connecting things isn't the easiest, and it takes time until you understand how to turn leads from Facebook and whatnot into leads in the system; which may create redundancy and the need to clean up the system in the long run.

It is an inexpensive CRM for basic organization but the email marketing platform does not work if you have a database of several thousand that you are sending to several times per month. It becomes way too costly.

Pros

What I like most about Agile CRM is that it is an inexpensive solution that integrates CRM and Email Marketing platform .

Cons

The email sync is not good. It labors for a long time trying to pull emails through. I also do not like that I have a very limited number of emails that I can send through the Email Marketing Platform and that the emails I have Agile's logo on them.

Agile CRM helped my clean up my data by running it through another company I pay to use.

Pros

If you love scheduling an appointment to have your call returned from India, this is the CRM for you.

Cons

You'll regret your purchase within minutes of purchasing. So many features that the support team doesn't even understand them, not that it matter because they don't work at their core.

Pros

Best CRM in the market for email campaigns. Easy to use and fully featured. Also it has some cool features like email tracking, clicks tracking and lead generation.

Cons

The reporting feature in buggy can't rely on it. Importing contacts (to which you would like to add triggers) takes too long.

Pros

Agile is a diamond in the rough so to speak. It feels like the tech world is a giant popularity contest and the few formed a club and left some of the better players out. Agile may not be listed alongside the trendy inner circle but good for them they stand in a place of their own and the customer is made better for it. When I found Agile I was enticed by their Free plan- not trial but free plan with a good amount of flexibility for a startup to fully integrate the CRM for zero out of pocket. The product will scale with your growth and they have several paid levels so as you step up your monthly plan will step up with you and not kill your cash flow. I really appreciate the email automation and landing page builder inside the CRM. The landing page function is easy to use and makes quick customized landing pages. The other CRM systems are priced much higher and offer similar functionality to Agile and Agile is a fraction of the cost. Now, as with any CRM the learning curve may be high and indeed this was the case for my use of Agile.

Cons

Agile is not an easy product to just pick up and go. It will require some basic knowledge and a willingness to learn the program. The great news is that Agile offers webinar trainings and onboarding at no extra cost as well as they host a huge assortment of training modules and videos.

Pros

It's a tool with great potential, but they are trying to do too many things and they aren't doing anything at a highly professional level.

Cons

The unsubscribe link has to be set up manually for every campaign (yeah, crazy!).
And their customer support simply drives you mad on every interaction. Unfortunately, the knowledge base isn't too developed either, so that you could avoid the CS.

They are trying to improve, though.

Run mail campaigns and reach my business to the core client

Pros

Smart way to handle your email campaigns with features such as scheduling the mail and delivery report tracker etc.

Cons

Confusing interface with low visibility provided to the user many more additional features can be added ,overall a good product not bat

Pros

The software is good, you can find all the classic CRM feature and use very good sharing tool. The organization is always aligned regarding prospects, offers and planned actions thanks to this software. It's very important also the Marketing and Ticketing section, in addition to the classic Sales features.

Cons

The tool sometimes is not very fast and with certain browser is a bit slow and the page doesn't refresh immediatly. Also the user needs a bit of training to use the tool properly.

Pros

Agile CRM has a lot of features that our small business doesn't need just yet, but it's a lifesaver for managing our customer contacts. We can keep track of customer relationships, and keep communications from slipping through the cracks. Our customer service and marketing is far more focused and responsive since we began using Agile CRM -- this has helped our sales tremendously.

Great integration with WordPress, WooCommerce and Stripe among others. Clear and uncluttered interface. Easy to learn. Automation features are very useful and easy to set up. Associating tags with customers helps us prioritize our communications. Email integration works perfectly.

Cons

Nothing comes to mind really. I'd love to see MailChimp integration (without having to use Zapier), but that's no deal breaker.

Pros

Agile CRM is super robust. It can do some pretty crazy things. Track link clicks and relate them to current users. It has like a million triggers. They offer the free version for you to check out. Pretty cool.

Cons

The user interface is bland... Nothing cool to see here. I think partially what a lot of people like about CRM's, is there visual (UI) experience. Making it relatively intuitive for employees and new users.

Pros

*More features in lesser price, compared to other CRMs in the market.
*Ease of use.
*Less learning curve.
*Integration with other softwares like zapier, Gmail, QuickBooks, etc.

Cons

*Importing contacts (when you like to add triggers) takes too longer. There is an option called 'Faster import' which imports in seconds but can't add triggers.
*There are some UI issues.
*Still a beginner, have much more to check.

Pros

Easy to use templates, easy campaign management. Tracks open rate, site visits and allows you to do targeted followups to clients based in their email interactions. Cost is good and support is 24/7

Cons

Can have bugs that pp up at random times. The support is 24/7 but it is not as quick as it should be. It requires a focused learning curve as there are a lot of bells to get through.

Not much, I ended up switching to another product.

Pros

The software offers a lot of features for the price and useful integrations to help streamline workflow and stay organized.

Cons

I didn't need all of the features offered so the cost wasn't worth it to me. Some features were not intuitive to use requiring time spending reading support documentation.

Agile CRM has been invaluable for contact upkeep for both my web design and my insurance businesses. Just a little more polish, and I believe it could even compete with some of the more niche CRMs in their own niche.

Pros

It's super easy to track what actions you've taken with any given prospect/lead you enter, and it has built in additions for virtually everything (MailChimp, a web form, a calendar, the whole nine yards).

Cons

Some of the additions require a little more know-how than the average user likely has - I'm a developer by trade, so it's second nature to me, but odds are John Q. Public would have a hard time working with an API.

Streamlined workflow. One software that does it all.

Pros

This is the CRM that does it all. Low price great support from tech team. Also works with so many popular third parties.

Cons

Learning curve can be tough but Compared to the other CRMs this one is pretty clean and streamlined.

Pros

AgileCRM has all the features you would find in the top of the line customer relationship management tools including support for third party apps integration, API, campaign manager and a ready-made templates for emails.

Cons

The support is very bad and have had a lot of terrible experiences when things didn't go well. Another issue is the workflow, which isn't very intuitive and smooth.