All Atom Reviews
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Sean
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
Huge asset for me for clean and comprehensive code
I was shown Atom by a colleague in college when we were both learning how to code. It was an incredible asset for us as new software devs because it really can assist newer devs in learning languages with its auto-fill functionality. I would wholly recommend this to new developers. With that being said Atom offers all the functionality that Senior Developers are looking for wrapped in a nice clean UI that feels less cluttered than some of the competitors on the market. I think that Atom would work just as well in any organization that is using a competing code editor as their standard as it provides the same level of depth while providing it in a more modern package overall.
PROSCross-platform functionality Incredibly user-friendly UI Auto-fill for code makes writing code a lot more fluid and quick The ability to use plugins with Atom is really cool and very useful (I personally love Atom Beautify)
CONSThe only gripe I have is that my team uses another code editor within my organization as Atom is not the industry standard. With that being said, I think Atom would function just as well, if not better, for our companies purposes.
Reyna
Telecommunications, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Si quieres resultados a corto plazo elige Atom
Nuestra experiencia ha sido excelente ya que hemos logrado Automatizar nuestro proceso de Ventas en WhatsApp logrando incrementar substancialmente las Ventas. No hemos tenido que disenar o configurar nosotros el Chatbot; ellos con su experiencia ejecutaron esto rapidamente. De igual manera el proceso de Onboarding y Capacitacion del personal nos ha ayudado a lograr los niveles de respuesta y seguimiento requeridos para lograr nuestros resultados. Altamente recomendados.
PROSDe los temas mas importantes para nosotros es que nos enfocamos en nuestro negocio y el equipo de Atom se enfoca en el diseno y entrenamiento del Chatbot garantizando interacciones fluidas y realmente conversacionales. Esto nos han permitido ver resultados inmediatos.
CONSEstamos esperando algunas funcionalidades que proximamente estaran liberando.
Reason for choosing Atom
Porque ninguna de las otras opciones ofrecia un proceso de Automatizacion fluida que se adaptara a las interacciones diarias de nuestros clientes. Teniamos que depender de un distribuidor que armaba el flujo y posterior nosotros tener que entrenar al chatbot. El equipo de Atom se encargo del diseno, entrenamiento y activamente proponer mejoras para asi reducir el tiempo de ROI.
Reasons for switching to Atom
Porque necesitabamos ayuda Automatizando el proceso de captura de clientes de una manera conversacional y eficiente.
Vendor Response
Thanks for the feedback!
Replied July 2020
Chris
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2022
A good chat platform for a website
Atom is OK, but it is a crowed market and there are many others to pick from.
PROSWe tried Atom for a few customers and were impressed with it's features and performance. Good integration with Wordpress
CONSDepartment drop down is very small. Switching between web pages doesn't keep the chat window open.
Anil
Marketing and Advertising, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
Content Management with Atom
I used Atom over 6 months to use content management feature to collaberate my customers contents.
PROSAtom is handy tool for many features, you can work with it to use content management.
CONSAtom should serve more feature to use marketing and content optimization.
Reasons for switching to Atom
Ultraedit has more feature to use.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Easy and efficient tool
Overall I’ve had great success with this tool. My team finds the tool easy to use.
PROSSetup was easy, intellisense very helpful.
CONSUpdates are not as frequent as other tools
Reason for choosing Atom
Better functionality
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
La mia esperienza con Atom
Atom è un software veramente utile nel mio campo per avere un rapporto diretto con i clienti. Molto utili le notifiche precise e puntuali, e la personalizzazione
CONSPer adesso non ho trovato inconvenienti nell'utilizzo di atom
Martin
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Connect chat services into simple uniq solution
Nice. Modern. Easy to use social chat services integration application with extended function like custom Chatbot and chat history.
PROSAtom connects all of your company social chats services into one service with enhanced features. For example I like the function where you can set up a chatbot. Another useful feature is chat history. It is perfect when you need to review your past actions with some customer. Application usage is smooth and provides modern fast learning experience.
CONSThe application is a bit new and have some small bugs but the overall experience is perfect.
Nteziyaremye
Information Technology and Services, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Things You Must Know About ATOM LIVE CHAT BOT
Atom chat bot is our daily necessary companion when it comes to technology world. F or the first time I thought that i won't be able to use it because of the first time with chat bots, but as started to get familiar with it, i got carried away with how smooth it i to use with a user-friendly interface and also how good it is when it comes to it's speech recognition system.
CONSMost of the times we believe in technological softwares because they are able to perform what we're not capable of doing but atom has also some downs like how it can be accessed on web only, not on android or iPhone's store. The other issue is about how it is difficult for users for their first time to work with it.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Atom Trial Experience
1. It centralize social media conversation with chatbots. 2. It includes CRM's functions to optimize and provide a better solution for buisness like sells , support and customer service.
CONS1. the trial is available in very limited location 2. Not much tutorial available need to learn it
Benjamin
Verified reviewer
Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Fantastic Communication tools
The ability to chat and share content and offer support instantaneously with ease is a plus
CONSIt can be difficult to use at first especially with some of the more advanced features that some may not be familiar with
Francislyne
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Atom un chat AI
Ce que j'apprécie c'est le faite de pouvoir personnaliser mon thème
PROSAtom est une messagerie Chat à base de l’intelligence artificielle
CONSAtom dépend d'internet et comme la plupart des chat AI, il est limité
Hamit
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
La mejor solución para mensajería
La fácilidad de segmentar a los clientes según la razón por la cual nos están contactado.
CONSPor el momento no hemos encontrado algo que no nos parezca, por lo contrario siempre hay alguna función que nos parece bastante útil.
Reasons for switching to Atom
La cantidad de masajes que recibimos eran demasiados y no podíamos manejarlos, con esta herramienta lo hemos podido manejar al 100%
Farid Akim
Graphic Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Exploration d'Atom : Une Plongée Dans l'Éditeur de Code Polyvalent
Atom m'offre une expérience hautement personnalisable. Des thèmes et des packages étendus permettent d'ajuster l'éditeur selon mes préférences. Aussi, La communauté Atom est dynamique, m'offrant un support actif et une variété de packages développés par des tiers, enrichissant ainsi l'écosystème.
CONSLe démarrage initial d'Atom est lent comparé à certains éditeurs comme sublime text par exemple, bien que cela puisse être compensé par sa performance une fois lancé.
Carlos
Retail, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Herramienta clave para el desarrollo de la gestión de clientes en el mundo digital.
Excelente, ATOM nos hace tener una ventaja competitiva muy fuerte y profesional en el mundo digital.
PROSIntegración de las redes sociales en un mismo lugar, herramienta ágil y 100% amigable
CONSLa reporteria es limitada, su actualización podria ser mejor y lo más importante es darle al usuario la autoridad para extraer su base de datos sin depender de ayuda externa.
Karim
Verified reviewer
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Excelente producto
Muy buena
PROSSu facil manejo y Su simplificacion de uso
CONSAlgunas funciones normales de Whatsapp que no se pueden ver en Atom
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Ottimo per chat e content management
customer support perfetto e utilissima l'integrazione con Wordpress
CONSnon ha molte feature rispetto ai concorrenti e gli aggiornamenti non sono frequenti.