About RealOffice360

RealOffice360 is a customer relationship management (CRM) software that helps real estate businesses manage client database, daily tasks and payments on a unified portal. The platform includes deal tracking functionality, which allows marketers to handle a variety of sales operations like leads capturing, follow-ups, sourcing, commission tracking, taxes and more.

The client management module in RealOffice360 lets organizations add and maintain client details and documents in a centralized repository, import contacts from Microsoft Outlook or Spreadsheets, and organize contacts into groups. Features include email marketing, notes, opportunities management, secure data storage and more. Additionally, managers can use the daily planner to schedule tasks, create ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

96 Reviews of RealOffice360

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(54)

54

4 stars

(37)

37

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 96 results

October 2020

Ryan from RE/MAX Professionals

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A customer since its beta

Simple, effective, and easy to use. I no longer hate trying to just track deals and make sense of my business.

Pros

'been a customer and user since its beta. I love the ease of use, the simple functionality, and the lack of cumbersome and outdated menus. I hated "Top Producer", the industry standard software for real estate crm software. This takes a simple approach to make everything you need and have to track, and puts it in a graphically appealing and non cluttered display. The columns are genius! Track deals the easy way. They have added more and more as time has gone on, and I love every bit of it. I recommend this software to all my colleagues. Track each stage of a deal, set simple reminders, and know where all of your business is with a simple glance. This is truly the best real estate agent software out there in my opinion. Even the app is great!

Cons

Honestly, nothing. I have found no flaw or issue with it. I love it. Leaps and bounds above other options for this industry.

Reasons for Choosing RealOffice360

I love the columns and ease of use. I started in the beta, and love it.

June 2019

Nikki from Realty World Selzer Realty

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great product

I love it! It has helped me set goals, keep track of my commissions, and with newer implementations I will be able to get in contact with clients more personally. I like the simplicity of it. Others I have tried have so many things to do, it makes me feel overwhelmed. This is a perfect product for a newbie, or something that just wants something simple to get started!

Pros

I love how easy this product is to use! As a newer real estate agent, I'm happy that they offer a free version. I had done many trials of other products, and there were ones that were just too involved for me. I wanted something that I could customize, track my clients and sales, and chose this product. I even upgraded for extra features. I'm excited to see where this company goes!

Cons

The app is not as easy to use on your phone, but I typically use on my laptop anyways.

Reasons for Choosing RealOffice360

Simplicity, cost, ease of use, customization

Response from Home Investment Advisors

Replied June 2019

Hi Nikki, Reading your review was the highlight of our week! We are so thrilled to hear that you love our product and that you find it so easy to use! We are constantly building new features, making things better, faster so we are also excited to see what we can deliver and make even better for you! We completely agree that the mobile experience isn't great which is why we are focusing on that in the coming months! Thank you so much for taking the time to review RealOffice360 as we really value your feedback. Sincerely, Mike McAra, CEO Ps. If you ever have a question, feel free to reach us on support!

September 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

September 2019

A CRM for Realtors

Once I became familiar with how to maneuver through the program to see the activity in a way that made sense, which didn't take too long by the way, it offers a clear snapshot of my business. From lead to firm deal. The actual data input isn't fully intuitive, but again not too challenging, and allows for different ways to create the data you want in a way that is searchable.

Pros

It is specific to the Real Estate Industry unlike many many others where you need to modify/adjust/create work arounds.

Cons

It freezes on the iPad frequently. That is an absolute frustration as I keep having to uninstall and reinstall. Works great on my desktop PC.

Reasons for Choosing RealOffice360

I tried a 30 day trial and found it superior. It could still use some tweaking as in allocating costs to specific sales. I'd really like to see that function.

Response from Home Investment Advisors

Replied September 2019

Thanks so much for your review! You are right, the iPad version was bad. Based on your feedback, we put the team to work and now have a new version ready and waiting! Add this to the streamlined workflow you already enjoy and I hope we have found a winning combination! Thank you so much for your feedback as its comments like this that allow us to get better for you each day! Sincerely, Mike McAra, CEO

September 2020

ANDRE from SUTTON GROUP

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2020

Honest Opinion Of RealOffice360

Very good. Depsite the downsides (it's also a very new crm so updates are still on the way), the deisgn and layout is so worth it. Using this crm to start a real estate team and push past the 6 figure income mark.

Pros

By far one the best and most effecient layouts I've seen for any crm software. The tracker practically replaces the whiteboard and let's me easy visualize and see all the prospects on my plate right now + what stage they are in. I personally also love the muted colours and way the software organizes names, contact info and so on. For a new starter to real esate or any sales position, the free trial option is more than enough for you to take control and make a killing on the job. The paid version with access to mailchimp and multiple 'oppurtunities' keeps me stress free when I have multiple buyers on the go. Overall, extremely happy with the software, no glitches, a few times it seemed slow or down but that was quickly fixed. I also use the mobile version on my ipad which works good and makes it super easy to do evening time cold calls. 9/10 would recommed.

Cons

The biggest disadvantage and why I might leave this software is the capabilities. The design tops any other crm I've seen or used, but the capabilities of this design are very limited. The mailchimp intergration is cool, but does not work well when doing drips. I ran into a ton of problems where my campaigns did not go out and lost leads beacuse of it. Nothing yet for making more customizble or automated tasks? Like making an automatic 6 task list when new leads come in, you have to manually do this for every task and set the time and date for each one, where Liondesk you can set it up once and just click 'auto tasks'. No gmail intergration isn't the best as well. You can send all the emails you want but logging the replies doesn't always work. Auto-texting is another feature many crm's are now offering but with my tasks I need to personally set the tasks and type all messages to do so. Built in drip-campaigns would be better than mailchimp intergration.

Reasons for Choosing RealOffice360

At the time the free version compensated for what was needed.

September 2020

Diogo from Century 21

Company Size: 201-500 employees

Industry: Real Estate

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Fantastic Software

Pros

I have attempted some free trials of many softwares to see how they relate to tracking clients, sales and other items to make my day to day easier to manage and remember. As far as real estate goes, I can't say anything has been better than Real Office 360, everything seems perfectly tuned for how I run my day and feels like the programmers spent time with people that work in the field day to day to get this perfect.

Cons

There is nothing about the software I do not like, there were some features other software had like e-mail/social media incorporation that would pull details of specific clients, but it is not of importance to me and I am not sure I would personally use it much. At the moment, I can't think of anything this is lacking for my day to day

Reasons for Choosing RealOffice360

Hubspot seemed like it was trying to appeal to everyone at the same time and was decent for all companies but seems like it would be lacking for everyone. Real office felt tailored to what I do.