Ok, but see glitches above

Ease of use, very efficient, and very effective.

Not all functionalities are properly connected yet. (1) Citizen Philantropy Investments cannot be recommended to Funds, only nonprofits. This way, it is almost impossible to designate the investment for a specific purpose (for which I use Funds).(2) Allowing external contributions or donations (from non-employees) works theoretically, practically the donation button is deactivated on my external donation page.(3) No customer support during holiday/weekend, when it was really critical (this weekend!)

working in tech business I know how critical a support team (even my onw job function is a support role) is so I personally have high expectations when it comes to supporting and outside user.... your support team was not only super quick to respond via chat but I also got notification in my email (which was great casue i was multi tasking and didnt see the chat pop back up). Your support team member continued to respond super quick and resolved my query in a matter of a few minutes. I appreciated her attentiveness and accuracy in fixing my error. SUPPORT is was makes good software/applications GREAT and I believe people will pay a little extra for hands on support.

You're best quality is your support team -- outside of that the dashboard from a User standpoint is full of easy to navigate information available single click.

the search function for the charitable org. Seems the information is outdated and although you are clear to say no longer excepting donation for some rogs why would they even populate?

Love it - use it every year since it has been in place at our organization.

Make donations easy and great receipts for tax purposes.

Need challenges before submitting to ensure information is correct.

Bright Funds has a simple and easy to use interface where you can find the different ways to donate, and also have continual visibility into donation history / company matching.

The ease with which I could search for a non-profit in their database! I didn't necessarily expect that the places I wanted to donate to would be there. But they were, and it made the donation process that much easier.

It was sometimes hard to remember the exact name of the service. I wanted to be able to type in my browser and retrieve it through the url history. But my company has a few services that start with "Br...".

My overall experience with Bright Funds has been excellent.

Bright Funds ability to facilitate the donations to non-profits is extremely user friendly. Starting with the ability to search for non-profits, making the donation, and requesting a corporate match. The entire process is extremely easy and convenient.

During my 6 years of using Bright Funds, I have not been able to identify any deficiencies with the Bright Funds solution.