Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing!"
"The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs. "
Cons
"The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature."
"The user interface could use a little bit of upgrading but the overall software is excellent to use."
"The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details."
Inside Sales Box Reviews
Filter by:
February 2021
Joseph from Lidl Ireland
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
February 2021
The application assesses sales productivity with a performance management plan.
Inside Sales Box is a wonderful tool to manage the business detail with a single click. Simply we have to add in the primary data and the tool does its section itself. The whole management can work according to its plans and ideas. The strategies are fine and able to implement in different sections. We can watch the detail by segmenting the tool into different parts and would be getting the detail within each part collectively. A multi-purpose application is beneficial for taking over the lead management of the company.
Pros
Inside Sales Box is a strong application by managing the infrastructure of the company with its detailed management process. We can bring the change by using its lead management to control further promotions in the company. The whole management can be taken over to apply the new methodology of work. We can use the tool for making a wide work distribution among the employees.
Cons
The application is not much support to the small scale because it may be pricy and people won’t find it helps to work at a low cost. The networking is responsible to carry on its features and managing abilities are more prone to deal with large set-ups.
April 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Affordable Alternative to Traditional CRMs
Pros
InsideSalesBox provides an all in one solution for prospecting. Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition.
Cons
The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature.
January 2018
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
January 2018
Good features, but missing functionality
Pros
I like that Inside sales dialer is embedded in sales force. Very easy and streamlined to any process you already have inside of sales force. I didn't have to learn anything new which makes this an awesome choice
Cons
The dialer call quality is not good. very spotty and often disconnects or won't connect at all. Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers.
May 2018
Anonymous
Company Size: 501-1,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Great features and functionality
The ability to track performance is great!
Pros
The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing!
Cons
The user interface could use a little bit of upgrading but the overall software is excellent to use.
January 2016
Abhilash from SO Network
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
January 2016
Inside Sales Box is a great tool to help your Inside Sales process Smooth and Productive.
The product is great and a market leader in its segment. It's not a CRM that's what most people in the industry take it as. I have seen most companies emphasize on their features and functionalities for creating differentiation in the market, what is different about team ISB is apart from the focus of delivering features they are best with their Customer Service managed by the Support team and Customer Success managers. Overall a great product with a passionate team to work with, would recommend one and all to go for them.
May 2016
Anthony from Vision33 | SAP Gold Channel Partner
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Inside Sale Box Sales Acceleration and Enablement
I have worked in the software industry over 20 years with the biggest companies in the industry. Inside Sales Box (ISB), have done a remarkable job with our implementation. Our Biz Dev. guy Siba S Panigrahi and our Customer Experience Mgr., Pulkit Garg and the entire development team have been there with excellent responsiveness to our needs and requests. They have handled out 1 off's without hesitation and efficiently. I highly recommend ISB to any company that seriously want's to increase sales!
December 2014
John from TN
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2014
Fastest sales progress within 3 days of going live
When we started using Texo, we expected a positive turnaround in about 7 to 15 days and finally a "break-even" on this investment in about a month. This figure was assumed keeping in mind that we were migrating from another system and our agents shall have a learning curve. The agents and the supervisor were comfortable from day 1 and surpassed all our previous records of Sales-Per-Day starting day 3 itself.
February 2016
Charles from Infinity International Processing Services
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
February 2016
The new ISB demo was great.
With the ability to use LinkedIn and Twitter with the new system, as well as new follow-up features, this will allow more data collection per client. With more information we'll be able to have a better conversation with clients and hopefully better suit their business needs.
October 2016
Raul from Intacct
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2016
Another IS Review
Great product...but they often fail to release upgrade when noted...not huge issue, but just a bit frustrating.
October 2016
Corey from hanover insurance
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2016
software overview of product
overall a good experince with the software easy to use go value for the money and customer support has a good sla
January 2018
Roger from Ten-X
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
January 2018
It's a great tool box for boosting performance.
Pros
The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs.
Cons
The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details.
February 2016
Shane from Health 360 Labs
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
February 2016
Great calling software, Customer support and Easy to use to enhance Sales.
Inside Sales Box is one of the best Software to save data and dialing the best part is that it keeps all the data saved and secure. I like theirs customer service like the way they resolves the issues and help Clients. I know of the person in Customer Service Namely "Amitoj" he is always very helpful and caring for Client this is the only reason i love to use this Software.
February 2016
Edison from Horizon Tech
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Great calling software, Customer support and Easy to use to enhance Sales
This software is excellent and very easy to use this is the best calling software i ever seen and the best this is, If in any case there is an issues regarding texco Amitoj Singh is always ready to help me to resolve the issue ... I must say the best software with best CSM and that is Amitoj Singh..