Digistorm Funnel Software

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About Digistorm Funnel

Funnel is a all-in-one school admissions solution. Funnel streamlines entire admissions journeys, leaving users with more time to focus on what really matters. The software helps boost engagement and creates more meaningful connections through audience segmentation, custom communication, and automations with its CRM functionality. Funnel offers the following features: - CRM functionality that helps schools capture, nurture and engage families. - Event management to help manage school tours and open days. - Targets and personalizes communication through a dedicated email module with built-in analytics. - Online forms that capture lead information from school websites. - Automates repetitive tasks with a number of automations that save time. - Tracks school admissions...
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Digistorm Funnel User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 20 reviews

Suzanne

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Super happy with move

Professional and positive. The product has allowed our two areas to work together (marketing and enrolment) rather than independently.

Pros

Digistorm is very professional to work with. It combined several other systems we used into one. Tracking and reporting features are easy to use and helpful for our management team. The service side of digistorm is outstanding. We receive a reply the same day (sometimes the same hour) as a request is submitted. The service centre also takes on board suggestions and is always looking for ways to accommodate needs. Training is thorough. We wouldn't go back to our old ways!

Cons

A few features are coming that we are looking forward to. Interview bookings that merge with the calendar and automated responses. These features are the only ones that we would like and they are being worked on. Segmenting and reports are sometimes tricky to set up but once established, easy to duplicate and the service centre also willing to help.

Reasons for choosing Digistorm Funnel

We didn't look at others. Digistorm was recommended by PCSchool.

Reasons for switching to Digistorm Funnel

Digistorm's Funnel catered for the enrolment process and focused on the student as the lead. It allowed us to merge our two processes of enrolment and marketing together.

Response from Digistorm

Hi Suzanne, Thank you for your fantastic review! Great to hear the switch to Digistorm Funnel has helped streamline processes for you and your team at St. Paul's! We're excited for these new releases too - they should add a ton of value for your future students and making your team's life easier! The Digistorm Team

Replied March 2021

Leah

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Digistorm - Prospect management, conversion and enrolment targets have never been so easy to manage

Our CRM is not savvy when it come to prospect management - we needed a solution - Funnel provided us the perfect product. It allows us to manage events and coupled with the Online application we have a full picture of what our future students look like. We can see where they are applying from geographically and automate communications. It has revolutionised our business allowing us for the first time to have people apply online and let us track all interactions we have with prospects. Our applications have increased by 50% in the first 12 months of using the products.

Pros

Ease of use, easy to integrate in to our website, and CRM. Considers Customer Experience and solutions are customer centric.

Cons

Like any product continual improvement is key, what may be missing or lacking is easily discussed to find work arounds or to schedule in upgrades. Ability to add to more than one waitlist is the biggest challenge we have faced and that is very minor.

Reasons for choosing Digistorm Funnel

There were a few different solutions I looked at, none were holistic from inquiry to application and conversion to enrolment.

Response from Digistorm

Hi Leah, Thank you so much for writing such an excellent review of Funnel. It was so exciting to read that you've increased your applications within the first 12 months of implementing Funnel - what a great result! - The Digistorm Team

Replied July 2020

Trish

Company size: 51-200 employees

Industry: Primary/Secondary Education

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Great benefits with Digistorm

Our Account Executive has been excellent so support has been brilliant. It makes such a difference having someone at Digistorm who can help train us well and support us with technical issues. The product has been great and is providing the ability for us to see all our enrolment data in one place. We are also able to provide a streamline of procedures for our enrolment processes which allow us to deliver improved service to our future families.

Pros

Funnel has allowed us to streamline our enrolment process and track the student enrolment journey. Our team can all see what is happening across our enrolments. We are not missing information on our potential customers and communicating with them is excellent.

Cons

We would really like to have an integrated interview booking system within the software. Sometimes we get duplicate leads. They are easily merged but it is an annoying issue (largely a result of parents entering data differently)

Response from Digistorm

Dear Trish, Thank you for taking the time to review Funnel! It's fantastic to see your experience has been so positive. We're working on some exciting updates that should help you with bookings - thank you for that feedback! The Digistorm Team

Replied June 2021

Samantha

Company size: 51-200 employees

Industry: Primary/Secondary Education

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Flexible and simple

Funnel has allowed us to proactively target our school's prospective admissions in a simple and personalised way. Over the last few years, it has allowed us to not only increase our admissions but also have them commit much earlier than in the past.

Pros

The best thing about Funnel is its flexibility. It can be configured to work with the goals and processes of any organisation managing admissions. The support is second to none as well.

Cons

There are some aspects of the software that are very good, but with a few extra features would make it exceptional. However, the team at Digistorm have always been extremely responsive to feedback and suggestions and I am confident that the features that would make this software 11/10 are in the pipeline.

Bianca

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Great tool that enhances the enrolment process

Couldn't live (or, at least, work effectively) without it!

Pros

Using Funnel has really helped us to streamline and enhance our enrolments process. Our service to prospective families has improved significantly and we are able to manage each stage of the pipeline far more effectively than in the past.

Cons

The system is constantly being developed and upgraded - it's great how Digistorm take on client feedback and implement enhancements.

Reasons for choosing Digistorm Funnel

Funnel is designed specifically for the education industry so it was a no brainer. We also had an existing relationship with the Digistorm team through our use of other products so we knew that the customer service would be outstanding and that we could trust them.

Response from Digistorm

Hi Bianca! Thank you so much for your review of Funnel. We're so glad we've been able to achieve such excellent results for you and the Concoria Lutheran team. -The Digistorm Team

Replied July 2020

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