All QuickMail Reviews
1-25 of 26 Reviews
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Greg
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
I'd give 10 STARS if possible!
I have multiple cold outreach programs going on at any given time. I love how I can set workflows to rank the results and optimize the time that I take following up in a more efficient method. I can call a more qualified list instead of "dialing for dollars" cold calling.
PROSIt's difficult to decide what I like most about this software. The functionality is amazing yet I have never encountered a support team like this one!
CONSSome of the functionality took me a while to get used to, but it was a short learning curve thanks to the amazing support team.
Reason for choosing QuickMail
I was impressed by the functionality of Quickmail compared to the others.
Reasons for switching to QuickMail
Quickmail was recommended by a trusted colleague.
Vendor Response
Hi Greg, Wow thanks for your awesome review! I'm so thrilled to hear that you're finding QuickMail useful for your sales outreach campaigns, and that you even have multiple campaigns running at a time. The rest of the team also saw your review and was happy to hear that you had a great experience with support. We're all thankful and glad that you're seeing success. :-)
Replied July 2019
Hans
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great product- wildly impressive support
Very satisfied with the product. Their 'kick ass support' team responds within minutes of my reachout which is really impressive.
PROSProduct allows me to communicate with my client base in bulk, but still coming right from my email addres. A lot higher open rates/conversions because of this.
CONSSite brands itself for cold reachouts. I think they have more to offer! I use it for communication with my client base!
Reason for choosing QuickMail
Because quickmail sends email right from your inbox. Fundamentally different than mailchimp/constant contact.
Vendor Response
Thanks so much for the awesome review, Hans! Totally humbled by your kind words. :-)
Replied July 2019
Kate
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
Switched for deliverability, but UI and support are rough
I think these guys have invested in deliverability, which is great, but the UI design is weaker than other tools and the support isn't good enough to make up for it.
PROSStrong deliverability - I was seeing low deliverability on Apollo so tested Quickmail and it was better
CONSUI is unintuitive - e.g. you can't just add prospects to a campaign, you have to add them to a bucket, and then add a schedule to move them from the bucket to the campaign on that schedule Glitchy - twice last week this scheduled bucket-to-campaign process failed. I checked wiht support and they confirmed not a user issue. There is no real-time support during US business hours
Reasons for switching to QuickMail
I switched for deliverability but I might switch back.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
The Best Cold Emailing Solution
Keeping my pipeline full without creating content, going to conferences or cold calling.
PROS- QuickMail evolved over the years to make it easier to target bigger companies - Great podcast and Facebook group to stay up-to-date to complement the software - Extremely helpful support team
CONS- it takes too long until the new version is released which has promising features - it is not possible to automatically email another person in the company if the first person did not reply but things like that can be done with Zapier.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Exceptional "always on" automated tools help me save time in all outbound email initiatives.
Startup! I made a few sequences, real short and personable at first. Load a list in (real easy to do). Once you connect the sequence to the list you are off to the races. Real-time analytics help make adjustments. The system checks replies - all automated. What's awesome is you quickly find out you can scale with ease. The system has your back, support too when you get stuck.
CONSYou can endlessly tweak your workflows, tasks etc. The problem is you have to click into the tool icons for whatever part you are engaged in. I'd like to see a quick link tool bar in each sub category for those repetitive tasks (no biggie its just a UI bottleneck). Maybe they can cull the most used tool links from all users and start there. Overall though this automated email system saves me huge amounts of time.
Eric
Verified reviewer
11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
As complete as it is, it keeps getting better
Full range of capabilities. Setup as many prospect lists as desired, create the drip campaigns, provide endless testing variations, spread the deliver across many email addresses and more. Also, its creator continues to nurture his audience through a Facebook group, published a fairly good, concise book about what he's learned to make email marketing using QuickMail better, provides a set of video tutorials to get you up and running quickly and his team responds quickly. You get very good support from them for the price of your subscription. I was with him at the start, this product has steadily improved. His communications with the users is excellent. Looking at his attention to us honestly, he's doing what we all want - we get a better product all the time and as is, it just works. Yet, there is more to come because he's trained us to believe there is more to come.
Stuart
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Quickmail makes email marketing easy
Quickmail lets me email tons of business prospects easily for my industry-specific software solution. Very easy and affordable way to get in front of a lot of people.
PROSFantastic support whenever I needed help with anything or have questions about best practices for doing cold email marketing
CONSThe UI isn't beautiful (but it works well, so that's not a huge deal)
Bretton
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent product, excellent service.
Automated email delivery and followup.
PROSI love that I can upload thousands of contacts with personalized email messages and followups that keep getting automatically sent until the recipient responds.
CONSWish it had a CRM to go with it. Then I could eliminate having to coordinate between the two systems and access everything from the same place.
Mukesh Kumar
Newspapers, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
I would like to share my experience with QuickMail.io
QuickMail.io is an online tool that helps you with your email marketing. With the help of this QuickMail.io tool, you can send messages and invoices to your customers in bulk.
CONSIf we are talking about QuickMail.io pricing plan then the "Starter" and "Pro" plan is not affordable to everyone.
Jenni
Human Resources, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Excellent Support, Great Product
Great automation tool for cold emailing and follow up sequences Works brilliantly with Gmail Labels Workflows work well with Gmail Labels, great automation Brilliant & friendly support team Able to clone and copy sequences
CONSThe setup was a little difficult in the beginning because it was during the stage when didn't work well with Outlook. But once navigated around GSuite and how it works with Quickmail was easy after that
Mark
Business Supplies and Equipment, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great value
If you are unsure which product to choose pick Quickmail. Deliverabily matters the most, this product delivers and if the email providers you can count on Quickmail to help you readjust your sails. To succeed with cold email you need to be a student of the game, these guys are good, and they will help you , just reach out to them and you won’t be let down.
PROSI have used two other platforms. The commitment of Quickmail to your success as a user is by far their strongest feature. In addition, their recommendations jumped my deliverability up 60+% Listen to the founder’s podcast to improve your skill, and on three occasions the founder has done Zoom meetings with me and my marketing staff to help us and migrate to the new platform. Your feedback is valued and you are not a customer you are part of a team. What they provide is hands down the best experience I have had as a customer. Being in sales I have high expectations because I deliver a great customer experience. Hats off to Quickmail, they have me beat in that department. I am a raving fan because I know they have my back, and want me to succeed.
CONSTheReporting isn’t great, it suffices. I hope the new version is better.
Reason for choosing QuickMail
Good value, not the cheapest, not the most expensive, but with the support and the podcast plus the user community ( which is cool ) you get to be a part of the game, learn best practices, learn from others, etc. if you want to win, get good people on your side who want you to win too. These guys are a no brained.
Reasons for switching to QuickMail
Deliverabity went to 10%, support is out of India. Nice guys, can’t understand a word they say, they can’t understand you, and it was disappointing despite the fact I liked the way the product looked and how you worked with it. Nothing Else matters if your email ends up in the spam filter.
Gerry
Staffing and Recruiting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
QM Review
Good. but more than 5 Sequences would be great.
PROSGood for email reach out automation for cold business development
CONSSome parts of Quickmail can be more challenging to figure out. Just being allow 5 sequences can be limiting. I am a recruiter and I'd have multiple sequences for different jobs I am reaching out to candidates for. Also I need separate Sequence for the Client business development. so More than 5 sequences would be great.
Vendor Response
Hi Gerry, Thanks for your wonderful review! :-) Good news: what you mentioned is actually possible, and there are no limits with sequences. You can run as many sequences as you'd like (there are no limits). When importing automatically, you can use up to 5 spreadsheets, but it's flexible because they can be updated anytime and you can continue to add new contacts anytime in these spreadsheets, if that makes sense. Feel free to reach out to us in support if you need any help with that -- we are glad to help!
Replied July 2019
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
It was great to used QuickMail!
It's helping me blast emails to many leads a day and it easy to set it up. I also can see the process and can see the percentage of replies, open, bounce leads every sequence I've created. But still, it needs to improve on the automatic sheet import so it will be able to add more than just 5th sheets at the same times. Thank you!
PROSIt's easy to use, help my work, the support team also helpful.
CONSIt's simple and helpful, so I can learn how to use it in a short time. There are also help menu where you can find ways to fix your problem.
Brittany
Verified reviewer
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent product for email marketing and very simple to use
It reliably works as intended and has just enough features to make it comprehensive without being bloated. I know nothing about drip campaigns or marketing, but it was so simple to setup that I didn't need to. The price is right, the service is excellent, the product is rock solid and does exactly what you need it to. The world would be so much easier if they used QuickMail.io as an example of how to produce software.
CONSIt could be prettier with more colors (and I'm really stretching to even say that's a con), but since I have to leave one --
Raluca
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Great cold email software
Quickmail helps me stay on top of the sales emails and have a clear pipeline at all times.
PROSI like most the fact that I can organize my prospects and it has lots of flags, groups, scheduling functions.
CONSI would like to be able to manually modify the text for a sequence for a single user and schedule different sequences for a single user.
Christopher
Verified reviewer
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Great tool for one-off email blasts and cold email prospecting
Very easily send emails to prospects, resulting in sales.
PROSEasily send one-off and follow up emails to people who have never heard from you before. Similar to direct mail, but in email. Sent in a way that makes the emails feel personal, as if they are being sent manually.
CONSSetting up the follow up emails was a bit scary. It seemed very easy to set up an email train that would fire incorrectly - though this didn't actually happen to me.
Casey
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great App and Great Service
It's been fabulous. Customer service is especially great.
PROSSuper easy to use and has a very high open rate
CONSNothing to note here. Everything has been good so far.
Vendor Response
Hi Casey, Thanks very much for your review! We're so glad to hear that you're seeing success and high open rates in your email outreach. I also shared your kind words about support with our customer success team. :-)
Replied July 2019
Emma
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Number 1 for cold email
I have used most cold email softwares on the market and this is without a doubt the best
PROSFeature rich. Fantatsic customer support
CONSNo bulk discount for power users like some competitors
Abdelkadir
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Best email marketing tool out there
Quickmail is a cutting-edge solution that assists us in managing our email marketing, social media, and web analytics. Quickmail enables us to see how effective our marketing is, and also the costs and a basic summary of the campaigns that are now running.
PROSQuickmail's customer service is outstanding. Without even a question, the best support I've ever experienced in any service. They have a fantastic community, so I receive speedy responses. Quickmail is also simple to use and to launch email campaigns with.
CONSI wish i could use our own domain as sender email
Hannah
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Best email tool out there
Saves time with email campaigns at scale.
PROSQuickMail takes into account out of office replies, and even detects responses and modifies the campaign based on whether or not someone has responded. Basically all of your fears about email at scale are solved. I've tried all of the major email tools out there, and none of them had such clever functionality. It eliminates all of your manual work and picks up on replies in smart ways that other tools do not.
CONSI have a hard time thinking of any negatives. There used to be not as much documentation, but they have added a ton in the past year so that you can easily find any answers you need. Plus, they are constantly adding new features.
Keetria
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Go-to cold email marketing solution
Using QuickMail has proven to be a great experience and worth the investment.
PROSIt's a great bulk email marketing and management solution that's perfect for scheduling and tracking response rates and replies.
CONSSetting up Quickmail is simple but integrating with other software can be a tricky process and the cost per month is more/a bit pricier than similar software currently available.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Best customer support around
The tool is tremendously helpful. But the support is out of this world. Reps are incredibly responsive and incredibly helpful.
CONSA few bugs that detract a bit UX. The team keeps iterating though and rolling out new features / fixing issues which is great.
Rodion
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The ultimate email auto-warmer solution that you need
Great! Would definitely recommend it to everyone.
PROSThe auto warm-up feature is free for as many inboxes as you need.
CONSEverything has been great so far. Nothing to complain about.
Kristen
Internet, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2020
Easy to use and reliable
Good experience, would use again.
PROSThe automated follow-ups are really nice to have. And the system is pretty user friendly.
CONSI wish there was a free plan or a plan that had fewer emails available at a lower cost so we could test the market.
Yuri
Verified reviewer
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Amazing customer support
Easily automating email sequences for the leads I generate from my marketing campaigns.
PROSVery nice and kind support by the customer support rep. He helped me understand how to use the tool, and how best to integrate with other services. I manage the work on QuickMail for my client, and the support team really helped me provide a better service for my client.
CONSMy client had some troubles with operating the tool. But like I said, since I took control over it, with the help of the support team, everything went smoothly.