---
title: "Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Kylas Sales CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kylas Sales CRM is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/kylas-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Kylas Sales CRM Reviews

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# Kylas Sales CRM User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 629

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 526 reviews (84%)
- 4 stars: 91 reviews (14%)
- 3 stars: 8 reviews (1%)
- 2 stars: 2 reviews (0%)
- 1 star: 2 reviews (0%)

### Most mentioned pros

- The best feature That I liked about the software is that you can add notes at multiple levels(Meeting wise and client wise) and the cross application sync (calender blocking etc.) has also proven very useful to me.
- The platform allowed me to track the sales pipeline, schedule follow-ups, maintain customer records, and monitor team activities in one place.
- What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place.

### Most mentioned cons

- Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time.
- This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer.
- There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance.

## Kylas Sales CRM customer reviews

Showing reviews 1-25 of 629 (page 1).

### Security and Management for sales

- Overall rating: 5/5
- Reviewer: ROSHAN K.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

It's great for small business use, and provide security and transparency which helps to communicate better with customer. Great for tracking scale cities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It provides customer support plus it's easier to manage sales management, moreover provide security to small business use and easy to use.

#### Cons

Sometimes the information in CRM doesn't match the customer actual details or whatsapp comunication which creates confusion and extra follow ups

---

### A best Crm tool for your business needs

- Overall rating: 5/5
- Reviewer: Nitin S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I had good experience with kylas regards the chat experience and lead management overall it's a best thing to have

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The filters which they have seen tickets and unseen tickets and replied and not replied and loved their pipeline

#### Cons

Mostly there are less reasons to least liking about kylas but building a pipeline In begging is a bit challenging

#### Reasons for switching to Kylas Sales CRM

The organisation switched it but I found it very good

---

### Kylas CRM: A Game-Changer with Room for Growth

- Overall rating: 5/5
- Reviewer: Pooja P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making.

#### Cons

The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage.

---

### Stay away from KYLAS

- Overall rating: 1/5
- Reviewer: Richa S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

To summarise what you're actually getting: - Emails land in spam with no working fix in base plan - Lead management requires additional payment - No API integrations that actually function - Support goes silent after payment - Undertrained onboarding team and support team Ask everything in writing before you pay. We learned the hard way. Would not recommend.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

There are no pros in Kylas, Free tools are better than KYLAS, eacha nd everything you have to pay seperately, no idea then whats the use of KYLAS

#### Cons

Extremely disappointing experience with Kylas CRM. After making the payment, the support team became completely unresponsive on their WhatsApp group — basic questions went unanswered for days. What shocked us most: getting leads into the CRM — the most fundamental feature of any CRM — required an additional payment. This was never disclosed upfront. Charging extra for core functionality after already collecting payment is unacceptable. On the integration side, Kylas claims to connect with third-party tools but the reality is very different. Their team was unable to complete even a basic link integration. The support resources assigned to us were undertrained and needed guidance themselves — not something you expect when you're paying for a professional product. No API integrations actually worked during our entire onboarding period. I would strongly advise any business evaluating Kylas to ask very specific questions about what is included in the base price, what requires additional payment, and to get all integration capabilities confirmed in writing before paying. We wasted both money and time. Would not recommend.

---

### A Valuable CRM for Sales Tracking and Follow-Ups

- Overall rating: 5/5
- Reviewer: Jeenali D.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency.

#### Cons

Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented.

#### Reasons for choosing Kylas Sales CRM

Cost effective, easy to use and everything in on place

#### Reasons for switching to Kylas Sales CRM

Very limited features so we were fining something for entire automation

---

### User-Friendly CRM for Efficient Sales Management

- Overall rating: 5/5
- Reviewer: Ishika J.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps streamline lead management and follow-ups, and keeps the sales process organized. There is room for improvement in advanced customization and reporting, but overall it is a useful and efficient CRM.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

* Easy-to-use and intuitive interface * Simple lead and pipeline management * Effective follow-up tracking * Useful automation features * Helps keep customer data organized * Improves sales team productivity

#### Cons

* Some advanced features could be more customizable. * Reporting and analytics could offer more flexibility. * The mobile experience could be improved further. * Occasional performance lags can be frustrating.

---

### User-Friendly CRM for Efficient Sales Management

- Overall rating: 5/5
- Reviewer: Gurutej S.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Kylas Sales CRM has been positive and productive. It is easy to use, helps manage leads and follow-ups efficiently, and provides good visibility into the sales pipeline. The platform has helped streamline my sales activities and maintain better customer tracking. With further improvements in customization, automation, and reporting, it could become even more powerful for sales teams.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Kylas Sales CRM is its simple, user-friendly interface and effective lead management. It makes it easy to track leads, follow-ups, sales activities, and customer interactions in one place. The CRM helps maintain a clear sales pipeline, improves follow-up discipline, and gives better visibility into overall sales performance.

#### Cons

The main area I found could be improved is customization and reporting flexibility. Some advanced reports and workflows can require additional configuration, and a few features could be more intuitive. Overall, these are minor limitations compared with the CRM’s ease of use and lead-management capabilities.

---

### Good CRM Marketing software

- Overall rating: 5/5
- Reviewer: Javed S.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

BEST

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Good marketing software with owners and sales stages going next steps for planning and getting lead to deal.

---

### Excellent Service

- Overall rating: 5/5
- Reviewer: Swampurno S.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Features of This Software is extremely good I like very much my work done very good & It's good for small business

#### Cons

Bugs & Issues is must improve its very helpful for us we are from small business industry sales management is good.

---

### Future CRM

- Overall rating: 5/5
- Reviewer: Vignesh V.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Very Excellent CRM, we have not faced any issues to date and a very friendly process dealer and original equipment manufacturer

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Sales management and link with dealer & OEM VERY GOOD SYSTENS , Our sales team intersted to work with this softweare

#### Cons

sales process is a very easy process and a good communication process. There is no dispute in this CRM

---

### Good Experience

- Overall rating: 4/5
- Reviewer: Naeem M.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Kylas Sales CRM has been average. The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity and provide good visibility into sales activities. However, some areas need improvement, particularly workflow and pipeline creation, which can be complex and time-consuming. The lack of detailed user manuals and video tutorials makes implementation and customization more challenging. Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience significantly. Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time. The reporting tools are very helpful for analyzing sales trends and making informed decisions quickly. Another feature I found extremely useful is the bulk lead upload process. It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort. Overall, these features improve productivity, enhance visibility, and make sales management more efficient and streamlined for the entire team.

#### Cons

What I liked least about Kylas Sales CRM is the workflow and pipeline creation process. It is quite complicated and not very user-friendly, especially for new users who are setting up the system for the first time. Creating stages, automation rules, and conditions requires significant trial and error. Another major challenge is the lack of proper reference materials. There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. Simplifying this feature and providing training resources would greatly improve the overall user experience.

---

### Easy to Use & User-Friendly Interface

- Overall rating: 5/5
- Reviewer: Suraj D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Based on my overall experience kylas is best.It's very user-friendly even for non-tech users.Powerful Reporting & Custom Dashboards

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales pipeline — very helpful for clarity and organization

#### Cons

The workflow system is amazing.Reporting tools work like magic for business.Very empathetic towards user requirements

---

### Great CRM for managing leads and closing deals

- Overall rating: 5/5
- Reviewer: Tanisha O.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Kylas Sales CRM has been a reliable and efficient tool for managing our sales operations. It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity and sales performance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Kylas CRM is easy to use, well-organized, and helps us manage leads effectively. It simplifies our sales process and makes tracking customer interactions much more efficient.

#### Cons

Kylas CRM has been a positive experience overall. If I had to mention an area for improvement, it would be adding more advanced customization and reporting options to better suit businesses with complex sales processes.

---

### Kylas Review

- Overall rating: 5/5
- Reviewer: Aditya B.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

overall good and user friendly must be used by every company too for their sales or telecalling team

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

it a very user friendly software, and service is also good by the backend team of the kylas. it is totally recommendable software

#### Cons

lagging while operations, sometimes it gets sudden lagged or due to server issue it gets stopped or its service gets lower down

---

### Excellent Quality and Fast Delivery

- Overall rating: 5/5
- Reviewer: Indra P.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

A minor frustration for some users is the lack of an auto-refresh feature on the dashboard. Generating highly specific, custom reports or building advanced data visualizations can sometimes be difficult.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I absolutely loved the ease of use and intuitive interface. It made managing leads and tracking sales incredibly straightforward, without any complicated learning curve

#### Cons

The reporting and dashboard customization options can sometimes feel a bit limited for larger businesses

---

### One of best Sales Mnagement CRM available to use

- Overall rating: 5/5
- Reviewer: Satya P.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

As mentioned in Pros every bit spend in terms of time or money is worth for the services provided by Kylas

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

With Kylas CRM I am able to track my opportunities at one place which helps me for sales management of team. With Kylas I can easily monitor the workflow strating from lead genration to proposal submission to opportunity convertion, everything is seamless WRT performance and speed. Security of the data captured or entered by team is topmost and can rely upon. Client management or getting details of clintel is just matter of few click. Seamless integration with our SAP is one of added advantage

#### Cons

In Initial journey while adopting the platform few glitches was noticed but properly addresed by Kylas team

---

### No nonsense stright Answer

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Supermarkets
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Experience for was good but some time calls were not connecting or delayed and when we want to lession call recording some time it took time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale

#### Cons

Performance and Speed something it took long time to connect or something call was not and it gave message of miss call

---

### Good kalys crm

- Overall rating: 5/5
- Reviewer: Rajesh S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like about inter face lead interaction automation. User frandly crm to boost sales. Productivity.

---

### A Powerful Tool for Streamlining Sales Processes

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Printing
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience using Kylas has been positive. It helped streamline the sales process by organizing leads, tracking customer interactions, and providing visibility into the sales pipeline. The dashboard made it easier to monitor performance and manage daily tasks efficiently. The software was generally effective in supporting sales activities and improving team coordination.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

In kylas the integration with email and calendar is fantastic. It makes scheduling follow-ups and sending reminders seamless

#### Cons

The reporting functionality feels very basic. It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking

---

### Easy-to-Use CRM with Strong Lead Management Features

- Overall rating: 5/5
- Reviewer: Bhagyashri B.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Kylas Sales CRM has been positive. It has helped our team streamline lead tracking, manage customer interactions efficiently, and improve workflow organization. The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Kylas Sales CRM is very user-friendly and easy to set up. The workflow management and lead management features help our team track sales activities efficiently. I also like the quick information search and the overall value for money compared to other CRM tools. The interface is clean, and the customer support team is responsive and helpful.

#### Cons

Some advanced features have a learning curve for new users. At times, the system can feel slightly slow when handling large amounts of data, and a few integrations could be improved for smoother workflow management.

---

### Best CRM Platform

- Overall rating: 5/5
- Reviewer: Pradyoth S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It keeps me posted on each and every activity I have scheduled, and I can manage my leads properly. Great experience.

#### Cons

Everything is ok, there is nothing to dislike about the kylae crm, but yes they can inform more, that will make your crm app more professional.

---

### User-Friendly CRM for Efficient Sales Management

- Overall rating: 5/5
- Reviewer: Sukriti N.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps manage leads efficiently, and simplifies the sales process. While there is room for improvement in customization and mobile app performance, it has been a valuable tool for improving productivity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The easy-to-use interface, lead tracking, and follow-up reminders make Kylas Sales CRM simple and effective for managing sales.

#### Cons

Some features are not very intuitive, and the mobile app performance could be improved.Limited customization, occasional app lag, and a slight learning curve for new users.

---

### Sales storage

- Overall rating: 5/5
- Reviewer: Vrushabh G.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Data management like separate leads, delas which connected with social media and also can write notes and the pipeline stages to understand the process.

#### Cons

sometime processing takes time and you have refresh again and again. updates are less for improvisation.

---

### Simple and Effective Sales CRM

- Overall rating: 5/5
- Reviewer: Vinay S.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Kylas Sales CRM has been positive. It has helped streamline lead management, improve follow-ups, and keep customer information organized. It is a good CRM for small and growing businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use with a clean interface. Lead management and follow-up reminders help keep sales activities organized. The reports are useful for tracking performance.

#### Cons

Some advanced features take time to learn, and the mobile app could be smoother. More customization options for reports would be helpful.

---

### Best CRM for managing sales

- Overall rating: 5/5
- Reviewer: Aishwarya R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

I have worked in lot of CRM'S but this one is Best till now Surprisingly smooth experience. The automation and reminders have improved our workflow a lot.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good.

#### Cons

Sometimes it took time to process in minor things but it quickly get fixed up so its not a big issue.

## More reviews

[Next reviews](https://www.softwareadvice.com/marketing/kylas-profile/reviews/?page=2)

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Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice