--- title: "Salesloft Software Reviews, Demo & Pricing - 2026" description: "Review of Salesloft Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/salesloft-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Sales Engagement Platform Software](https://www.softwareadvice.com/crm/sales-engagement-comparison/) / Salesloft Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/169741-Salesloft/reviews/)[Alternatives](https://www.softwareadvice.com/product/169741-Salesloft/alternatives/) # Salesloft Review From $0.01 1 plan Wondering if Salesloft is right for your organization? Our Sales Engagement Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Salesloft 4.3 [(232)](https://www.softwareadvice.com/product/169741-Salesloft/reviews/) Pricing Pricing available upon request ### About Salesloft Salesloft is an AI-powered revenue orchestration platform built for B2B organizations, with a focus on mid-market and enterprise sales teams across industries such as technology, financial services, and professional services. The software is deployed cloud-based, so no installation is required. Salesloft core features include sales cadence automation, pipeline management, conversation intelligence, forecasting, and buyer engagement tracking. Sales teams can use cadence automation to run consistent outreach across email, phone, and social channels, while conversation intelligence helps managers review calls and coach representatives. Forecasting tools give revenue leaders visibility into pipeline health and deal progress. Support is available via email, phone, live chat, and an online knowledge base, giving Salesloft users multiple ways to get help when needed. Wondering if Salesloft is right for your organization? Our Sales Engagement Platform Software selection experts can help you in 15 minutes or less. ## Salesloft User Interface ## Popular Salesloft Alternatives Main Product Salesloft 4.3 [(232)](https://www.softwareadvice.com/product/169741-Salesloft/reviews/) Ratings Breakdown - 4.30Ease of use - 4.10Value for money - 4.08Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [Substrata](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/) 4.9 [(166)](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/#reviews) Ratings Breakdown - 4.95Ease of use - 4.86Value for money - 4.83Customer support - 4.90Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24214)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Outreach](https://www.softwareadvice.com/live-chat/outreach-profile/) 4.4 [(311)](https://www.softwareadvice.com/live-chat/outreach-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.24Value for money - 4.13Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [Salestarget.ai](https://www.softwareadvice.com/product/527373-SalesTarget/) 4.9 [(48)](https://www.softwareadvice.com/product/527373-SalesTarget/#reviews) Ratings Breakdown - 4.81Ease of use - 4.79Value for money - 4.91Customer support - 4.75Functionality Pricing Starting at $169.00 per month Get Price Alternative Product [Seamless](https://www.softwareadvice.com/marketing/seamless-ai-profile/) 4.5 [(591)](https://www.softwareadvice.com/marketing/seamless-ai-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.27Value for money - 4.36Customer support - 4.48Functionality Pricing Available upon request Get Price ## Salesloft Pricing and Plans Starting price: $0.01 Free Trial Free Version Basic $0.01 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesloft Features - Popular features found in Sales Engagement Platform Business Process Automation Calendar Management Campaign Management Communication Management For Sales Teams/Organizations Performance Management Sales Pipeline Management - More features of Salesloft AI/Machine Learning API Archiving & Retention Auto-Dialer Call List Management Call Recording Call Tagging Call Tracking Call Transcription Chatbot Chat/Messaging Client Management Collaboration Tools Contact Database Contact Management Conversation Intelligence CRM Customer Database Dashboard Data Import/Export Data Management Deal Management Email Management Email Templates Email Tracking Event Triggered Actions File Transfer For Insurance Industry For iPad Devices For Startups Gamification Goal Management Interaction Tracking Lead Capture Lead Distribution Lead Generation Lead Management Lead Qualification Live Chat Meeting Management Onboarding On-Demand Recording Opportunity Management Performance Metrics Pipeline Management Prioritization Prospecting Tools Recording Reporting/Analytics Sales Activity Management Sales Automation Sales Onboarding & Training Sales Trend Analysis Scheduled Recording Scheduling Search/Filter Social Media Integration Strategic Planning Template Management Templates Third-Party Integrations Workflow Management ## Salesloft Integrations Salesforce Sales Cloud Integration rated 4.5 from 28 reviews Cognism Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review SAP Sales Cloud Integration rated undefined from -1 review Claude Integration rated undefined from -1 review See all 21 integrations ## Salesloft User Reviews ## Salesloft customer ratings - Overall rating: 4.3/5 - Total reviews: 232 ### Rating distribution - 5 stars: 118 reviews (51%) - 4 stars: 82 reviews (35%) - 3 stars: 22 reviews (9%) - 2 stars: 4 reviews (2%) - 1 star: 6 reviews (3%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4.1/5 - Functionality: 4.2/5 --- ### Amazing customer support - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Extremely positive. The stellar account manager, customer success and support provided by salelsoft is some of the best I’ve received by any third party provider.The tool itself is extremely functional, does what it says brilliantly and I can’t fault it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tool itself is great and extremely functional, but the customer support from salelsoft is top tier.The support line for general bugs and queries are efficient and extremely helpful, and the customer success aspect provided by salelsoft is some of the best I’ve seen from any provider in their industry, and wider industry groups.Highly recommend for this reason alone. #### Cons The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work could be put into maintaining and upgrading the existing features to be more stable --- ### Salesloft is a great tool for outbound efforts - Overall rating: 5/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered As a product it has been quite straight forward to implement and the team like to use it. As a company, because we didn't buy Customer Success time, we feel like we are treated like second class citizens and are struggling to get their attention. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It allows our team working on outbound, prospecting efforts to have all of what they need in one place. It helps them to focus on the task and enter into flow. #### Cons We moved the team from HubSpot Saleshub to SalesLoft and there is no "Playbook" functionality that guides the user through what to ask a prospect on a call. We are lacking some of the depth of information that we were capturing before. #### Reasons for choosing Salesloft Key for us was the integration into HubSpot. Outreach was the other close contender, and if we had needed a power dialer we would have chosen Orum. In the end we chose SalesLoft because of the UI, Integration with HubSpot and the fact that their inbuilt dialer was simple. #### Reasons for switching to Salesloft We needed one tool that could help us make calls and could offer the team one place to focus their attention. --- ### Salesloft - It is what it is - Two stars - Overall rating: 2/5 - Reviewer: Paul K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered has been poor. There are better solutions out there. As BDRs we rely on tools like sales loft to do our job and make our living. When they work poorly we work inefficiently and cause us, and our company, money. Although I cannot be certain if it is a Salesloft issue or an internal issue with the folks who administer the program. Because of that I'm giving it 2 stars instead of 1 as it may not be 100% on Salesloft. Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US based employees. thing is with all other VOIP calling (Zoom, facetime, skype, teams, etc...) I have zero issues - it is only with Salesloft. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It integrates well with Salesforce. It is better than using a rotary phone and yellow pages like back in the day. #### Cons Phone issues. Intermittent outages. Bad experience with support. --- ### Very reliable sales engagement tool - Overall rating: 4/5 - Reviewer: Haruki T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Compared to other sales engagement tools, SalesLoft has a very user-friendly interface which makes it very easy to navigate from the get-go. Very easy to access the analytics and apply filters to get the desired data. Their conversational intelligence feature for both meetings and dials is great for coaching purposes. #### Cons Their integrations can sometimes be glitchy but is resolved in a fast manner. #### Reasons for switching to Salesloft It was not easy to use, the support was very slow whenever we experienced bugs, lack of features. --- ### Getting used to Salesloft. Feels clunky at times - Overall rating: 4/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have liked Salesloft so far, but not as much as I liked Outreach at my last job #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of use when creating new cadences #### Cons Some things aren't as intuitive as i'd like. For example when a prospect responds to an email it is unclear at times if they have been removed from a cadence #### Reasons for switching to Salesloft SFDC's tool was really bad. Confusing and hard to manage --- ### Manage your sales outreach in a few clicks - time saving where you need it. - Overall rating: 4/5 - Reviewer: Jennifer H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Overall a positive experience we have a really strong customer success rep in [sensitive content hidden] who has been on hand with any questions we have had. She guided us through our implementation across several teams and we have had a couple of best practice sessions to make sure everyone is on the same page. Salesloft is pretty self explanatory to use and once you get started the UI makes sense on how to work. For team members coming from pure CRM usage it can be a bit of a learning curve but once they get the hang of it they love how much more they can get done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and onboarding became a time sync for new team members to learn. Salesloft meant that new team members could know exactly what was expected as outreach for certain prospects. It also means you now have access to a really rich amount of data to understand what types of outreach = success whether it be mixing up length or when certain emails are sent, no. calls etc. Suddenly having access to this information meant that the most successful SDRs no longer had information siloed to them and we could get more and more best practices shared across the team. #### Cons I mentioned when assessing the features the couple of things where Salesloft could improve: - increase focus for non opp creating SDRs. This would mean that those teams could take more advantage of the coaching modules and actually get richer data when their looking for trends across performance. Most interesting to me would be- number of high value activities completed - no meetings booked - no. meetings attended - being able to read leads converted to an opportunity which is the traditional way Salesforce would identify success. Since the release of Rhythm there has been some jankiness in the tool. A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails. Their product team has messaged and said they are working on these areas. #### Reasons for choosing Salesloft I had used Salesloft before at a previous company and enjoyed the experience and the team I had worked with. --- ### Best in class sales engagement - Overall rating: 5/5 - Reviewer: Stewart W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overwhelmingly positive with regards to both product and service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive comprehensive product. As a smaller company with tighter budgets, having a complete suite of sales engagement, analytics, forecasting, conversation intelligence, and opportunity management under one roof is essential. #### Cons Honestly there isn't much, and any criticism is really just splitting hairs. Obviously the conversation intelligence and deal management modules aren't as comprehensive as stand-alone solutions, but they're pretty close and more than enough for most teams. The salesforce integration is almost perfect and is >98% accurate. We've had an issue with salesloft not being able to write a tickbox to salesforce and that would be a nice fix to see, but again it's an inconvenience rather than a pressing issue. #### Reasons for choosing Salesloft Salesloft UI is more intuitive for the user. I've told Outreach about small blockers to productivity over the years that seem like easy fixes, and they've never been fixed. Why wouldn't you allow users to drag and drop cadence steps like Salesloft?! Outreach analytics is more extensive, but it feels like overkill. In reality though, the deal was about relationships and pricing. Salesloft and Outreach are almost identical in terms of capability and integrations --- ### Saleloft Over All Review - Overall rating: 5/5 - Reviewer: Marcos M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience is GREAT, it is easy to use and really effective in sales mangement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more customers giving automated emails a personalized approach. Which helps me get more responses. I also love that I can sink it to me gmail, Hubspot and Seamless AI. #### Cons What I dont like is the dialer I think is really basic, but it does not interfere with my performance. So what happens is when I important the contact from Seamless AI, I cant dial because the number was added to the company not the contact so I have to copy the number and paste in contact to be able to Dial. #### Reasons for switching to Salesloft We did not switch we are still using Hubspot but also use Salesloft for new sales opportunitys --- ### Avoid at all costs - Overall rating: 1/5 - Reviewer: Andrew R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered These people are vultures. Holy heck they are one of the least customer friendly companies I've ever interacted with. The Comcast of sales tools... We bought SalesLoft for a year and told them we didn't want to renew. They billed us anyways. We asked for a refund, and they said one could not be provided. I had to file a chargeback with the credit card company in order to finally get a refund. We asked if we could get our data exported, and of course they said they aren't able to do that. We asked if we can trial the product (since we hired a new sales person) in order to access our data, and they said they don't offer trials. They have a minimum of 2 seats even though we only have 1 salesperson. Honestly these guys couldn't care less about their customers or doing anything friendly at all, they're basically the worst company I've interacted with in recent history. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The product works for the most part, it gets the job done. Most of the problems with this company are with their extreme customer unfriendliness, not the product itself. #### Cons The software was average - it's pretty lame that you have to pay a high price for something that is available for free in other platforms like HubSpot. The main negative about working with this company is the people and experience you get talking to them, and their aggressive customer-unfriendly policies, not the software itself. #### Reasons for choosing Salesloft The sales person we hired wanted to use SalesLoft. --- ### Solid Product. Couldn't imagine working without iit - Overall rating: 5/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been a wildly positive experience. It's drastically increased our efficiency and helped us bring in a significant amount of revenue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesloft is a staple in our business development initiatives. The platform makes it easy to organize your outreach efforts while continuously optimizing your methods. It truly helps us optimize efficiency for thhe sales team #### Cons There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls. Although the default dispositions are sufficient for tracking. #### Reasons for choosing Salesloft At the time, Salesloft and Outreach were similarly priced and had almost identical features. The only reason we went with Salesloft was because a few members on our team had used Salesloft at previous companies. #### Reasons for switching to Salesloft Difficult to use and an inefficient process. --- Showing 1 - 10 of 232 Reviews [See All Reviews](https://www.softwareadvice.com/product/169741-Salesloft/reviews/) ## Salesloft Popular Comparisons [Substrata vs Salesloft](https://www.softwareadvice.com/compare/169741-Salesloft/vs/245729-substrata-scip/)[Slack vs Salesloft](https://www.softwareadvice.com/compare/154669-slack/vs/169741-Salesloft/)[Outreach vs Salesloft](https://www.softwareadvice.com/compare/169741-Salesloft/vs/352419-outreach/)[Pipedrive vs Salesloft](https://www.softwareadvice.com/compare/169741-Salesloft/vs/321306-pipedrive/)[Gong vs Salesloft](https://www.softwareadvice.com/compare/75783-gong/vs/169741-Salesloft/)[Salesforce Sales Cloud vs Salesloft](https://www.softwareadvice.com/compare/2764-Salesforce/vs/169741-Salesloft/)[Zoho CRM vs Salesloft](https://www.softwareadvice.com/compare/169741-Salesloft/vs/392464-zoho-crm/) [Compare All Alternatives](https://www.softwareadvice.com/product/169741-Salesloft/alternatives/) ## Other Top Recommended Sales Engagement Platform Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18811) Recently recommended **106** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (506) Recently recommended **56** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **27** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **27** times Stuck Between Options? 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