Dameware vs RocketReach

RATING:

4.5

(248)

Dameware has 248 reviews and a rating of 4.52 / 5 stars vs RocketReach which has 129 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (248)
4.2 (129)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 17, 2024
April 22, 2024
Pros/Cons
  • Pros

  • I like integration Dameware with Active Directory, functionality and simplicity.
  • Connecting to a computer for remote support without needing interaction from the end user is the best part of Dameware.
  • Cons

  • There are times that it can be sluggish, or through random errors out when installing the service for the first time, but most of the time that has to do with the computer and not the software.
  • My authentication methods for access to my computers is my business. This is very dictatorial and heavy-handed, and it makes no sense.
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  • Pros

  • Extension built in makes is efficient to acquire contact info at that precise moment.
  • Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.
  • Cons

  • Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.
  • Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos