Inception CRM provides a real-time "helicopter view" of your salesforce activities in the market, and/or a micro-analysis of a specific activity where and when needed.

Features are aligned with the company's expectations. Above all, the people behind this software understand the complexities of the pharma market and they quickly adapt to the ever-changing environment.

Hard to say as I cannot recall encountering any important drawback.

The software is easy to use and easy to understand. easy to find sales data. Comprehensive system for evaluating work efficiency. The most important function in the product is the evaluation of sales and visits. The economic components of the software such as the calculation and the logbook are also important, it is well processed.

When the software is mastered, it can be overlooked. It is sometimes slower due to the volume of data processed. If it would be possible to link sales to the doctor's location, I would welcome such a possibility.

it does the job of call recording adequately.

Plenty of drop down menus, easy to progress from page to page, fairly quick call recording

Customer search and filter options poor; how to add new customers?

I am satisfied

quick view on the dashbord - all the information I need for the day

I would like to have more integration with small wholesalers

satisfied

global castumer information, access to all needed information

complexity modules, good analytics, quick reponde

Ease of use, useful reports, quick reports of sales and plan fulfilment overview, necessary information about institutions

Sometimes slow work of the software and long synchronization of data.

I have been working for the guys at D3S for 3 years now and it's been a very productive relationship. We have evolved the system to ensure it keeps very close to our business needs.

Inception CRM is a very modern application that allows us to adapt our approach to CRM management. We can gain vital analytics and build reports to allow us to monitor and measure all key metrics.

There is very little to say from a negative perspective as any issues get rectified very quickly by the team at D3S.

Really helped me manage my area with all my customers, documents in the right CCG's

Ease of use on my laptop & phone. Especially the phone because I can use the software without wifi

Maybe use it off line in the future, But it is an excellent system

Appropriate support is essential for a successful CRM project, both internally and from the vendor.

The system provides accurate and objective information about the efficiency and effectiveness of my sales team.

The system covers all my needs. The key is to use it properly.

Provides a very good overview of sales force activities, clear results and segmentation.

The system is clear and allows you to work with customers, sales data. Export options and sales analysis are important.

Requires training and a motivated user / administrator.

La experiencia no puede ser mas satisfactoria, como ejemplo lo bien y rápido que adaptan el CRM a los diferentes cambios normativos que hay en España en la la legislación tanto nacional como autonómica. Todos los cambios y necesidades del negocio se ven reflejadas en un programa ágil, rápido y efectivo para el usuario final de front end and back office.

Lo sencillo que es el uso para el delegado y jefe de zona, la gran verticalidad para el mercado español farmacéutico y sanitario, las diferentes plataformas, IOS, Android, Windows, WEB, que puede estar instalado. La integracion con Fedicom V1 y fedicom V3 La integración con Edicom usando AS2 para el envió de pedidos. La integración con Oracle La integración con JDE

No he encontrado nada que me guste poco en Incepcion CRM

Most of the time sales data, Comparing sales over the periods, oevr the clients, sles developmnets, making the orders...

As a Sales Manager OTC is important for me to have fresh sales data as well as history of each client and their development. Transfer shop in the field is also good toolls for doing orders.

the way of transforming the reports to excel form I wolud prefer to e more user firendly.

This CRM system, when properly designed, is able to assist in regional analyses and help in the optimization of processes in the field.

This CRM system is very resistant to unwanted user interference

High performance requirements for nooteboks

Excellent - Easy to use and excellent support if any issues arise

Helps plan and manage priorities with individual customers /accounts

Perhaps could improve on adding new identified HCPS

Predominantly I use this platform for territory management and reporting, where it is of a big help by planning my business routes effectively, identification of potential customers, leading to achieving business goals at the end with consistent check of the return on investments in monthly billing reports .

The most I like about this software is its complexity. Almost everything you need to your job is possible to be stored and/ or be found here. I appreciate that this software is a big support of my time saving and efficiency.

There are no features in my mind I may propose to be improved.

easy to use solutions

wide integration with with business portals

none, we are fine with overall support, fully satisfied

Very good

User friendly, intuitive, very nice graphic, good vendor support,

More integration, better value for money

We used it in company 14 years without any problems.

User friendly and all employees has no problem to use.

Software is working perfectly and quickly

I like this system, it is very clearly and easy. It is can help me with my daily work for plane and result sales.

It is very clearly for us , like as medical representative. It is very sofistic system , it is very easy to use it.

Everyting is ok, i have not any problems with this system.

More itteraction with smaller wholesalers, and our warehouse movianto

User friendly , quick access, generate required information

Data user friendly systém and support all areas in management decision

User fiendly, easy to find the sales data.

Transfer shop - to check the orders- not in one step. Excel background easier for use.

Easy working and handling CRM system

Easy, friendly to use and learn, complex CRM solution with many modules - options

We are pretty satified, customer support is effective

What really has stood out for me, my team being so happy with the of the program. ! end of story.

This software is very user friendly and the support we receive is outstanding.

honestly speaking, i have nothing negative to say about the software