All Viber Reviews
1-25 of 3,973 Reviews
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Karan Preet
Accounting, 10,001+ employees
Used free trial
OVERALL RATING:
4
Reviewed March 2022
Amazing communication application
Akanmu
Verified reviewer
Consumer Goods, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A great communication software that bridges the gap between management and their customers
The fact that Viber has saved our organization a lot of fund that would have been used on marketing and communicating our staffs and customers makes it worthwhile, easy messaging, video calling, sending all kinds of documents, and having been able to compare the data derive from other organizations to know customers wants makes viber a pleasing environment more than just a messaging app
PROSFirst of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted makes this a topnotch, the video , messaging and even sending doc function comes with ease and it all works well in areas without strong internet connection.
CONSWe've once had issues updating and transferring of documents to another new devices but this was eventually solved by our engineer even though it delayed some important business of the day, but it happens just once and we eventually find a way around it
Reasons for switching to Viber
The most important thing needed by any organization is getting data on customers, and this is something you don't find on all messaging software which is embedded on Viber
Se
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2024
Best Communication Platform since we are Young
I use Viber since I am 17. This is First Year student of my life. That time Viber is too useful for chatting with friends. That was amazing time for me.
PROSThe most I like is it can create our own sticker with customized picture.
CONSWhen we download a sticker package, the sticker's related group is auto seen in my chat. That is the most I don't like.
Ayesh
Verified reviewer
Photography, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Viber for Photographers.
Overall I like the app.But There are lot of good apps than Viber .But when I need Viber is very helpful and useful app.
PROSPhotography is my part time job.In this job communication with each other is the key factor.As a example the communication between with me and my client is desiding my next work.For that I am using several platforms.Mainly Whatsapp and Facebook Massenger are my main communication apps.But Some of clients are using Viber as their main communication platform.In that time Viber is very helpful to me for keep in contact with my client .Mainly I like the ability to which can take online calls to my client .It is very helpful to save lot of money and time.It is very expensive to take a call to a client which lives in another country .At that time Viber Calls saves me.At like that stuations I feel the true value of the Viber app.My next objective is sharing my works with my client.There for I can know my customer idea of my work and his suggestions.Viber provide me those facilities very simply.I can share photos and files while texting to my customer using Viber.It helps both me and my customer to discuss what we need to do to my works.
CONSMainly I do not like the app is lack of users.Most of my clients are using whatsapp or another communication methode.Therefore lot of time I do not use the Viber .The app is lagging or crashed most of the time when I am going to upload lot of photos.At that time I have to upload those photos again and again .Whatsapp providing lot of fetuers and security than the Viber.So It could not able to give a good competition to it opponent mobile application .I do not like the qulity reducing when I going to upload a photo .It is very disturbing me to present my work to my client as I want .And the limited amount of photos which can upload in onece is so frustrating to me.Some times I want to send lot of photos to my client so at that time I have to upload twice those photos
Wilfredo
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
A review of a senior citizen as a viber user for many years
I have used viber for over 5 or more years. i have a lot of good experience on this application.
PROSIt is like a facebook messenger without facebook. We can talk to our families and friends
CONSsometimes the application is lagging and i cant send a message
Reasons for switching to Viber
Messenger is slower but viber is good and easy for us senior citizens to access this
Sally
Telecommunications, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to use, very effective app
I’ve been using Viber about 10 years. I love how easy to use it and connects people all over the world for free. Great app for communication . Love stickers, design and sounds. It is part of me and I recommend Viber for all my friends
PROSAvailable, affordable, free, effective. Wonderful video chat quality.
CONSNot many people use it and know about Viber
Soe Moe
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Excellent End to end Encryption Messaging App
The most i like about viber is below: - end to end encryption text, video call - caller id is very useful - when i reinstall viber, we can sync with my laptop. - A lots of free stickers.
CONSI don't have many things about viber but i think Video call quality is need to improve.
Harry
Management Consulting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Effective communication in poor internet connectivity area.
Viber is a great app for communication and love the fact that it still functions effectively even in poor internet connectivity zones.
PROSThe features of the app are easy to use and not complicated. It is cost effective using Viber for communication purposes.
CONSI like the features I use on the app so far.
Thu Htoo
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
Daily Use
This app is easy to communicate each other easily add friend. Connect more quickly each other.
PROSFinding friend what I only know phone number and easily send photo and video and some kind of files.
CONSI can't send video over 50mb and video call quality is not clear when connection good.
Zsolt
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2024
Easy and great tool
Easy and great tool to communicate with friends and customers. Popular, so most customer are comfortable to use it.
CONSToo many advertisement and offers from Viber.
Anonymous
1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2024
Review of Viber
It is easy in use and does what it has to do.
CONSNot many people I know use it so it is not the best way to communicate with a lot of people.
Anonymous
10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Viber- an excellent competitor among other communication platforms
I am using it to interact with my family members and my friends, besides this, it makes my job easier. I am on a single click now for my office work. I can guide my colleagues with their office issues by using this platform. Texting the solution, voice messages, and video guidelines, everything is being done through Viber. It's an awesome tool to feel better during communication. Bravo.
PROSI have used some other communications means and finally chose Viber for interacting with my family members and social circle. I did not feel frustrated when I call my friends and family members because of clear audio. It's very cheap source of communication for me to interact my relatives living in different countries. When I was using other platform to communicate with them, we were not comfortable due to bad audio and video reception. Viber resolved this issue and now I can talk to my lovedones without saying them again and again that I am not hearing you clearly. Chatting with friends is made more better by Viber and I always prefer to text my friends during travelling without any issue. I love to send and receive photos of every remeberable moment to my family members and friends. Quality photos can be shared with Viber. It's more better way of interacting globally as compared to other platforms.
CONSOnce my friend complained to me during a conversation that I am not clear to him when I checked my internet connection there was an internet signal interruption which was not Viber's problem. Up to this moment, I did not find anything bad regarding Viber. it's all OK.
Reasons for switching to Viber
Too much delay and distorted texting and audio messages.
Pagona
Translation and Localization, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
My Viber
It's important to have tools that do facilitate you and not freeze on you or stuff like that, that I've experienced with other messenger applications. Most of my calls are made via Viber nowdays and I've even been in contact with doctors, teachers of my children and customers from all over the globe. I even erased the application at one time, when I bought a new phone, and after downloading it and requesting the back up history, I had everything on my new phone.
PROSI've used Viber during the pandemic to communicate with loved ones and business partners alike, in so many and easy ways that I've completely replaced my main line and e-mail communication with it. It's a big communications operation room, where I have everyone of importance at the tip of my finger (or my mouse), making my life so much easier and my schedule stress free.
CONSThe only times I had a problem was when I used the computer version and my internet provider had problems of their own, since Viber can be used with an internet connection only. But even then, my smartphone saved the day. I used very few data and completed my task.
Reasons for switching to Viber
There are some glitches on telegram that really made it annoying for me to use it. Even the fact that I cannot erase a profile from my contact list, even when I erased their phone number, was a huge huge deal breaker for me. I like a clean cut outlook. Also, the facebook messenger has always some kind of problem... Not to be trusted at all.
Mohammad
Computer Software, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Viber is your communication tool with the world.
Its great, we use it for communication (personal and business), it is doing a great job and you can always rely on it as a way of safe communication.
PROSVery simple to use, support is great. It has proven that it does a lot of development and updates to viber and it worked very well at the time of the pandemic where no disconnection happened.
CONSIt requires more marketing. Not so many people uses it and we face an issue in people downloading it on their mobile phones.
Reason for choosing Viber
Viber is easier to use than Skype which requires no support to work, skype does not have what Viber has.
Reasons for switching to Viber
They keep on changing their styles and their rules and regulations and this is something that we do not like.
Md
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Viber is the unique free community Software in the Market.
To me Viber is the best Platform for messaging, photo sharing & making international calls , where I can interact with my customers, friends & colleagues easily.
PROSI use this, because it has end-to-end encryption, So that I can keep my security safe and I think this is the best app for security. Moreover, such a large type of internet is not required. We can talk to the family in a beautiful way because the audio and video quality is very good. Especially when I am talking internationally by spending 0 money, it is very helpful. The best feature about Viber its chatting is very responsive and reliable. To make conversation more friendly & casual it has many sticker & emojis
CONSI find Viber auto media file save function a little inconvenient. the limited amount of photos which can upload in once is so frustrating to me. Sometimes I want to send lot of photos to my client so at that time I have to upload twice those photos .There is no system of filtering in the spam. Your personal number is open to others when you share your Viber account in social media platform
Reasons for switching to Viber
Its a friendly user. Overall features are very attractive & useful. And most of my contact number are using Viber .
V s
Broadcast Media, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Quick & Effective
The overall Viber experience was excellent! I used it and still use it with my friends and for business. I like Viber's functionality and all of the Gifs and Emojis that come with it. I wholeheartedly recommend this product to anyone!
PROSViber allows me to send messages to my team members and coworkers quickly and easily. The recipient will receive the message in a split second, with no delay, and it will greatly improve the flow of our communication. It can also be used for a video call or conference, which is extremely useful when working from home (WFH).
CONSThe free version of this software contains an excessive number of advertisements that appear every few minutes. The advertisement will be removed in the premium version, but that is all. There are no new features or tools included with the premium version. It makes purchasing the paid version unappealing to me.
Reasons for switching to Viber
Viber is most functional and secure and user friendly than telegram. hence i choose to switch, i now feel that was the right choice .
Mario Humberto
Verified reviewer
Computer Software, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Otima solução de midia para empresas e clientes feedbacks, grupos de trabalho e funil de vendas
muito boa, facil de usar, sempre que viajo ativo a ferramenta no celular e falo con minha familia e possivel colocar no computador o notebook e usar o aplicativo so preciso o wi-fi do hotel por que o sim da operadora movel sempre esta sem serviço. e podemos continuar conectados sem preocuparnos pela rede movel, otima solução.
PROSFacil de usar, ja utilizo desde o lançamento em 2010 e as posteriores versôes e bem legal podemos editar as mensagens enviadas fazer chamadas e ligaçoes de video, criar grupos de brainstorming em projetos de software, excelente para funil de vendas com clientes podemos personalizar o walper para cada conversa e enviar e receber arquivos etc.
CONSos bugs que aconte nas ligações, encerra a video chamada ao receber alguma ligação, ele otimo para outras finaldades podendo ser usado na empresa ou na familia com criptografia de ponta a ponta.
Reason for choosing Viber
uso desde 2010 sempre foi util em viajes, so preciso do wi-fi do hotel assim continuo conectado e posso falar, com amigos e clientes que usam o mesmo serviço viber e podemos criar grupos de estudo o trabalho em circulos orientados a vendas e feedback.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Reasonable VOIP
This is a great service. However there are marketing objectives behind all these free services such as collecting data of users covertly either for commercial purposes or for analyzing security threats by government agencies. Therefore a user need to take precautions while using these services. However the opportunity afforded by these services has enabled families and friends get connected where ever they are as long as wifi or 3G is available, particularly with the video calling feature. Families wouldn’t feel the absence of their loved ones from home due to video calling and businesses too has taken this opportunity to converse with associates in a live scenario.
PROSwhen I started to use viber way back in 2012, I believe viber was one of the first VOIP services available for the masses. The app can be dowloaded in a 3G and above phone with either 3G or wifi connectivity. Additionally viber has released the desktop version too with improved features. With viber one can get connected with others who have installed viber as voice or video calls and obviously texting too is available with attachment of emojicons, stickers that are availble in viber store. Video clips or voice messages too can be sent over viber. Group conversations (conference) facility too is available. All these features are available for free and the data consumption too is minimal. Land phone too can be called but with a paid subscription. The encryption facility is available which needs to be selected by the caller. If the phone is synchronized it automatically gathers all your contact list and all new contacts can be saved.
CONSif all calls communications can be encrypted by default, this system would become more secure. Call blocking facility is unavailable.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Use of viber
This is a great app and i use it for quite long time. This app allows me to video chat and the voice quality of calls are very clear. i mostly use this app for group chats. I have lots of group chats related to cosmetic side. In those groups there are many people who are interested in cosmetics as me. So i can easily get my products from them while selling them on those groups too. And i like the huge sticker collection in the viber. Viber is the reason i am able to sell my products to the customers. There is another feature i like in this app. That is when i have missed messages in a chat i start off from where i left, then i can scroll down and read the every message i missed. That way i am not mussing any important messeges. So i can be in touch with all of my customers and producers at the same time. I love this app.
CONSThere a some features i don't like in this app too. Onebof them is the adds appear after every video calls. This is irritating me most of the times. And another thing is the limitations of sending photos. The number of photos we can send at once should be increased. Because people like me have lots of pictures to share and can't send them ten times. And it is also better if i can turn off the auto download mode. Otherwise my gallery will be filled with photos i don't want. At last sometimes i didn't get notifications from this app. That way i don't know i have messages until i open the chats. So i am not able to reply fast and it losses my customers interest in me. So i should reply as fast as possible. These are the things i think shold be improved in this app.
Lourdes Bernadette
Verified reviewer
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
The best messaging App I had ever used
I had used Viber since 2013, and I have seen all the themes, upgrades and changing of viber. It has been my best voice and chat app I used for my friends, clients, and family. It’s is very easy and friendly user. There are changes that I did not like but overall I can still say that it’s been the best app I can recommend to anyone. It’s a very convenient to use Viber out where you can call outside of your country to call cellphone number all over the world, and it’s so cheap comparing to skype or other messaging app.
PROSThe thing I love with Viber is that almost everyone I know is been using this, from the year 2013, until now, we have been using this for our groups, from work, family and friends. I had been loving their new feature where you can create your own sticker, and it can also be available for public use. This app has been most secured app for messaging that I had used, I can compare this to other app I had used, and this is the only app that I downloaded for my computer. I can attest that I’ve used this app for communication for the past year and it’s the most reliable messenger ever. I loved the feature where I can also verify the person in my contacts using this app, and also it made it so easy for the user to change phone number without deleting the old file from your old account.
CONSI think Viber had deleted their feature where you can download the files from the app and you can send it to your email. The way I can save the file to my email, and it will come to a excel format. It was very convenient before, but now I cannot see that this feature is still available for viber. And another thing I don’t like about Viber is when we use conference call, we cannot see all videos of the participant, unlike Zoom or Facebook. But nevertheless, I been liking the quality of Viber since the year I been using it.
Awnie
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
First to the market was Viber
In general, my experience with Vibe was good since I mostly used it for communication with friends and clients. I used it to communicate with my friends using its many emoticons. However, I usually have a stable internet connection so that is the only problem.
PROSViber is my favourite app because it has an extensive global network of contacts. Using Viber, I can communicate with people anywhere in the world and enable instant communication with others. Viber is the best app for texting, calling, and video chatting. Viber is a free app with better audio quality in regular calls. With Viber, we are able to integrate our phone address book, and each time we choose to call or send a text, the screen prompts us to choose Viber or our mobile carrier. You can share photos from your computer, take pictures, add text to your photos, as well as share pictures you take. With it we have access to a wide range of emoticons that make chats more interesting, and it also offers more security features.
CONSWe cannot block a call from an unwanted or unknown user since Viber does not offer the option of call blocking. A weak wireless or 5G signal reduces the quality of the sound. In the absence of a WiFi connection, Viber cannot be used and calling only those who are Viber users is not possible; landline numbers cannot be called. After registering, it tells you with whom you can communicate. Compared with other calling software, video calling isn't as good. Our phone automatically downloads and saves the images and files we receive. Many ads are shown to us.
Anonymous
1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Viber Review
The advantage with Viber is the ability to call and text anyone all over the world at no cost. That's a plus to me, and It's very good to have such an ability in a time when COVID-19 is all over. Secondly, It works on 3G, this is a good advantage because even users still using 3G networks can use Viber and not be barred to only using 4G networks. Thirdly, the app merges with contacts on the phone to receive notifications or prompts on calls and texts from people. Last but not least, the app can be accessed on platforms such as IOS, Android and Windows. This makes it to be used on different machines, not only phones or tablets. The app is user-friendly, hence it's easy to use.
CONSThe app has a bug which is not good, it lacks the option for call blocking. We live in a world where people find amusement in pranking others and proceeds of online crimes, the option for call and text blocking should be available to ensure security for the valued customers. In as much using 3G is good for aspects of saving costs in terms of data, the 3rd generation network is really dated because we now have 5G networks. This is another bug in my book, and it needs to fixed very quickly. At times, Viber can't be used without WI-FI. This is limiting to the fact that the devices such as phones, tablet, and computers can use data and not WI-FI should tell that using Wi-Fi alone is really a let-down. The app should be updated to suit the various requirements of users out there. Viber doesn't have a huge following like WhatsApp, the app owners should do some marketing and gain a favourable amount of users and at par with the likes of WhatsApp.
Reasons for switching to Viber
I wanted to try something different.
Cha
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Viber is a really cool tool
My work demands my attention with all my clients and co-workers and I need a tool that is constant and does not present me with any complications when applying it to my work, Viber is par excellence the number one application that has supported us for a long time and it is always a pleasure to run this program, since it is very easy for us to access all the functions that this application has, the quality with which we communicate is very good and it complies with all the innovations that are fashionable in the market, without leaving behind its main function, which is to keep in touch with each of the people at my work, I can always express my conferences in video calls anywhere in the world regardless of the time.
PROSI really like this application because of how easy it is to implement it and achieve its mission of connecting with all our contacts immediately and without complications, every time I am using this program the calls and text messages are safe and reach their destination without any problems. external complication, Viber is a really great tool that you can get for free on the market for the enjoyment of its users, for me it is a pleasure to use this program because its interface is very comfortable and fully meets all the needs that I demand, the quality of the calls surprises us a lot and we are pleased that we can have a free program with this level of capacity and technology, it is always very pleasant to maintain a conversion through this medium.
CONSThis program has to have a good internet source to be able to run without any inconvenience, we have tried to enter the links, but it can be a bit complicated and due to the infrequency of the internet it loses its quality that becomes a somewhat tedious experience , it is not as versatile as it seems, there is no integration of other applications and the fact that it is not well known complicates the citations of works by this means a bit.
Uros
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Viber is...Eh, Viber is cool, not much more.
The software that was installed as a secondary one quickly became the primary one, but today I use it alongside several other communication software. With its fancy interface it certainly stands out from the crowd, and the dominance in innovation is clearly highlighted, so today I use Viber primarily to communicate with business friends and colleagues
PROSFirst of all, talk about software such as this one should not be wasted. Certainly one of the most well-known communication software. From the distinctive bell to the famous purple design, this software dominates the market today. Of course, the advantage of using it is that Viber tends to be the first in everything. Starting with group chat, secret chats, plenty of emojis and gifs over security in encrypted messages
CONSI will admit, quite a lot. First of all, from its first appearance to the present, Viber has literally been wasting the resources of the device it is installed on. For some strange reason, although I believe it has been optimized, the phone, no matter how valuable it is in front of this software, becomes weak.
Nabin
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2020
Best instant messaging, voice and video call service
Viber is really fast, smooth, clean and elegant communication tool for business and individuals. It has an easy to use interface, beautiful sets of emojis, all your contacts list, smart birthday messaging and Viber out call service. With all these rich features, Viber has been the most effective communication tool for our business. Experience the seamless communication with Viber.
CONSViber is coming really great all these years. I expect some AI features in Viber in coming years.
Reasons for switching to Viber
Poor communication than in Viber