All Salesboom CRM Suite Reviews

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David

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2016

Great for complex sales cycles

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

PROS

great interface and very easy to learn. love the crm reporting and custom views

CONS

Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

MARIA

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Better than paper

I love it. I use it for my accounting business and for my personal life. I feel that I do not have to try to remember so many thinks.

PROS

Cloud based. You can access to the information anywhere. I can store tons of contacts and add notes to those contacts. I do not need to try to remember so much information. I can go back and track my clients information without having to dig in my file cabinets, scroll down my emails, or texts. Easy to update. It takes no time to enter the information. The subject line helps me to find what I am looking for.

CONS

I wish that the software would be more interactive. Some times, I have to click with the mouse to get what I want when I am used to type and hit enter. At first I got a lots of duplicates in contacts and accounts; but after I call customer service, the issues were resolved.

Allison

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

FUNCTIONALITY

2

Reviewed May 2018

Weak CRM, only appropriate for very small companies

PROS

The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.

CONS

Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.

Kim

Staffing and Recruiting, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Valuable CRM Platform

The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it.

PROS

Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan.

CONS

Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer.

Reason for choosing Salesboom CRM Suite

Superior customer support

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

personal service second to none. Product so intuitive and customization is easy accommodating.

I am far more organized and effective with managing my clients. It increased my accountability also.

PROS

I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without `breaking anything. Love it.

CONS

Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much.

User Profile

Paige

Verified reviewer

Consumer Services

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

We've been using Salesboom for over a year. Mostly positive experiences.

Easy pipeline management at a fraction of the cost of other CRMs.

PROS

Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money.

CONS

You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades.

Sam

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

As a Canadian business it's important that my data is similarly being managed by a Canadian company.

PROS

I like knowing that my CRM will work perfectly for me no matter the size of my business and I can trust that Salesboom will provide all the necessary support as new integrations and customizations become essential for business efficiencies. I won't have to work with third parties for any of this. That's a comforting tight as both a cost and time saver. The personal touch provided by Salesforce with their fast-tracking program encouraged a painless and motivating onboarding process to become confident in the software's power and capabilities. It's been a huge leap forward from the myriad other software programs used before integrating a CRM into our core business activities.

CONS

Its not a good platform by any means, especially when compared to some other well-known platforms. Still new to its implementation but haven't experienced any setbacks.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Salesboom is an excellent product for any sales team from small sales team to mid size and large

PROS

Salesoom is user friendly Sales software for even a non technical professionals. Easy,Reliable with Excellent customer service

CONS

Easy to use . Salesboom is Excellent sales CRM product for small,medium,large size companies. Super integration with any size database,Great out put, custumer satisfaction Gauranted.

User Profile

Krishna

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

best crm i found

PROS

so many different options, so i was not limited on what i could use. i have an events company, and many crms i tried limited my needs because of the space i am in. salesboom had so much going on, that i found exactly what i needed; quote to cash, quickbooks, etc.

CONS

i has a dated feel to it, not the functionality rather the look of it. i know that doesn t mean much, but that was my only drawback. that aside, i love this crm.

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Some of the best technical support from any vendor ever! They've held my hand from day one.

It's the only CRM with a simplified quoting ability that I could find after about two years searching. Also, the customer support is perfect.

PROS

I searched for a CRM that also integrated a quoting system. This is the first I've found and its simplicity and integration with the quoting and CRM is way beyond my expectations. Also, I did not expect to receive the kind of technical support that SalesBoom provides, nor did I expect the understanding that SalesBoom quickly developed for my business needs.

Kevin

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Friendly and Good

Crm and a lot

PROS

Really user friendly and easy to use I personally like working with the staff at salesboom they are good at there job

CONS

I think this is a great software to use personally I don't have any cons for this software.

Angela

Defense & Space, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Team Oriented Platform and Company

My experience has been positive, and my organizations ability to see itself has greatly improved.

PROS

I most like the relationship that companies have with the Salesboom team that allows continuous innovation to take place. The salesboom team is responsive to new ideas, and welcomes these ideas, as well as quickly implements change.

CONS

I would like to improve the mass import process so that it is more intuitive.

Nick

2-10 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

The must-have CRM

Salesboom is the only CRM I have purchased that actually works and finally I am seeing a product that we can actually use! I use Salesboom all day every day and personally think that it is the best value for money and one of the best CRM software on the market. I have used different CRMs in the past and most of them have fallen short in the area of missing data, duplicate data and reliability. Salesboom is very easy to customize, I use it to track sales opportunities, reports, forecasts and for support. I highly recommend Salesboom to anyone, if you need anything just ask Salesboom support team.

PROS

1) Great After-Sales support 2) Very easy to use 3) Eeasy to customize pages 4) Great Value for Money

CONS

I was searching for a simple and easy CRM Software package for my team to use and glad I found Salesboom. The only area they need to concentrate on is the daily import limit.

Ryan

Defense & Space, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Off to a great start!

It's off to a great start. We are 2-3 months in and are very pleased with how it is going. [SENSITIVE CONTENT HIDDEN] and his team have been great to work with. The implementation and training was made simple.

PROS

It's user-friendly and is very similar to corporate CRM platforms on the market

CONS

Only been using for a few months but so far, it has met all of our needs.

Reason for choosing Salesboom CRM Suite

Better price point, very good reviews, and was impressed with the demo & free-trial.

Reasons for switching to Salesboom CRM Suite

I had roughly 15 years experience working with SalesForce and was looking to replace our in-house platform with a similar CRM.

Gary

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A better option than Sales Force

A more personable approach. The sales training was done by the [SENSITIVE CONTENT HIDDEN] of the firm. It is early but so far so good

PROS

Not only was the cost of the product more reasonable, it is more flexible than some of the big bucks packages. This is a better fir for a small company with a small sales force. It can fit with a more personal sales approach rather than a technical approach.

CONS

It takes a while to get the hang of how it works. Not always the most intuitive when it comes to navigation. They do nickle and dime you a lot with a cost for every little addition.

Daniel

Verified reviewer

Mechanical or Industrial Engineering, 2-10 employees

Used less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2017

A Huge Disappointment

PROS

I have absolutely nothing positive to say about this company and it's CEO Troy Muise. This is a classic case of overpromising and underdelivering.

CONS

Much like a previous reviewer stated, my company was never provided with a completed project after many months of waiting. The last communication I had with Troy Muise from the company stated that he would not refund our money, nor complete the project. We spent over $3,000 with this company with nothing to show for it. Troy also stated that he would sue me for libel if I posted any negative reviews of his company.

Hudson

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great Product

PROS

Sales Boom is very versatile, regardless of the industry you're in.

CONS

Sales Boom just takes some time getting used to.

Michael

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY