It was great. I was able to get more sales using this software instead of just saving a bunch of numbers in my cell phone!

I like that it's very easy to keep track of all your customers and be able to enter their contact information and follow up with them

You cant transfer from another lot. It makes it where you have to set up new up sheets if you switch to a different car lot

I've been using Auto Raptor for many years now and in the interim have changed offices within my company that required me to use many other CRM software. So far I like Auto Raptor better than all the others.

As we all know, Software functionality is more based on how well the end user and the designer think alike. If the thought process of the designer and the end user are similar, functionality for the end user is smooth and flawless. If not, they will eventually try to find something they get along with better. I concur with the designer's ideas of what is user friendly and useful information. The best part is the support I get when I need help. The support team is the most amazing team I have ever worked with. Fast, very accurate and very friendly. I've never experienced anything better.

Like all software, it is always a work in progress. If it were not for the support team and their amazing attention to my speedy needs, I would complain about occasional changes to the usability of the software, however because of the support team, I can't think of anything I would like to complaine about.

It's good! It's good enough to handle and keep your customer base organized. In my personal opinion, they layout and some features could use some updates.

Easy enough to use if you have previous experience with CRM softwares.

Very similar to other CRM softwares used in the past, lacking a few features on the mobile app. Would suggest looking at VIN Solutions Mobile App, the ability to add a customer profile with the scan of a drivers license is phenomenal for those of us in the Automotive Industry. Mobile app needs the most work I would say, web browser personally, I would like to see notes separated to the side under the contact info rather than them getting lost in the activity log. Again, used to Vin Solutions and Compass. Both are a superior CRMs.

AutoRaptor has enabled us to increase our accountability on our sales force by giving us the ability to easily track activity. If managed properly, it also has eliminated the "skateing syndrom" on our sales floor so there is no more of the "hey, that was my customer" BS. The texting feature is also a big one. Very seamless and easy to follow the communications between sale person and customer.

it is intuitive. A first time user does not have much trouble navigating the site and understanding the ins and outs of the CRM which is a big deal. Definitely their customer support is top notch! They really strive to understand the issue and work hard to resolve it. Speed is the third thing. When we signed up years ago it was lightening fast from page to page which no other CRM we tested could do at the time. Today it still remains fast (although not as fast as it used to be). Possibly the additional features or the size of our database has hurt the search speeds a bit but it is still hands down the fastest we've experienced.

Very little. I'm not sure the thing I like the least can be resolved but if I had a wish it would be for the system merge contacts better. I understand why it is a complex issue to fix so this is not a complaint; just a wish.

It definitely makes it easy for me because it reminds me of customer birthdays, appointments, etc. I definitely recommend AutoRaptor.

I like everything because allow you to be in touch with all your customer very easy an in one whole website either by email or text.

There isn't anything that i don't like about AutoRaptor. I liked it all.