Its a great price for the value, and great intergations

Its a little complex to get started and the team was a bit hard tp get ahold of

I have been using Bigin by Zoho CRM for a few months now, it's fantastic, really easy to use and has all the needed features plus it's much cheaper compared to other CRM

Has all the features of a great a CRM while being much cheaper, I like how it does not have a minimum 3 seats requirement compared to other CRM

Everything is good so far, maybe a email campaigning feature could be nice.

It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Integration with GSuite Tasks / Calendar

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

This integration not only optimizes our workflow but also enhances our capacity to assist patients effectively. Follow our journey as we continue to innovate in the medical tourism space.

We've launched our Agent Portal, a key development in Global Medical Trip's quest to streamline medical tourism. Our aim to recruit 100 agents demanded a cost-effective, efficient system for handling patient inquiries. Our platform of choice, Zoho, offered a solution that fit our needs perfectly: Zoho Bigin.

This tool seamlessly integrates with our CRM, providing a robust environment for agent operations. Within a day, we set up Zoho Bigin, enabling our first agents to connect to the platform and start processing patient requests. This quick setup underscores our commitment to providing fast, reliable medical tourism services.

It was good,easy to use and grouping was also better to include for users

Database visibility is better than any other CRM,exporting the data to particular fields was also better

Limited number of customisable fields is a drawback compared to other CRM.At a time bulkmails can be sent to 50 users is also has to be changed

This budget-friendly CRM for small businesses offers nearly the same features as other costly CRM options. I’m satisfied with how it has streamlined my business processes. The calls and task tracking is very useful, also the recent feature where popup comes in caller id is contact is saved on crm really helps.

I’d appreciate a dedicated ‘leads’ page instead of lumping all contacts into the same ‘Contacts’ section. Managing leads can be a bit tricky, but I’ve managed to make it work.

If you are looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, we have been able to optimize our processes and improve our productivity in record time.

Can't find nothing i don't like yet. Experience was excellent so far.

With Bigin, we formalize the process of accounting for the delivered products: what stages need to be completed, what information needs to be recorded, and who is responsible.

User-friendly interface, application speed, ease of starting

The ability to create various products (sales) within CRM, integration with social platforms

So far I and my team have become very comfortable with bigin.

I have been using Zoho for 15 days and can claim it is the most user-friendly CRM/ sales management tool for startups, with a lot of productivity features like I-MAP for emails, and great templates. If I had a query in the first few days the team is very responsive and proactive in supporting you. Highly recommended product for sales teams.

It would be nice if onboarding can be done in the trial perios.

Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

When I found this CRM it was like " Thank God" finally I found a tool that I can connect with and be able to use with out much technical learning needed.

How user friendly it is and also how easy is to learn to use the software

There is really nothing I can say for now that I dislike

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month. Actually I'm just testing around, but it feels nice :-)

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

I have been using Bigin since year along with all my Employees and Business Consultants in India, i am highly Impressed with the User experience.

I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.

Nothing as such i can say i did not like.

Is so easy to setup in minutes.

The most impactful feature is the custom pipelines, stages and activities.

Forms customization is too basic, We need more customize forms according to our brand, I thin that the form needs to be exported as a html code to make some customizations

Very satisfied... jumped from a XLS based pipeline to build a strong CRM tool in just few hours of medium work. Now I can track all of my sales pipeline with a sigle view, and repport it to the company owners easily.

Very very very easy to use, easy to first setup, easy to customize to fit on your organizations structue.

Lacks native integration to O365/M365, lacks on native integration with other Zoho apps like Zoho Projects. The upgrade to Zoho CRM is costly.

Helped a lot in handhold us in a journey to full fledged CRM.

Very easy to maintain the pipelines with basic features like tasks and reminder.

CRM is for your growing requirements, so bigin and CRM fits different business requirements. There is a detailed comparison, which can you help in selection. No cons as such.

I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

Bigin helps my sales team to have traction of leads they insert. On overall it is best for startups and value for money.

Sales Pipeline Dashboard and Ease of contact insertion.

Every features available are tailored fit for my interest on CRM.

Zoho Bigin is a straightforward, cost-effective, and user-friendly CRM tailored for small enterprises. The interface is sleek and uncluttered, which I adore. It provides all the vital CRM functionalities required by small businesses, such as managing contacts, leads, and deals. Moreover, Zoho Bigin effortlessly syncs with other Zoho offerings.

What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who didn't.

Great, I'm very impressed with the software; how easy and intuitive it is. I really like the user-face - it makes sense!

Bigin has a very intuitive user-face. It is easy to set up and will enable our company to manage our sales, order fulfilment and customer service all from one place. Workflow functionality enables us to automate routine tasks, helping us to work efficiently. Integrations with Campaigns, Analytics and Forms is useful for us.

In the premier package I would like more workflows/conditions/actions and notifications as standard. I would also like more email templates and the option of more complex webforms as standard. More of each of these can be purchased, thankfully and Zoho forms can be integrated if necessary.