Professional and positive. The product has allowed our two areas to work together (marketing and enrolment) rather than independently.

Digistorm is very professional to work with. It combined several other systems we used into one. Tracking and reporting features are easy to use and helpful for our management team. The service side of digistorm is outstanding. We receive a reply the same day (sometimes the same hour) as a request is submitted. The service centre also takes on board suggestions and is always looking for ways to accommodate needs. Training is thorough. We wouldn't go back to our old ways!

A few features are coming that we are looking forward to. Interview bookings that merge with the calendar and automated responses. These features are the only ones that we would like and they are being worked on. Segmenting and reports are sometimes tricky to set up but once established, easy to duplicate and the service centre also willing to help.

Our CRM is not savvy when it come to prospect management - we needed a solution - Funnel provided us the perfect product. It allows us to manage events and coupled with the Online application we have a full picture of what our future students look like. We can see where they are applying from geographically and automate communications. It has revolutionised our business allowing us for the first time to have people apply online and let us track all interactions we have with prospects. Our applications have increased by 50% in the first 12 months of using the products.

Ease of use, easy to integrate in to our website, and CRM. Considers Customer Experience and solutions are customer centric.

Like any product continual improvement is key, what may be missing or lacking is easily discussed to find work arounds or to schedule in upgrades. Ability to add to more than one waitlist is the biggest challenge we have faced and that is very minor.

Our Account Executive has been excellent so support has been brilliant. It makes such a difference having someone at Digistorm who can help train us well and support us with technical issues. The product has been great and is providing the ability for us to see all our enrolment data in one place. We are also able to provide a streamline of procedures for our enrolment processes which allow us to deliver improved service to our future families.

Funnel has allowed us to streamline our enrolment process and track the student enrolment journey. Our team can all see what is happening across our enrolments. We are not missing information on our potential customers and communicating with them is excellent.

We would really like to have an integrated interview booking system within the software. Sometimes we get duplicate leads. They are easily merged but it is an annoying issue (largely a result of parents entering data differently)

Couldn't live (or, at least, work effectively) without it!

Using Funnel has really helped us to streamline and enhance our enrolments process. Our service to prospective families has improved significantly and we are able to manage each stage of the pipeline far more effectively than in the past.

The system is constantly being developed and upgraded - it's great how Digistorm take on client feedback and implement enhancements.

Fantastic product. User training and configuration of the system has been one of the easiest processes.

The way in which this product delivers a clean, clear and concise form and CRM to users and administrators is excellent. I've worked with many CRMs and many fail in delivering either for the user or the administrator (back-end) - Digistorm delivers for both! Their UAT platform is the best I've ever worked with, and Digistorm support is timely and of good quality.

As with most (good) products there is a lengthy development list, which sometimes can mean we have to wait longer than hoped for improvements. That said we know we're listened too and things will be delivered.