Agile CRM Software


 

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, a landing-page builder and knowledge base functionalities.

The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.

Users can track website visitors to analyze customer behaviour, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options. Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter.

Pricing is per user per month. Phone and email support is available.

 

Agile CRM - Correspondence history
 
  • Agile CRM - Correspondence history
    Correspondence history
  • Agile CRM - Drag and drop interface
    Drag and drop interface
  • Agile CRM - Create template
    Create template
  • Agile CRM - Theme and layout
    Theme and layout
  • Agile CRM - Opportunities
    Opportunities
  • Agile CRM - Telephony preferences
    Telephony preferences
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

244 Reviews of Agile CRM

 

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Software Advice Reviews (16)
More Reviews (228)

Showing 1-16 of 16

Adam from Tradelink New Business Ltd
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Outstanding software CRM platform that has the bells and whistles.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this Agile CRM and highly recommend this to your business.

Pros

This software is easy to learn and allows a business to use it for sales and marketing as well as customer service. You will find it complicated to start with but after a week you will love using it. I found that is helped me do many different campaigns and sales strategies to gain new business and reach out. I spent 6 months researching CRM software platforms and I have narrowed it down to Agile CRM. They also have excellent customer service if you need them and their pricing structure is really goo especially if you are a small business.

Cons

I have found very little to complain about as this software has it all and even offers real time email tracking. I guess they could make the layout customisable if anything.

Review Source
 
 

Kendrick from SparkRaise
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very easy to use and great basic functionalities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has all the basic features for a good CRM plus advanced features. Really useful especially for startups. I like how I can make landing pages and some email automation using the free version software. It also allows you to add social media.

Cons

The automation is limited for the free version. Although the landing page and form builder is really useful, I felt it was quite limiting in the design aspect.

Review Source
 
 

James from MSP Remote
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great Cloud CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Can handle all of your companies information from sales to support ine one software. The mobile app is also a nice feature.

Cons

I would like to see them have more options for service companies instead of being generic as other crm's.

Review Source
 
 

Juan Felipe from Casa Garcia
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a software for small businesses in its free version, but it is an excellent application that allows you to manage your sales in a great way

Pros

Agile CRM is a great sales software, it includes many things like marketing and services in one place, it also has sales tracking, automation, contact management, web analysis and many other things, and besides that, an excellent interface and very clean

Cons

The free version is very limited and you will have to pay for better reports and features, like everything

Review Source
 
 

Eitan from Westminster Economic Development Initiative
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Not Bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Agile CRM is easy to set up and work with. It doesn't have many advanced features but what it does have it does exceedingly well.

Cons

If you need to develop precise custom or expansive networks, you will eventually have to upgrade anyway.

Review Source
 
 

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

CRM for Project Managers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Agile CRM offers unique solutions for majority of company Operations. There are a lot of module to be incorporated on the CRM and they are very flexible to customized according to the data or reports you want to see. Agile CRM is very strong on Project and Service Management.

Cons

As a new user, you need to fully focus on learning how to navigate and get along with the software. Take note of every aspect and process of the software during the training with your vendor partner.

Review Source
 
 

Derek from AZZLY
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Average CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The price point is in line with most CRM budgets. With that low price point you get a lot of features and functionalities.

Cons

I was most disappointed with their customer support and marketing team. The support was of low quality. I did like how simple the user dashboard is, however, there are way too many ways to do things in the system and it can cause dysfunction amongst a sales team.

Review Source
 
 

Cathal from SO Limited
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Buggy, data lost, unstable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

avoid unless the go through a customer service revolution.

Pros

Nice idea of integrating sales and marketing automation. But in reality you just cant trust the platform. Good ideas on paper.

Cons

In practice, it doesnt work. data has been lost. customer service have been unresponsive and our company missed our on Cyber Monday because of it.

Review Source
 
 

paul from paul trompeter llc
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Agle CRM - if you actually do Agile, this works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

go for it!

Pros

Works VERY well in true Agile ecosystems. easy to use. navigation is absolutely easy and fine. Good value for money.

Cons

if you do SCRUMbut, it will not w well at all color choices like white on grey need improvement. Different price options for lease would be nice.

Review Source
 
 

Juan Felipe from Consumer Goods
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

I love to work with Agile CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Agile CRM I found very attractive, is software that runs in the cloud and covers most of what people are looking for in a software, it is very intuitive and its prices are adjusted to our possibilities

Review Source
 
 

Andrew from VillaBet
Specialty: Advertising

November 2015

November 2015

It Does it's job, but it could be better.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

AgileCRM is versatile and serves its purpose for marketing automation. I am pleased with the ease of creating automation campaigns, contact uploads and AgileCRMs custom fields are fantastic. AgileCRM allows me to to drilldown and define and segment many different kinds of leads in very specific groups. I can say AgileCRM has helped us bring a more personal approach to our big database of leads.

Likes Least

If I have any complaints, it's that AgileCRM is a little buggy. One big bug that stands out is the WYSIWYG email editor. It's a bit of a disaster. I simply create emails in another WYSIWYG editor and paste it into AgileCRM. And one other thing that's annoying - their pricing model is a bit misleading. The prices on their pricing page don't tell you that those prices are based on a 24 month period. The month-to-month is 2 times more expensive. And almost all of the 3rd party integrations (Twilio, Plivo, Mandrill, Twitter, etc) are blocked unless you pay for the most expensive plan.

Recommendations

So in summary, AgileCRM isn't for everyone. It definitely has helped us out. But if something better comes along with clearer pricing and less bugs, we'll probably change platforms. But for now, it's fine.

 
 

Jez from Webstars Ltd
Specialty: Software / IT

October 2015

October 2015

Fantastic CRM, easy to use but powerful features

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We have used a number of CRM's over the past two years looking for a system that can help automate our marketing efforts and also be an easy central repository for addresses and contact details.

We used to use Highrise which was too basic, and more of a contacts manager and then trialled Pipedrive and Onepage CRM. Although these products provided some of the user features we required they all had issues which necessitated finding another CRM.

The vendor is responsive to support queries, and always replies very quickly.

Likes Least

My least favourite part of this product is the new user interface they launched, it's partly persona preference but I preferred the old UI. The vendor provided a link that lets me use the old UI but I am not sure how long this will be supported.

It would also be useful to have the option of very basic accounts that literally provide address book access. We ended up using their API to push data to google shared contacts for users who don't need the full CRM feature set.

Recommendations

We would suggest that pleasure and ease of use is critical, if the system is not enjoyable to use it won't be used or as effective. We would also suggest that the system can manage your sales pipeline in a way that makes sense for you and your sales process.

From a CRM perspective it is critical to decide what you need to achieve from a CRM, is it an address book and clients notes system, an inbound lead and marketing solution or more. We would suggest that you also check the price is affordable as you scale, some solutions are very cost effective with a small number of users but as you increase the users the fees increase substantially.

 
 

Patrick from Triangle Workforce
Specialty: Software / IT

October 2015

October 2015

Good CRM with Great email marketing capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The email marketing system is impressive and provides far more than most CRM's that include that capability. Where I felt it came up a bit short was the overall GUI design and some difficulties learning how to use it properly.
If you are looking to simply do email campaigns then Mailchimp, etc may be OK for you but if you want that functionality built around a true CRM then you should consider Agile.

Likes Least

The GUI interface and the set up of the emailing system could be more intuitive

Recommendations

Agile functions well as a stand alone CRM but it is most impressive if you are doing email marketing campaigns.
If that is important to you make sure you understand what it is capable of and ALSO that the workflow is something you are comfortable with.

 
 

R. Paul from Espresso Logic, Inc.
Specialty: Software / IT

October 2015

October 2015

Agile CRM; an easy to use CRM & Mktg/Sales Automation Software for SMB

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

many of the point features in various products are available here and well integrated in an easy to use interface

Likes Least

When we started using the product it was in beta and so it took some time to get the product stable and in the current form

Recommendations

For SMBs that don't have a large budget or don't want to invest in training, this is the best CRM along with marketing and sales automation built in

 
 

Jakub from Pribe
Specialty: Software / IT

October 2015

October 2015

Great all-in-one solution for startups

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

What I really love about AgileCRM is its nice and clean interface. I was always easy to use. The second point is the number of 3rd party services which we use and which are integrated with AgileCRM. This approach made our job much faster so we can focus on other stuff.

Likes Least

I cannot say what I like least about it. I haven't seen any cons of it.

Recommendations

If you are running a small - medium company, or you are starting a startup then AgileCRM should be the weapon of choice. The whole process from finding leads to supporting customers is really simple and powerful.

 
 

Pierre from AdoctA
Specialty: Software / IT

October 2015

October 2015

It grows with you

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The platform is easely adaptable and it scales easely with your business. The most use feature is for us the marketing campaigns

Likes Least

Sales Reporting functions could be a little bit improved.

Recommendations

Take a look at hidden cost especially on marketing automation

 
 
 
Showing 1-20 of 228

Jimmi from Crystal Technologies Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Awesome client journey management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows for client interaction to businesses to be very professional due to its automation features, easy third party software integrations, rich marketing options and overall great user interface. Lots of good support in the various departments crucial to a business' growth such as sales, marketing and technical support.

Cons

I mainly have an issue with their updates as some of them happen without any user notification and changes the User interface customization causing confusion and need to redo all the previous customization again

Review Source: Capterra
 

Neha from Deloitte India (Offices of the US)
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Efficient, cost effective solution for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM is a complete sales, marketing and service platform. It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.. It allows looking at activity down to the individual user activities and helps to identify loopholes in the campaign and amend. I also like how it integrates flawlessly to Gmail. You can quickly add any contact information from gmail to AgileCRM.

Cons

Agile CRM has lots of limitations when it comes to email handling & social media integration. If you are emailing to multiple contacts at one go, you can’t add an attachment. It an email requires to add lots of images, creating email templates becomes very clunky. Emails don't get saved to draft automatically; you need to start from scratch if you lost it. Also there's limitation to selecting 25 contacts when writing an email. It loses emails if they are deleted from email client, CRM software should be able to preserve past emails whether they were deleted from Gmail or not.
Also there is no social integration with Facebook and other social media

Review Source: GetApp
 

Mario from GPMobile

June 2018

June 2018

An awesome all-in-one tool that will facilitate your daily operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a great tool that contains pretty much all business essentials

Pros

- This product pretty much contains everything that a business needs.
- Tons of tools and features.

Cons

- With so many tools, it can be a bit hard to learn and get around the software but there are a ton of tutorials + customer service that can help you get around.

Review Source: Capterra
 


June 2018

June 2018

Great CRM with abundant features and good set of integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Used it majorly for Sales Activities. Great Automation options to follow-up with prospects, user friendly UI. Managing Contacts and Deals is quite easy. Emails reports, along with other reports, is wonderful. The Free version is definitely useful for someone who is just starting-up with enough features to get going. Form Creation is easy as well which can be effortlessly integrated with your website.

Cons

Their support team is slow in understanding issues. There is a clear disconnect between the Deals and the Contacts. Updating a Deal doesn't affect the related contact unless there is an automation in place for the same. The emails sent from AgileCRM, at times, seem to be flagged as spam.

Review Source: GetApp
 


June 2018

June 2018

Decent CRM software for small-medium enterprises

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Made automation and third party integrations easy.

Pros

It's easy to use and integrates with many other platforms. It has decent number of features apart from standard CRM features like web rules, hello bar, exit intent popups etc.

Cons

Customer support isn't that great. Their tracking of website visitors, email click rates has issues. The tracking code for this CRM increases the load time of website hence it affects your organic rankings.

Review Source: Capterra

  Response: Agile CRM, Agile CRM Inc.

Date: June 2018

June 2018

 

Hi,

Thanks for your feedback. We would like to address your concern personally. There will be a senior customer success manager assigned to help you. Please share your account details so that our team can reach out to you.

 


June 2018

June 2018

Great piece of software, does many different things.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great piece of software to get started in any of the aspects of the sales process, but there are individual products out there that perform each portion better and at a lower rate

Pros

I like the fact that every part o the sales stack is built into one piece of software. Does make things easier to have everything under one roof.

Cons

The fact that it does too much. It's a double edged sword. I think that there are definitely upgrades needed, its a great all-in-one piece of software, but it doesn't match up to the competitors in terms of featured when broken down into the different verticals: marketing automation, crm, support.

Review Source: Capterra
 

Carlos from Sun Holdings, Inc.

June 2018

June 2018

In love with this powerful tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was able to automate my email campaigns, and act upon generated leads much faster.

Pros

Open API meaning you can integrate third party software with Agile.
Excellent customer service.
Easy drag and drop campaign customization.

Cons

Maybe add a variety of theme customization.
Price can be a bit high.
Constant bugs appear over time.
Not the best User Interface/ User Experience.

Review Source: Capterra
 

Ahmed from ANAcademy

June 2018

June 2018

Good for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile is a very feature dense, conveniently priced CRM software. It's very good for starter businesses on budget that want a hosted service for their data

Cons

Some bugs that are not resolved over long period of time. Mobile app is terrible! It haven't been updated for quite a while, and it's close to useless. Customer support isn't as responsive as it used to be earlier

Review Source: Capterra

  Response: Agile CRM, Agile CRM Inc.

Date: June 2018

June 2018

 

Our goal is to bring every step of the customer journey into a single platform. You have rightly stated that our CRM is feature-rich and affordable at the same time. We appreciate your feedback and would like to address your queries in person. Please write to us at support@agilecrm.com

 


May 2018

May 2018

A fantastic CRM - as long as you don't mind clunky software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM does everything I need and more. The selling points are the price tag and the fact that I can send newsletters out without unsubscribing links!

Cons

The interface is terrible. It's like they copied Infusionsoft - and took out most of the good stuff. Creating automations (the primary thing I use it for) is slow, tedious, and generally terrible. That said, once you get past this, it works great!

Review Source: Capterra
 


May 2018

May 2018

It's nimble and definitely Agile. Big bang for buck. Support is Awful. You'll need a developer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Scalability. Period.

Pros

It can do a whole lot for the cost. Definitely tries to mimic Salesforce, though it's less sexy around the edges. I like that the solution can abolutely scale as much or as little and as quickly as you want.

Cons

You'll need a developer to maximize it. It's not the prettiest UI/UX. I have paid for the premium tier and support is still lacking. Integrations aren't as clean as I'd prefer for them to be.

Review Source: Capterra
 

Amy from JP and Associates Arlington

May 2018

May 2018

Terrible Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Absolutely NONE

Pros

I really do not have anything positive to include about this program, apart from having an option to cancel.

Cons

Definitely not for everyone, especially if you are a busy person without extra time to set up the program. It takes a LOT of time!. They would not refund my money after I canceled my account several months prior - Not honorable at all.

Review Source: Capterra
 

Manoj from Computer Software

May 2018

May 2018

Abundance in Features but lacks the fine-tuning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM is the only CRM available in the market which has the best drip email campaign feature. It also has email tracking feature which helps in the lead generation results in the increase in sales.

Cons

Although many features are available but there is a lot of learning curve to each of it. The reporting features seems to be buggy. Reporting should be improved further like dates get reset on each switching between campaign. From a developer point of view, error message lacks the clarity on the issue.

Review Source: Capterra
 


April 2018

April 2018

Great CRM for SME's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product for SME's and startups

Pros

Agile CRM is packed with many useful features such as:
- Campaign design
- Support ticketing
- Tagging and scoring

Cons

There are many missing features such as:
- Direct ERP integration
- Capturing servey

Also, mobile app is pretty unmaintained and full of bugs and missing features

Review Source: Capterra
 

Daniel from Photography
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Lots of features, but a bit of a learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Agile CRM has a lot of features and offers a lot, and I do mean a lot for a small business owner. It's almost borderline overkill, but in other ways not so much. I would rather have too much than too little Great product for the cost. Anything worth having is worth working for.

Cons

There is a bit of a learning curve to it, especially when not used to a CRM, and just starting out. This is to be expected, however. Awesome product.

Review Source: GetApp
 

Erik from Willow Narrative

April 2018

April 2018

Agile CRM is a Great First Step into the CRM World

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Review Source: Capterra
 

Andy from DTN
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Looks beautiful, but only if it performed that way...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The organization is there, which is important, but the bugs on the features and widgets are needed to be updated. It can slow you down which will lead to frustration. When all the features do work, it's pretty efficient.

Pros

A great looking platform, it has your contacts organized well, has a lot of features to make calls and record them thoroughly.

Cons

Full of bugs. The CRM has plenty of features to choose from, clearly competing with Hubspot, but can't follow through. They are always glitching or having to be refreshed, for example, the Twilio feature. It is a basic CRM in my opinion but with lots of room for improvement.

Review Source: Capterra

  Response: Agile CRM, Agile CRM Inc.

Date: June 2018

June 2018

 

Thanks for your feedback. Our product features are driven by the inputs given by our customers. If you could please write to our support team support@agilecrm.com, we will address the queries in detail.

 

Avishay "Jesse" from Appenue
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I had used AgileCRM for about a year now; it's great, connects with Zapier and the likes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, easy to set up, cheap.

Pros

Very intuitive, easy to use and connects with many modern options such as Zapier (especially for Facebook ads leads).

Good customer service, which is prompt and duly, and internal notifications make this software a prime choice for many startups and small businesses, which gives them a very wide client base as an entry-level CRM that could serve even larger organizations as they ramp up.

Cons

Connecting things isn't the easiest, and it takes time until you understand how to turn leads from Facebook and whatnot into leads in the system; which may create redundancy and the need to clean up the system in the long run.

Review Source: Capterra
 

Jack from Optimize Selling Solutions

April 2018

April 2018

Agile CRM has the potential to be a very good program. However, it's email sync is very sketchy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is an inexpensive CRM for basic organization but the email marketing platform does not work if you have a database of several thousand that you are sending to several times per month. It becomes way too costly.

Pros

What I like most about Agile CRM is that it is an inexpensive solution that integrates CRM and Email Marketing platform .

Cons

The email sync is not good. It labors for a long time trying to pull emails through. I also do not like that I have a very limited number of emails that I can send through the Email Marketing Platform and that the emails I have Agile's logo on them.

Review Source: Capterra
 

James from Live Florida Property Group
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible Customer Relations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Agile CRM helped my clean up my data by running it through another company I pay to use.

Pros

If you love scheduling an appointment to have your call returned from India, this is the CRM for you.

Cons

You'll regret your purchase within minutes of purchasing. So many features that the support team doesn't even understand them, not that it matter because they don't work at their core.

Review Source: Capterra
 

Indranil from Free Lancer
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Best CRM for email campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best CRM in the market for email campaigns. Easy to use and fully featured. Also it has some cool features like email tracking, clicks tracking and lead generation.

Cons

The reporting feature in buggy can't rely on it. Importing contacts (to which you would like to add triggers) takes too long.

Review Source: Capterra