--- title: "Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kylas Sales CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kylas Sales CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/kylas-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) / Kylas Sales CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/kylas-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/kylas-profile/alternatives/) # Kylas Sales CRM User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 629 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 526 reviews (84%) - 4 stars: 91 reviews (14%) - 3 stars: 8 reviews (1%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The best feature That I liked about the software is that you can add notes at multiple levels(Meeting wise and client wise) and the cross application sync (calender blocking etc.) has also proven very useful to me. - What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. - The CRM has many useful features like meeting scheduling, follow-up tracking, report generation, lead management, and sales activity monitoring, which make daily work easier and more organized. ### Most mentioned cons - Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time. - This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer. - There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. ## Kylas Sales CRM customer reviews Showing reviews 1-25 of 629 (page 1). ### Kylas Sales CRM Review: The Ultimate Budget-Friendly Workhorse for Growing Teams - Overall rating: 5/5 - Reviewer: Suprith C. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been great for organizing our sales pipeline and keeping our team accountable without breaking the bank. The flat-rate pricing and intuitive setup made a huge impact on our daily productivity right away. While advanced custom automations and the mobile app still have room for improvement, it’s been a reliable, highly cost-effective workhorse that gave us the exact structure we needed to scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I loved most about Kylas Sales CRM is its unbelievable value for money and pure simplicity. The flat-fee pricing model was a game-changer for us—we could onboard our entire team without stressing over rising per-seat costs. The platform itself is super intuitive, so everyone picked it up almost immediately without a painful learning curve. Managing our leads and sales pipeline became so much easier, especially with the built-in WhatsApp and email automations handling the tedious follow-ups. On top of that, their support team was remarkably responsive from day one, making setup and onboarding totally hassle-free. #### Cons What I liked least about Kylas Sales CRM was that its advanced capabilities felt a bit constrained as our processes grew more complex. The third-party integrations are somewhat limited compared to legacy CRMs, meaning we occasionally had to use manual workarounds or custom setups. Building customized workflows and setting up initial automation rules required a steeper setup process than expected, and basic things like automatic lead tagging or assignment still had to be constructed manually rather than coming out of the box. I also found the mobile app felt stripped down compared to the web portal, with occasional sync delays when updating lead statuses on the go. --- ### Excellent CRM for Streamlined Sales Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been excellent. It is intuitive, reliable, and helps streamline the entire sales process from lead management to customer follow-ups. The interface is easy to navigate, and the features are well designed for improving productivity. I would highly recommend Kylas Sales CRM to businesses looking for an effective and easy-to-use CRM solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM is very user-friendly and makes managing leads, follow-ups, and customer interactions simple and efficient. The sales pipeline is well organised, task reminders help ensure timely follow-ups, and the reporting features provide valuable insights. It has significantly improved team collaboration and productivity. #### Cons I have had a great experience using Kylas Sales CRM and did not face any major issues. The platform has met my expectations and has been reliable for day-to-day sales management. --- ### Kylas CRM: A Game-Changer with Room for Growth - Overall rating: 5/5 - Reviewer: Pooja P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. #### Cons The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. --- ### A Valuable CRM for Sales Tracking and Follow-Ups - Overall rating: 5/5 - Reviewer: Jeenali D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency. #### Cons Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented. #### Reasons for choosing Kylas Sales CRM Cost effective, easy to use and everything in on place #### Reasons for switching to Kylas Sales CRM Very limited features so we were fining something for entire automation --- ### Manjunath Bengaluru - Overall rating: 5/5 - Reviewer: Manjunath A A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I definitely refer all my pan India contact to use Kylas to automate their operations and increase their sales #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ⭐⭐⭐⭐⭐ Excellent CRM for Sales Teams I have been using Kylas CRM from a sales management perspective and have found it to be a very effective and user-friendly CRM solution. What I particularly like is its simple interface, lead and pipeline management, follow-up tracking, sales activity monitoring, and reporting dashboards. It helps me maintain better visibility of my prospects and opportunities and ensures that important follow-ups are not missed. The ability to manage the sales process systematically—from lead generation to opportunity management and closure—makes Kylas especially useful for B2B sales teams. The mobile accessibility is also very helpful for sales professionals who are constantly travelling and meeting customers. Overall, I would recommend Kylas CRM to organizations looking for a practical, easy-to-use and sales-focused CRM solution. Manjunath A Sales Manager – South India Ecubix Smart Sales Pvt. Ltd. --- ### Perfect CRM app - Overall rating: 5/5 - Reviewer: Jaishree A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas CRM was positive. It provided an organized and efficient way to manage leads, track customer interactions, and monitor the sales pipeline. The interface was easy to navigate, making it simple to adapt and use in day-to-day operations. Features like task reminders, lead management, and reporting helped improve productivity and ensure timely follow-ups. While there is room for improvement in customization and reporting flexibility, the platform effectively supported daily sales and CRM activities. Overall, it was a reliable tool that contributed to better workflow management and customer relationship management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pipeline/ workflows setups - I liked working with Kylas CRM because of its simple and user-friendly interface, which made managing leads and customer interactions efficient. The platform allowed me to track the sales pipeline, schedule follow-ups, maintain customer records, and monitor team activities in one place. Its automation features reduced manual effort and improved productivity, while the reporting and analytics helped measure performance and identify opportunities. I also appreciated how seamlessly it integrated into daily sales operations, making collaboration easier across teams. Overall, Kylas helped streamline workflows, improve customer relationship management, and enhance the overall efficiency of the sales process. #### Cons One aspect I liked least about Kylas CRM was that certain advanced features required multiple steps, which could slow down routine tasks. At times, customization options felt limited, making it difficult to tailor workflows to specific business needs. The reporting dashboards could also be more flexible, with greater options for creating custom reports. Occasionally, the platform experienced minor delays when handling large amounts of data. While these issues did not significantly impact daily operations, improvements in speed, customization, and reporting capabilities would make the overall user experience even better. Overall, it remains a reliable CRM for managing sales activities. --- ### A Decent CRM with Scope for Improvement - Overall rating: 4/5 - Reviewer: Aman G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM is average to good, and I would rate it 6/10. It covers the basic requirements of sales management, but improvements in usability, customization, performance, and advanced features could make it significantly better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Kylas Sales CRM is easy to understand and provides useful features for managing leads, customer information, follow-ups, and sales activities. The interface is fairly simple, and it helps keep sales data organized in one place. It can be useful for small and growing sales teams. #### Cons Some features could be more flexible and user-friendly. The overall experience can sometimes feel less smooth, especially when handling multiple activities or requiring quick updates. There is also room for improvement in customization, reporting, and overall performance. --- ### Excellent CRM for Sales Management and Lead Tracking - Overall rating: 5/5 - Reviewer: Deepak K. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been excellent. It is reliable, user-friendly, and has made sales pipeline management much more organized. The customer support team is responsive, and the CRM offers great value for money. I would recommend it to businesses looking for an effective and affordable CRM solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas Sales CRM is easy to use and helps manage leads, follow-ups, and customer interactions efficiently. The interface is clean, automation features save time, and the reporting dashboard provides useful insights. It has improved our team's productivity and sales tracking. #### Cons The platform works well overall. A few advanced customization options and more third-party integrations would make it even better, but it meets most business requirements. --- ### User-Friendly CRM for Efficient Sales Management - Overall rating: 5/5 - Reviewer: Gurutej S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive and productive. It is easy to use, helps manage leads and follow-ups efficiently, and provides good visibility into the sales pipeline. The platform has helped streamline my sales activities and maintain better customer tracking. With further improvements in customization, automation, and reporting, it could become even more powerful for sales teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM is its simple, user-friendly interface and effective lead management. It makes it easy to track leads, follow-ups, sales activities, and customer interactions in one place. The CRM helps maintain a clear sales pipeline, improves follow-up discipline, and gives better visibility into overall sales performance. #### Cons The main area I found could be improved is customization and reporting flexibility. Some advanced reports and workflows can require additional configuration, and a few features could be more intuitive. Overall, these are minor limitations compared with the CRM’s ease of use and lead-management capabilities. --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Swampurno S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Features of This Software is extremely good I like very much my work done very good & It's good for small business #### Cons Bugs & Issues is must improve its very helpful for us we are from small business industry sales management is good. --- ### Good Experience - Overall rating: 4/5 - Reviewer: Naeem M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been average. The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity and provide good visibility into sales activities. However, some areas need improvement, particularly workflow and pipeline creation, which can be complex and time-consuming. The lack of detailed user manuals and video tutorials makes implementation and customization more challenging. Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience significantly. Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time. The reporting tools are very helpful for analyzing sales trends and making informed decisions quickly. Another feature I found extremely useful is the bulk lead upload process. It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort. Overall, these features improve productivity, enhance visibility, and make sales management more efficient and streamlined for the entire team. #### Cons What I liked least about Kylas Sales CRM is the workflow and pipeline creation process. It is quite complicated and not very user-friendly, especially for new users who are setting up the system for the first time. Creating stages, automation rules, and conditions requires significant trial and error. Another major challenge is the lack of proper reference materials. There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. Simplifying this feature and providing training resources would greatly improve the overall user experience. --- ### One of the best CRM - Overall rating: 5/5 - Reviewer: Arindam S. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It's a very efficient crm platform with an array of features to customize ones sales and marketing journey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Kylas CRM is user-friendly and highly convenient, making customer relationship management simple and efficient. #### Cons Kylas CRM offers a great user experience but could be enhanced by adding more integrations, such as with MS Teams. This would streamline communication and collaboration within teams, making it easier to manage customer interactions without switching between multiple apps. Integrating MS Teams would improve productivity and help keep all customer-related conversations and tasks in one place. --- ### Great for lead tracking and follow-ups. - Overall rating: 4/5 - Reviewer: Anupama R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been decent. It is useful for managing leads and daily sales activity, and the interface is easy to work with. However, the portal performance can feel slow at times, and mobile app updates do not always save correctly, so we have to update them again from the web portal. If performance and mobile syncing improve, the experience would be much better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas is easy to use for managing leads and tracking sales activities. The portal layout is simple to understand, which helps in updating lead status, follow-ups, and keeping sales records organized. It is convenient for daily CRM work and helps keep the team updated. #### Cons The web portal can sometimes take time to load, which slows down work. Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time. The mobile app sync and overall speed can definitely be improved. --- ### Easy to Use and Very Effective CRM - Overall rating: 5/5 - Reviewer: Lokesh B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been very positive. It has helped us keep track of leads, manage sales more effectively, and improve team productivity. It saves time and keeps everything organized, which makes our work smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Kylas CRM is how easy it is to use. The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we need without much training. #### Cons Sometimes it feels like a few advanced features could be added to make it even more powerful, but overall it covers most of the daily needs really well. --- ### Solid CRM with room to grow - Overall rating: 4/5 - Reviewer: Arman A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I had a positive experience with Kylas. It strikes a good balance between functionality and simplicity, making it great for small to mid-sized teams that don’t want to drown in overly complicated setups. With a few more improvements on customisation and mobile usability, it could easily be a top-tier CRM solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Kylas Sales CRM platform is easy to pick up and doesn’t take forever to get used to. I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward. It also feels lightweight and fast compared to a few other CRMs I’ve used, and the workflow automation saves a lot of repetitive effort. #### Cons Some customisation options feel a bit limited. For example, while reports are decent, more flexibility in creating detailed analytics would make it stronger. --- ### Unbeatable Value for Growing Teams, but Held Back by Minor Performance Speedbumps - Overall rating: 4/5 - Reviewer: Purushotam Kr S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Kylas can be described as highly cost-effective and user-friendly, but slightly restricted by its scaling capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flat-rate pricing with unlimited users, highly intuitive user interface, and robust built-in communication tools. #### Cons Limited integration pool, occasional sluggish performance, lack of advanced customization for larger enterprises, and a complex initial workflow setup that lacks adequate self-service training documentation --- ### Incredibly Powerful Features, but Comes with a Steep Learning Curve - Overall rating: 4/5 - Reviewer: Harshwardhan M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas CRM tracks your business health with clear, real-time reports so you know exactly where to improve. At the same time, its automated workflows take over repetitive daily tasks, giving your team more hours to close deals. #### Cons The built-in reporting dashboards are highly functional for daily oversight, but creating advanced, deeply customized data reports can feel slightly restrictive without upgrading to the highest-tier pricing plan. --- ### One n only kyalasa - Overall rating: 5/5 - Reviewer: Rahul K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Over all experience in good ,I have not heard about kulasa before but this is good customer management crm #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lead status traking is the most important thing that ,I have tern from kyalasa ,and reminder time for aal status #### Cons All thing is important,like lead ,status , follow up status ,all status reminder,when I have to update all stageges . --- ### Best platform for having entire work in single platform - Overall rating: 5/5 - Reviewer: Prem K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's good for holding everything in a single platform, to resolve the data sylos problem. Where it helps to view the data from different dept and helps to take better decision. #### Cons Filter conditions and search options, In search it would better if it give similar values or suggestions. --- ### VERY AWSOME - Overall rating: 5/5 - Reviewer: ANKITA J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered MY EXPERIANCE IS GOOD, EASY TO WORK AND HANDLE ENQUIRIES & MANAGE TASKS, DAY TO DAY UPDATE. ALSO, I CAN CUSTOMIZE THE DASHBOARD ACCORDING TO ME. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SALES MANAGEMENT & COSTOMIZATION, WORKFLOW MANAGEMENT DAY TO DAY TASK MANAGEMENT, ENQUIRY, QUOTATION CONTACTS AND COMPANY ALL DATA IN ONE PLACE. #### Cons THERE IS SOME ISSUES IN QUOTATION FORMAT, WHICH WE ARE DISCUSSING WITH KYLAS TECHNICAL TEAM. OTHERWISE ALL GOOD. --- ### A good CRM service - Overall rating: 5/5 - Reviewer: Gracy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered User-Friendly Interface: Most users find Kylas simple to navigate, with a clean design that makes onboarding smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lead & Deal Management: Streamlines sales processes, helping teams track leads, nurture prospects, and close deals efficiently. Enables team coordination with shared dashboards, pipeline visibility, and reporting tools - #### Cons While Kylas provides report-making and filtering features, users find them complex and unintuitive. Streamline the filtering process with one-click or drag-and-drop option --- ### User-Friendly CRM for Efficient Sales Management - Overall rating: 5/5 - Reviewer: Sukriti N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps manage leads efficiently, and simplifies the sales process. While there is room for improvement in customization and mobile app performance, it has been a valuable tool for improving productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy-to-use interface, lead tracking, and follow-up reminders make Kylas Sales CRM simple and effective for managing sales. #### Cons Some features are not very intuitive, and the mobile app performance could be improved.Limited customization, occasional app lag, and a slight learning curve for new users. --- ### Easy UI & Best easy to handle CRM - Overall rating: 5/5 - Reviewer: Diganta D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use UI in the CRM management. Also easily customisable for the business requirements. Support is also good. #### Cons Lead management made easy with the customisable option. Also all the steps are easy, plug & play type. --- ### Best CRM for managing sales - Overall rating: 5/5 - Reviewer: Aishwarya R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked in lot of CRM'S but this one is Best till now Surprisingly smooth experience. The automation and reminders have improved our workflow a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good. #### Cons Sometimes it took time to process in minor things but it quickly get fixed up so its not a big issue. --- ### ai recommendation - Overall rating: 5/5 - Reviewer: Aditya n. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Good to begin with and recommended. i want a feature if you could integrate ai to followup processs if you able to do. in feature wen ever i add notes that i have to call back the ai will automatical add to taks and remind me 5 mintue before call ✅ Your Idea (Converted into System) You want: 👉 When you write notes like: “Call Rahul tomorrow at 4 PM” “Follow up client after 2 days” “Call back in evening” AI should automatically: Detect follow-up intent Create a task automatically Add reminder Notify you 5 minutes before call Maintain follow-up database #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to manage leads. api works well, phone direct call feature is good. i like the simple ui and colour. #### Cons task reminder is not wroking i have to do manual followup, i have regularly searching for follouwup and its wastes time. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/kylas-profile/reviews/?page=2) --- Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice