Oracle Sales Cloud software


6 reviews(4.5/5)
6 reviews(4.5/5)

Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native mobile app help differentiate it from Oracle’s popular legacy CRM and sales solutions.

In addition to core sales force automation functionality, such as interaction tracking and follow-up automation, Sales Cloud features configurability, sales rep prospecting, channel management and territory management.

Oracle Sales Cloud also offers CPQ Cloud, a full solution to manage the entire quote-to-cash process, from configuring price quotes (CPQ) to proposal delivery to order fulfillment. In addition, Oracle Social Network Cloud facilitates collaboration among sales reps, and Oracle Social Engagement and Monitoring allows reps to monitor prospects and competitors across multiple social and online channels in order to capitalize on timely interaction opportunities. Oracle Sales Cloud Mobile, meanwhile, enables reps to access up-to-date customer information while in the field.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

6 Reviews of Oracle Sales Cloud

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  • Verified Reviewer

    Number of employees: 501-1,000 employees

    June 2018

    Good tool for the administration of clients with potential sales.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simple administration on the functional safety of users, easy creation of reports, and workspaces that allow agents to view incidents of reported cases.

    Pros

    Good ease of use at the console level, the creation of profiles and administration of user accounts is one of the main benefits of this oracle tool

    Cons

    This tool has little documentation in the market, in addition to functionalities that in other softwares turn out to be easier to perform, such as its syntax in its native code.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    Excellent CX Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It allows to connect customers interactions with brands easily not matter which channel the customer used to interact with the business.

    Cons

    It doesn't let you customize so you end up using a lot of out of the box functions but it's really dificult when you need an specific function for your business.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Daniel from SOAINT

    Number of employees: 501-1,000 employees

    March 2018

    Oracle CX - Sales Cloud. Efficient product and easy to adapt.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Oracle CX - Sales Cloud. Manage a complete sales system, be it small, medium or large. The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.

    Pros

    Oracle CX - Sales Cloud is a product that provides a great facility to establish a complete program of sales and CRM. Adapted to any company dedicated to the supply of services and sales, provides technical support to the efficient and quality user.
    At the interface level, it provides a complete visualization of the components with a nice and intuitive design. Its cost is high, since it is a product of Oracle and for this and other reasons its cost is high, but it can still be acquired without a greater risk of loss of investment.

    Cons

    Oracle CX - Sales Cloud offers few options to modify; In turn, it does not allow access to more advanced configuration functions. It allows you to choose visual themes, the limit is that you can only choose the available ones. The internal CRM of Oracle CX - Sales Cloud does not allow managing a volume of detailed information, it simply provides tools for a segmented and generalized administration.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Deepak from Dilip Buildcon Ltd.

    Number of employees: 10,000+ employees

    October 2017

    Great experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great platform

    Pros

    Real-time insight into employee information.
    Supported more rapid HR decisions by gathering all the records into Oracle Human Capital Management Cloud.
    Managed to increase process efficiency.

    Cons

    I feel it can be improved upon by giving more flexibility and customization to cater to organizations' needs.
    Can focus on legal and statutory aspect at regional level.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marta from Walmart eCommerce

    Number of employees: 1,001-5,000 employees

    May 2018

    Quality
    Support
    N/A
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Javier from Oracle

    Number of employees: 10,000+ employees

    April 2016

    Ease-of-use
    Quality
    Support
    Value for Money
    Review Source: GetApp
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