eWay-CRM Software


eWay-CRM is a customer relationship management (CRM) solution which helps marketing professionals and small businesses track business opportunities and engage with customers.

eWay-CRM allows businesses to store contact information and engagements. The marketing module helps organize marketing campaigns and target potential customers. eWay-CRM automatically tracks communication history and creates a follow-up plan for salespeople. Users can automate administrative tasks such as sending pre- and post-engagement emails, assigning leads and sending quotes and documents to customers.

eWay-CRM allows businesses to create contact categories based on relationships, geography, importance and other factors. The auto-reminder feature helps businesses keep track of their payments, appointments, clients’ birthdays and anniversaries and other milestones. Users can also track business activities on their mobile phone with the eWay-CRM Premium mobile app for Android. eWay-CRM also integrates with Outlook, allowing businesses to handle CRM activities from the Outlook interface.

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Lead information

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



82 Reviews of eWay-CRM

Overall rating

4.5 / 5 stars

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

wow!

Pros

I love that i am able to stay so organized with all of my customers.

Cons

No cons, simple and effective software.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Pros

Ease of use; everything resides within MS Outlook, and there is almost no learning curve to the eWay features

Cons

Have not encountered any negative characteristics