--- title: "Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kylas Sales CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kylas Sales CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/kylas-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) / Kylas Sales CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/kylas-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/kylas-profile/alternatives/) # Kylas Sales CRM User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 625 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 522 reviews (84%) - 4 stars: 91 reviews (15%) - 3 stars: 8 reviews (1%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The best feature That I liked about the software is that you can add notes at multiple levels(Meeting wise and client wise) and the cross application sync (calender blocking etc.) has also proven very useful to me. - What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. - The CRM has many useful features like meeting scheduling, follow-up tracking, report generation, lead management, and sales activity monitoring, which make daily work easier and more organized. ### Most mentioned cons - Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time. - This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer. - There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. ## Kylas Sales CRM customer reviews Showing reviews 1-25 of 625 (page 1). ### Kylas Sales CRM Review: The Ultimate Budget-Friendly Workhorse for Growing Teams - Overall rating: 5/5 - Reviewer: Suprith C. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been great for organizing our sales pipeline and keeping our team accountable without breaking the bank. The flat-rate pricing and intuitive setup made a huge impact on our daily productivity right away. While advanced custom automations and the mobile app still have room for improvement, it’s been a reliable, highly cost-effective workhorse that gave us the exact structure we needed to scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I loved most about Kylas Sales CRM is its unbelievable value for money and pure simplicity. The flat-fee pricing model was a game-changer for us—we could onboard our entire team without stressing over rising per-seat costs. The platform itself is super intuitive, so everyone picked it up almost immediately without a painful learning curve. Managing our leads and sales pipeline became so much easier, especially with the built-in WhatsApp and email automations handling the tedious follow-ups. On top of that, their support team was remarkably responsive from day one, making setup and onboarding totally hassle-free. #### Cons What I liked least about Kylas Sales CRM was that its advanced capabilities felt a bit constrained as our processes grew more complex. The third-party integrations are somewhat limited compared to legacy CRMs, meaning we occasionally had to use manual workarounds or custom setups. Building customized workflows and setting up initial automation rules required a steeper setup process than expected, and basic things like automatic lead tagging or assignment still had to be constructed manually rather than coming out of the box. I also found the mobile app felt stripped down compared to the web portal, with occasional sync delays when updating lead statuses on the go. --- ### A Valuable CRM for Sales Tracking and Follow-Ups - Overall rating: 5/5 - Reviewer: Jeenali D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency. #### Cons Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented. #### Reasons for choosing Kylas Sales CRM Cost effective, easy to use and everything in on place #### Reasons for switching to Kylas Sales CRM Very limited features so we were fining something for entire automation --- ### Kylas CRM: A Game-Changer with Room for Growth - Overall rating: 5/5 - Reviewer: Pooja P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. #### Cons The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. --- ### A best Crm tool for your business needs - Overall rating: 5/5 - Reviewer: Nitin S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I had good experience with kylas regards the chat experience and lead management overall it's a best thing to have #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The filters which they have seen tickets and unseen tickets and replied and not replied and loved their pipeline #### Cons Mostly there are less reasons to least liking about kylas but building a pipeline In begging is a bit challenging #### Reasons for switching to Kylas Sales CRM The organisation switched it but I found it very good --- ### Excellent CRM for Streamlined Sales Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been excellent. It is intuitive, reliable, and helps streamline the entire sales process from lead management to customer follow-ups. The interface is easy to navigate, and the features are well designed for improving productivity. I would highly recommend Kylas Sales CRM to businesses looking for an effective and easy-to-use CRM solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM is very user-friendly and makes managing leads, follow-ups, and customer interactions simple and efficient. The sales pipeline is well organised, task reminders help ensure timely follow-ups, and the reporting features provide valuable insights. It has significantly improved team collaboration and productivity. #### Cons I have had a great experience using Kylas Sales CRM and did not face any major issues. The platform has met my expectations and has been reliable for day-to-day sales management. --- ### Manjunath Bengaluru - Overall rating: 5/5 - Reviewer: Manjunath A A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I definitely refer all my pan India contact to use Kylas to automate their operations and increase their sales #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ⭐⭐⭐⭐⭐ Excellent CRM for Sales Teams I have been using Kylas CRM from a sales management perspective and have found it to be a very effective and user-friendly CRM solution. What I particularly like is its simple interface, lead and pipeline management, follow-up tracking, sales activity monitoring, and reporting dashboards. It helps me maintain better visibility of my prospects and opportunities and ensures that important follow-ups are not missed. The ability to manage the sales process systematically—from lead generation to opportunity management and closure—makes Kylas especially useful for B2B sales teams. The mobile accessibility is also very helpful for sales professionals who are constantly travelling and meeting customers. Overall, I would recommend Kylas CRM to organizations looking for a practical, easy-to-use and sales-focused CRM solution. Manjunath A Sales Manager – South India Ecubix Smart Sales Pvt. Ltd. --- ### A Decent CRM with Scope for Improvement - Overall rating: 4/5 - Reviewer: Aman G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM is average to good, and I would rate it 6/10. It covers the basic requirements of sales management, but improvements in usability, customization, performance, and advanced features could make it significantly better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Kylas Sales CRM is easy to understand and provides useful features for managing leads, customer information, follow-ups, and sales activities. The interface is fairly simple, and it helps keep sales data organized in one place. It can be useful for small and growing sales teams. #### Cons Some features could be more flexible and user-friendly. The overall experience can sometimes feel less smooth, especially when handling multiple activities or requiring quick updates. There is also room for improvement in customization, reporting, and overall performance. --- ### Excellent CRM for Sales Management and Lead Tracking - Overall rating: 5/5 - Reviewer: Deepak K. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been excellent. It is reliable, user-friendly, and has made sales pipeline management much more organized. The customer support team is responsive, and the CRM offers great value for money. I would recommend it to businesses looking for an effective and affordable CRM solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas Sales CRM is easy to use and helps manage leads, follow-ups, and customer interactions efficiently. The interface is clean, automation features save time, and the reporting dashboard provides useful insights. It has improved our team's productivity and sales tracking. #### Cons The platform works well overall. A few advanced customization options and more third-party integrations would make it even better, but it meets most business requirements. --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Swampurno S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Features of This Software is extremely good I like very much my work done very good & It's good for small business #### Cons Bugs & Issues is must improve its very helpful for us we are from small business industry sales management is good. --- ### Easy to Use & User-Friendly Interface - Overall rating: 5/5 - Reviewer: Suraj D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Based on my overall experience kylas is best.It's very user-friendly even for non-tech users.Powerful Reporting & Custom Dashboards #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales pipeline — very helpful for clarity and organization #### Cons The workflow system is amazing.Reporting tools work like magic for business.Very empathetic towards user requirements --- ### simple and effective sales crm - Overall rating: 5/5 - Reviewer: biswaranjan k. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered overall, my experience with kylas sales crm has been positive. it is easy to use, efficient, and helps manage leads and sales activities smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros kylas crm sales is very user friendly with a minimal learning curve.it offers good value for money for small and medium sized teams. #### Cons some advanced customization options are limited compared to other crms. integration options can also be expanded. --- ### Best crm ever used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been very good. It is a user-friendly software that helps organize leads, customer communication, and sales activities efficiently. The platform is reliable for daily sales operations and makes team collaboration easier and more productive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM is very easy to use and helps manage leads, follow-ups, and customer details in one place. The interface is simple, and the automation features save a lot of time for the sales team. It also provides useful reports and smooth lead tracking which improves productivity. #### Cons Sometimes the filter and customization options feel limited, especially when managing large amounts of data. A few features take extra time to load, and the mobile experience can be improved for smoother usage during field work and quick updates. --- ### Excellent Quality and Fast Delivery - Overall rating: 5/5 - Reviewer: Indra P. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered A minor frustration for some users is the lack of an auto-refresh feature on the dashboard. Generating highly specific, custom reports or building advanced data visualizations can sometimes be difficult. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely loved the ease of use and intuitive interface. It made managing leads and tracking sales incredibly straightforward, without any complicated learning curve #### Cons The reporting and dashboard customization options can sometimes feel a bit limited for larger businesses --- ### One of best Sales Mnagement CRM available to use - Overall rating: 5/5 - Reviewer: Satya P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered As mentioned in Pros every bit spend in terms of time or money is worth for the services provided by Kylas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With Kylas CRM I am able to track my opportunities at one place which helps me for sales management of team. With Kylas I can easily monitor the workflow strating from lead genration to proposal submission to opportunity convertion, everything is seamless WRT performance and speed. Security of the data captured or entered by team is topmost and can rely upon. Client management or getting details of clintel is just matter of few click. Seamless integration with our SAP is one of added advantage #### Cons In Initial journey while adopting the platform few glitches was noticed but properly addresed by Kylas team --- ### Wholesome experience. - Overall rating: 4/5 - Reviewer: Kotte V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered this application is very useful and has lot of information for a new joiner in the respective organization. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros the various features of the applications, such as data reviews, location updating, and exiting customer details. #### Cons There is no Separation of customers with same names, it finds very difficult to identify the appropriate customer we are looking for. for instance: I search for good rich in Hyderabad, it exhibits up to 5 similar names. and sometimes the location is not triggered to current locations it stuck at Mumbai location. --- ### Good kalys crm - Overall rating: 5/5 - Reviewer: Rajesh S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like about inter face lead interaction automation. User frandly crm to boost sales. Productivity. --- ### Reliable CRM with excellent client tracking and easy access to information. - Overall rating: 5/5 - Reviewer: PRATIKSHA M. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history. Great app Ease of use Lead management Automation/workflows Reporting/dashboard Customer support Faster sales follow-ups Team productivity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent CRM for managing leads and sales pipelines. Easy to use, good automation features, and very supportive customer service. Highly recommended for growing sales teams. #### Cons Sometimes the notes added to leads get lost or disappear unexpectedly. Only this glitch has to fixed otherwise kylas sales crm app is the best app. --- ### Kylas Sales CRM: Streamlining FuelBuddy's Sales with Room for Analytics Polish - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Kylas Sales CRM has delivered a positive overall experience for FuelBuddy, streamlining fuel sales processes despite some limitations in advanced analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM excels most for FuelBuddy through its automation and intuitive pipeline management, transforming chaotic fuel sales tracking into streamlined operations. #### Cons Reporting lacks real-time auto-refresh and deep customization, occasionally delaying insights into fuel demand trends. --- ### VERY AWSOME - Overall rating: 5/5 - Reviewer: ANKITA J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered MY EXPERIANCE IS GOOD, EASY TO WORK AND HANDLE ENQUIRIES & MANAGE TASKS, DAY TO DAY UPDATE. ALSO, I CAN CUSTOMIZE THE DASHBOARD ACCORDING TO ME. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SALES MANAGEMENT & COSTOMIZATION, WORKFLOW MANAGEMENT DAY TO DAY TASK MANAGEMENT, ENQUIRY, QUOTATION CONTACTS AND COMPANY ALL DATA IN ONE PLACE. #### Cons THERE IS SOME ISSUES IN QUOTATION FORMAT, WHICH WE ARE DISCUSSING WITH KYLAS TECHNICAL TEAM. OTHERWISE ALL GOOD. --- ### A good CRM service - Overall rating: 5/5 - Reviewer: Gracy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered User-Friendly Interface: Most users find Kylas simple to navigate, with a clean design that makes onboarding smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lead & Deal Management: Streamlines sales processes, helping teams track leads, nurture prospects, and close deals efficiently. Enables team coordination with shared dashboards, pipeline visibility, and reporting tools - #### Cons While Kylas provides report-making and filtering features, users find them complex and unintuitive. Streamline the filtering process with one-click or drag-and-drop option --- ### Kylas Review - Overall rating: 5/5 - Reviewer: Nishant P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The overall experience with Kylas Sales CRM has been great. It has allowed to keep track of all the prospects and the discussion with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about Kylas Sales CRM is that it's easy to use and keep track of all the prospects along with task assignment to all of them. #### Cons The least I like about Kylas Sales CRM is that it lags and stops working a sometimes mid task assigning and prospect creation. --- ### Practical and Easy — But Not Perfect - Overall rating: 5/5 - Reviewer: Rini A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals, tasks, and reminders can be managed in one place — making processes more organized and efficient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All-in-one lead & pipeline management — It centralises leads, deals, contacts, and companies into one system. We can track each lead’s journey from first contact to close, convert leads into deals, and view everything in a structured sales pipeline — very helpful for clarity and organisation. #### Cons Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks. --- ### ai recommendation - Overall rating: 5/5 - Reviewer: Aditya n. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Good to begin with and recommended. i want a feature if you could integrate ai to followup processs if you able to do. in feature wen ever i add notes that i have to call back the ai will automatical add to taks and remind me 5 mintue before call ✅ Your Idea (Converted into System) You want: 👉 When you write notes like: “Call Rahul tomorrow at 4 PM” “Follow up client after 2 days” “Call back in evening” AI should automatically: Detect follow-up intent Create a task automatically Add reminder Notify you 5 minutes before call Maintain follow-up database #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to manage leads. api works well, phone direct call feature is good. i like the simple ui and colour. #### Cons task reminder is not wroking i have to do manual followup, i have regularly searching for follouwup and its wastes time. --- ### Kylas Sales CRM: Aasan aur Bharosemand” - Overall rating: 5/5 - Reviewer: JASPAL R. - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Balanced usability and power for small‑to‑mid sized teams Streamlined lead/pipeline & task management: #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Automation & time‑saving for sales teams Clear pipeline & lead‑management workflow Centralized data & improved sales visibility #### Cons Performance issues: slowness, lag, or downtime Reporting, analytics, and customization constraints (especially for complex need --- ### Perfect CRM app - Overall rating: 5/5 - Reviewer: Jaishree A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas CRM was positive. It provided an organized and efficient way to manage leads, track customer interactions, and monitor the sales pipeline. The interface was easy to navigate, making it simple to adapt and use in day-to-day operations. Features like task reminders, lead management, and reporting helped improve productivity and ensure timely follow-ups. While there is room for improvement in customization and reporting flexibility, the platform effectively supported daily sales and CRM activities. Overall, it was a reliable tool that contributed to better workflow management and customer relationship management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pipeline/ workflows setups - I liked working with Kylas CRM because of its simple and user-friendly interface, which made managing leads and customer interactions efficient. The platform allowed me to track the sales pipeline, schedule follow-ups, maintain customer records, and monitor team activities in one place. Its automation features reduced manual effort and improved productivity, while the reporting and analytics helped measure performance and identify opportunities. I also appreciated how seamlessly it integrated into daily sales operations, making collaboration easier across teams. Overall, Kylas helped streamline workflows, improve customer relationship management, and enhance the overall efficiency of the sales process. #### Cons One aspect I liked least about Kylas CRM was that certain advanced features required multiple steps, which could slow down routine tasks. At times, customization options felt limited, making it difficult to tailor workflows to specific business needs. The reporting dashboards could also be more flexible, with greater options for creating custom reports. Occasionally, the platform experienced minor delays when handling large amounts of data. While these issues did not significantly impact daily operations, improvements in speed, customization, and reporting capabilities would make the overall user experience even better. Overall, it remains a reliable CRM for managing sales activities. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/kylas-profile/reviews/?page=2) --- Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice