I have had a great experience. Again, it is so easy to use and to track patient activity on.

Periodically there will be an odd malfunction. The most recent one was due to a software update.

There has been a feature request for this since before we changed software and I do not feel that it would be hard to implement.

Overall our experience has been very positive. They were upfront about the work that would be involved in making the transition and were supportive of our team.

The support staff from when we put in tickets have been supportive and have addressed and mostly resolved concerns that we may have  found.

EzyVet is very customizable and user friendly. There are multiple functions and it integrates with a lot of other platforms, including Zoom for Telemedicine.

Inability to copy puppy profile. SEARCH ENGINE - the more data one supplies the more data is displayed - it should be the opposite.

The launch went so well this week and customer service  were amazing. I can see now why the training costs what it does it's worth every penny.

A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week.

Always have great experiences when working with the support team. Our practice has been able to continue to grow in part due to the continued advancements that ezyVet is constantly making.

Support has been terrific and our questions are answered quickly and they always make sure we have the answer we need.

Easy to access, easy to use, helps streamline communication and make both the Client and Team experience seamless.

We have really enjoyed the software and feel its just only going to get better.

The customer service  All Stars are a joy to work with and very quickly address any questions I have.

The software is easy to use. New employees are quick to catch on how to use it.

I am very pleased with the transition and feel that we made a great choice switching from IntraVet.

The support team is very accessible and happy to answer our questions. I've been able to integrate with almost all the third parties I could with my old software.

I enjoy learning how to use new software and I found this to be user-friendly and relatively simple to navigate for the tasks I needed to tackle.

The experience now is that we have a great system that fulfills our needs and then some, more industry partners are integrating with ezyvet and it will be better when more join.

Some great features such as integration. Has everything one would need for a paperless practice.

EzyVet works well, with good acceptance and use by staff, the integration with xero is great and provides significant analysis if required.

I really like the reliability of the product. We used to restart our servers daily.

Love the software and for 4 locations it’s super easy to schedule appointments and communication with client is readily available.

The partnership we have with ezyVet is Fantastic. We work as a team to achieve best outcomes.

After investigating as many veterinary medical record programs as possible for upgrading the software at our 15-Doctor Specialty Hospital, ezyVet stood out as the one that best met our needs.

I find it very easy to use. We were lucky to have an implementor come on site who was fantastic.

The transition from our other software was quick and easy. Best decision our practice ever made.

There was some confusion and disruption in the initial transition to ezyVet, but this was almost entirely due to a lack of preparedness on our (hospital) part, and not the fault of the ezyVet team.

What I love most about Ezyvet is that is so easy. Once you get to know your navigation it all makes sense.

Incredibly easy to use compared to all other EMR systems I've seen.

However, they fixed the problem and the malfunction is gone. Although overall very powerful there are a few small  features that are missing.

I love the ease of use the most with this software. It is so user friendly to people who are not good with computers.

Making the transition from Cornerstone has been difficult for staff because of the new aspect of determining at what level communications should be housed.

The integration with Smartflow helps facilitate timely treatments.

I and the warning when you have more than 11 open at a time. But in order to get to print vaccine history, I have to click open at least 5 tabs.

The ease of use once you are familiar with the product, as well as the constant updates to better the product.

Ezyvet allowed us to make specific prices for those days only, and track the data so that we could improve at the next clinic. Ezyvet is adaptable to our nee.

Some things are confusing to navigate and hard to find. You have to complete a couple steps in order for something to work properly.

Xero integration has meant improved financial reporting and profit. The reminder system is fantastic and reduces staff time and costs.

From a clinical perspective, ezyVet allowed my team to become more efficient and increase revenue due to better charge capture.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

ezyVet is a cloud-based veterinary practice solution that helps hospitals and clinics manage daily operations. The solution has a calendar management feature to book appointments using color-coding and status flags. The calendar management enables staff to make last minute changes in appointments.


ezyVet enables staff to gain quick information about the patient without clicking the patient's record. The solution has different billing icons to indicate whether the payments are pending receipt or approval. The application has a structured clinical module to store animal records, prescription details, treatment history and appointments in one place. The clinical module allows multiple teams to view and edit patient records at the same time.


ezyVet integrates with Xero banking and accounting solutions so that all customer details, supplier details, customer invoices and payments automatically replicate in Xero. The solution is available on a per month subscription basis.



LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Multi-Channel Marketing

Purchase Order Management

Electronic Payments

Status Tracking

Payment Processing

ID Tracking

Customizable Reports

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

Medical Records

SMS Messaging

Charting

Horse Records

Referral Tracking

Ad hoc Reporting

SSL Security

Electronic Signature

Client Database

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Calendar Management

Telemedicine

Template Management

Data Import/Export

Accounting

Self Service Portal

Contact Management

Sales Reports

Inventory Tracking

Performance Metrics

Imaging and X-rays

Role-Based Permissions

Client Portal

Forms Management

Email Reminders

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Automated Scheduling

Customizable Templates

Billing & Invoicing

Accounting Integration

Expense Tracking

Real-Time Reporting

Income & Balance Sheet

Automatic Backup

Batch Processing

Stock Management

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Customer History

Tagging

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Check-in/Check-out

Search/Filter

Decision Support

Physician Management

Coding Assistance

Interaction Tracking

Contact Database

1 user: $230/month

2-9 users: $350/month

10-19 users: $560/month

20-29 users: $805/month

30-49 users: $1,175/month

50-74 users: $1550/month

Additional blocks of 25 users +$310

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ezyVet

In Person

Live Online

Webinars

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

ezyVet vs Zoho CRM

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