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> Reviews of Keap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Keap is a good fit for you!

Source: https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews

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Keap Reviews

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[Overview](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)

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# Keap Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(613)

4

(418)

3

(149)

2

(57)

1

(61)

## Secondary Ratings

Ease-of-use

3.6

Customer Support

4

Value for money

3.8

Functionality

4.1

* * *

### Pros

"I use Keap to manage marketing campaigns and automate sales for my small business — it combines CRM, email marketing, and automation, so I can keep all my customer interactions in one place."

"The marketing capability and easy Email marketing and lead generation to campaign easy management this system is effective and the insights collection across several websites this toolbis amazing."

"From automated pipelines, to texting, to an easy tagging system that keeps email lists clean and organized, they give you everything you need run a small to mid-sized business."

### Cons

"I also do not like using Stripe for credit card payments as they have swiped clients’ cards without approval due to a glitch on the back end."

"I'm old school and never like when things change up too much, but the initial downside was the add on costs for the additional bells and whistles that most of the newer companies include in their CRM."

"Template options aren't the greatest, and when you use your own HTML - once it sends, it gets corrupted with their code."

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Keap Reviews, Pros and Cons - 2026 Software Advice