Liked it. Loved the CRM easy to use and worth the money.

Like this platform. One of the best way to generate real estate leads. Simple yet effective. Liked it.

Nothing in specific. As usual some of the leads weren't that great. But it gets expensive over time.

It is always making things user friendly and it is efficient and effective in catching attention. Makes it easy to keep up.

Nothing yet, it seems to be very effective and efficient.

Like it for the CRM! Will keep using for that reason. Wish it synced better with ylopo.

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

It was great! Far exceeded our expectations and helped us build great lead conversion systems!

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

I had a truly unexpected and important reason for wanting to leave my contract early, was honest as I was told it wasn’t a “qualifying reason,” but said I would be honest in trying to get out of it and therefore was told I would owe the entire 12 months. I even said I had plans to try BoomTown again in the future. I told her that I let people out of contracts early for various reasons because it’s good business to treat people with respect and compassion when technically I could not let them out when they have a good reason. She said I would have to pay the entire amount to get out and threatened that they’ve won before when it came to attorneys. I said I was simply asking for the same ethical business practice that I give and after asking for her manager 5 times (I was never given their name or transferred), she said she would charge me $2400 to leave early but service cut off immediately. Later I was told a month’s notice is needed so that’s another $800 (it was actually over $800). I am writing this review because I felt that though technically they didn’t have to let me out of my contract, ethically it would have been a good decision and good business. I don’t think I’ve ever written a bad review and was very happy with BoomTown but when it came down to it and there was lack of cooperation, after having to pay thousands of dollars, I find it important to write this review. My hope is that someone will reach out to me to try and make this right.

The leverage I could have gained with the automation.

I didn’t like that the Consierge occasionally sounded like it was automated.

When a problem arises they are swift to respond and correct the issue. They roll out added features often that allow a more productive relationship with my database.

Keeps me on track with contacting my database.

The price is the least favored feature... aside from that I use it and love it.

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

All in all this software is truly a lifesaver. I honestly would not be able to keep up with my clients and their information if it was not for this program.

It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.

Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.

The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.

Outated UI/UX but they have been getting better with updates.

Boomtown has given me an easy way to manage and track my progress, helping me save time and close more deals.

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

LOVE the quality of leads, LOVE the service! Every time I call I get someone to help! Im not not the most savvy tech person and they are always VERY friendly and do not make me feel like a thorn in their side when I call. The speed to solutions and getting back to work quickly without waiting for a response or getting help/ solutions!

Love the automation texts, emails and follow up. It helps to have the to do's easily accessible. It's a great platform to work off in terms of seeing everything the lead looks at when they registered when they were last on the site also having a phone app for getting alerted when they respond to texts emails or have questions about a property. I have a team of 2 other agents and the leads are dipsursed evenly.

I dont like that everytime you click on something within the lead platform, the screen reloads and you have to wait to enter the next item or notes or to simply go to the next lead effortlessly.

Boomtown is great and I do not plan to leave it because it truly helps my business.

The CRM and smart-drip functions are fundamental! I also love how one has an MLS website and you can track your client's clicks, favorites, and interest.

Boomtown Edits https://boomtown.force.com/successcommunity/s/ideas?utm_medium=email&utm_source=supportcasefeedback 1. When a Zillow leads come in, they are automatically marked as source “Zillow”. When adding a new lead yourself, “ZillowForm” is the only Zillow option; “Zillow” as a source option would be the ideal for organization and they would all stay equal. 2. eAlerts subject line and message can not be edited, can we see editing capabilities please? 3. When a client fills out the contact form, an automatic email goes out to the client. This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message. Can we please have editing capabilities for this message and the subject line? 4. Smart-drip sending at a specific time. 5. Bug found: eAlert % is not populating correctly because it counts leads that have opted out. 6. Bulk change To-Do dates

Three years and little business so far. Mainly due to to the fact most just want to look at homes and do not wish to ENGAGE. It is also a fact that I am not putting drips out there that may get the phone to ring. I need to use the library more and work with my team leader more closely. COVID-19 has impacted a lot of what is currently happening as well.

Lead generation and the ability to simply keep track of what the leads are doing online. Emails, calls and texts are all nicely captured in one place on the site. People seem to find it a solid search site option.

The fact that we cannot make leads answer their phone! Not a platform problem...a social one.

As a new real estate agent I am so grateful for this tool! I cannot imagine trying to keep track of leads and follow up with everyone in a timely manner without it. It also allows the space for notes on each clients which helps me provide a personalized experience even if I only talked to the lead once 6 months ago. It's helped my business grow quickly!

It is so simple to keep track AND nurture hundreds of leads without ever missing a follow up. Additionally, with notifications, you can contact a hot lead within minutes of registration or interaction. It's the perfect tool to provide the best follow up and customer service. Email templates and drip campaigns make it quick and simple to contact hundreds of potential clients in one day.

It does take some time to get through all the training in order to fully utilize it's potential. You'll have to make sure all your employees go through the training as well. It is intuitive to some degree, it just has an expansive capability that takes some time to take full advantage of.

We are very happy using BoomTown for our Real Estate CRM needs, I find it much easier than other CRMs I have used in the past!

My favorite thing about BoomTown is that you can communicate by call, text or email right throught platform, and that everything is documented.

Not much that I don't like.... It is a great product.

Boomtown is a software designed for the Real Estate business. Its technology aims to help Real Estate brokers and Real Estate agents to convert more leads and increase more sales in the most effective, timely and convenient way. From the front end to the back end, its tools are designed to manage all leads and opportunities without missing any sale. It is cheaper consideing that its features and functionality are complete from website, to CRM to email marketing.

Customer support is not that consistent when it comes to responding on time. Boomtown is used by most agents because it is cheaper that is why technical support and customer support sometimes have delays.

I really think Boomtown is outstanding and I have no plans in not using it in my future!

Boomtown has many options it offers it's user that it might seem a bit overwelming but considering the advantages you have over other lead generation platforms it's not. I love Boomtown and I would absolutely recommend it to other realtors who are looking to have a vast amount of leads and organize the client leads.

Better texting templates. I would like for Boomtown to provide better texting templates.

So many, real;y i can't list them all but top of mind are the following: ease of communicating to agents (I'm a lender) the updates that they need before making the next call (and vice-a-versa) Simple followup scheduling making it a no-brainer. 100% reliable the DB has never been down (even when bad storms evacuated Charleston, S.C.)

I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

The love the ability to log all of my follow up and set new to dos for myself. It all helps me stay on track daily and not forget about a follow up. I know it has gotten me many sales. I love that your able to set up your clients with searches, and can view what they are seeing and their activity on the site as well.

I really like all areas of the site. I really cant think of anything. The only possible thing is sometime the leads put fake info just to see the listings

I feel more and better connected with my clients. This system helps me stay on top of my leads and better prepared when I’m making calls. I am able to not miss leads that are farther ways out. I truly believe if I had this system when I first started real estate, my first year would have been way more successful. The first thing I do every morning is check my category audit. It keeps me organized and better equipped.

The ease of staying in communication and up to date with your clients. This software has taken the guess work out. I know what my clients receive, what they like, how often they are seeing what I’m sending. I feel more confident when calling.

There isn’t much to criticize on this. A few changes to the way the times to follow up maybe? I’ll put more thought into it but I love the system.

Increases your number of leads and client contact.

This software is user friendly and very well organized. It allows you to manage numerous leads at once without losing anyone.

I don't believe I have a least favorite thing about this software. The only thing I would recommend would be someway to ensure that people are putting in correct contact information like email or phone verification. There are a lot of leads that have the incorrect contact.

Income has gone up

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

I would like a window shopping and one to three years before they buy added to category.

Sophisticated user interface, good info/ metrics on potential leads, good hot sheet information, lots of tools.

1) Requires a lot of time to set up mannual e-alerts, etc, etc. 2) Agents do not have control over their client database - we can not export contacts. 3) Leads are mostly luke warm or cold. High quality leads are rare. 4) Volume of quality leads is very low for cost of the program.

I use BT for newly signed Buyers and Sellers to feed them information. I also use it to keep track of potential clients and closed clients. Very easy to use once you have set it up.

I love the versatility and thoroughness of this platform. This system will do anything you need.

There is A LOTto learn to be able to utilize the system....it takes a good weekend of studying and setup and then refining it.

It has been a great experience, we have used Zurple and Kunversion. Boomtown is by far the easiest to use and train your agents to use. Their support staff is excellent, and easy to connect with.

It is exremely user friendly. Easy for agents to use, the mobile app is excellent.

I feel it is oversaturaed in our market. I wish the sites were more unique.