--- title: "SalesRabbit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SalesRabbit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SalesRabbit is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/sales-rabbit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Field Sales Software](https://www.softwareadvice.com/field-sales/) / [SalesRabbit](https://www.softwareadvice.com/crm/sales-rabbit-profile/) / SalesRabbit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/sales-rabbit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/sales-rabbit-profile/alternatives/) # SalesRabbit User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 191 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 89 reviews (47%) - 4 stars: 66 reviews (35%) - 3 stars: 26 reviews (14%) - 2 stars: 6 reviews (3%) - 1 star: 4 reviews (2%) ### Most mentioned pros - It helps me to manage my sales efficiently. - This software is great to keep track of the whole sales process and build leads, you can easily add pins with notes for prospects info, plan your day using the maps and easily add all kinds of date, there are even different colour pins to change the status of leads. - Second, our teams have been able to concentrate on closing deals and increasing sales conversions thanks to the software's automated lead tracking and data collection. ### Most mentioned cons - For me the only thing that’s a shame is the monthly subscription price which may be out of reach for small businesses. - Then they just glean that information out of the database and sell it to your competitor. - I have never had a problem resolved through the customer support. ## SalesRabbit customer reviews Showing reviews 1-25 of 191 (page 1). ### The bouncy rabbit - Overall rating: 4/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality. #### Cons I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools. --- ### My salesrabbit experience - Overall rating: 4/5 - Reviewer: Jérémie M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s a very important application for my day-to-day sales work. It helps me to manage my sales efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is very useful for managing sales and assessing business trends #### Cons For me the only thing that’s a shame is the monthly subscription price which may be out of reach for small businesses. --- ### Worked Well - Overall rating: 5/5 - Reviewer: Randon B. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service. #### Cons It wasn't super good about keeping me up to date with appointments. --- ### Great Technology - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc. #### Cons I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates. --- ### Sales Rabbit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered It is great and constantly becoming better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference. #### Cons There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems. --- ### Application is great, service and support need work. - Overall rating: 3/5 - Reviewer: Paula H. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Initial meetings and project work were well executed. Post-project transition to daily support has been a challenge. In Field Sales, timing is everything, waiting 2-3 days or even weeks to hear back about an issue results in lost sales every day. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Sales Rabbit was an upgrade from an old application that had more lead management and geo-locating features. #### Cons Not as customizable for integrations. We intended to eliminate some manual steps in our process with this application but have yet to realize that full functionality. --- ### Lots of Potential but unstable - Overall rating: 4/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically. #### Cons Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity? --- ### Great Tool for Outside Sales Team - Overall rating: 5/5 - Reviewer: William B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great tool for territory management, enjoy using this tool to redesign sales rep and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The use of the software and the ability for the outside sales team to use this software to prepare and deliver presentations with customers. #### Cons The only down side to this software is the internet access for items stored in the cloud and the inability to run right from personal device without access. --- ### Great outside sales management application - Overall rating: 5/5 - Reviewer: Jenna B. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The application is perfect for tracking your outside sales and managing it to be able to follow up and close the deals! I love how you can assign neighbourhoods as well to keep track of each rep in each area! #### Cons Nothing so far! It's really one of the best tools out there to manage outside salse --- ### Sales rabbit - Overall rating: 3/5 - Reviewer: Donald R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used other for free trial - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The free trial, not having to pay to make a trial run #### Cons This didn't fit well with our company, too many other better similar products to pay for this one --- ### Technician - Overall rating: 3/5 - Reviewer: Dee S. - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's pretty good but it crushes every once in a while and lose information. I have to sign in again and reput information. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It's easy to use and very simple. Once, you get where all the information space, it will be so simple enough to get it done quickly. #### Cons It crushes every once in a while. Specially, after you fill out and right before push submit, it crushes and loses all the information. #### Vendor response Sorry you have had some issues with TechRabbit crashing. We are coming out with a big update for the app later this week. You will love it. Replied March 2017 --- ### Prequalify, prequalify, agreements! - Overall rating: 5/5 - Reviewer: Bradley L. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to prequalify my customers, and handle most of the paperwork online #### Cons No cons I can think of. --- ### SR reviews - Overall rating: 5/5 - Reviewer: Stetson B. - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales rabbit is a great and easy way to organize all of my sales. It looks professional and customers don't question the legitimacy of protecting the customers information. I love how it tracks the areas that I have gone to and also allows me to cracked my sales reps areas as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very organized and easy to use. It allows me to show my customers their information and how it is protected. It is a legitimate see to show that the service we are doing is legit. #### Cons none. --- ### I like it - Overall rating: 4/5 - Reviewer: Zachary T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Pretty good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I’ve used this product twice at 2 different companies. We tried others are returned to SR. #### Cons The customer support is horrible, hands down --- ### down the rabbit hole - Overall rating: 5/5 - Reviewer: Phillip K. - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales rabbit has been such a godsend for my job! It makes me look more professions than ever! I love being able to have all the information I need to be successful at my fingertips! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The area management and agreement feature. #### Cons Sometimes it can be slow. --- ### Sales rabbit - Overall rating: 5/5 - Reviewer: Chrid B. - Industry: Retail - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using this app four a couple years now and it only gets better And it's very easy to navigate and customers absolutely love it knowing what we can do #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality #### Cons Up load speec --- ### The best cram for a traveling salesman - Overall rating: 5/5 - Reviewer: Bruce S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great notes features, integrated with calendar, using reminders to help mat appointments #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The map feature is very accurate, showing targeted potential customers either via satellite or map. #### Cons I wish I could get a separate report of all notes listed at the end of the day or week. --- ### Danielson - Overall rating: 4/5 - Reviewer: Danny F. - Industry: Marketing and Advertising - Product usage: Used daily for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been well besides the times where my close outs don't show up. Other than that it's been real help full! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how you can just do the paperwork on your phone it's really easy to access as well. Espically for first time users #### Cons How sometimes my paperwork won't submit to my office. Sometimes it takes me multiple times to submit it #### Vendor response Thanks for the feedback Franco. We are going to be coming out with a great update for TechRabbit soon. You will love it. Replied March 2017 --- ### Love sales rabbit - Overall rating: 4/5 - Reviewer: Jordan J. - Industry: Telecommunications - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think that sales rabbit really helps my performance in selling. I used to do everything on paper but it is so much easier on my phone. Sometimes it is wrong on the names but I still like it. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use #### Cons Wrong names --- ### Sales Rabbit is a waste of money and time! - Overall rating: 1/5 - Reviewer: Clem P. - Industry: Construction - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered THE WORST CUSTOMER SERVICE WHEN YOU INQUIRE ABOUT A REFUND. They will not assist you in any way! Joke of a software unless you are selling carpet cleaning or bibles door to door. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros No pro's unless you like being over promised and under delivered product. This product does not have anywhere close to the functionality the sales guy tells you. Then once you are a customer they tell you it is in development and will be released shortly. I guess their definition on shortly is that it will be out in this millennial. #### Cons Not auto data collecting, if you just want to track a customer name than great. IF YOU ARE A ROOFER DO NOT BUY THIS PRODUCT. Spoto was better at data collection and being able to use the mobile and computer app. --- ### Inaccurate Address Icon drops - Overall rating: 3/5 - Reviewer: George M. - Company size: 51-200 employees - Product usage: Used unspecified for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use sales rabbit strictly to know homes I've knocked on. I don't use the income info because that tends to be inaccurate a lot as well. It's better if those were just left blank and the info be submitted by the D2D sales rep. I like the feature that reminds me of appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Allows the D2D sales rep to track homes visited and individuals talked to. #### Cons Inaccurate address icons. Address icons have wrong address numbers in most neighborhoods #### Vendor response Hey George, Thanks for your feedback. Unfortunately the income estimates are just estimates. No way to actually get that info for all homes. Your account admin is able to adjust what fields show and what fields do not. As for the addresses being inaccurate, I would love to have you contact support on that issue, support@salesrabbit.com. Replied March 2017 --- ### Its a good app - Overall rating: 3/5 - Reviewer: Samantha B. - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I definitely like the app a lot more than if it was just me going door-to-door you know without anything. The app is definitely helpful because you are able to see in the future all the progress you have made , whether or not somebody was interested timer if somebody was already with direct satellite , etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros How much it was helpful and thanks like seeing the progress you have made a beginning able to go back and look stuff like that #### Cons There really wasn't anything that I didn't like about the app other than the fact that I was just works all the time whether you had like wifi or data but that's a different story so there's really nothing --- ### Good overall - Overall rating: 4/5 - Reviewer: David H. - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do like sales rabbit overall. I think the ease of use is great. It would be nice if there were some different contact options when marking the doors, depending on what you are selling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. #### Cons Not all the contact marking features I would want --- ### Works decently for field use - Overall rating: 3/5 - Reviewer: Richard C. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While this app provides a decent field tool to manage client base, and to enhance sales ability with extra information to strengthen what you say. The app it self seems to be riddled with problems of use. It force closes on me and maes you restart the program all to often. Could be better could be worst but when it works it at least provides useful information to the sales person. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The fact it provides territory maps with sometimes accurate information. And is easy to use mostly. #### Cons That it has softwareally issues and force closes alot. As well as not always displaying accurate mapping, and or client data #### Vendor response Hey Richard, We really value feedback from users like you. We have made stability a HUGE focus over the last 6 months at SalesRabbit. I believe you will be pleasantly surprised at the improvements with speed and stability across the platform. Thanks again! Replied March 2017 --- ### My first Sales Rabbit Review - Overall rating: 4/5 - Reviewer: Alicia T. - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales Rabbit is a new app to my sales team of canvassers. It is very easy to use and I love the different options that it allows us (prospect phone numbers so that we can call or text from their porch or in our office in the case of inclement weather) to reach prospects when the door goes unanswered. The only downside I've experienced is that if more than 1 person is logged in using the same profile it has a tendency to kick them out. I'm excited to see how our usage progresses from the winter to the summer. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The GPS and the ability to call prospects from the app. #### Cons If more than 1 person is logged in on a password it kicks the other users out. #### Vendor response Thanks for the review! We are glad that you have had a good experience with SalesRabbit. You should be able to login to at least a couple devices at the same time, but because the software is designed to have a different user for each login it is expected behavior to boot someone out of the app when this is happening. To avoid this you will need to create multiple users instead of sharing the same login. Replied March 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/sales-rabbit-profile/reviews/?page=2) --- SalesRabbit Reviews, Pros and Cons - 2026 Software Advice