---
title: "Slate Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Slate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Slate is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/slate-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Slate Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

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Reviews

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# Slate User Reviews

## Reviews summary

- Overall rating: 4.2/5
- Total reviews: 44

### Secondary ratings

- Ease of use: 3.9/5
- Customer support: 4.0/5
- Value for money: 4.1/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 25 reviews (57%)
- 4 stars: 10 reviews (23%)
- 3 stars: 4 reviews (9%)
- 2 stars: 2 reviews (5%)
- 1 star: 3 reviews (7%)

### Most mentioned cons

- Also, customer service is nonexistent

## Slate customer reviews

Showing reviews 1-25 of 44 (page 1).

### I just started using Slate as our university's admissions/application review platform.

- Overall rating: 3/5
- Reviewer: Donald G. P.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It provides a good snapshot of an applicant's status as well as an email tracking mechanism.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I'm only scratching the surface of the software since I haven't been using it for very long. However, from what I've been told, this has much more functionality than Nolij, our previous system. In addition to being able to review applications and render admissions decisions, it also provides a means to review all of the communication with an applicant and where he or she stands in the application process.

#### Cons

Some of the information that I found valuable in the last software platform I used, such as social security number and date of application, are either unable to be found or are hard to find.

---

### Slate: One-stop shop for admissions

- Overall rating: 5/5
- Reviewer: Chardonnay I.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In admissions, we deal with different student populations, which require different forms, communications, etc. Before Slate, we would have forms in our admissions drive housed on everyone's desktop, and the people managing the forms would have tons of emails asking where a form is. Now, all of the information is housed within Slate and clearly labeled. Communication and processes are more effective. We still have more features to explore and implement!

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

Slate has a very clear user interface and it's easy to learn how to use, whether you have experience building forms and queries or not. We're able to house all of our marketing emails and other communications in the same place as our admissions processing. Some of our forms that were housed in Microsoft Excel or other intranet sites were transferred to Slate, making it easier to organize all the information we have. We're also able to conduct applicant review within Slate.

#### Cons

The events calendar can look very overwhelming, but it's because of the volume of events we host in our office. Although I like the Slate Reader for reviewing applications, I wish it would open in its own window so going back to a file is easier.

#### Reasons for switching to Slate

We needed something more user-friendly than our old system.

---

### Horrible for Academic Advising!

- Overall rating: 1/5
- Reviewer: Amber A.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Admissions, great. Everything else is terrible.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Admissions side is good, that's about all.

#### Cons

For advising purposes at our university, Slate has been terrible. Very slow lag times, constant glitches happening, continuous issues. Everyone in our office cannot stand this software (including advisors in other offices as well).

---

### The best CRM for higher ed admissions

- Overall rating: 5/5
- Reviewer: William B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Slate is by far the best CRM for higher ed admissions. It's incredibly easy to use (once you get your head around some basics) and it's noticeably designed from the ground up with the admission process in mind. They're also great with customer service and have spent a lot of time cultivating a community of Slate users who all work together to make the most of the product.

#### Cons

Slate is long overdue for some marketing, campaign, and communications updates. Deliver is still behind other more commercial CRMs in terms of capabilities, and I'd love to see queries, reports, template communications, and events updated with an eye for easing the customer journey and streamlining communications.

---

### Connect with Students

- Overall rating: 4/5
- Reviewer: Bryanne S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Slate gives our intuition the ability to connect with students in a timely manner and track historical data based on a variety of factors. This allows our team to "work smarter not harder."

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

The ability to connect with students through personalized communication is highly impact as an Admissions Counselor. My team and I are able to set up queries to pull select groups of students into messaging lists to support students throughout the admissions process. The ability to communicate with students via text is powerful as many students will respond to a quick text message over an email.

#### Cons

Slate can be rather particular. Having a CRM manager has a huge impact on my work on the satisfaction of my work. I cannot speak from the CRM manager perspective, as I imagine the "cons" of Slate are likely found there.

---

### Slate is One of the Best Admission Tools

- Overall rating: 3/5
- Reviewer: Annalisa G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Slate makes processing applications easy. Checklists, assigning materials directly from the inbox, and emailing students directly from the application are all features that I use heavily, and have had no trouble with. Highly recommend.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I'll focus on the application processing side: -Easy to assign materials directly to application accounts from Slate inbox -Easy to set up connectivity between your application portal and various rounds during the cycle -Easy to sort data once the applicants submit -Easy to set up checklists of items and audit based on the checklist -Easy to email students if they are missing items -Easy to see when students are opening emails from you reminding them to submit materials

#### Cons

From the Admissions processing side of things: -Sometimes items which should auto-check off do not, and you have to catch these manually -Sometimes items which you have set up to be part of a checklist don't show up at all in the checklist, and you have to add them manually -there's a lot of scrolling, and no way to jump down to the bottom of application item lists, which can actually take up a lot of time! It's clunky to have to click between tabs and manually scroll to a field.

---

### You will never need another CRM

- Overall rating: 5/5
- Reviewer: Chris H.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Slate InBox has been a game changer for our customer service efforts. We can quickly assign questions and get them answered, as well as document the interaction. Enrollment Management is a vert complex business and managing lists and customer data needs to be sophisticated and easy to use. Slate is both.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

While I love most of the features, what I like most is the support and constantly-improving culture of Slate. We get questions answered quickly and new products built sometimes within a few days of request. I am in the higher ed industry and the document reader makes managing high volume application loads and accessing/reading very easy. We have yet to be disappointed by the CRM.

#### Cons

Deliver (building email campaigns) lacks in terms of design features. As our most impactful channel, we hoped the feature would get more of an upgrade.

---

### Slate

- Overall rating: 4/5
- Reviewer: Katherine H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall positive. I love the Timeline feature, it is my favorite thing to use.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Once you have gotten used to the set up, it isn't hard to use. You get to now the best places on a student profile to find information, track their application status, etc.

#### Cons

It's not super intuitive. Information that is closely related can be spread apart in different places (I often have to go between the Read Appliation section, Timeline Section, and The application tab to find the info I need) But other wise I don't have many issues with it.

---

### Takes Some Time to Learn

- Overall rating: 5/5
- Reviewer: Tina H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Functional after a big learning curve, but easy after you get the hang of it, Slate is useful for the admissions process but could use a few updates to make it more user friendly.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 5/5

#### Pros

I like that I could read the applications and score with relative ease, once I was able to locate the files.

#### Cons

Navigation is not easy or user intuitive. I needed help. I also was confused by the chat or social piece up top... I'm not sure why people would use an admissions app to be social. There are functions on there that I never use.

---

### I used this when I worked for admissions in college and it was wonderful and easy.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Law Enforcement
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I love how easy it was to enter and keep track of admissions documents. I loved the easiness of logging in and the file lookup feature is excellent.

#### Cons

It would get rather slow or bogged down, though maybe this was because almost everyone in our office was constantly on it.

---

### Slate by Technolutions Review

- Overall rating: 5/5
- Reviewer: Ronald B.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic. Not only is the system easy to use, but just the breadth of scope it brings to our organization from a general functionality standpoint is both refreshing and welcome!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Both its ease of use from a functionality standpoint as well as how encompassing and fully formed of a CRM it is

#### Cons

That there are no notifications to alert you to irregular changes such as system time-outs etc. (which are rare, mind you)

---

### Slate for Admissions Offices

- Overall rating: 5/5
- Reviewer: Franny S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our office has been able to make the most of the time we have (and of our busy schedules) with Slate!

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

I love that Slate is easy to use and that I can find all the admissions information I need for a single student in one place. Slate also makes tasks quick and easy when the work day gets busy, which can happen with little warning. I'm often finding even more features of Slate that I didn't know existed!

#### Cons

Because Slate has so many great features, it can often be difficult to know the quickest and best ways to navigate all this information.

---

### Powerful CRM for Educational Institutions

- Overall rating: 5/5
- Reviewer: Roy C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

If you can dream it, then its possible. This is the CRM that can do it all from email communication, to form builds to lead followup. We've been impressed with what Slate has been able to do for us. It has automated a lot of our communication and even replaced our event management software too.

#### Cons

It's not necessarily user friendly, but it gets the work done once you know where to go.

---

### Great product - easy to use

- Overall rating: 5/5
- Reviewer: Amy S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

SLATE is a very easy-to-use product for both our University side (including faculty reviewers) and the applicant side. Easily customizable.

#### Cons

Simple to use, intuitive for applicants, as well.

---

### Great software for schools!

- Overall rating: 5/5
- Reviewer: Marisa C.
- Verified reviewer: Yes
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Can access all information for students and store it all in one place without having to worry about losing items or forgetting about them.

---

### AVOID at all costs - the least user friendly software I've ever used

- Overall rating: 1/5
- Reviewer: Kimberle J.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Absolutely terrible not user friendly. We have to have cheat sheets for anything we want to do because NOTHING is obvious. And I am a highly experienced and very well educated software user. Good software doesn't require a manual or descriptions with pictures. I mean instructors can't even say in words how to do things - they have to show you in screen shots - that is how bad the software is.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Functionality: 2/5

#### Pros

It's digital - one of the very few good things about this software. You can send requests to the people that are writing recommendations - those two things are probably the only 2 good things about the software. It doesn't even seem to be able to screen out applicants from previous years in an obvious way.

#### Cons

Nothing and I do mean nothing is obvious in Slate. This is truly one of the worst pieces of software I have ever used. This is my second year using it and I am so grateful that my program is small. Moving things to queues and then to bins - it's all super dumb that you can't just state in plain language what you want to do with an application and have it get there. I just had to defer someone and that process was terrible. The defer documentation has to be attached to the application not the person - what? so dumb.

---

### As powerful as your commitment

- Overall rating: 4/5
- Reviewer: Sarah E.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm not an IT person, so Slate has been challenging at times. Being an administrator, I've had to learn a lot about coding and SQL to really make the most of it. I've spent many, many hours troubleshooting issues and reading through their Knowledge Base to understand how everything works—and even then, I don't always get it right. Because of this huge learning curve, I've become the primary contact in admissions for all questions relating to Slate. While it makes sense that not everyone will have the time to devote to learning the ins and outs, I'd recommend having at least a few people who are tasked with thoroughly understanding the product so it doesn't become a burden. Overall, we're extremely satisfied with Slate and we're happy we went with it, but it hasn't always been easy.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Slate is by far the most comprehensive and powerful tool on the market for managing student information. As someone who specifically uses Slate for undergraduate admissions, I can say that our team would not be able to do the type of recruitment nor the sheer volume of recruitment that we're doing now without it. There are so many features that have helped to automate and streamline our processes—from application review and management to event management and email marketing campaigns. It can do just about anything you'd ever need it to, if you know how to set it up.

#### Cons

As someone who works heavily on the "back end" of the product setting everything up and managing our student data, I can say that Slate is only as powerful as your commitment to it. Because it's so customizable, that means your administrators are responsible for making Slate a useful and powerful tool for your team. There is little to nothing that comes set up out of the box and it's taken our small team of admissions and IT staff roughly 2 years to fully "implement" the product.

#### Reasons for choosing Slate

I'd spoken with several people at other institutions who were switching from both of these products to Slate. That made it pretty clear that Slate was the product to have!

#### Reasons for switching to Slate

We made the switch for two reasons: 1. EMAS was going into retirement and we needed a new solution, and 2. I had done enough research and had heard enough rave review to know that Slate was the #1 choice, if you had the money.

---

### Excellent Admission CRM

- Overall rating: 5/5
- Reviewer: Kelsey D.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Slate is completely customizable, which seems daunting at first, but is incredibly freeing. It was do absolutely anything we need it to do for our office and has without a doubt allowed us to work both harder and smarter and increase numbers and results across the board.

#### Cons

Because it's completely customizable, the company leans hard into a community support network. This can be super helpful, but also frustrating when you need support and other schools aren't able to help. The company seems to be actively working to solve this though.

#### Reasons for switching to Slate

The features Slate offers are far greater than those of JRM.

---

### This is the BEST CRM for education that you will find

- Overall rating: 5/5
- Reviewer: Ryan H.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our organization has been using Slate for 3 years and we are still in love with the product. It might sound strange, but I look forward to coming into work just to use the software. It makes our jobs so much easier that it's released a lot of tension that was in the office with our previous vendor.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The balance between features, flexibility, and setup is unmatched by any other product I've used. The thing I most like about Slate is that it is so easy to use. I haven't used any other product that gets usability this spot on.

#### Cons

At the yearly Slate Summit when new features are announced, it can take awhile for them to be added to the software. However, this is really more that they have setup such high expectations on response to issues, that delayed release of a feature seeks like a big issue.

---

### Industry leader and still going

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Unified all of our disparate admission processes into one platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The product sells itself as evidenced by the lack of sales staff that Technolutions has. It is very intuitive, has great customer support, and a vibrant user community. Definitely goes past a CRM and into a total admissions office solution.

#### Cons

Doesn't always have system integrations that platforms like Salesforce have as they try to build functionality into the product itself. Some of the features that are rolled out are very innovative but don't always catch on with the user community (happens a lot with every software provider though).

---

### Worst Advancement/Fundraising Tool on the Market

- Overall rating: 1/5
- Reviewer: Stephen L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

Overwhelming negative

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The admission/enrollment piece is solid - we manage our scholarship program via this instance

#### Cons

Anything that has to do with advancement, development, fundraising, donations, constituent management, reporting, queries, communications, or money. Also, customer service is nonexistent

#### Reasons for choosing Slate

Costs - though the consultant costs have negated any anticipated savings

#### Reasons for switching to Slate

It was an organizational decision to find a comprehensive tool to solve numerous issues. It only made things worse

---

### Best I have ever used!

- Overall rating: 5/5
- Reviewer: Nathalie G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall we migrated from Salesforce and it has been smooth sailing! I couldn’t be happier and cannot even imagine us without Slate. Amazing work!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The most impactful feature on this software is the ease with pulling up data, queries and reports.

#### Cons

My least favorite thing is if a rule is broken it has a significant impact on the data. Although we have managed this issue better with having a small System team, it is something we keep an eye on constantly

#### Reasons for switching to Slate

Too many errors with Salesforce and reports restrictions.

---

### By far the customer relationships management tool for admissions

- Overall rating: 5/5
- Reviewer: Larry B.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, customizable, fully useable by any level user. This tool is by far the best for managing the admissions process include amazing communications abilities, including texting, custom post cards, and of course emails.

#### Cons

They do make lots of enhancements, if that can be a negative?

---

### Slate is Great!

- Overall rating: 5/5
- Reviewer: Kayla G.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our catchphrase is "With Slate all things are possible"--and we mean it! There are SO MANY things that we never would've been able to do with our previous CRM. We haven't regretted the switch for one second!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Slate is the *best* CRM for admissions. There's so many wonderful things I can say! The unlimited licenses, the easily accessed data/reporting, the ability to quickly segment your audience in so! many! ways! Really, Slate has made our lives so much better. I can't say enough good things about it!

#### Cons

I've found that Slate has its own jargon, and it's sometimes hard to find definitions/what those terms mean outside of Slate. But that's really my only complaint!

---

### Great application management software, not the easiest to use.

- Overall rating: 5/5
- Reviewer: Jeremy A.
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Slate has a large set of features and makes collecting and reviewing applications rather easy. - Applicants are able to submit their applications entirely online. - We are able to review and send admissions decisions through Slate. - The Mail-Merge function (called "Deliver" in Slate) is quite robust for ongoing applicant contact. - The ability to Query tool in Slate is (mostly) intuitive and easy to use. Despite a somewhat steep learning curve (see the 'Cons' Section), I would recommend using Slate to streamline the application process.

#### Cons

While Slate is a very powerful tool, it is not polished. Slate documentation is there, but not robust. The customer service feels similar. Slate has a steep learning curve. Once you get there, the software is very powerful, but it takes some time. Slate also has some database limitations. Slate stores Applicants (people who have submitted an application) and Prospects (people who are interested, but have not yet submitted an application) in two separate databases. This means that you cannot search both at once without some SQL work.

## More reviews

[Next reviews](https://www.softwareadvice.com/crm/slate-profile/reviews/?page=2)

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Slate Reviews, Pros and Cons - 2026 Software Advice