--- title: "Salesloft Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Salesloft. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Salesloft is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/salesloft-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Engagement Platform Software](https://www.softwareadvice.com/crm/sales-engagement-comparison/) / [Salesloft](https://www.softwareadvice.com/product/169741-Salesloft/) / Salesloft Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/169741-Salesloft/) Reviews [Alternatives](https://www.softwareadvice.com/product/169741-Salesloft/alternatives/) # Salesloft User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 232 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 118 reviews (51%) - 4 stars: 82 reviews (35%) - 3 stars: 22 reviews (9%) - 2 stars: 4 reviews (2%) - 1 star: 6 reviews (3%) ### Most mentioned pros - I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner. - It was a good system for marketing, creating campaigns and then monitoring who opens information emails sent to prospects. - I appreciate the ability to build and manage email cadences, templates, A/B testing, and tracking. ### Most mentioned cons - Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities - There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day. - We moved the team from HubSpot Saleshub to SalesLoft and there is no "Playbook" functionality that guides the user through what to ask a prospect on a call. ## Salesloft customer reviews Showing reviews 1-25 of 232 (page 1). ### Easy to use lead gathering tool, contact tracker, and cadence tracking tool - Overall rating: 5/5 - Reviewer: Jamie A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Top-rated experience with onboarding the product and using the product. Anytime I reached out to support, they got back to me immediately and helped me resolve my issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesloft is a great value for the money spent, it is easy to use, and my salesperson and their onboarding team did a great job getting my all set up. #### Cons I wish they had more native integrations with CRMs. Salesforce is their primary integration. #### Reasons for choosing Salesloft n/a #### Reasons for switching to Salesloft Salesloft was easier to use and the email cadence tools are much better in Salesloft. --- ### Very reliable sales engagement tool - Overall rating: 4/5 - Reviewer: Haruki T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Compared to other sales engagement tools, SalesLoft has a very user-friendly interface which makes it very easy to navigate from the get-go. Very easy to access the analytics and apply filters to get the desired data. Their conversational intelligence feature for both meetings and dials is great for coaching purposes. #### Cons Their integrations can sometimes be glitchy but is resolved in a fast manner. #### Reasons for switching to Salesloft It was not easy to use, the support was very slow whenever we experienced bugs, lack of features. --- ### Salesloft - It is what it is - Two stars - Overall rating: 2/5 - Reviewer: Paul K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered has been poor. There are better solutions out there. As BDRs we rely on tools like sales loft to do our job and make our living. When they work poorly we work inefficiently and cause us, and our company, money. Although I cannot be certain if it is a Salesloft issue or an internal issue with the folks who administer the program. Because of that I'm giving it 2 stars instead of 1 as it may not be 100% on Salesloft. Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US based employees. thing is with all other VOIP calling (Zoom, facetime, skype, teams, etc...) I have zero issues - it is only with Salesloft. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It integrates well with Salesforce. It is better than using a rotary phone and yellow pages like back in the day. #### Cons Phone issues. Intermittent outages. Bad experience with support. --- ### Getting used to Salesloft. Feels clunky at times - Overall rating: 4/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have liked Salesloft so far, but not as much as I liked Outreach at my last job #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of use when creating new cadences #### Cons Some things aren't as intuitive as i'd like. For example when a prospect responds to an email it is unclear at times if they have been removed from a cadence #### Reasons for switching to Salesloft SFDC's tool was really bad. Confusing and hard to manage --- ### Manage your sales outreach in a few clicks - time saving where you need it. - Overall rating: 4/5 - Reviewer: Jennifer H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Overall a positive experience we have a really strong customer success rep in [sensitive content hidden] who has been on hand with any questions we have had. She guided us through our implementation across several teams and we have had a couple of best practice sessions to make sure everyone is on the same page. Salesloft is pretty self explanatory to use and once you get started the UI makes sense on how to work. For team members coming from pure CRM usage it can be a bit of a learning curve but once they get the hang of it they love how much more they can get done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and onboarding became a time sync for new team members to learn. Salesloft meant that new team members could know exactly what was expected as outreach for certain prospects. It also means you now have access to a really rich amount of data to understand what types of outreach = success whether it be mixing up length or when certain emails are sent, no. calls etc. Suddenly having access to this information meant that the most successful SDRs no longer had information siloed to them and we could get more and more best practices shared across the team. #### Cons I mentioned when assessing the features the couple of things where Salesloft could improve: - increase focus for non opp creating SDRs. This would mean that those teams could take more advantage of the coaching modules and actually get richer data when their looking for trends across performance. Most interesting to me would be- number of high value activities completed - no meetings booked - no. meetings attended - being able to read leads converted to an opportunity which is the traditional way Salesforce would identify success. Since the release of Rhythm there has been some jankiness in the tool. A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails. Their product team has messaged and said they are working on these areas. #### Reasons for choosing Salesloft I had used Salesloft before at a previous company and enjoyed the experience and the team I had worked with. --- ### Best in class sales engagement - Overall rating: 5/5 - Reviewer: Stewart W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overwhelmingly positive with regards to both product and service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive comprehensive product. As a smaller company with tighter budgets, having a complete suite of sales engagement, analytics, forecasting, conversation intelligence, and opportunity management under one roof is essential. #### Cons Honestly there isn't much, and any criticism is really just splitting hairs. Obviously the conversation intelligence and deal management modules aren't as comprehensive as stand-alone solutions, but they're pretty close and more than enough for most teams. The salesforce integration is almost perfect and is >98% accurate. We've had an issue with salesloft not being able to write a tickbox to salesforce and that would be a nice fix to see, but again it's an inconvenience rather than a pressing issue. #### Reasons for choosing Salesloft Salesloft UI is more intuitive for the user. I've told Outreach about small blockers to productivity over the years that seem like easy fixes, and they've never been fixed. Why wouldn't you allow users to drag and drop cadence steps like Salesloft?! Outreach analytics is more extensive, but it feels like overkill. In reality though, the deal was about relationships and pricing. Salesloft and Outreach are almost identical in terms of capability and integrations --- ### Saleloft Over All Review - Overall rating: 5/5 - Reviewer: Marcos M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience is GREAT, it is easy to use and really effective in sales mangement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more customers giving automated emails a personalized approach. Which helps me get more responses. I also love that I can sink it to me gmail, Hubspot and Seamless AI. #### Cons What I dont like is the dialer I think is really basic, but it does not interfere with my performance. So what happens is when I important the contact from Seamless AI, I cant dial because the number was added to the company not the contact so I have to copy the number and paste in contact to be able to Dial. #### Reasons for switching to Salesloft We did not switch we are still using Hubspot but also use Salesloft for new sales opportunitys --- ### Avoid at all costs - Overall rating: 1/5 - Reviewer: Andrew R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered These people are vultures. Holy heck they are one of the least customer friendly companies I've ever interacted with. The Comcast of sales tools... We bought SalesLoft for a year and told them we didn't want to renew. They billed us anyways. We asked for a refund, and they said one could not be provided. I had to file a chargeback with the credit card company in order to finally get a refund. We asked if we could get our data exported, and of course they said they aren't able to do that. We asked if we can trial the product (since we hired a new sales person) in order to access our data, and they said they don't offer trials. They have a minimum of 2 seats even though we only have 1 salesperson. Honestly these guys couldn't care less about their customers or doing anything friendly at all, they're basically the worst company I've interacted with in recent history. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The product works for the most part, it gets the job done. Most of the problems with this company are with their extreme customer unfriendliness, not the product itself. #### Cons The software was average - it's pretty lame that you have to pay a high price for something that is available for free in other platforms like HubSpot. The main negative about working with this company is the people and experience you get talking to them, and their aggressive customer-unfriendly policies, not the software itself. #### Reasons for choosing Salesloft The sales person we hired wanted to use SalesLoft. --- ### Solid Product. Couldn't imagine working without iit - Overall rating: 5/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been a wildly positive experience. It's drastically increased our efficiency and helped us bring in a significant amount of revenue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesloft is a staple in our business development initiatives. The platform makes it easy to organize your outreach efforts while continuously optimizing your methods. It truly helps us optimize efficiency for thhe sales team #### Cons There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls. Although the default dispositions are sufficient for tracking. #### Reasons for choosing Salesloft At the time, Salesloft and Outreach were similarly priced and had almost identical features. The only reason we went with Salesloft was because a few members on our team had used Salesloft at previous companies. #### Reasons for switching to Salesloft Difficult to use and an inefficient process. --- ### SalesLoft product review - Overall rating: 3/5 - Reviewer: Drew M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I have not been satisfied with our experience using SalesLoft because of the lacking support for business to consumers. On top of this, the customer service is nearly non-existent. Our account manager is not easy to work with and honestly has been a massive struggle for our business due to the extra resources required to get SalesLoft running as it should with the limited support coming from the SalesLoft support team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Overrall SalesLoft provides a way for customers to interact with business to business in a fairly new way. It helps with staying in touch and maintaining relationships that they say will help build your business. #### Cons SalesLoft completely fails when it comes to interacting with business to consumers. There is no good texting feature as most consumers are texting during business hours rather than talking on the phone or managing their personal emails. This is the reason I would not recommend SalesLoft to a business. #### Reasons for choosing Salesloft I chose SalesLoft because I was curious to try their system of cadences to stay in touch with customers, while it turned out because they rely heavily on email, it has not been successful for our company. --- ### Everyday Salesloft User - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Ease of use when dialing out to customers via my computer and email management. #### Cons It does not sync up with salesforce when making edits to customers contact info. --- ### Makes my life so much easier! - Overall rating: 5/5 - Reviewer: Harry C. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very positive experience so far. It has improved my efficiency massively for my day-to-day activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy the chrome extension is to use and how seamlessly it integrates with Salesforce. #### Cons No cons to report on so far. The only thing to mention is that the chrome extension times out every so often even when I've been active on my computer but this isn't a major issue. --- ### Salesloft, you should check it out - Overall rating: 5/5 - Reviewer: Ceddrick L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As long as I do what I need to do, I have a "regimented" daily routine. I can do what I need to with little or no supervision. It can free up a manager's time because they can see an individual's production and meet with them for exactly what they need to instead of wasting time doing a lot of discovery and then getting to their message. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros There are a ton of features to use for prospect and customer management. You can customize cadences to work for you and with you. The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own. #### Cons I have used SalesLoft competitors in the past, with that in mind, I cannot really call out any quirks. If I was forced to give a Con, I would say there is a LOT that you can do with SalesLoft. It could prove difficult for someone if they do not have anyone to help guide them. --- ### a huge boost in the efficiency of the sales crew - Overall rating: 5/5 - Reviewer: Mohammed O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With a substantially greater prospect-to-customer conversion rate as well as a shorter onboarding period, we've seen a significant increase in sales efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use speeds up onboarding, converting new workers into producers in weeks. SalesLoft simplifies prospecting and keeps sales teams up to date on communication plans with potential accounts and leads. Analytics provide vital data to ensure you're continuously improving sales cycle efficiencies. It also helps the marketing team manage messaging style and content. Thus, Sales teams can focus on selling instead of creating messaging. The onboarding procedure was meticulously and it was easily set up. #### Cons The only major issue I've had is arranging our emails. If you develop a template and then send it, it seems sloppy and likes it originated from just a computerized method. --- ### Sales Review - Overall rating: 2/5 - Reviewer: Elena G. - Verified reviewer: Yes - Industry: Sports - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 2/5 #### Pros User ability is high - the layout of the site is easy to find information/content you're looking for. Like the use of "Snippets" vs. "Templates" #### Cons Calling features are poor - need to be able to call through salesloft with it accurately importing the call into salesforce and Chorus. Filter options within a cadence or account are messy and do not pull the information needed. --- ### I use Salesloft for tracking calls and primarily emails as well as email tracking - Overall rating: 5/5 - Reviewer: Samuel M. - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracking and creating emails that are sent to prospects are the biggest values to my job. The new ability to tell if a prospect is looking at our site and what pages they are visiting is also useful. Salesloft does a good job of constantly adding new features like a linkedin extension at the bottom of the screen to verify prospects. The dashboard also helps tell which emails work and which don't and making changes to templated emails is very easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to quickly load a lead from salesforce or multiple leads is very easy. The email tracking is also very helpful when deciding when to reach out to prospects. Navigating through Salesloft for the most part is very easy. The notifications on whether an email has been received or not is great. I primarily use Salesloft for email cadences and email blasts. Both allow me to send templated emails to prospect at a much faster rate than gmail. The dashboard also gives you good feedback on which emails are being opened/responded to. Being able to create your own custom templates is very easy as well which allows you to change up your messaging whenever you'd like. #### Cons Salesloft at times can make it difficult to log calls. Sometimes I'll prefer to just log calls in salesforce when Salesloft isn't recording my calls properly. The email tracking while useful will sometimes give you false alerts if the prospect is opening their email with outlook or if you open the email yourself which can lead to confusion. The tool also has issues with uploading leads from salesforce from time to time which can be frustrating. --- ### One of the best Sales Engagement Platform - Overall rating: 5/5 - Reviewer: Brendan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Salesloft has been great. At first, my network was bad and the call quality was not great, but the support team helped me and my team and now the calls and network are perfect and everything else is perfect. We have customized most of the automatic rules to meet our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love the most about Salesloft is that it makes our Sales activities smooth, easy to manage and track, and provides great automation rules and training for me and my team. We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales Development Rep to focus on revenue-generating activities and automate all the other admin processes. #### Cons I think Salesloft can increase its integrations to include other systems that other companies are already using. --- ### Best Sales tool EVER! - Overall rating: 5/5 - Reviewer: Charlie B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easily one of the best tools I've used in my professional sales experience. It gives me the ability to maintain all my activity points and due dates in one spot, ensuring no lead goes untouched. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless #### Cons The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn. #### Reasons for choosing Salesloft The fact that it integrates so easily with Salesforce was a huge plus. That and the pricing were the winning factors for my organization! --- ### Not perfect but overall a very useful tool - Overall rating: 4/5 - Reviewer: Sam D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered It's not perfect but I use it all the time. Overall it makes my life easier. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It records all your calls automatically. It's really nice to be able to go back and listen to calls or share calls internally. The email cadences work well and are easy to use. It syncs to our CRM (Salesforce). It logs all emails automatically in SFDC. It also makes it really easy to log calls to SFDC. Much faster than doing them manually through SFDC. I also like being able to see if the email recipient has viewed my email. #### Cons It only gives me the option to log calls to my CRM about 80% of the time. It's great when it works but it's annoying when it doesn't. It just means I have to log them manually when that happens. Also, the feature that allows you to see if a email recipient has viewed your email doesn't seem to work perfectly. It's probably not possible to make that feature work perfectly 100% of the time because Tout was the same way. --- ### Best Sales Prospecting Tool - Overall rating: 5/5 - Reviewer: Bharath A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely must to use if you are in sales and marketing. No other tool has better performance when it comes to email deliverability and engagement effectiveness. Since we switched to SalesLoft, we are seeing 3x higher demo requests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates. #### Cons There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately. #### Vendor response Hi Bharath, thank you so much for the review! I'd love to chat more about the success you've seen using SalesLoft. If interested, please email me at Katie.Keller@salesloft.com. Cheers! Replied November 2018 --- ### Save your manual time - Overall rating: 5/5 - Reviewer: Sanjay P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best tool for sales tracking #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best part is sales automation and analytics. currently they have launched email sentiments which is the coolest feature. #### Cons access to create Custom reports can be provided to user. --- ### Standard SEP but CS was a let down - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros -It was easy to create cadences-Cadences could be pushed to my team through a variety of methods like our CRM and other marketing tools #### Cons The customer service was a big let down. We lost key functionality and our support ticket was seemingly abandoned after being passed around a few months. For this reason we've decided to no longer renew our contract. --- ### Salesloft Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We can create cadence according to our lead segmentations it allow us to pitch in the right content to right prospects. #### Cons We cannot automate as much as in Marketing automation system through automation rule/Workflow, they have to improve on this --- ### I love how easy it is to start to engage with prospects - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SalesLoft is very easy to use and very powerful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software. #### Cons It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine. --- ### I use it on daily basis as a Sales Engagement platform but some features should be improved. - Overall rating: 4/5 - Reviewer: Darko M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for a few years as a Sales Engagement platform besides Salesforce but sometimes it doesn't work well when we change something in our data. Syncing between Salesforce and Salesloft should be improved. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros For me, it works very fast. It is easy to use it. Reporting is very good so I use it to prepare the reports for our sales meetings. #### Cons I don't like the way how the syncing between Salesforce and Salesloft works. You can automate syncing for the contacts but you can't for the accounts, so I have to import every single account to Salesloft from Salesforce when we change some data on the accounts. ## More reviews [Next reviews](https://www.softwareadvice.com/product/169741-Salesloft/reviews/?page=2) --- Salesloft Reviews, Pros and Cons - 2026 Software Advice