All RealOffice360 Reviews
1-25 of 131 Reviews
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Isaac
Real Estate, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed October 2022
Love it!
Ryan
Verified reviewer
Real Estate, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
A customer since its beta
Simple, effective, and easy to use. I no longer hate trying to just track deals and make sense of my business.
PROS'been a customer and user since its beta. I love the ease of use, the simple functionality, and the lack of cumbersome and outdated menus. I hated "Top Producer", the industry standard software for real estate crm software. This takes a simple approach to make everything you need and have to track, and puts it in a graphically appealing and non cluttered display. The columns are genius! Track deals the easy way. They have added more and more as time has gone on, and I love every bit of it. I recommend this software to all my colleagues. Track each stage of a deal, set simple reminders, and know where all of your business is with a simple glance. This is truly the best real estate agent software out there in my opinion. Even the app is great!
CONSHonestly, nothing. I have found no flaw or issue with it. I love it. Leaps and bounds above other options for this industry.
Reason for choosing RealOffice360
I love the columns and ease of use. I started in the beta, and love it.
Reasons for switching to RealOffice360
Top Producer is clunky, cumbersome, and not easy for the end user to use.
Amie
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed September 2020
Perfect for my sole prop business
It has been perfect for my very small business. I use the free option and love that I can track every deal, add notes and know next steps.
PROSI really like the pipeline/calendar/planner syncronization. It makes it easy to see what is on my plate for the day and what I need to schedule in the future.
CONSI wish that the mobile app would send notifications instead of email, I already receive way too many emails.
Reason for choosing RealOffice360
I really liked that it was real estate focused and knew that I was selling properties and not physical products.
Reasons for switching to RealOffice360
I wanted something real estate focused.
Matheus
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great CRM for realtors
RealOffice360 offers excellent customer support. Whenever I had questions or encountered issues, their support team was responsive and helpful, ensuring I had a smooth experience using the CRM. The mobile app is also a great feature, allowing me to manage my business on the go.
CONSOn the downside, I found the email marketing tools to be somewhat basic. It would be beneficial to have more advanced email marketing functionalities integrated into the platform.
JODYLYNNE
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed July 2019
It has some very limited FREE features, but NOT FREE!!
Not great I uninstalled it because what my brokerage offers is so much better
PROSIt has unlimited CRM contact storage, and you can manage all of the contacts for free, but that's it. So two free features, the other 10+ features cost you a yearly subscription.
CONSIt says 100% free in all their advertising but that is not accurate. It has yearly subscriptions that are quite expensive for a CRM tool, so if your brokerage offers a CRM use theirs you will probably get more.
Vendor Response
Hi Jodylynne, Thank you very much for your review. We appreciate your feedback as it helps us improve which is something we strive for daily! Based on your comments, I look forward to improving our ability to articulate the value offered on free, specifically: -Unlimited Contacts -Unlimited Notes -Unlimited Professionals -Unlimited Direct to Client Email -Unlimited Closed Deals -Unlimited Daily Planner Use -Unlimited Calendar Use - With One-Way Google Sync -Unlimited Contact Import and Google Import Sync And I believe our most valuable feature, unlimited HomeHub360 accounts! We do have a Premium plan (just like Spotify, Dropbox, Evernote) however, we've heard that what we offer on free is pretty great too! We clearly just need to do a better job with communication. Thank you once again for your feedback and we look forward to improving our message! Also, thank you for trying RealOffice360, we greatly appreciate it! Sincerely, Mike McAra, CEO
Replied August 2019
Justin
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great CRM for Single Agent or Teams
-Price -Customer Service -Email Integration -Follow Up Reminders -Transaction Tracking -Ability to attach documents -Lead Database -The ability to see email communication to client from all members on your team.
CONSTeam plans do not push new contacts to your g-mail account automatically when you switch from a single plan. Sorting options and functions need improvements. No ability to use SMS integration
john
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
User friendly
The interface and functionality were overall pretty user friendly.
CONSThe price is high, but depending not that high.
Sanjin
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great CRM at affordable pricing
Satisfied with features, price and communication
PROSFollow up automation and reminders, sales tracking, ease of use, integration with calendar and iphone
CONSlack of lead generation features and advertising
R. Phil
Verified reviewer
Real Estate, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed April 2019
Really Great and Helpful for New Agents!
I highly recommend this CRM!
PROSI love how RealOffice360 is designed specifically for Real Estate Agents. The helpful hints along the way and tracking tools are an excellent way to keep you focused and on task. This CRM makes client management a fun and engaging task!
CONSIn my market I have alot of rental clients. Currently I do not see a built in function to track rental clients. I have reached out to customer service for this and hope this function will be added.
Vendor Response
Hi Phil, Thank you so much for such a glowing review! We are so happy that you find RealOffice360 and excellent way to keep you focused and on task! And hearing you say that we make client management, FUN! Wow, that is such a compliment and we as so happy you feel that way. We are currently working on adding in rentals so stay tuned for that. Thank you once again and welcome to the community! Sincerely, Mike McAra, CEO RealOffice360
Replied April 2019
Dana
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2024
RealOffice 360 - THE CRM I use
I like the ease of use and the visual layout.
CONSI wish I could send mass text messages to my clients.
Erin
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Used for Follow Ups
The automated email reminders of follow ups that I need to keep track of past sales.
CONSI would like to see a check box to be reminded to follow up on deals that are marked sold/closed.
Reason for choosing RealOffice360
The Cost and efficiency was better than other products
Caleb
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great product rivaling its main competitor
Absolutely great experience. I will never go back to microsoft
PROSThis software does everything microsoft office does and so much more . The price is lower over all and its just simply a better product
CONSThere is very little i dont like. Could make analytics a little easier to grasp but honestly once you figure it out, its not that hard
Reason for choosing RealOffice360
It had more features
Reasons for switching to RealOffice360
More for less.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
This is a great CRM
I recommend this CRM to the folks that I mentor who are just starting out in lead generation. It is a great platform, and I highly recommend it.
PROSThis is a GREAT CRM...easy to use and easy to navigate. And it's a great price. It is the perfect solution for folks first getting started with a CRM. Very intuitive.
CONSI did the free trial and enjoyed the experience. Ultimately, I did not choose this CRM, and here's why. I am a high performing Realtor, with a team, with a lot of different lead sources coming in. I chose a system specific for real estate that would funnel the streams coming in to the appropriate team member.
Reason for choosing RealOffice360
I chose Followup Boss
Vendor Response
Hi there! We agree with you 100%. We designed RealOffice360 for agents that are just starting out, work independently or focus more on a relationship based business model. While we do work with online lead generation, this wasn't the focus so we can see why this didn't work for you. That said, we are thrilled to hear that you think we are a great product for most agents and that you will continue to recommend us! Thank you! In the future as we add more features, perhaps we can even earn your business back too :) Sincerely, Mike McAra, CEO
Replied June 2019
Tania
Real Estate, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Thank You!
I’ve had a great experience with Real Office 360. I plan on using it for the long haul and I’m excited about all of the new upcoming features the system will have.
PROSI like the goals feature, and I like that it integrates with Mailchimp and automatically updates my contacts on Mailchimp making it easier for my media campaigns.
CONSI don’t have anything I don’t like about it
Vendor Response
Hi Tania, thanks for the review! Glad you are enjoying RealOffice360!
Replied July 2020
Alex
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Good Program
My experience has been very good. We are happy with the program still.
PROSThe amount of content that you can add about your clients. The planner, and the idea of using mail chimp. Great on line support as well. They are fairly prompt with having to help with any problems you may have.
CONSThe program seems to have a glitch. It its open for too long without use, it will not let you add any more content. You have to signout and sign back in which becomes a pain.
Vendor Response
Hi Alex! Thank you very much for your review. We are so pleased to hear that you find RealOffice360 to be a comprehensive real estate customer relationship management platform and that it is quite effective with the MailChimp integration for email marketing! We are also pleased to hear that you have enjoyed our online support as we strive to make RealOffice360 the best CRM for real estate! Regarding your comment about the system timing out, for security reasons we have purposefully added this time-out as a feature. Much like a banking account, if your CRM is left open and unattended it could become compromised. Given the sensitive nature of client data, we purposefully decided to have the system "time-out" when not in use as an added security feature. I trust that you understand. Thank you once again for your review and I look forward to making RealOffice360 better with each passing day! Sincerely, Mike McAra, CEO.
Replied January 2019
Kenneth
Real Estate, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2019
Does what it does CRM for Real Estate Agent
Overall experience is good, take me less than 30 mins to get it running and import all my contact. It's easy to use. Now, I can spend more time on marketing and sales.
PROSI have tried multiple CRM such as ZOHOCRM, HUBSPOT and BITRIX24 and none suit my needs for real estate agent. RealOffice is the choice for real estate agent as it has all the functionality and featured ready for use and tailor made for real estate agent. I would have save a lot of times if I have found out real office earlier.
CONSIt will be good if there is a multiple select or select all to execute an action to selected group of contact. Currently I have to click one by one to change some of the field columns.
Vendor Response
Hi Kenneth, Thank you very much for your review. We are so pleased to hear that you believe RealOffice360 is much better for your business (and other Realtors business) than ZohoCRM, Hubspot and Bitrix24. We are also thrilled to hear that you were able to set up your entire platform, including import, in less than 30 minutes! Time is money so we are so happy with this! In addition, we have added your feedback regarding the multi-select to our roadmap for future enhancements as we strive to get better each day! Please keep the feedback coming! Sincerely, Mike McAra, CEO
Replied January 2019
Lakeisha
Real Estate, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best CRM that I've tried thus far!
All in all, it's been a great tool for my business and I. I'm so glad that I stumbled across it and will continue to recommend it to others.
PROSThis has been the best CRM that I've tried thus far and it's super affordable! It's extremely easy to use, user friendly, and has a great dashboard. Most importantly, it helps to keep me organized and stay in touch with my clients. As one who is afraid of long term commitment, this is money well spent especially as I'm getting into the habit of using it on a consistent basis.
CONSUnlike some other CRMs, I wish this had built in templates to use. However, I know that would come at a higher fee.
Vendor Response
Hi Lakeisha, Wow, we are gushing with appreciation for your amazing review of RealOffice360! We are so happy to hear that RealOffice360 is the best real estate CRM that you have ever tried and that you find it so easy to use! As for your comment on templates, you are absolutely correct and we are working on something pretty exciting in the coming months which I think will make you very happy! Stay tuned. Thank you once again! Sincerely, Mike McAra, CEO. RealOffice360
Replied January 2019
Joe
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
RealOffice Makes tracking clients and leads a breeze!
I really like the tracking tool. I can easily add a client transaction and drag and drop to the current state the file is in. The reminder follow up are also great to help keep me on track with communication with buyer/seller, title company, and other participants involved in the transaction. I also really like the lead capturing feature. I can easily link my Zillow account and leads are added to app seamlessly.
CONSSo far I have not come across anything I don't like.
Reason for choosing RealOffice360
For ease of use, CRM capabilities, lead syncing to 3rd party apps, and status tracking.
Sandy
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
It makes me a better Realtor
The whole experience with RealOffice360 is exceptional; it’s intuitive, keeps me focused, fantastic responsiveness from the support group, and simply how slick it is to use. It’s like having an assistant everywhere I go. Overall, this tool keeps me accountable to my business.
PROSMy business at a glance! Showing me where I am at and where I’m heading with client and sales activity is incredibly empowering. The tracking methodology is efficient and easy to use.
CONSCan’t fault this software in any way! There have been features I would like to see and once I suggest it, provided it offers a measurable advantage to users, it gets added.
Vendor Response
Thank you so much for your review, Sandy! You have given us the ultimate in compliments and we can't wait to continue to deliver an amazing platform for you and your business! Thank you!
Replied December 2018
Brenda
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great Software
Extremely easy to use, love the extra features
CONSHave to log in every 14 days would be nicer if once your logged in on personal computer it would keep you logged in
AnneMarie
Real Estate, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed April 2019
So far so Good!
So Far so Good!
PROSIt places everything where it needs to go without me having to keep reentering the information.
CONSI am still on the free trial, it is hard to get a feel for how it will work long term and keep everything moving effectively and efficiently. Using it for the real estate industry, it takes time to build your clientele and put your systems in place.
Vendor Response
Hi AnneMarie, Thank you so much for your kind review. We are so happy to hear that RealOffice360 places everything where you need and keeps you from having to go to multiple places to keep organized. Our goal is to simplify REALTOR life so we are so happy to hear your words! I am also pleased to tell you that we don't offer a Free Trial but rather our entry level plan is Free for Life! Put another way, the trial doesn't expire and you can continue to build out your business. Thank you once again! Sincerely, Mike McAra, CEO RealOffice360
Replied April 2019
Deborah
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2019
I have recommended this software
It is helping me to become more organized.
PROSEasy to use and with app I can get the information at office or home easily. Easier to use than Google contacts because it is real estate specific.
CONSNo specific name for spouse. No specific place for listing amount.
Vendor Response
Hi Deborah, Thank you so much for your review. I have to say that being compared to Google and saying that we are easier is pretty much the best compliment we can get! I am also pleased to tell you that you can add in multiple family members (not just spouse) on the Contact Profile...we even let you add their birthday's too! Also, for any listing you have, we suggest that you use the Opportunity Tracker as it allows you to add the listing price and track your potential sales too! Thank you so much and welcome to RealOffice360! Sincerely, Mike McAra, CEO RealOffice360
Replied April 2019
Jennifer
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed June 2019
Helpful software
Overall, I am very happy with the software. Add the expense category and I will be over the moon :-)
PROSIt's a great place to organize my contacts, potential/actual income and business partners.
CONSI would really appreciate it if the software had an option to track expenses as well. I have yet to find a software I like that is a 'one stop shop' for all my real estate business needs.
Vendor Response
Hi Jennifer, Thank you for your awesome review of RealOffice360. We love that you find RealOffice360 a great place to organize your contacts and track your business. Based on your feedback we have reached out to a few expense softwares to see if we can include this in the future so stay tuned on that! Let us know if you have any further questions as we are happy to help. Sincerely, Mike McAra, CEO
Replied June 2019
Guy
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Review
Easy to use
PROSI liked Tracker and its ease of use and the income calculator
CONSThe two way email but it is being upgraded
Reason for choosing RealOffice360
Price and ease of use.
Monique
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Amazing CRM
This system is great! Keeps me on top of daily tasks and client follow up as well as prospects and deals
PROSEasy to use, great tools and top notch customer service!
CONSAny question or concern was resolved so quickly that there truly isn’t a least favorite. Hoping to get my mls on board for extra tools!
Vendor Response
Hi Monique, Thank you for much for your amazing review. We are so happy to hear that you find RealOffice360 so easy to use, comprehensive and that our customer service is top notch! It is even more music to our ears to see that the tasks and client flows are working so well. We will continue to get even better for you and we thank you once again for using RealOffice360! Sincerely, Mike McAra, CEO Ps. We are still working to get your MLS going!! Stay tuned.
Replied March 2019