eWay-CRM contact information
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About eWay-CRM
CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.
The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities ...
119 Reviews of eWay-CRM
Average User Ratings
Overall
4.63 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2020
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
One of the best CRM I ever used
I'm glad we're using eWay-CRM. It helps a lot and it saves time.
Pros
customizable bulk emails project planning reports workflow automatization quotations and inquiries great customer service
Cons
none, after almost two years I'm still happy, they update frequently and are always ready to help
Reasons for Choosing eWay-CRM
For its customization and integrations.
Reasons for Switching to eWay-CRM
I wasn't completely satisfied in many ways, so friend recommend us eWay-CRM.
August 2020
Karel from Biotrade
Company Size: 2-10 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2020
eWay review
It is working as we need. Mostly eWay support team are faster than us :)
Pros
Adaptability by myself - for most edits I don't need contact support
Cons
Bugs from MS Outlook are transferred to CRM
Reasons for Choosing eWay-CRM
Price & simple adaptability
Reasons for Switching to eWay-CRM
Individual solution cannot be easily upgraded to newer version
December 2018
Joe from RAPA
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
December 2018
MS Business Contact Manager Replacement
This has been a wonderful tool for a individual as free option.
Pros
- plugs in directly to local outlook instance with tool bar/ribbon icon for company or contact input. -supports parent child relationship between company's and contact's - allows image import for profile pic. -no custom fields with free version
Cons
- does not allow contacts in multiple company profiles with same email. - does not encrypt data at rest.
September 2020
Petr from KRBY Jurčák s.r.o.
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
eWay review after several months of use
Pros
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
Cons
I would welcome if eWay was natively ready to connect to other system in order to share data, for example inventory managed in the accounting system, or if there was better support from eWay to do this connection via API. Also mobile APP could be improved, such as better documents management, support of another modules (Goods, etc.).
Reasons for Choosing eWay-CRM
Experience with eWay from my previous client (ŠEBESTA - služby slévárnám).
September 2019
Peter from PV Medical
Company Size: 2-10 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
More than pleased
I am really pleased with my e-way experience. Keep up the good Work!
Pros
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need. We use it most for to keep track of our customers and soon to be customers towards sales and marketing tasks. And a big shout out for the technical support!! The responsetime is quick and proffessional and always bring the right answers.
Cons
No comment really! I’m all over pleased.
Reasons for Switching to eWay-CRM
I get most of the same product to a much lower cost.
