eWay-CRM Software

Pros

Overview, iOS app, Filters, support, updates and continuous improvement based on the most customer needs - general, no extra fees.

Cons

The Outlook add-in loads the Outlook becomes slower. Monitor resolution change makes the screen unreadable - has not to be the problem of this software.

Pros

Staying within Outlook so my workflows have been vastly improved. I use Yesware and Boomerang to reach out to prospects.

Cons

Wish there was email scheduling like Boomerang so I can stage email campaigns and initiatives. I tried using Outlook not before. but was not satisfied

Organization, e-mail integration, it is easier to generate marketing and sales reports, integrates project control

Pros

I like most its features and varied functionalities, its integration with Outlook, the possibility to parameterize the reports

Cons

I do not like the difficulty to update information in batches about companies and contacts. Also, it slows down Outlook. It is not an easy tool to use.

Pros

Compactible with outlook, intuitively manageable, logically arranged customer input system
fast reaction.

Cons

It is necessary to implement an external calendar synchronizable with colleagues from mobile aplication.

Pros

All activities are in one place (HUB) and it si very simple add new customer details, emails, offers, docs etc.

This software helps me keep track of prospects and clients and the communication that I have with them including attachments.

Pros

Very flexable and works great with outlook. I love the ability to have multiple devices access the database as well as my mobile phone.

Cons

I have not found anything yet. The initial setup was a little time consuming as I was trying to merge Microsoft Business Contact manger and some of the headers in the file needed to be fixed

Pros

I really like the Outlook integration. Having your email flow and CRM in the same place is very efficient.

It keeps important customer information at our fingertips, whether we are in the office or on the road. With half of our staff on the road all day, the eWay iPhone app is killer for us!

Pros

A search that actually works! Not weighed down with feature bloat. Record linking for contacts, events, documents, etc. The support is GREAT and responsive!

Cons

The mobile app does not 'scale' on an iPad. While there is a web version for the iPad, our preference is the mobile app that is used on the iPhone.

Attendance system. Project management. Employee management. Detailed database of projects, companies, goods and more.

Pros

Supervision of employee attendance and status of ongoing projects. Project management. Property database.

Cons

Usual users will not be able to use it without basic training. I have nothing else to write. It's a good system.

Pros

simplicity of software, easy to use, interconnection of moduls is fine and well arranged, I really recommend this toll

Cons

maybe customization, but probably it´s on opinion of everyone... in fact - every software needs customization, so - probably no cons...

CRM system. Central point of Notes about customers and Leads. Calendar planning and tasks integrated with Outlook.

Pros

- Outlook integration so easy creation of Leads, Contacts, Companies.
- Tasks integration
- can work offline
- mobile device support (Android and iPhone), synchronization of Contacts
- many Reports
- interconnection with ERP possible

Cons

- server needed or cloud solution
- sometimes errors must be repaired with support
- every station has to have little SQL instance (LocalDB or SQL Express)

Pros

Well arranged easy-to-use CRM functionality with nice ability to customize a lot of entities. Full integration with Outlook with useful extensions.

Cons

Just elementary functionality for project management. We would appreciate improved tasks management.

good produkt in good price

Pros

good product in good price, czech language, good support, easy work on this software, easy orientation during work

Clarity of management

Pros

The possibility to collect a lot of information about bussines opportunities and projects. Easy to work with data.

Cons

From the beginning somewhat more complicated to control, but after learning it is good. It was necessary to add some columns to our company

Pros

The big advantage is that the program runs in a familiar environment. This makes it easy to implement, employees are quick to orientate. It saves significantly implementation costs.

Cons

As the only problem I see the ability to work on one PC in one database only. This is a problem if you work in several companies.

Having all of the sales leads accessible in one place, being able to analyse and manipulate the data out of the system and into excel is an advantage.

Pros

The software is very easy to navigate your way around and E-way worked very closely with us to develop a customised system which was tailored to meet the needs of our business. The fact that it is Outlook based is also an advantage, no need to open other programs etc. E-way have continued to support us with post implementation changes to the software and also supported us with training in Europe and the Southern Hemisphere.

Cons

We have managed to overcome most of the issues that we had with the system initially, these were mainly issues of initial specification which were worked through together with E-Way to resolve

Pros

I most like the adjustable workflow for project management. This functionality has helped us greatly in the processing of internal processes

Cons

It is necessary to complete a better work with the tasks, the assignor of the task after sending it no longer has the possibility to edit it (adding notes, changing the deadline)

Overview of tasks and their status for all users.

Pros

Simplicity of use, integration into outlook, clarity. Database items can be customized to the user.

Cons

Reports are not always clear. Sometimes there are problems with the database and the intervention of the service department is required.

Support for the next years.
Nice working CRM.

Pros

Many possibilities to create the CRM you need.
Many features I still have not tried out, but will be very helpful.
Easy to share documents and customer infos in the team.

Cons

For the mobile APP a fixed IP adress is needed.
The look is a bit artless. Some important buttons might be bigger and more colours would be nice.

Work organized and in the same tool, efficient, excellent syncronization, easy to work with.

Pros

Very intuitive and user friendly. All is synchronized and really makes our work more efficient and productive.

Cons

There's really nothing to point out until now. But I'm expecting to be able to work with it on my Ipad.