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> Reviews of Bigin by Zoho CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bigin by Zoho CRM is a good fit for you!

Source: https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews

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Bigin by Zoho CRM Reviews

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# Bigin by Zoho CRM Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(548)

4

(171)

3

(16)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.5

Value for money

4.7

Functionality

4.5

* * *

### Pros

"zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM."

"It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems."

"User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently."

### Cons

"For example, products added to the Sales Pipeline cannot transfer to a quote or invoice."

"It is disappointing that the data fields being sync'd cannot be modified."

"Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises)."

* * *

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Bigin by Zoho CRM Reviews, Pros and Cons - 2026 Software Advice