---
title: "AutoRaptor CRM Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of AutoRaptor CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AutoRaptor CRM is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/autoraptor-crm-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[CRM Software](https://www.softwareadvice.com/crm/)

/

[AutoRaptor CRM](https://www.softwareadvice.com/crm/autoraptor-crm-profile/)

/

AutoRaptor CRM Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/autoraptor-crm-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/crm/autoraptor-crm-profile/alternatives/)

# AutoRaptor CRM User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 275

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.7/5
- Value for money: 4.5/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 197 reviews (72%)
- 4 stars: 51 reviews (19%)
- 3 stars: 22 reviews (8%)
- 2 stars: 2 reviews (1%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- I will say I did like AI integration with Vin, and would like to see AutoRaptor implement the same thing with AI tolls and tools for messaging new leads to identify buyers and window shoppers, ideally.
- Autoraptor provides a great platform to manage all your automotive leads with synced inventory and an organized schedule.
- It's convenient cause you can text call and email to multiple customers at one time and keep everything in track

### Most mentioned cons

- sometimes leads will go into unassigned and does not show it as a new lead, I now know to check this area, it did lead to a few missed opportunities
- Also, their email marketing function is not provided in a good format, lacking analytical data.
- There's no way to send out price change emails automatically or restart a follow up process. If the customer is in the system from 2 years ago and then submits another information request, the user has to manually fill in the follow up tasks.

## AutoRaptor CRM customer reviews

Showing reviews 1-25 of 275 (page 1).

### RV Nation Review on Autoraptor

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It works for now and would like it to be faster to help with time managament and get more sales faster and easier

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and easy to navigate throught the system. Always seemes to be up to date on everything new and making contact with the customers very easy and fast.

#### Cons

Lag time and updates that slow it down. When the sytem is down. We just has a problem with texting with AT&T.

---

### CRM‘s in Nova Scotia are not necessary

- Overall rating: 5/5
- Reviewer: Bruce M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

I’ve sold cars for 36 years. I have my own system. some of these systems are super invasive in bordering harassment to the customer. It’s designed for rookie sales people that don’t do their job. I’ve had a system since 2001 it has 15,000 customers it. You build stories and dates timelines with every customer and in time you sell a very high ratio. Serial numbers, trade-ins, neighbours, everything and you have to be gentle or they’ll cut you off.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Simple straightforward, it’s on my laptop it’s on my phone. it’s easier to get rid of customers if they don’t respond.🤠

#### Cons

The Shame board up in the right hand corner is something out of the 60s, closing ratio should be measured over five years.

#### Reasons for switching to AutoRaptor CRM

Move to this new dealership. Because of the other system.

---

### Organization

- Overall rating: 5/5
- Reviewer: Greg C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like most how I can keep all my detailed notes extremely organized. I can categorize whether the call was an incoming call or out going call or if i left a message.

#### Cons

It is hard to track whether a customer is hot cold warm or lost because if anyone else is looking at my auto raptor we may have a different definition of a "warm" customer.

---

### GOOD REVIEW

- Overall rating: 5/5
- Reviewer: MARK W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

BEEN GREAT , GREAT TOOL TO KEEP IN TOUCH WITH CUSTOMERS

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

THE EASY USAGE OF IT AND THE DAILY INTERACTION WITH CUSTOMERS

#### Cons

NOTHING I LIKE EVERYTHING ABOUT IT ESPECIALLY THE EASY USAGE

#### Reasons for switching to AutoRaptor CRM

AUTO RAPTOR HAS BEEN MUCH MORE EFFECIENT GLAD WE MADE THE SWITCH

#### Vendor response

Thank you, Mark! Glad AutoRaptor is making you more efficient!

Replied July 2020

---

### Autoraptor

- Overall rating: 5/5
- Reviewer: Kyle T.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

very good overall. they keep it simple. nothing too fancy but they do give you access to the finer details if you are interested in that as well

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very user friendly. clean setup. been using them for 7 years and compared to other CRM systems this is the most user friendly

#### Cons

a lot of minor updates that don't change a lot. the little updates they do slightly change colors or slightly change configuration of layout which doesn't seem needed

---

### AUTORAPTOR IN THE RV BUSINESS

- Overall rating: 5/5
- Reviewer: BRANDON C.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Very smooth, never used this CRM until I got into RV industry. I was using VinSolutions from COX Auto in the car business. They decluttered the UI on here, much easier access and readability than Vin. Day to day use is much smother and less time consuming. I will say I did like AI integration with Vin, and would like to see AutoRaptor implement the same thing with AI tolls and tools for messaging new leads to identify buyers and window shoppers, ideally. I use this CRM daily and 7 days a week. No major issues on different OS such as my MacBook Pro at home or windows and HP at my office, or even quick logins on the phone while I'm moving around.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

LOVE THE SCHUDLING AND TEMPLATES FEATURES! Very easy to add custom messaging and replies with dropdown menus.

#### Cons

Not much AI implanted yet! I will say I did like AI integration with Vin, and would like to see AutoRaptor implement the same thing with AI tolls and tools for messaging new leads to identify buyers and window shoppers, ideally. As well as potential post sale messaging.

---

### User friendly

- Overall rating: 5/5
- Reviewer: Darcy K.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

We have been using Auto Raptor for a couple years now and have found this CRM tool to be easy and affective in lead managment

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having the ability to call/ text/ email straight from the app that can be on any device is great for someone who is not always at their desk

#### Cons

sometimes leads will go into unassigned and does not show it as a new lead, I now know to check this area, it did lead to a few missed opportunities

---

### AR is awesome.

- Overall rating: 5/5
- Reviewer: Paul F.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I use it every day, I do like how easy it is to use. The mobile application is also very easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use, it's so easy to use, easy to navigate and so very easy to find new leads and old leads alike.

#### Cons

I do not have any cons to speak of. This CRM is one of the easiest to use. I have used many over the years.

---

### Excellent CRM

- Overall rating: 5/5
- Reviewer: Carlos M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy, fast, perfect, user friendly, really helps follow up to the leads, before auto raptor we use to loose a lot of leads

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, love the AI option, and that you can send email and text on the website, my team and I love it

#### Cons

To be honest there is not much to not like, if you really put your team to work it will make so easy

---

### Camerons Auto raptor review

- Overall rating: 5/5
- Reviewer: Cameron b.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It has changed the industry and made it a lot easier to speak to customers at one time and tracks all your work

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's convenient cause you can text call and email to multiple customers at one time and keep everything in track

#### Cons

It goes down a lot it happens on a daily basis to us at our dealership and is always running slow...

---

### Functional and user friendly

- Overall rating: 5/5
- Reviewer: Dave P.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been using Auto Raptor for many years now and in the interim have changed offices within my company that required me to use many other CRM software. So far I like Auto Raptor better than all the others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As we all know, Software functionality is more based on how well the end user and the designer think alike. If the thought process of the designer and the end user are similar, functionality for the end user is smooth and flawless. If not, they will eventually try to find something they get along with better. I concur with the designer's ideas of what is user friendly and useful information. The best part is the support I get when I need help. The support team is the most amazing team I have ever worked with. Fast, very accurate and very friendly. I've never experienced anything better.

#### Cons

Like all software, it is always a work in progress. If it were not for the support team and their amazing attention to my speedy needs, I would complain about occasional changes to the usability of the software, however because of the support team, I can't think of anything I would like to complaine about.

#### Reasons for choosing AutoRaptor CRM

Initially, management support. Reports for the management team are exceptional. Later I discovered that the sales team loves the functionality and will actually use it.

---

### Remains to be the best CRM for the money

- Overall rating: 5/5
- Reviewer: Daniel A.
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

AutoRaptor has enabled us to increase our accountability on our sales force by giving us the ability to easily track activity. If managed properly, it also has eliminated the "skateing syndrom" on our sales floor so there is no more of the "hey, that was my customer" BS. The texting feature is also a big one. Very seamless and easy to follow the communications between sale person and customer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

it is intuitive. A first time user does not have much trouble navigating the site and understanding the ins and outs of the CRM which is a big deal. Definitely their customer support is top notch! They really strive to understand the issue and work hard to resolve it. Speed is the third thing. When we signed up years ago it was lightening fast from page to page which no other CRM we tested could do at the time. Today it still remains fast (although not as fast as it used to be). Possibly the additional features or the size of our database has hurt the search speeds a bit but it is still hands down the fastest we've experienced.

#### Cons

Very little. I'm not sure the thing I like the least can be resolved but if I had a wish it would be for the system merge contacts better. I understand why it is a complex issue to fix so this is not a complaint; just a wish.

---

### Easy to use but has some flaws and could use improvement

- Overall rating: 4/5
- Reviewer: robin h.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The Auto Raptor definitely helps in keeping leads organized and ensuring that the proper follow up is being done to maximize opportunity for a sale. I like that we can listen to phone calls and track email correspondence and it seems to help the sales people stay organized and work efficiently.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

I like that the Auto Raptor is easy to navigate through and that follow up emails, notes, document uploads, etc. are all in the same place on the up sheet so you do not have to waste time and effort going back and forth from one page to another.

#### Cons

When multiple leads come in, or when a license is scanned in to the system, a lot of times it will not link the up sheets causing duplicate leads. As a manager, I have to merge a lot of leads and notice that most of the time, they will have the same phone number or the spelling of the name is exactly the same and I am not sure why the system does not recognize that and ask the sales person if they want to update a current lead or create a new one. I also think it would be beneficial to have the option of entering sales staff's schedule into the system so that they do not have to do it manually every day and so the leads automatically distribute to those who are scheduled on a certain day.

---

### auto raptor

- Overall rating: 5/5
- Reviewer: Dani M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

everything is easy to learn not complicated

#### Cons

while modifying appointments it can be more options

#### Vendor response

Hi Dani. We appreciate your feedback! I'm glad you've had an easy experience learning our tool! Please let us know if you ever need anything :) Thank you!

Replied September 2021

---

### AutoRaptor Reviews

- Overall rating: 5/5
- Reviewer: Alex G.
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

See first answer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I enjoy the ease of operating most. I can use what is set up by the administrator or clear it and manage my own tasks. See where I am at with Reports when i am looking where I stand. Managing the customer is the best of all. I think the program has been well thought out. I could see where I would enjoy a few more features in search fields for lost customers but maybe just user error. Overall very satisfied!

#### Cons

searching for lost customers. I would like to be able to plug in a word like "BUCKET" and pull all customers that were looking for a "Bucket Truck" in my "Lost" customer file.

#### Vendor response

Hi Alex, thank you! Happy to hear you are benefiting from using AutoRaptor! There is actually a way to search your Lost customers or any customers by their vehicles of interest. We would be happy to help you with that. Someone from the Support team will be in touch with you soon.

Replied August 2018

---

### Takes the stress out of my day

- Overall rating: 5/5
- Reviewer: Jon H.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As mentioned above, AutoRaptor has solved our issue of forgetting about customers if we didn't have the right vehicle at the time they visited the lot. Or if they weren't happy with our best price and we then lowered the price, it allows us to revisit those deals and still make the delivery instead of wasting the opportunity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like how easy it is to develop 2 way communication with customers. Everything is in one place and easy to navigate. Keeping track of lost customers is easier than ever as well. I go through our lost customers daily with price reductions and new inventory alerts and have seen multiple lost up sheets turn into delivered vehicles. This CRM is well worth the money and can really ramp up your customer interactions/sales. It's important to remember though, your reps have to USE the tools this provides in order to be useful.

#### Cons

My only complaint at this time, and it's not their fault, is that AutoRaptor currently doesn't import leads from Facebook Ads. I believe this can be sorted out by going through Facebook's Ad Manager and having them reach out to AutoRaptor for CRM Integration. But that's the ONLY issue I've run into thus far.

---

### Good software, but it could be better

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

easy to use, the lay out of the software

#### Cons

I cant see what the exact time when the sales team signed in.

---

### Excellent Customer Support. Takes Suggestions Into Account When Providing New Updates

- Overall rating: 5/5
- Reviewer: Kelly H.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have had a lot of success with AutoRaptor. Once we sat with the staff for training we realized we weren't using everything it has to offer. After training, we were able to strengthen our customer service and internal communications with this program.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AutoRaptor integrates very well with our other dealership software. The staff are very responsive, and they will work with you to learn the full functionality of the program. Good reports available.

#### Cons

There are likely more versatile CRM options for larger dealership groups, but we are small and even though I would like a little more customization in searching, in giving a "lost" reason, and task notifications I think it is a perfect product of the cost.

---

### Easy to use, functional CRM

- Overall rating: 5/5
- Reviewer: Elisabeth D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Autoraptor is very easy to use. I use both the desktop and the mobile app for work on a daily basis. I like the fact that calls and texts can be done right through the app and the user interface is very user-friendly. The automated task reminders are great to help keep you organized.

#### Cons

The mobile app is great, however, when I receive a text and click "view message" on the notification from my lock screen I wish it would take me directly to the customer's up sheet when the app opens. The app will just open up to the dashboard instead and then you have to physically look up the customer's up sheet to be able to reply. Not the end of the world but it does create extra steps as compared to other messaging apps I've used.

---

### Great

- Overall rating: 5/5
- Reviewer: byron c.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its great and easy to use. I love how it keeps me up to date with leads

#### Cons

I dislike the automated messages. I feel at times its not me talking to the customers.

#### Vendor response

Hi Byron. Thank you for your feedback! We really appreciate it! As far as the automated messages go, I wanted you to know that they are customizable if you would like to edit the messages to make them feel more persona. Let us know if you would like some help or to chat about this more! Thanks again.

Replied September 2021

---

### easiest yo use

- Overall rating: 5/5
- Reviewer: Evan H.
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The CRM was easy to learn easy to teach to the sales team and easy to make sure they’re doing the follow-up we’re asking them to do it’s fully customizable, so you can set the follow up whatever suits your dealership best

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

First of all the value (price for what you get), is out of this world. second, it by far the easiest crm i have used. It is not as robust as some. That said crm’s that can do the most can be dificult to learn and even harder to teach the sales team to use. Not to mention getting them to use all those features.

#### Cons

doesn't do some of the things the more expensive CRM can do

---

### Great CRM and Great Support

- Overall rating: 4/5
- Reviewer: Amy P.
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We originally used AutoRaptor, then switched to a different CRM, and came back to AutoRaptor because of the phenomenal support, and ease of use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The support team is extremely knowledgeable and responsive. The software is easy to use, and usually works flawlessly. The texting and dialing out features are fantastic.

#### Cons

Reporting doesn't make sense sometimes, and there a lot of features that other CRMs have that this does not. It would be nice if there could be different action plans for different types of leads as one action plan does not apply to all people/leads.

---

### Good CRM for small business

- Overall rating: 4/5
- Reviewer: rafael g.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

pretty good

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The program is easy to use and can produce good results when you learn how to use it

#### Cons

i like everything on the program it just needs an app on the phone

---

### The best!!!!

- Overall rating: 5/5
- Reviewer: Al H.
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

AutoRaptor is very easy to use. If you have a problem easy to get in contact with a rep to help solve problem. Also, I like notices that your give my staff about updates and new features that have been added to software. I wouldn't choose nothing else, but autoraptor. Great with getting to contact with customers about product that we sell.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy to use very helpful customer service reps. Everything is very easy to use and your staff is very helpful and software update notices are very prompt.

#### Cons

The software is awesome no cons to this software

---

### Highly enjoy using this program!

- Overall rating: 5/5
- Reviewer: Natasha M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ease of use, reminders you can set to your specific needs for each client

#### Cons

nothing much really. I have worked with similar software programs and do enjoy this one much more.

## More reviews

[Next reviews](https://www.softwareadvice.com/crm/autoraptor-crm-profile/reviews/?page=2)

---

AutoRaptor CRM Reviews, Pros and Cons - 2026 Software Advice