# icon

> Reviews of eWay-CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eWay-CRM is a good fit for you!

Source: https://www.softwareadvice.com/crm/eway-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[CRM Software](https://www.softwareadvice.com/crm/)

/

[eWay-CRM](https://www.softwareadvice.com/crm/eway-profile/)

/

eWay-CRM Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/eway-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/crm/eway-profile/alternatives/)

# eWay-CRM Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(464)

4

(298)

3

(46)

2

(10)

1

(4)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.4

Functionality

4.3

* * *

### Pros

"eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place."

"The seamless Outlook integration and user-friendly interface are highly commendable, making this the most effective CRM I've utilized throughout my extensive experience with such systems."

"eWay-CRM helps me keep customer records, communication, and project data in one controlled place. Since it runs inside Outlook, it’s easy for the team to follow consistent processes without switching tools."

### Cons

"The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration."

"When tasks that are not related to a project are automatically linked to a project. When eway fails to sync with your e-mails or project you can work off line and your updates are not updated with other collegues."

"This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click."

Fast-track your software evaluation

Speak with a CRM software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

822 results

Sort by

eWay-CRM Reviews, Pros and Cons - 2026 Software Advice