5
4
3
2
1
Ease-of-use
4.2
Customer Support
4.4
Value for money
4.1
Functionality
4
"It has been a very helpful tool to the customer experience team, more than 7 agents are currently handling our WhatsApp channel because of the help of ebanqo, we are very grateful for this."
"It's been a great experience, it has also helped to improve our customer's experience and increased customer satisfaction."
"The analytics and reports available have been the best feature so far. Also, the Ebanqo Team has been supportive through the on boarding process of the software."
"The Mobile App closes each time a chat has been ended and then I will need reopen it which takes a few moments. This is inconvenient when we are busy and dealing with several chats at one time."
"The frequent updates and error responses that come after."
"Its consumes much network, and also makes the platform slow and drags alot."
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