--- title: "eWay-CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of eWay-CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eWay-CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/eway-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [eWay-CRM](https://www.softwareadvice.com/crm/eway-profile/) / eWay-CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/eway-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/eway-profile/alternatives/) # eWay-CRM User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 829 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 469 reviews (57%) - 4 stars: 300 reviews (36%) - 3 stars: 46 reviews (6%) - 2 stars: 10 reviews (1%) - 1 star: 4 reviews (0%) ### Most mentioned pros - eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place. - eWay-CRM helps me keep customer records, communication, and project data in one controlled place. Since it runs inside Outlook, it’s easy for the team to follow consistent processes without switching tools. - The advantage is simple deployment and integration into a familiar environment, which saves time and training costs. If you are looking for a CRM that seamlessly integrates with emails and projects, eWay-CRM is a very strong choice. ### Most mentioned cons - The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration. - There is a learning curve for some of the form customizations and the canned reports are not what I would like to see. - When tasks that are not related to a project are automatically linked to a project. When eway fails to sync with your e-mails or project you can work off line and your updates are not updated with other collegues. ## eWay-CRM customer reviews Showing reviews 1-25 of 829 (page 1). ### A Reliable and Mature CRM for Everyday Work - Overall rating: 5/5 - Reviewer: Mikuláš H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with eWay-CRM is very positive. The system is stable, reliable, and consistently supports our sales and customer processes. I appreciate the continuous product development, its flexibility, and the high-quality customer support that helps resolve requests quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most now is the stability of the system and how well it supports daily workflows. The Outlook integration continues to be a major advantage, and over time the CRM has proven to be reliable, flexible, and well-suited to our sales and customer management processes. #### Cons Currently, the main drawback I see is the more complex setup of some advanced features. For new users, getting oriented in the system can be challenging at first and may require some training. --- ### eWay - All in One place - Overall rating: 5/5 - Reviewer: Petra C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work. It also monitors invoice payments for us. eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place. The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in front of us, very easily accessible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with Outlook, including the automatic transfer of information, is just brilliant. This was the main reason for choosing the system: one place = all information, without needing to go anywhere else. We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions. #### Cons Because we have everything in one software — all information in a single system — our infrastructure costs have increased since the installation and purchase (cloud hosting, RAM, storage, etc.). As a result, synchronization has become a bit slower for us, and unlike before, it can’t be simply turned off and on to trigger an initial sync of “my” activities so that I can continue working. This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click. That feature was perfect for tracking time spent on calls, but it’s no longer available. Now it must be entered manually, which is a pity. #### Reasons for choosing eWay-CRM MS product in Outlook - no other place to go. #### Reasons for switching to eWay-CRM A custom‑built system, lightly connected to an old ACCESS database from 1990. --- ### eWay CRM for email communication - Overall rating: 4/5 - Reviewer: Freek K. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered For email communication with clients and suppliers it is the best and most affordable CRM we have used, simple to work with and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the Deals and Projects modules that keep all emails, notes and documents in one place and make tracking work very easy. #### Cons Internal communication within projects and deals in Teams is not available, so staff must switch tools and messages sometimes get lost. --- ### Pretty good CRM for Outlook - Overall rating: 3/5 - Reviewer: Petra P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A pretty good overview of clients and their activities. It's right in Outlook, which makes record keeping a easier. A good overview of the amounts of individual orders and a total summary and last interaction with the customer. Certain notifications and reminders for sending emails or completing tasks are also useful. #### Cons Probably the more data there is, the slower it is and the more it freezes. For me, the search filter is confusing. When saving an email for a specific occasion, I always have to check whether it has been attached to that occasion or attached to the wrong client. --- ### eWay, The best bang for the buck out there! - Overall rating: 5/5 - Reviewer: Bob M. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall this is a very solid product. I have ZERO issues staying in sync with my team. It is very easy to add users, update the forms, and train others on how to use it getting them up to speed quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I used BCM for years. I switched to eWay several years ago and found it easy to set up, easy to navigate, and fairly easy to customize for my business needs. Overall a great value for this price point. #### Cons There is a learning curve for some of the form customizations and the canned reports are not what I would like to see. I would like the ability to do custom reports and save that as a template. #### Reasons for choosing eWay-CRM Price first, then the complexity of SF made it nearly impossible to deploy without serious help #### Reasons for switching to eWay-CRM BCM no longer supported or available. But I was able to easily import my existing database into eWay with little to no problems. --- ### Practical CRM Tool with Clear Project Overview - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, it is a practical and efficient tool that supports us well in organizing our customer and project administration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros eWay-CRM is an accessible and user-friendly system that allows us to easily keep track of our customers and related information. The software integrates well with our daily workflow, making it simple for our team to adopt and use consistently. In particular, we appreciate the clarity and structure of the Project Management module, which helps us maintain a clear overview of ongoing projects and related activities. #### Cons One drawback is that the new version of Outlook does not seem to integrate properly with the system. At the moment, we are still using the classic Outlook interface to ensure full functionality, but this will not be a sustainable solution in the long term as support for the old version is expected to be phased out. #### Reasons for switching to eWay-CRM Additional features and improved integration with our daily workflow and Outlook would enhance usability. --- ### Seamless work - Overall rating: 5/5 - Reviewer: Jiří P. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used eWay for more than 5 years now and its a daily work. Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems. It is also quickly improving and releasing updates which is very nice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s integration with Outlook. Super easy email assignment to projects. Great filtering and searching options. #### Cons It’s native mobile app. It does not seem to be updated and its synchronization does not work reliably. #### Reasons for switching to eWay-CRM no outlook integration, lack of updates, bad accessibility --- ### The Most Useful Extension for Outlook - Overall rating: 5/5 - Reviewer: Peter M. A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It works exactly the way we want it to. It extends Outlook in a useful way without unnecessary features like campaigns, sales trends (we have that in the ERP), etc. And it's great for managing projects—without going to extremes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works great with Outlook. It's just as good as it needs to be—both on the desktop and in the cloud. The interfaces work right away. Customer support is impressive—they really go out of their way, even on the phone. Absolutely a great deal—no question about it. #### Cons The transition from a trial user to a Pro user was not straightforward, it took two or three tries. We're missing the CHF currency !!! #### Reasons for switching to eWay-CRM Both had way too many features we didn't need—features that probably nobody needs. Less would be more!! Pipedrive also had inadequate support. --- ### User friendly CRM at a good Value - Overall rating: 4/5 - Reviewer: Trailway C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It's been a good system for maintaining current & past customers as well as tracking leads into projects. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are a small Construction Company. We use EWAY for Project tracking and as a CRM for our Customer - Lead base. It's been a great tool for maintaining our email communications. Their security has successfully kept hackers out of this system and the customer support is prompt, friendly and resourceful. Overall it has been a good value for the money we've spent. #### Cons Our system often has sync issues as a result of mandatory updates - the solution has been simple but inconvenient with all users needing to close their system simultaneously. --- ### FashionSIGHTS Feedback - Overall rating: 4/5 - Reviewer: Susann A. - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It would be nice if you could assign more than one category to contacts without the window closing in between. It would be helpful if eway scanned the entire Outlook inbox for contacts that aren't there yet, rather than just going back a few weeks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy setup, easy and customer friendly handling Mailchimp connection works super and is a great addition for Marketing #### Cons if we want to add more than one category to a contact it would be more comfortable if the window doesn't close after ticking one category. --- ### Let’s go with eWay! - Overall rating: 4/5 - Reviewer: Tomáš Š. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with eWay-CRM has been positive. The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently. However, it sometimes slows down or temporarily stops responding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Its integration with Outlook, the easy-to-use features and functionalities, and the ability to handle things immediately on my own. #### Cons Sometimes eWay slows down, and occasionally it disappears or stops responding, which can interrupt the workflow and require restarting Outlook or the system. While these issues don’t happen often, they can be inconvenient, especially when working on important tasks or managing client information. Improving overall stability and performance would make the experience even better. --- ### Eway - the best tool to be more succesful - Overall rating: 5/5 - Reviewer: Jozef S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Eway helps us track service orders = service overview, service statistics, performance statistics of individual technicians. Business opportunity overview, competition tracking, statistics of win/lose leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Consolidate important information about opportunities and ongoing projects in 1 place in the familiar Outlook environment. Improve information sharing across the entire team. Journal entity - full scalability and virtually unlimited customization options. #### Cons Some steps of application logic regarding the connection of Eway and Pohoda. Automatic creation of an order in Pohoda for a project with a completed customer, subsequently the need for double correction of data (1x eway, 1x Pohoda). Unable to connect Pohoda lists and Eway. --- ### Would recomend rather desktop than Online - Overall rating: 4/5 - Reviewer: Veronika C. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been using eWay since 2009 and have grown accustomed to it. We greatly appreciate the custom reports, as we use them in our daily business operations. #### Cons The online version feels overly spread out and modern, which is understandable. However, compared to the desktop version—where everything is clear and regularly sized—I find this to be a drawback. Additionally, many functions behave differently online and are less user-friendly. For example, something as simple as logging attendance now takes longer than on the desktop version. I understand this shift represents the future, but I would appreciate it if the user-friendly features of the desktop version were retained. --- ### Return to eWay - Overall rating: 5/5 - Reviewer: tony m. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered a 15 out of 10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Impeccable customer service!! [sensitive content hidden] were 100% on spot with assisting and navigating my return to eWay!! #### Cons N/A. i don't have any cons with eWay. everything was handled professionally. great customer service --- ### eWay-CRM in Outlook - Overall rating: 5/5 - Reviewer: Christian N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected. #### Cons Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet. --- ### 6 years of user experience - Overall rating: 5/5 - Reviewer: Irena Š. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. eWay-CRM is an intuitive CRM system that will be appreciated by companies working with Outlook. The advantage is simple deployment and integration into a familiar environment, which saves time and training costs. If you are looking for a CRM that seamlessly integrates with emails and projects, eWay-CRM is a very strong choice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy sharing: emails, contacts and projects can be shared within the team Automation: convert emails into opportunities, contacts or projects; AI functions for message summarization #### Cons More suitable for companies that use Outlook – it is not as versatile on its own. For projects, we lack the ability to create folders in documents. --- ### Sorry, i dont know (MNFORCE) - Overall rating: 4/5 - Reviewer: Nataša P. - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently #### Cons One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time. --- ### I am mostly satisfied - Overall rating: 4/5 - Reviewer: Jiří F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like this system because it helps me to keep all imporatnt information at the one place and also offer simple and clear reports #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like clear and well-organized work environment, simple work with filtres and categorizing of all information #### Cons I do like least not intuitive creation of new projects and also any other related activities. I also find e-mail management not working as I would expect. --- ### Back Office - Overall rating: 4/5 - Reviewer: Gabriela L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I ´m using eWay more than year and I am pretty ok with how it works and what I can do with and how it´s support my work #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I can find all details about customers nad employees. Invoices, orders, contact details and much more. #### Cons Options between old and new version. I like the new one but some people do not and then when we try to find something together it is complicated. --- ### Daily life with eWay - Overall rating: 5/5 - Reviewer: Pavel Z. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Project section and offers and opportunities. #### Cons none, I like all. --- ### Eway for project management - Overall rating: 4/5 - Reviewer: Brandon B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It links up with my e-mails make it easy to track project input from different sources. The user interface is user friendly once you start using it. #### Cons When tasks that are not related to a project are automatically linked to a project. When eway fails to sync with your e-mails or project you can work off line and your updates are not updated with other collegues. --- ### 100% of satisfaction - Overall rating: 5/5 - Reviewer: Olga B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect overview of project progress, ability to continuously clean up colleagues' messages, overview of emails and documents under one opportunity number. #### Cons I have no comments, it's perfect. It took me several weeks to learn how to work in e-way. Quite similar to Excel, if a person knows the basics of Excel, they will quickly find their way around e-way.. --- ### Handy tool for project management - Overall rating: 4/5 - Reviewer: Phillip V. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to keep emails relating to a project together. Helps to manage the workflow and see where each project is in the workflow at a glance. #### Cons Sometimes a bit slow and requires very stable internet to work well and takes time to sync between users some time. --- ### Manage contacts in opportunities. - Overall rating: 5/5 - Reviewer: Ladislav J. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I can search for information in opportunities based on multiple parameters: name, city, phone number... I am always satisfied with the customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to store information about my customers in opportunities and then easily search for them. #### Cons I don't see any disadvantages in my real-world use. I don't see any disadvantages in my real-world use. --- ### Hodnocení eWay - CRM - Overall rating: 4/5 - Reviewer: Václav K. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been working with this system for about a year, it took me a while to understand it at first. I have to admit that I like the fact that I have an overview of individual projects. This is more of a system that larger companies will use than small companies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have an overview of individual projects and the connection of eway with other software, such as Outlook. I also like the option to choose between a desktop or online. I like that I can filter individual items. #### Cons I shouldn't be getting so many notifications in my email inbox, but I understand that this is how the system is set up for the customer and it reports every change that happens to the user who is linked to the item. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/eway-profile/reviews/?page=2) --- eWay-CRM Reviews, Pros and Cons - 2026 Software Advice