It is a great tool that I can't see being without. It saves a full-time team member's salary.

Ease of use, custom automation flows, effective.

It is a little bit restrictive with when an automation can run and limited to three automations at any one time.

It has been a pleasure working with [sensitive content hidden] and the team at Elay. From day one it felt like a proper partnership, with [sensitive content hidden] as keen and interested in our success as he was with the the success of Elay. So many suppliers work in a purely transactional manner. Elay stand out as a business that really want to work with you and not just sell to you.

Elay has been one of the best software solutions I have put into a business. Elay delivered on all requirements without issue and it quickly became apparent that Elay could be used beyond it's original spec. The automations run without issue and are easy to tweak on the fly. The reports are invaluable and we are able to constantly add new metrics and charts.

As early adopters we were working on the build of certain automations and reports. As Elay grows I have no doubt there will be a suite of automations and reports that could be rolled out instantly,

Good, seen some business wins which is why we used it

Good product and seen some great features added since we've been using it

Quite clunky to use, interface isn't very attractive

Easy to use and intuitive interfaceExcellent customer support and problem-solving skillsGreat for generating leads for sales teams or recruiting purposesCan save time for companies using LinkedIn as a source

Pricing can be a bit steep for smaller companiesSome features may require additional training to fully utilize

Excellent

Quietly simply, the future of automation for the Staffing sector!

No features that I dislike. It’s modern

Very impressed to date.

It is simple and intuitive to use and extremely easy to set up. I use it from a company perspective as I am in the marketing department. I use it to grow our LinkedIn, Facebook and Instagram accounts and it it saves me a great deal of time in searching out the contacts relevant to my business, leaving me to focus on more personal communications. I have set up numerous automatic actions companywide which means marketing needs are being addressed company-wide. The support / feedback from the team is really good and they are quick to advise if someone can improve on their automations.

By the nature of the platforms, I would say it works better on LinkedIn than Facebook and Instagram.

I really enjoy using Elay and it has expanded my network widely on LinkedIn. This has also increased the views, the searches in which my profile is considered to, and so on. Also, [sensitive content hidden] have been amazing with their customer service, always very attentive and willing to help.

Once I completed my automation for different projects, I can rest assured and focus on complex tasks, whilst Elay works in the background and connects with people, check in on clients and replies to my wider network on LinkedIn.

Despite the concept of automation makes us all think that 'very little' from us is required, it is worth mentioning that for your automations work properly, you will need to add some time in to design your flows. It does take time and thoughts as you might need a good strategy on how people will see your messages, react and respond to it, so be aware that your work will still be required to make sure automations are working well.

We love using the LinkedIn automation Elay supports with as it saves a lot of manual work from this end.

Communication with [sensitive content hidden] is second to none - they're extremely supportive with all things Elay and have completed a number of complex projects very quickly for us.

It is very easy to quickly flood your database with data if you don't provide specific and clear data for uploading - this isn't a negative or something I dislike about the system, its just something to be aware of. You know your business, Elay don't.

None really, anything that didn't work, is resolved by support straight away, on the whole, minimal issues

The ability to reach out to prospects automatically is a great way to increase engagements and sales

We would love to have more integration with our CRM for tracking

Easy integration for the whole business (almost 30 users currently) and seamless to use on large-scale projects.

No negatives so far, everyone is super helpful and the product is great!

Fantastic product, easy to use and instant results from onboarding to day 1.

Nothing - the product is great and the customer success team are excellent.

Using Elay has been fantastic. Extremely easy to set up new campaigns, with regular training provided from the team at Elay on new features. It has streamlined the process of building a network and generating new connections.

Analytics on the progression of the campaign would be great, so we could keep track on how far along it is, and when it might be due to complete. The only way to check this at the moment is manually looking through lead lists or saved searches.

It’s taken away some of the much longer tasks which take time but are necessary in recruitment consulting, sometimes it can be hours and days connecting with the right people whilst still appearing sincere and genuine. ELAY was an asset when introduced to solve that and allow me to continue meeting new people and advertising our team whilst also still recruiting day to day.

It does take a little to get used to ELAY but that’s natural with any new software or product introduced. Once you get familiar with it, it’s smooth. The team at ELAY are very responsive as well, normally within 24 or less they’ll hop on a call and go through any help you need.

Very pleasant - very happy the intro was made and have since recommended to several other business owners

The ease of the process - just have to keep on top of all the new prospective clients - get our name out there much faster and sews the seeds. We just need to water them.

A few glitches but we persevere - there’s room for improvement however you can tell the team are on it and always taking feedback on board

From the initial integration, Elay has been easy to understand and use. In the rare occasion of running into an issue, there is a team on hand to resolve issues almost immediately. Elay has saved me and my team immeasurable amounts of time in growing our networks, forming the building blocks of sales cycles and potential relationships and has allowed us to reach prospects we would not otherwise have found.

There is little I can suggest to improve. Elay are providing and implementing new features consistently to constantly improve the overall product.

elay has helped me redesign my sales strategy and will soon redesign my recruiting strategy. Use of this tool has improved my ability to understand how AI can be deployed and given me additional ideas into how I can scale my company quickly.

I was able to very quickly setup a workflow and deploy the product. Within 1 week I was able to see a significant increase in my inbound sales opportunities..

I was originally unable to understand the timing of the workflows but was quickly helped by the customer service team and have improved my use of the tool on a daily basis.

Really positive experience - would highly recommend to anyone looking to purchase this system

Pretty much every solution provider I have dealt with in the past have promised you things the system can do and then the end product has not been anywhere close. Elay is absolutely as promised and more. Easy to use, great support from Mehdi and using the system has resulted in some significant early efficiency savings

The email template builder could be improved as not as super slick as the rest of the system

Fantastic, any problems their service team are in touch within 24 hours or if you call direct they typically pick up the phone.

That it does the same as email automation software but using social media

the reporting isn't fantastic from a user perspective but they have said they are working on it.

The team have been extremely supportive through set up / config and that's continued in to business as usual optimisation.

I'm still only scratching the surface of what Elay can do, but I've been thoroughly impressed with the tool. It's revolutionised how i use my LinkedIn.

I'm yet to come across anything that I would consider a con.

Elay is early in development but we have been able to work directly with one of the [sensitive content hidden] to get the support and tweaks needed in order to be a very effect tool for our firm.

Two-factor authentication allows you to use Linkedin and have automations running at the same time.

Analytics lacks in order to show effectiveness.

Easy to use and set up - with support if needed - Its like having an extra staff member pulling data and information that enriches my data base.

Simply taking the weight off reaching out o contacts and building a network of business critical contacts

Nothing it really doesn't have any cons from my point of view

Love it

The Elay bots are simply amazing. And if you struggle to think of what to do for each one’s the templates offer a great start.

I really cannot think of any, as long as your Boolean and project is tight this should be very accurate

awsome! saves time- money and frustration.

The tooling is good- the team is great!

some minor things that the automation dosn't offer (yet) sutch as selecting company to automate following (this is done manual by the team now)

Can’t fault the service.

Easy to use with extremely helpful support.

N/a. I can’t fault anything. All assistance is received in a timely manner.

Would definitely recommend.

Approachable team - always on hand to help and offer best practice advice. Flexible in their service, in the way I want to be communicated with. Worked out of hours so didn't disrupt our UK time services.

Nothing negative to say at this stage. Thanks.