# icon

> Reviews of Bigin by Zoho CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bigin by Zoho CRM is a good fit for you!

Source: https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Small Business CRM Software](https://www.softwareadvice.com/category/489-small-business-crm/)

/

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

/

Bigin by Zoho CRM Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/alternatives/)

# Bigin by Zoho CRM User Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(549)

4

(171)

3

(16)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.5

Value for money

4.7

Functionality

4.5

* * *

### Pros

"zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM."

"It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems."

"User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently."

### Cons

"Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises)."

"For businesses that need advanced functionality, such as detailed reporting, automation, or customization options, Bigin might feel too basic."

"For example, products added to the Sales Pipeline cannot transfer to a quote or invoice."

Fast-track your software evaluation

Speak with a Small Business CRM software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

738 results

Sort by

Bigin by Zoho CRM Reviews, Pros and Cons - 2026 Software Advice