All Kylas Sales CRM Reviews
1-25 of 421 Reviews
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Mudit
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Kylas CRM - Sit back relax! Kylas is there
With Kylas we now have a seamless lead funnel, proper reporting and analytics of the sales operations. This has not only improved the overall productivity of the company but is helping the brand to picture the future.
PROSThe best thing about Kylas is that it works like a sturdy 4x4, ready to take on any terrain. Just throw any integration in its way, and Kylas will blend with it like anything. The support team is to be given all the credit for the seamless onboarding and after-operations.
CONSThe abundance of features that are not required is a concern, but it makes sense considering the different types of industries it caters to. I struggled to think of any bad part of Kylas CRM. One can always choose Kylas over other hyped CRM's present in the market.
Reason for choosing Kylas Sales CRM
1. Pricing2. Features3. Support4. Ratings
Vendor Response
Hi Mudit, thank you for sharing your valuable feedback with us! We are glad that you enjoy integrations and other features with Kylas. It's good to know that our support team is helping you use the CRM to its best. Also, we are ramping up our feature set and will share updates regarding the same with you soon.
Replied April 2023
Meghana
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Kylas CRM Usage Review
The tracking of day-to-day activities, reminders, and process automations, which we previously handled manually, are among the best features I've experienced in Kylas CRM. It is highly beneficial for sales tracking purposes.
CONSAs of now, I have not experienced any issues with Kylas.
Spoorti
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
Flair Mania services private limited
I can confidently say that Kylas app is one of the best CRM solutions available for businesses. From day one, the platform's user-friendly interface guided us through each step, making the onboarding process seamless.
Nazia
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent Application, It is user friendly, very good support
Amazing, we can use very easily without any difficulty and track the leads stages
PROSWe can track the missed call back leads by setting reminders and we easily track the sales closure each and every day where the leads stage is day by day. And obviously good customer support makes me to use very easily.
CONSas of now, there is no cons, it is good
Reason for choosing Kylas Sales CRM
It is very affordable( cost effective), user friendly to use, we can track and set the reminders to close the leads
Nagabhushana
Apparel & Fashion, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Best CRM and Lead Management software
The best part of the CRM is the easy intregration.
CONSThe worst part in CRM is the notification thing.
Mohd
Information Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Keep it up Kylas
Easy to handle, time conserving, productive.
CONSEverything is good, will see how it goes in future
Pankaj
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Easy To Use
User Friendly Data Management Sales Pipeline
CONSIt a good CRM There is no cons about it.
Prajakta
Consumer Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Kylas Feedback
Lead Management Feature of Kylas it is useful and also user friendly easy to undertsand
CONSHere we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead manually
Suryakant
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Best CRM software i have ever used
Kylas has given a friendliest User Interface (UI) to manage our lead and workflow. Customizations are super cool and easy.
PROSKylas has given a friendliest User Interface (UI) to manage our lead and workflow. Customizations are super cool and easy.
CONSKylas has given a friendliest User Interface (UI) to manage our lead and workflow. Customizations are super cool and easy.
Abhishek
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Pocket Friendly Service with great support till date
Ease of use, my team likes the UI of the Mobile app.
CONSI found nothing to dislike till date, expecting more tracking features in future
Reason for choosing Kylas Sales CRM
Found this product pocket-friendly and easy to use
Girish
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Cost effective and user friendly
Excellent...!!
PROSIt allow me to get a proper productivity of employees. Report s are fetching as per my requirements. Data management is proper and very easy. It helps me to get proper details on each task. CRM is fully customizable.
CONSAs of now there are no cons, we are still implementing new things and API's and few more integrations are yet to be happen.
Reason for choosing Kylas Sales CRM
It is more cost effective and features wise it is better option we are looking forward for the better durability.
Reasons for switching to Kylas Sales CRM
Cost and the functionality of the CRM.
Vendor Response
Thanks a lot for sharing your valuable feedback with us, Girish! We're thrilled to hear that it has been a cost-effective and user-friendly solution for you. We're glad that the CRM has allowed you to improve employee productivity, generate customized reports, and manage data easily. Also, we are updating our feature set and will soon update you about the same.
Replied June 2023
Prasanna
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Most Affordable yet Feature Heavy CRM
Great
PROSLead Capture Integration, Lead Management and Automation are the best
CONSThe requirements section is placed at the bottom than at the top. When adding a new lead, we have to scroll down past lot of unnecessary sections to get to requirements and budget.
Reason for choosing Kylas Sales CRM
The pricing for almost same set of features and customer support
Reasons for switching to Kylas Sales CRM
Needed to manage better
Vendor Response
Hi Prasanna, we are glad that you shared your valuable feedback with us! Thank you very much! We appreciate that you enjoy lead capture, lead management, and automation with Kylas. We are ramping up our feature set including the dashboard and will soon update you regarding the same.
Replied March 2023
Priya
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Kylas CRM has been a game changer for our sales team.
Overall, I am very impressed with the software and what it has to offer. Using the centralized system, we can manage customer data and interactions in one place, which is user-friendly and intuitive. Keeping track of my pipeline has been made easier with features for lead and opportunity management.Additionally, the reporting capabilities have helped me identify areas for improvement and gain valuable insights into my team's sales performance.Moreover, my team appreciates the customization options and integration options available, which allow us to tailor the software.Finally, I highly recommend Kylas CRM software to anyone looking for a comprehensive and efficient CRM solution.
PROSThe intuitive interface and customizable dashboards have made it easy for us to track and manage our leads and deals efficiently. Our operations have become more efficient and effective because we can import and export data seamlessly. Our business has experienced a significant improvement in the administrative process through the intuitive user interface. As a whole, we're extremely satisfied with Kylas CRM and highly recommend it to other companies.
CONSWe were facing issues with the pipeline stages. Despite this, we appreciate the efforts the team has made to improve the software in this area. We appreciate your dedication to continuously improving your product and providing the best experience for your users. Thank you for your hard work.
Reason for choosing Kylas Sales CRM
Our decision to choose Kylas CRM was based on several key factors. In addition to lead and opportunity management, contact management, sales forecasting, and reporting, the software offered comprehensive features that met our needs.Additionally, it was easy for our team to adopt and use the software on a daily basis thanks to its flexible interface and customization options. Our decision was further influenced by the level of integration with other business tools and systems, which helped streamline our workflows.Furthermore, we appreciated the level of customer support provided by the Kylas team.Finally, after carefully weighing all the options and thorough evaluation, Kylas CRM was the best choice for our business, and we look forward to continuing to utilize it.
Vendor Response
Hi Priya, thank you very much for telling us how you feel about using Kylas sales CRM. We are elated that you highly thought of the user interface and customizable dashboards. It's good to know that you really like lead management and opportunity management with Kylas. We are ramping up our feature set and will update you soon regarding the same.
Replied February 2023
arvind
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A CRM which will give you peace of mind and Pocket friendly too.
Happy user. currently i am handling remote team through Kylas. it has helped me to track all sales team and performance.
PROSEverything is super easy to setup. Most of the automation can be done through API. Call Tracking FeatureWhats app AutomationMultiple source lead connectivity.connectivity with Razaypay for online paymentPerfect for Business for remote team with online sales.Connect everything to one app. and run your business on go.
CONSNothing as of now. Might be adding post sales services also help.Adding sales target vs achievement will help as sales leader.
Reason for choosing Kylas Sales CRM
customer support is always available.
Reasons for switching to Kylas Sales CRM
Ease of use and Customer Support
Vendor Response
Thank you for your feedback, Arvind! We really appreciate that you are enjoying automation and an easy setup with Kylas. It's also good to know that you are able to track your team's performance. We will update you soon about our new features.
Replied January 2023
Arpit
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best Sales CRM experience
I've been using Kylas Sales CRM for several months now, and I must say it's been a game-changer for our business. The platform's ease of use, customizable features, and powerful analytics capabilities have allowed us to streamline our sales processes and improve our overall business performance.What I love most about Kylas Sales CRM is its user-friendly interface and the ability to customize it to meet our specific needs. We've been able to automate many of our processes, which has freed up more time to focus on other important tasks. The mobile app is also a great feature, as it allows us to access the platform on the go.In terms of security and compliance, Kylas Sales CRM has never let us down. We've never had any issues with data breaches or compliance violations, and we feel confident that our data is always secure.Overall, I would highly recommend Kylas CRM to any business looking to improve their sales processes
CONSAccording to me Kylas sales CRM can be more effective if it can manage sales expense as well
Vendor Response
Thank you very much for your review, Arpit! We really appreciate your input that you find Kylas easy to use and like its features like analytics and automation. We are also glad that you highly thought of mentioning our mobile app and data security. FYI, we are updating our features and planning to introduce the expense field to help users set and track their expenses. We will soon update you regarding the same.
Replied June 2023
Chhavi
Telecommunications, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Kylas CRM User Review
Kylas is very user freindly CRM, we implemented same in just 7 to 10 days along with product training. we can manage all leads with different type of activities available in the CRM.
PROSKylas CRM is one platform where we can set our all leads from various online lead generation sources. Kylas is very cost efficient CRM as compare to other available CRM's in the Market.
CONSKylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in all modules, customization is not allowed that much as compare to other crm's.
Reasons for switching to Kylas Sales CRM
Zoho is far expensive as compare to kylas.
Vendor Response
Hello Chhavi, thank you so much for sharing your valuable feedback with us! We are glad that you find Kylas cost-efficient. It's great that it's helping you with your lead generation process as well. FYI, Kylas offers hierarchy management and customized layouts are available on lead, deal, and contact. Also, we are updating our feature set and will update you about the same soon.
Replied May 2023
Jitendra
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
kylas
we have unlimited users and pricing is also good
CONScompany layout missing and roles hierarchy missing
Reasons for switching to Kylas Sales CRM
cost effective and user wise payment mode.
Vendor Response
Hey Jitendra, thank you so much for sharing your feedback with us! We are happy that you like adding unlimited users to your system and that the pricing also seems fine to you. FYI, we have added hierarchy management with Reporting To field that you can use on Kylas. For now, we allow custom layouts for lead, deal, and contact and will soon introduce them for other entities as well. We will soon update you about our new features.
Replied June 2023
Ritesh
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
User friendly CRM
One of the standout features of KYLAS is its user-friendly interface. Navigating through the system is intuitive, making it easy for both beginners and experienced users to access the tools they need. The clean layout and well-organized menus contribute to a seamless user experience, ensuring that your team can focus on tasks rather than struggling with the software.
CONSFor users unfamiliar with CRM systems, the initial learning curve might be steep. Despite its user-friendly interface, mastering all the features and customization options could take time, which might impact immediate productivity.
Vendor Response
Hey Ritesh, we are so happy that you shared your valuable feedback with us! We're glad that you find our user-friendly interface to be a standout feature, making navigation and access to tools intuitive for users of all levels. We understand your point about a potential learning curve and will consider it. FYI, we are updating our feature set and you will soon get updates about the same.
Replied October 2023
Salvin
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Kylas CRM
Loved it ! Would recommend the product for sure.
PROSThe Pipeline stages, Easy setup process, the complete hand holding from the Kylas team till you are live. Faster responses and support.
CONSCalendly feature can be made available , which would increase productivity.
Reasons for switching to Kylas Sales CRM
Support reasons. ( No quick resolutions )
Vendor Response
Hi Salvin, we really appreciate your feedback! We are glad that you are happy with our pipeline management and easy setups. We are working on our feature set to ensure a great experience every time. We will update you soon!
Replied January 2023
Prateek
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Why you should Kylas CRM when your setting up your Marketing and Sales process in your org?
3 months on the CRM is working well with our system.
PROSAs an admin and from Marketing & Sales / Customer Success Kylas CRM helped me automate most of my whatsapp messages and email messages. Now I can get the customer data easily when I am on a call with them.
CONSIntegration with our own admin database was a little bit challenging and time consuming could have been a lot more smoother. Only issue was with the mail jet email template not being available at the automation workflow.
Vendor Response
Hi Prateek, thank you so much for your feedback! It's good to know that with Kylas, you can easily automate your WhatsApp messages and emails and have your customer data handy. FYI, we are planning to introduce Mailjet action on workflow in the coming time. We are also updating our features to improve your user experience and will soon update you regarding the same.
Replied May 2023
Tejas
Consumer Electronics, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Good CRM with amazing feature at best price
Lead + Deal management, Integrations, and APIs, Easy to customize
CONSUI/ UX could be better for sales and non technical team members like HubSpot
Reasons for switching to Kylas Sales CRM
Because Kylas was better at 15K price
Vendor Response
Hey Tejas, thanks for your review about Kylas! We're elated that you find our CRM to be good with amazing features at a competitive price. We would like to mention that we are working on our CRM including the UI/UX and will soon update you about the same.
Replied October 2023
Abhay
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Gratitude for Exceptional Support: A Note to the Kylas Software Team
I wanted to express my appreciation to the Kylas software support team for their exceptional assistance during our recent onboarding process. Their prompt responses, clear instructions, and proactive approach were instrumental in ensuring a smooth transition for our team. The support team's professionalism and dedication have truly exceeded our expectations, and we look forward to continuing our partnership with Kyla's software. Thank you for your outstanding support!
CONSReporting Structure and some features- Some of the features are still not available in Kylas which we have already highlighted to the support team. Hope Kylas backend team is working on the same and help us with the resolution.
Dhiraj
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Kylas feedback
This software has no bugs and it is convienient to use
CONSThis software goes down sometimes when their team is developing something
Vendor Response
Hey Dhiraj, we are glad that you shared your feedback with us! Thanks a lot for this! it's great to hear that you find our software bug-free and convenient to use. We apologize for any inconvenience caused by occasional downtime during our development process. We strive to continuously improve our software and appreciate your patience during these periods. Our team is dedicatedly working on the features and will soon update you about the same.
Replied June 2023
Ajay
Telecommunications, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Kylas CRM Review
Good CRM. Customization is available, good sales tracking platform, we can set Sales Target in CRM.
PROSKylas is easy to use, good sales tracking system, data is managed and presentable in analytical view. overall good product.
CONSReport view is not good in Kylas CRM. Layouts are not available in every module
Reasons for switching to Kylas Sales CRM
Zoho is very costly
Vendor Response
Thank you for sharing your valuable feedback with us, Ajay! We are so glad that you find Kylas easy to use. It's also great to know that you like our features like the sales tracking system and data management. FYI, we let you customize layouts for lead, deal, and contact for now. Also, you can check different report view options like bar charts, pie charts, and tables. Also, we are updating our feature set and will soon update you regarding the same.
Replied May 2023
Deepak
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
NO downtime issue
- in the beginning we had a lot of issue with speed and the software going offline, but now it has come a long way and don't face that issue anymore.- the simple and ease to use, not much of confusing options its just nice and clean UI.
CONS- they have to yet come up with more dynamic reporting system. - they have to get a better development team, to make the mobile APK more usable.
Vendor Response
Thank you so much for telling us what you feel about Kylas, Deepak! We're glad to hear that you find our CRM simple and easy to use and that you no longer experience downtime or speed issues. We are improving our features including the reports and will soon update you about the same.
Replied August 2023