---
title: "Teamgate Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Teamgate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Teamgate is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/teamgate-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Teamgate Reviews

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Reviews

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# Teamgate User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 155

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 131 reviews (85%)
- 4 stars: 21 reviews (14%)
- 3 stars: 2 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- The platform has enabled us to have a clear view of our sales pipeline, allowing us to focus on high-impact activities that drive results.
- We are able to manage leads in a very structured manner and see all of the client's addresses on a map, which is very useful when planning site visits.
- The customer support has been top-notch, and the regular updates demonstrate the company's commitment to innovation and continuous improvement.

## Teamgate customer reviews

Showing reviews 1-25 of 155 (page 1).

### Efficient and User-Friendly CRM That Drives Results

- Overall rating: 5/5
- Reviewer: Abe D.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Our experience with Teamgate has been exceptional. The platform has enabled us to have a clear view of our sales pipeline, allowing us to focus on high-impact activities that drive results. The customer support has been top-notch, and the regular updates demonstrate the company's commitment to innovation and continuous improvement. I highly recommend Teamgate for any organization looking to optimize its sales operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Teamgate has been a game-changer for our sales processes at Appsembler. Its intuitive UI, powerful sales pipeline management, and in-depth analytics allow our team to make data-driven decisions swiftly. I especially appreciate its seamless integrations with our existing tools and platforms, which have streamlined our workflows and saved countless hours.

#### Cons

The only minor drawback is that the initial setup and customization can be a bit complex for new users unfamiliar with CRM platforms. However, the Teamgate support team is very responsive and helped us get everything configured quickly.

#### Reasons for switching to Teamgate

Too expensive and complex to use. Required a third party to maintain.

#### Vendor response

Thanks for the review Abe!

Replied November 2024

---

### Excellent Value for Money

- Overall rating: 5/5
- Reviewer: Nathan M.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Extremely positive. Before selecting this system, we did a lot of work in terms of reviewing the market, testing different products and researching other people's experiences in trying to find the right CRM and I am confident that we have made the right choice. You do feel like you have the support you need and the right product to manage your customers and your sales pipeline in a really structured manner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the simple and intuitive layout. There are some excellent integrations available. We have integrated with our website, Xero and MS Outlook and these work well. We are able to manage leads in a very structured manner and see all of the client's addresses on a map, which is very useful when planning site visits. We have had very close interactions with the Teamgate support team. They have been extremely supportive, not just from an onboarding point of view, but are genuinely interested in helping develop their product. Cannot recommend highly enough for a CRM system for small to medium businesses. Lastly, the software is excellent value for money and the functionality and support provided is not to be found anywhere else at this price point.

#### Cons

The biggest downside to Teamgate initially was the lack of a mobile app, however we have been shown demo versions and cannot wait for it to be released in the next month or so. The Teamgate team have been very proactive in terms of communicating the development progress and taking feedback for functionality requirements.

#### Reasons for choosing Teamgate

Local support, superior integrations (especially for Xero) and cost.

#### Reasons for switching to Teamgate

Lack of integration and CRM features. We needed a full CRM system primarily for customer and lead management.

#### Vendor response

Thank-you for the kind words and detailed review Nathan! I look forward to working with you and continuing our relationship into the future. And can't wait to get this mobile app published!

Replied November 2024

---

### Good quality CRM but lacks proper email integration

- Overall rating: 3/5
- Reviewer: Chris A.
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

• Export for CSV, Excel, LinkedIn, • Custom Statues, unqualify leads, qualify leads, • Sort leads by RESP, Mortgage debt (create tag) • Import a tag directly for a bulk group (RESP, Mortgage Debt clients, young families etc.) • Convert button brings them to the sales pipeline • Sales Pipeline has who owns it, estimate $, analytics if won or lost and reason why. • Has direct functionality with Intercom, all convos can view directly on client’s dashboard. Open previous convos. • Works with mail chimp for the bulk emails. • Create activities for each client, has reminders for events attached for activities, • Planner for tasks, overdue, due today or coming due, • Dashboard, has analytics, how many new leads, what’s in the pipeline, sales pipeline etc, win ratios, • Deeper insights, tracks touch points, win/loss, conversion ratios in the different stages,

#### Cons

• 1 hour of time allowed to help set up the dashboard no continued dedicated support • Can link with Gmail calendar (you can't use it as your email which is a huge factor)

#### Vendor response

Hi Chris, Andrew here the new Director of Operations at Teamgate. Thank-you for your honest feedback and i'd like to mention that we have definitely come a long way since this review in 2018. Our new mantra is to put customers first, and this is due to reviews like yours that mention the lack of customer support during initial setup, as well as ongoing support throughout the customer lifetime. We also now seamlessly integrate with google suite including G-Mail and other email providers! If you would like to have a chat of Teamgate's new direction please feel free to reach out to andrew.martin@teamgate.com Thanks again.

Replied September 2022

---

### A Comprehensive Solution for Every Step of the Sales Process

- Overall rating: 5/5
- Reviewer: Pete W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience so far has been fantastic! I'm excited to be working with Teamgate, the setup and training process was outstanding. Any questions I've had along the way have been met with quick, helpful responses. The support has been top-notch, and I feel confident moving forward with everything in place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I’ve liked most is how thoroughly Teamgate covers every aspect of our sales process. They’ve thought of everything, from lead generation to finalising deals, making it seamless to stay on top of each stage. It’s been a huge help in keeping things organised and efficient!

#### Cons

Honestly, there’s nothing to not like about Teamgate! Anything I felt was missing is already being addressed and will be added in the near future. It’s clear they’re committed to continuously improving, which I really appreciate.

#### Reasons for choosing Teamgate

I chose Teamgate over other products because the response with help and support was outstanding. Plus it offers a comprehensive platform that covers all aspects of the sales process.

#### Reasons for switching to Teamgate

I made the switch to Teamgate for its more thorough platform that streamlines the sales process and integrates seamlessly with Xero. This integration simplifies financial management and ensures a smoother workflow, making the entire system more efficient.

#### Vendor response

Thank-you for your thorough review Pete! I really appreciate the kind works and look forward to continuing our work into the future.

Replied November 2024

---

### No-nonsense CRM

- Overall rating: 5/5
- Reviewer: Andrew M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Teamgate have been amazing since day 1, they helped us create and implement a new sales process - on top of implementing a CRM! There were no hidden costs, unlike a lot of other CRMs we explored.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, great customer support and has all the features you'd expect of a big named CRM.

#### Cons

No mobile app, although i know one is coming soon!

#### Reasons for choosing Teamgate

Hubspot had a lot of hidden prices once they finally sent us the initial quote! Zoho looked good and has a lot of features, but many of them had no depth.

#### Reasons for switching to Teamgate

Pipedrive's customer support went down whilst their price went up! So we began looking for alternatives.

#### Vendor response

Thanks for your review! Indeed the mobile app is coming very very soon. Please reach out and I'd be happy to give you early access!

Replied November 2024

---

### best CRM software-based application

- Overall rating: 5/5
- Reviewer: MOHAMMED ADNAN KHAN K.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

efficient and more importantly helps to create better structural planning and development.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

More Functionality options and Categorial options.

#### Cons

less colors in organizers for users to put up their work

#### Reasons for switching to Teamgate

Need an Automated CRM for Company sales and tracking of projects.

---

### Effortless sales pipeline management

- Overall rating: 5/5
- Reviewer: Elliot L.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The Teamgate team has been really helpful with transitioning to a better CRM/Sales pipeline management solution. It is a breath of fresh air to have confidence in a tool that I know will be consistently reliable and help us easily manage our sales pipe.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Having used PipeDrive for a number of years I had pretty much become accustomed to all their annoyances with ease of use and the frequent downtime where it was unusable. The Teamgate team quickly addressed every single issue that I had with my past CRM and I got set up very smoothly. I much prefer Teamgate's customisable card-based UI where the most vital information is clearly displayed at a glance (next follow-up task set, contact details & category). This makes it so much more efficient to manage my sales pipeline. Also happy for the highly available support team there if I need it.

#### Cons

Bit of a learning curve with the data import process and integrating Gmail through the support team gave me all the help I needed so this really is a small nitpick just for the sake of thinking of a con.

#### Reasons for switching to Teamgate

Pipedrive has become overpriced, unreliable and frustrating to use.

#### Vendor response

Elliot - thank you for the kind words and thorough review! We take pride in our customer support and I am glad our team has been able to assist you through any difficulties you have encountered. We will be releasing some new 'how-to' videos on our youtube specifically around integration setpup, I will be sure to add data importing to the list! Regards, Teamgate Team

Replied November 2022

---

### Tried them all. Stuck with Teamgate

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Happy. Content and productive

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. It can be as complicated as you need it to be or as simple as you want it as well. Pricing doesn't hurt either.

#### Cons

Probably needs a bit of a design update but that doesn't take away from the quality of the product

#### Reasons for switching to Teamgate

Struggled to find a system that's cost effective, has personalised support and feature rich.

#### Vendor response

Hello, Thank-you for your excellent review. We are glad to see you are happy with the service and productivity of Teamgate crm. We look forward to hearing any additional thoughts you might have moving forward. Regards, -Teamgate Team

Replied November 2022

---

### UAB Hidora

- Overall rating: 4/5
- Reviewer: Arnas S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

rather fine, although the mobile app is a bit off.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Rapid support, canban view, view of history of contacts/companies.

#### Cons

no ability to export and import contacts from google.

#### Vendor response

Hey Arnas Thank-you for your review. I'd love to jump on a call to discuss importing/exporting from google as this is a function we have. Additionally, just wanted to let you know our newly improved mobile app is coming very, very soon!

Replied November 2024

---

### Team gate review

- Overall rating: 4/5
- Reviewer: Nicole B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall i am happy with the product and the support

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

user friendly, organized most items needed are available to customize.

#### Cons

need app access we are not always at a computer

#### Reasons for switching to Teamgate

new product that integrated with DMS system

#### Vendor response

Hi Nicole - thank-you for your feedback. Just so you are aware - our app is coming! It has been submitted to Apple and Google for review and should be out in the coming weeks.

Replied November 2024

---

### Simplicity is the charm

- Overall rating: 4/5
- Reviewer: Mantas G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic CRM. Makes my everyday planning easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

User interface. Everything’s easy to manage, no unnecessary functions.

#### Cons

Search bar. Definitely needs improvement. Take a whole to search data base.

#### Vendor response

Hi Mantas - thanks for your review and feedback!

Replied November 2024

---

### Teamgate is what drives packagecloud sales

- Overall rating: 5/5
- Reviewer: Lj S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Teamgate has so many benefits for our team, that it truly is hard to pinpoint what is there to like most. If the fate of the universe was on the line, and I had to choose one, I would go with the analytics and the forecasting. It truly gives us a 360 view of our sales performance and allows us to focus on areas of improvement

#### Cons

There really is not much to dislike about the software. If I were to nitpick, it would be an easier way to integrate with their VoIP, Twilio. In all fairness though, twilio is just a pain in the butt

#### Vendor response

Thanks for your review LJ! I'm glad you are benefiting from our sales insights features which is also my favourite (don't tell anyone). In relation to VOIP, we are looking at alternate integration options such as Aircall and Cloudcall. I would love to hear some of your recommendations or feedback on what you would like to see specifically improved. Regards Teamgate Team

Replied November 2022

---

### Awesome tool and support!

- Overall rating: 5/5
- Reviewer: Can E.
- Verified reviewer: Yes
- Industry: Luxury Goods & Jewelry
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We like the technical support most in matters of troubleshootings

#### Cons

Nothing! Everything is good working and user-friendly.

#### Vendor response

Thanks for the kind words Can!

Replied February 2024

---

### Intuitive, effective, and flexible

- Overall rating: 5/5
- Reviewer: Krish S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

Smooth, supportive, and efficient! They are a great team who are always looking for ways to improve!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The out-of-the-box reporting and analytics is incredible. I virtually did no set up and the reports were working as the team onboarded. The support documentation is extensive and self explanatory. The support team were always on hand if we needed hands on training and helps with set ups.

#### Cons

Some areas around importing and manipulating the information could be improved. Although Teamgate support team make all of this easy and were assisted immensely during this process

#### Vendor response

Hi Krish! We appreciate your great feedback and have noted your previous recommendations regarding imports. I will be creating some how-to videos to address the best practices for importing on Teamgate and look forward to your input. Regards -Teamgate Team

Replied November 2022

---

### Possibly the best insights I've ever seen!

- Overall rating: 5/5
- Reviewer: James D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2016
- Review source details: This review was submitted organically. No incentive was offered

What I love most about Teamgate is the simplicity of the Dashboard. There are so many CRM/Sales tool products available out there, but I've found a lot of them have what I call "Feature Overload". Teamgate is ingenius in the way that it gives us exactly what we need, and drops all the non-essential features that rarely add value. The insights are second to none, giving us instant access to key metrics that support our aggressive business growth. Highly recommend for sales teams of 15 and above who have a strong desire to go beyond the sales target!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Has to be the insights.

#### Cons

Would be nice to have better integration with marketing tools. However, we're currently adopting a work around making use of the Zapier integration. Not ideal, but worth having in place.

---

### Love Teamgate

- Overall rating: 5/5
- Reviewer: Omkar A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

Teamgate is really fun to use, a lot of advanced features. But the best part is, even though they have a lot of cool stuff that helps, they make everything simple and easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's very easy to use and very easy to organize your stuff. Teammate really makes everything as simple as possible and easy to use.

#### Cons

Overall everything was pretty straightforward. I did not run into anything that would make me dislike the software. Like I said its very straightforward and easy to use.

#### Vendor response

Hello Omkar, Thank-you for your feedback - we are glad to hear Teamgate has been very straightforward and easy to use. As always, please reach out if there is anything we can improve! - Teamgate Team

Replied November 2022

---

### Love it

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Excellent product. Easy to use. Lovely interface - not outdated or old. Well-priced. All the functions suit my needs well, better than other products. Thank you!

#### Cons

No cons - excellent product with no issues for me so far.

#### Vendor response

Hello, Thank-you for your excellent review. We look forward to hearing any additional thoughts you might have during your future Quarterly Business Reviews. Regards, - Teamgate Team.

Replied November 2022

---

### Easy and pleasant start, help for every company

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We have started recently and I must admit it's really easy to get started with Teamgate. CRMs usually are so complex but with Teamgate it's different. It's intuitive, so you can learn how to perform tasks without asking how. Well, yes, it was nice when they have us some more advice how to structure our sales process better to reflect our company's activities, but in general you can just buy a licence and start in no time. Great support

#### Cons

Maybe a talk/chat functionality inside the tool would be nice. Then you can communicate with your colleagues in real-time. However, now we use Slack and have integrated it with Teamgate.

---

### Highly recommend team gate for any business

- Overall rating: 5/5
- Reviewer: Mitchell M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

Game changer help me remove some of the hats in running a business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, very user friendly and great customer support

#### Cons

Nothing it’s a great tool to help my business succeed

#### Vendor response

Thanks for the kind words Mitch! We look forward to seeing your business thrive with the new efficiencies we have started to build together!

Replied February 2024

---

### Incredible!!!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used unspecified for less than 2 years
- Reviewed: March 2016
- Review source details: This review was submitted organically. No incentive was offered

I love the way this CRM is moving me through the sales process. Very easy to use. Also I need to say: Teamgate support is exceptional! Guys from Customer service are very professional with incredible reaction time. They never sleep!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5

---

### Made work be more organised.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, intuitive interface. Good price for a monthly subscription (professional plan). Happy with everything it has. Some small bugs exist, but we can live with it.

---

### best customer service to date

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: Used unspecified for free trial
- Reviewed: January 2016
- Review source details: This review was submitted organically. No incentive was offered

I am looking for a CRM with very, very specific requirements, and have used/trialed many over the last two years. While Teamgate wasn't the best suited for my particular - and quite unique - needs (I still haven't found the "perfect fit" and realise I probably won't), I do feel they deserve a review. First, the customer service was exceptional, well above anything experienced. Second, the interface was very user friendly, and flexible. For a sales team looking for a great CRM to follow up leads, convert to customers, and track progress, Teamgate is worth a look. Good value for money compared to competitors. Support was simply awesome.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5

---

### New to TeamGate

- Overall rating: 5/5
- Reviewer: Kenan S.
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Amber and the TeamGate customer service team have been top notch in helping us sift through the myriad of CRM tools available on the market. One of the biggest selling points for us is that the software is currently on build 20+. This shows that they have the attention to detail and drive to listen and react to their customer base and it shows. We have been extremely pleased with both the support and functionality. They are quick to let you know that they are not the perfect solution for all industries, but that they will do everything in their power to make their software the perfect fit for your individual needs. Very impressed and looking forward to continuing the relationship.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use and track-ability

#### Cons

Inability to change out filters on dashboard

---

### Teamgate

- Overall rating: 5/5
- Reviewer: Saulius S.
- Verified reviewer: Yes
- Product usage: Used unspecified for unspecified
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

Awesome design, easy navigation, superb customer support, Teamgate Shuttle an incredibly smart and simple Chrome extension, no more Excel for drawing BI charts.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Great support

- Overall rating: 5/5
- Reviewer: Vytas D.
- Verified reviewer: Yes
- Product usage: Used unspecified for unspecified
- Reviewed: February 2015
- Review source details: This review was submitted organically. No incentive was offered

Liked the app! lovely little Chrome extention - Saves me time with making all of those charts. P.S. the support quick, helpful and friendly.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

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Teamgate Reviews, Pros and Cons - 2026 Software Advice