Agile CRM Software


 

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, a landing-page builder and knowledge base functionalities.

The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.

Users can track website visitors to analyze customer behaviour, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options. Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter.

Pricing is per user per month. Phone and email support is available.

 

Agile CRM - Correspondence history
 
  • Agile CRM - Correspondence history
    Correspondence history
  • Agile CRM - Drag and drop interface
    Drag and drop interface
  • Agile CRM - Create template
    Create template
  • Agile CRM - Theme and layout
    Theme and layout
  • Agile CRM - Opportunities
    Opportunities
  • Agile CRM - Telephony preferences
    Telephony preferences
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

226 Reviews of Agile CRM

 

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Software Advice Reviews (15)
More Reviews (211)

Showing 1-15 of 15

Kendrick from SparkRaise
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very easy to use and great basic functionalities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has all the basic features for a good CRM plus advanced features. Really useful especially for startups. I like how I can make landing pages and some email automation using the free version software. It also allows you to add social media.

Cons

The automation is limited for the free version. Although the landing page and form builder is really useful, I felt it was quite limiting in the design aspect.

Review Source
 
 

James from MSP Remote
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great Cloud CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Can handle all of your companies information from sales to support ine one software. The mobile app is also a nice feature.

Cons

I would like to see them have more options for service companies instead of being generic as other crm's.

Review Source
 
 

Juan Felipe from Casa Garcia
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a software for small businesses in its free version, but it is an excellent application that allows you to manage your sales in a great way

Pros

Agile CRM is a great sales software, it includes many things like marketing and services in one place, it also has sales tracking, automation, contact management, web analysis and many other things, and besides that, an excellent interface and very clean

Cons

The free version is very limited and you will have to pay for better reports and features, like everything

Review Source
 
 

Eitan from Westminster Economic Development Initiative
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Not Bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Agile CRM is easy to set up and work with. It doesn't have many advanced features but what it does have it does exceedingly well.

Cons

If you need to develop precise custom or expansive networks, you will eventually have to upgrade anyway.

Review Source
 
 

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

CRM for Project Managers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Agile CRM offers unique solutions for majority of company Operations. There are a lot of module to be incorporated on the CRM and they are very flexible to customized according to the data or reports you want to see. Agile CRM is very strong on Project and Service Management.

Cons

As a new user, you need to fully focus on learning how to navigate and get along with the software. Take note of every aspect and process of the software during the training with your vendor partner.

Review Source
 
 

Derek from AZZLY
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Average CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The price point is in line with most CRM budgets. With that low price point you get a lot of features and functionalities.

Cons

I was most disappointed with their customer support and marketing team. The support was of low quality. I did like how simple the user dashboard is, however, there are way too many ways to do things in the system and it can cause dysfunction amongst a sales team.

Review Source
 
 

Cathal from SO Limited
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Buggy, data lost, unstable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

avoid unless the go through a customer service revolution.

Pros

Nice idea of integrating sales and marketing automation. But in reality you just cant trust the platform. Good ideas on paper.

Cons

In practice, it doesnt work. data has been lost. customer service have been unresponsive and our company missed our on Cyber Monday because of it.

Review Source
 
 

paul from paul trompeter llc
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Agle CRM - if you actually do Agile, this works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

go for it!

Pros

Works VERY well in true Agile ecosystems. easy to use. navigation is absolutely easy and fine. Good value for money.

Cons

if you do SCRUMbut, it will not w well at all color choices like white on grey need improvement. Different price options for lease would be nice.

Review Source
 
 

Juan Felipe from Consumer Goods
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

I love to work with Agile CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Agile CRM I found very attractive, is software that runs in the cloud and covers most of what people are looking for in a software, it is very intuitive and its prices are adjusted to our possibilities

Review Source
 
 

Andrew from VillaBet
Specialty: Advertising

November 2015

November 2015

It Does it's job, but it could be better.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

AgileCRM is versatile and serves its purpose for marketing automation. I am pleased with the ease of creating automation campaigns, contact uploads and AgileCRMs custom fields are fantastic. AgileCRM allows me to to drilldown and define and segment many different kinds of leads in very specific groups. I can say AgileCRM has helped us bring a more personal approach to our big database of leads.

Likes Least

If I have any complaints, it's that AgileCRM is a little buggy. One big bug that stands out is the WYSIWYG email editor. It's a bit of a disaster. I simply create emails in another WYSIWYG editor and paste it into AgileCRM. And one other thing that's annoying - their pricing model is a bit misleading. The prices on their pricing page don't tell you that those prices are based on a 24 month period. The month-to-month is 2 times more expensive. And almost all of the 3rd party integrations (Twilio, Plivo, Mandrill, Twitter, etc) are blocked unless you pay for the most expensive plan.

Recommendations

So in summary, AgileCRM isn't for everyone. It definitely has helped us out. But if something better comes along with clearer pricing and less bugs, we'll probably change platforms. But for now, it's fine.

 
 

Jez from Webstars Ltd
Specialty: Software / IT

October 2015

October 2015

Fantastic CRM, easy to use but powerful features

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have used a number of CRM's over the past two years looking for a system that can help automate our marketing efforts and also be an easy central repository for addresses and contact details.

We used to use Highrise which was too basic, and more of a contacts manager and then trialled Pipedrive and Onepage CRM. Although these products provided some of the user features we required they all had issues which necessitated finding another CRM.

The vendor is responsive to support queries, and always replies very quickly.

Likes Least

My least favourite part of this product is the new user interface they launched, it's partly persona preference but I preferred the old UI. The vendor provided a link that lets me use the old UI but I am not sure how long this will be supported.

It would also be useful to have the option of very basic accounts that literally provide address book access. We ended up using their API to push data to google shared contacts for users who don't need the full CRM feature set.

Recommendations

We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective. We would also suggest that the system can manage your sales pipeline in a way that makes sense for you and your sales process.

From a CRM perspective it is critical to decide what you need to achieve from a CRM, is it an address book and clients notes system, an inbound lead and marketing solution or more. We would suggest that you also check the price is affordable as you scale, some solutions are very cost effective with a small number of users but as you increase the users the fees increase substantially.

 
 

Patrick from Triangle Workforce
Specialty: Software / IT

October 2015

October 2015

Good CRM with Great email marketing capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The email marketing system is impressive and provides far more than most CRM's that include that capability. Where I felt it came up a bit short was the overall GUI design and some difficulties learning how to use it properly.
If you are looking to simply do email campaigns then Mailchimp, etc may be OK for you but if you want that functionality built around a true CRM then you should consider Agile.

Likes Least

The GUI interface and the set up of the emailing system could be more intuitive

Recommendations

Agile functions well as a stand alone CRM but it is most impressive if you are doing email marketing campaigns.
If that is important to you make sure you understand what it is capable of and ALSO that the workflow is something you are comfortable with.

 
 

R. Paul from Espresso Logic, Inc.
Specialty: Software / IT

October 2015

October 2015

Agile CRM; an easy to use CRM & Mktg/Sales Automation Software for SMB

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

many of the point features in various products are available here and well integrated in an easy to use interface

Likes Least

When we started using the product it was in beta and so it took some time to get the product stable and in the current form

Recommendations

For SMBs that don't have a large budget or don't want to invest in training, this is the best CRM along with marketing and sales automation built in

 
 

Jakub from Pribe
Specialty: Software / IT

October 2015

October 2015

Great all-in-one solution for startups

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

What I really love about AgileCRM is its nice and clean interface. I was always easy to use. The second point is the number of 3rd party services which we use and which are integrated with AgileCRM. This approach made our job much faster so we can focus on other stuff.

Likes Least

I cannot say what I like least about it. I haven't seen any cons of it.

Recommendations

If you are running a small - medium company, or you are starting a startup then AgileCRM should be the weapon of choice. The whole process from finding leads to supporting customers is really simple and powerful.

 
 

Pierre from AdoctA
Specialty: Software / IT

October 2015

October 2015

It grows with you

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The platform is easely adaptable and it scales easely with your business. The most use feature is for us the marketing campaigns

Likes Least

Sales Reporting functions could be a little bit improved.

Recommendations

Take a look at hidden cost especially on marketing automation

 
 
 
Showing 1-20 of 211


April 2018

April 2018

Great CRM for SME's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product for SME's and startups

Pros

Agile CRM is packed with many useful features such as:
- Campaign design
- Support ticketing
- Tagging and scoring

Cons

There are many missing features such as:
- Direct ERP integration
- Capturing servey

Also, mobile app is pretty unmaintained and full of bugs and missing features

Review Source: Capterra
 

Daniel from Photography
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Lots of features, but a bit of a learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM has a lot of features and offers a lot, and I do mean a lot for a small business owner. It's almost borderline overkill, but in other ways not so much. I would rather have too much than too little Great product for the cost. Anything worth having is worth working for.

Cons

There is a bit of a learning curve to it, especially when not used to a CRM, and just starting out. This is to be expected, however. Awesome product.

Review Source: GetApp
 

Erik from Willow Narrative

April 2018

April 2018

Agile CRM is a Great First Step into the CRM World

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Review Source: Capterra
 

Andy from DTN
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Looks beautiful, but only if it performed that way...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The organization is there, which is important, but the bugs on the features and widgets are needed to be updated. It can slow you down which will lead to frustration. When all the features do work, it's pretty efficient.

Pros

A great looking platform, it has your contacts organized well, has a lot of features to make calls and record them thoroughly.

Cons

Full of bugs. The CRM has plenty of features to choose from, clearly competing with Hubspot, but can't follow through. They are always glitching or having to be refreshed, for example, the Twilio feature. It is a basic CRM in my opinion but with lots of room for improvement.

Review Source: Capterra
 

Avishay "Jesse" from Appenue
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I had used AgileCRM for about a year now; it's great, connects with Zapier and the likes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, easy to set up, cheap.

Pros

Very intuitive, easy to use and connects with many modern options such as Zapier (especially for Facebook ads leads).

Good customer service, which is prompt and duly, and internal notifications make this software a prime choice for many startups and small businesses, which gives them a very wide client base as an entry-level CRM that could serve even larger organizations as they ramp up.

Cons

Connecting things isn't the easiest, and it takes time until you understand how to turn leads from Facebook and whatnot into leads in the system; which may create redundancy and the need to clean up the system in the long run.

Review Source: Capterra
 

Jack from Optimize Selling Solutions

April 2018

April 2018

Agile CRM has the potential to be a very good program. However, it's email sync is very sketchy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is an inexpensive CRM for basic organization but the email marketing platform does not work if you have a database of several thousand that you are sending to several times per month. It becomes way too costly.

Pros

What I like most about Agile CRM is that it is an inexpensive solution that integrates CRM and Email Marketing platform .

Cons

The email sync is not good. It labors for a long time trying to pull emails through. I also do not like that I have a very limited number of emails that I can send through the Email Marketing Platform and that the emails I have Agile's logo on them.

Review Source: Capterra
 

James from Live Florida Property Group
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible Customer Relations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Agile CRM helped my clean up my data by running it through another company I pay to use.

Pros

If you love scheduling an appointment to have your call returned from India, this is the CRM for you.

Cons

You'll regret your purchase within minutes of purchasing. So many features that the support team doesn't even understand them, not that it matter because they don't work at their core.

Review Source: Capterra
 

Indranil from Free Lancer
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Best CRM for email campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best CRM in the market for email campaigns. Easy to use and fully featured. Also it has some cool features like email tracking, clicks tracking and lead generation.

Cons

The reporting feature in buggy can't rely on it. Importing contacts (to which you would like to add triggers) takes too long.

Review Source: Capterra
 

David from IF Creative, LLC

March 2018

March 2018

The CRM that packs a punch and delivers the lead every time deserves some of the spotlight.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile is a diamond in the rough so to speak. It feels like the tech world is a giant popularity contest and the few formed a club and left some of the better players out. Agile may not be listed alongside the trendy inner circle but good for them they stand in a place of their own and the customer is made better for it. When I found Agile I was enticed by their Free plan- not trial but free plan with a good amount of flexibility for a startup to fully integrate the CRM for zero out of pocket. The product will scale with your growth and they have several paid levels so as you step up your monthly plan will step up with you and not kill your cash flow. I really appreciate the email automation and landing page builder inside the CRM. The landing page function is easy to use and makes quick customized landing pages. The other CRM systems are priced much higher and offer similar functionality to Agile and Agile is a fraction of the cost. Now, as with any CRM the learning curve may be high and indeed this was the case for my use of Agile.

Cons

Agile is not an easy product to just pick up and go. It will require some basic knowledge and a willingness to learn the program. The great news is that Agile offers webinar trainings and onboarding at no extra cost as well as they host a huge assortment of training modules and videos.

Review Source: Capterra
 


March 2018

March 2018

All-in-one tool that spreads too thin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a tool with great potential, but they are trying to do too many things and they aren't doing anything at a highly professional level.

Cons

The unsubscribe link has to be set up manually for every campaign (yeah, crazy!).
And their customer support simply drives you mad on every interaction. Unfortunately, the knowledge base isn't too developed either, so that you could avoid the CS.

They are trying to improve, though.

Review Source: GetApp
 


March 2018

March 2018

Easy to sent email campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Run mail campaigns and reach my business to the core client

Pros

Smart way to handle your email campaigns with features such as scheduling the mail and delivery report tracker etc.

Cons

Confusing interface with low visibility provided to the user many more additional features can be added ,overall a good product not bat

Review Source: Capterra
 


March 2018

March 2018

I use Agile in my work organisation to manage Customer Relationship.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is good, you can find all the classic CRM feature and use very good sharing tool. The organization is always aligned regarding prospects, offers and planned actions thanks to this software. It's very important also the Marketing and Ticketing section, in addition to the classic Sales features.

Cons

The tool sometimes is not very fast and with certain browser is a bit slow and the page doesn't refresh immediatly. Also the user needs a bit of training to use the tool properly.

Review Source: Capterra
 

Jason Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Indespensible Contact Managment for Our Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM has a lot of features that our small business doesn't need just yet, but it's a lifesaver for managing our customer contacts. We can keep track of customer relationships, and keep communications from slipping through the cracks. Our customer service and marketing is far more focused and responsive since we began using Agile CRM -- this has helped our sales tremendously.

Great integration with WordPress, WooCommerce and Stripe among others. Clear and uncluttered interface. Easy to learn. Automation features are very useful and easy to set up. Associating tags with customers helps us prioritize our communications. Email integration works perfectly.

Cons

Nothing comes to mind really. I'd love to see MailChimp integration (without having to use Zapier), but that's no deal breaker.

Review Source: GetApp
 


March 2018

March 2018

UI looks 2004, but functionality looks 2104

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM is super robust. It can do some pretty crazy things. Track link clicks and relate them to current users. It has like a million triggers. They offer the free version for you to check out. Pretty cool.

Cons

The user interface is bland... Nothing cool to see here. I think partially what a lot of people like about CRM's, is there visual (UI) experience. Making it relatively intuitive for employees and new users.

Review Source: Capterra
 

Vishwas from Fenopix Technologies

March 2018

March 2018

Great CRM with loads of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

*More features in lesser price, compared to other CRMs in the market.
*Ease of use.
*Less learning curve.
*Integration with other softwares like zapier, Gmail, QuickBooks, etc.

Cons

*Importing contacts (when you like to add triggers) takes too longer. There is an option called 'Faster import' which imports in seconds but can't add triggers.
*There are some UI issues.
*Still a beginner, have much more to check.

Review Source: Capterra
 

Patrick from Smith College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Good CRM from Small Bushiness

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use templates, easy campaign management. Tracks open rate, site visits and allows you to do targeted followups to clients based in their email interactions. Cost is good and support is 24/7

Cons

Can have bugs that pp up at random times. The support is 24/7 but it is not as quick as it should be. It requires a focused learning curve as there are a lot of bells to get through.

Review Source: Capterra
 


January 2018

January 2018

It wasn't a good fit for my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not much, I ended up switching to another product.

Pros

The software offers a lot of features for the price and useful integrations to help streamline workflow and stay organized.

Cons

I didn't need all of the features offered so the cost wasn't worth it to me. Some features were not intuitive to use requiring time spending reading support documentation.

Review Source: Capterra
 

Steve from Storm Wolf Insurance

December 2017

December 2017

Great CRM, especially for forming sales funnels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Agile CRM has been invaluable for contact upkeep for both my web design and my insurance businesses. Just a little more polish, and I believe it could even compete with some of the more niche CRMs in their own niche.

Pros

It's super easy to track what actions you've taken with any given prospect/lead you enter, and it has built in additions for virtually everything (MailChimp, a web form, a calendar, the whole nine yards).

Cons

Some of the additions require a little more know-how than the average user likely has - I'm a developer by trade, so it's second nature to me, but odds are John Q. Public would have a hard time working with an API.

Review Source: Capterra
 

Charles from Audio Ape Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Top CRM and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined workflow. One software that does it all.

Pros

This is the CRM that does it all. Low price great support from tech team. Also works with so many popular third parties.

Cons

Learning curve can be tough but Compared to the other CRMs this one is pretty clean and streamlined.

Review Source: Capterra
 

Jacob from PromptCloud
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

A feature rich CRM with an affordable pricing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

AgileCRM has all the features you would find in the top of the line customer relationship management tools including support for third party apps integration, API, campaign manager and a ready-made templates for emails.

Cons

The support is very bad and have had a lot of terrible experiences when things didn't go well. Another issue is the workflow, which isn't very intuitive and smooth.

Review Source: GetApp