---
title: "icon"
description: "Reviews of eWay-CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eWay-CRM is a good fit for you!"
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---

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eWay-CRM Reviews

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# eWay-CRM User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(466)

4

(299)

3

(46)

2

(10)

1

(4)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.4

Functionality

4.3

* * *

### Pros

"eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place."

"eWay-CRM helps me keep customer records, communication, and project data in one controlled place. Since it runs inside Outlook, it’s easy for the team to follow consistent processes without switching tools."

"I like this system because it helps me to keep all imporatnt information at the one place and also offer simple and clear reports"

### Cons

"This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click."

"For me, the search filter is confusing. When saving an email for a specific occasion, I always have to check whether it has been attached to that occasion or attached to the wrong client."

"The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration."

* * *

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eWay-CRM Reviews, Pros and Cons - 2026 Software Advice