Professional and positive. The product has allowed our two areas to work together (marketing and enrolment) rather than independently.

Digistorm is very professional to work with. It combined several other systems we used into one. Tracking and reporting features are easy to use and helpful for our management team. The service side of digistorm is outstanding. We receive a reply the same day (sometimes the same hour) as a request is submitted. The service centre also takes on board suggestions and is always looking for ways to accommodate needs. Training is thorough. We wouldn't go back to our old ways!

A few features are coming that we are looking forward to. Interview bookings that merge with the calendar and automated responses. These features are the only ones that we would like and they are being worked on. Segmenting and reports are sometimes tricky to set up but once established, easy to duplicate and the service centre also willing to help.

Our CRM is not savvy when it come to prospect management - we needed a solution - Funnel provided us the perfect product. It allows us to manage events and coupled with the Online application we have a full picture of what our future students look like. We can see where they are applying from geographically and automate communications. It has revolutionised our business allowing us for the first time to have people apply online and let us track all interactions we have with prospects. Our applications have increased by 50% in the first 12 months of using the products.

Ease of use, easy to integrate in to our website, and CRM. Considers Customer Experience and solutions are customer centric.

Like any product continual improvement is key, what may be missing or lacking is easily discussed to find work arounds or to schedule in upgrades. Ability to add to more than one waitlist is the biggest challenge we have faced and that is very minor.

Our Account Executive has been excellent so support has been brilliant. It makes such a difference having someone at Digistorm who can help train us well and support us with technical issues. The product has been great and is providing the ability for us to see all our enrolment data in one place. We are also able to provide a streamline of procedures for our enrolment processes which allow us to deliver improved service to our future families.

Funnel has allowed us to streamline our enrolment process and track the student enrolment journey. Our team can all see what is happening across our enrolments. We are not missing information on our potential customers and communicating with them is excellent.

We would really like to have an integrated interview booking system within the software. Sometimes we get duplicate leads. They are easily merged but it is an annoying issue (largely a result of parents entering data differently)

Couldn't live (or, at least, work effectively) without it!

Using Funnel has really helped us to streamline and enhance our enrolments process. Our service to prospective families has improved significantly and we are able to manage each stage of the pipeline far more effectively than in the past.

The system is constantly being developed and upgraded - it's great how Digistorm take on client feedback and implement enhancements.

Fantastic product. User training and configuration of the system has been one of the easiest processes.

The way in which this product delivers a clean, clear and concise form and CRM to users and administrators is excellent. I've worked with many CRMs and many fail in delivering either for the user or the administrator (back-end) - Digistorm delivers for both! Their UAT platform is the best I've ever worked with, and Digistorm support is timely and of good quality.

As with most (good) products there is a lengthy development list, which sometimes can mean we have to wait longer than hoped for improvements. That said we know we're listened too and things will be delivered.

In a word, 'excellent'. There are occasional challenges - there are with any project, especially IT - but for a CRM implementation into an environment as nuanced as a School, Digistorm Funnel is a very, very good product with - as mentioned in 'likes' very strong support. ROI for a well set-up, well managed and well used implementation can be achieved within a year, in our experience. For anyone who's run an IT project, they'll know that's a rare thing!

Tailored, out of the box, to meet the requirements of most schools, with relatively easy customisation making quick deployments and early benefits realisation far easier than some larger, and sometimes un-necessarily complex, CRM. A good range of customisation capabilities, with excellent pre and post sales support adding to the exceptional price point/value for money.

There is nothing we don't like about this software. We do recommend that any school considering the platform bears in mind that Digistorm Funnel is very deliberately designed to meet a very reasonable, and attainable price point, with comparatively fast out of the box deployment. The slight downside of that is some limitations to the customisation/configurability of the product. We see this is a more than reasonable balance point - it's an exceptional product all round. Just something to be aware of and discuss closely with the exceptional pre-sales team before pressing the final 'go' button!

We have been using Funnel and Enrol for two years now and don't know how we managed without it. We are still learning wonderful new things to do and love the fact that Digistorm listen to us when we make suggestions and always try to accommodate our needs. They seem to be constantly looking at ways to improve the software and send us updates as soon as they are released.

Easy to use and navigate and to share with colleagues at work. Easy to tailor to our own needs and talks to our own database. Extremely high level of customer service with replies almost immediately. Funnel and Enrol have made our lives so much easier and allowed us to engage with our potential families in a more direct way.

Some actions need to be entered both in Funnel and our database once the application is imported, however, this is such a minor problem and the benefits far outweigh the small amount of time taken to do this.

Amazing! I recommend Digistorm to colleagues at universities and grade schools. This software is a game-changer. Years ago when I came across Digistorm it literally checked every box I was looking for from function to pricing.

Ease of use. The product is not overly complex and is tailored for the school setting. The customer service they offer is truly invaluable! My client manager (Jamie) never misses a beat and is always ready to help.

As the system is evolving they are adding new features daily. The great thing is you can put in a help ticket with your client manager and issues are reviewed. I have watched many of my requests come to fruition on the software.

Funnel has allowed us to proactively target our school's prospective admissions in a simple and personalised way. Over the last few years, it has allowed us to not only increase our admissions but also have them commit much earlier than in the past.

The best thing about Funnel is its flexibility. It can be configured to work with the goals and processes of any organisation managing admissions. The support is second to none as well.

There are some aspects of the software that are very good, but with a few extra features would make it exceptional. However, the team at Digistorm have always been extremely responsive to feedback and suggestions and I am confident that the features that would make this software 11/10 are in the pipeline.

The team are super responsive, generous with their time and fabulous to work with. The platform has helped improve conversion rate from enquiry - enrolment quite dramatically. CRM is seamless, uX fabulous etc etc.

There is nothing I dislike about Digistorm.

It has allowed us to better manage our enrolment pipeline. For a busy department that receives lots of phone calls and emails, being able to manage all lead enquiries through Funnel means nothing gets missed and the follow-up process is now a lot more efficient.

A great way to be able to track and manage leads. Easy to use and understand. Very helpful in being able to see lead stages at a glance as well as create segmentation for different business areas for quick assessment and review.

Have had some trouble with enquiries doubling up and not merging, but this is being attended to and rectified.

Extremely good. Technical support is good It is well received by prospective parents. Close to 100% of our enrolment applications now come via Enrol

Saves data entry time Much easier for families to apply for enrolment that traditional paper Make data analysis easy

There is nothing that comes to mind that I don't like

Exceptional customer service. Digistorm have continually gone out of their way to ensure our school experiences Funnel at its full potential. Digistorm have an amazing team and work tirelessly to provide a superior product. A truly great investment.

Choosing Funnel for tracking our leads has been the best decision for our school. Funnel is a first class CRM and has consistently proven it's value to efficiently manage and market to our database.

Enrol and Funnel are currently separate products although a combined Enrol and Funnel is soon to be released which we are thrilled about. Great work Digistorm!

Digistorm Funnel is brilliant for our school to capture and track new leads through the enquiry to enrolment journey. Very easy to learn and navigate platform.

Digistorm Funnel is very easy to navigate and has integration with TASSweb via the API. The dashboard summaries and export to Excel features are what I like most.

Digistorm continue to develop this software and are always open to our feedback and suggestions. We are looking to improve the integration with TASSweb in our next update.