--- title: "Oracle CPQ Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Oracle CPQ. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Oracle CPQ is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/oracle-cx-sales-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / [Oracle CPQ](https://www.softwareadvice.com/product/144790-oracle-cx-sales/) / Oracle CPQ Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/144790-oracle-cx-sales/) Reviews # Oracle CPQ User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 8 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4 reviews (50%) - 4 stars: 3 reviews (38%) - 3 stars: 1 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Oracle CPQ customer reviews Showing reviews 1-8 of 8 (page 1). ### CPQ it's an excellent tool to design quikly new products and quotes. - Overall rating: 5/5 - Reviewer: Nelly R. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used other for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For the company I'm working for, this application let us desing quotations for different kind of insurance products in an easy way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most I like about CPQ it's that it's easy to configure new products and you can load products you already have from a file, using the Product Import section, so you don't need to configure your products one by one. #### Cons The least I like about Oracle CPQ Cloud is that it's not as friendly to use as I would like, so you need to explore and practice in order to know every features that it has. --- ### Amazing Tool For Workflow and Proposal Management - Overall rating: 5/5 - Reviewer: Tiffany N. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the workflow management as well as proposal and sales management It is the best when it comes to quoting thanks to the great CPQ features #### Cons It has all features we needed from a CPQ solution and more. --- ### Difficult to understand - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Large database that can handle all of our company’s HR Benefits and more #### Cons Crashes. Not modern look. Seems dated --- ### I always admired the presentation of usefulness when using Oracle. I rather have any issues when us - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to preform services more faster & accurately. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very consistent, At the interface level, it provides a complete visualization of the components with a nice and intuitive design. Its cost is high, since it is a product of Oracle and for this and other reasons its cost is high, but it can still be acquired without a greater risk of loss of investment. #### Cons I don't think I have anything major I don't like beside, Not enough exposure of what it does. The internal CRM of Oracle CX - Sales Cloud does not allow managing a volume of detailed information, it simply provides tools for a segmented and generalized administration. --- ### Oracle CPQ Cloud is a Solid Choice for Configure, Price, Quote Software - Overall rating: 4/5 - Reviewer: David L. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My company started using CPQ Cloud last year. It is a drastic improvement over Oracle Configurator which we are moving away from. The visual aspects of CPQ and the ability to customize so much makes for a great user experience. #### Cons As with almost any Oracle product, price is a consideration. And depending on how complex your products can be, establishing rules and configurations can be time consuming. --- ### Oracle CPQ Cloud Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would definitely recommend this product to my colleagues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A very good customer support, I appreciate all the help. A very user-friendly interface, convenient to use. #### Cons Reporting can be improved. So far I haven't come across any major drawbacks with this product, but would appreciate some more improvements in the user interface. --- ### Oracle CPQ - Overall rating: 4/5 - Reviewer: Rick G. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have been using for a number of years across 3 companies. Very pleased with the performance and the support received #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- ### amar m.'s review - Overall rating: 5/5 - Reviewer: amar m. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used unspecified for unspecified - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered --- Oracle CPQ Reviews, Pros and Cons - 2026 Software Advice