I loved working with the team at Endear. Always professional, down to earth and very responsive.

Endear helps me gauge the effectiveness of my client outreach. It shows me what type of outreach is well received and makes my clienteling more efficient.

Easy to use and integrate with Shopify. Easy to contact clients and build rapport.

They've been great partners helping me work towards goals within my business. It's easy to use, I was able to get a team of 8 up and running within a week.

Endear is has been a great tool to build community in our shop.

Software is SO user friendly. The option to segment your client list using the features makes client reach much more efficient and effective.

It has great features and easy to organize but simplifying it a bit more would be great and make messaging smoother as it feels like things don't flow together but they could.

Very easy to train team mates and reach out to your clients. Great filters to get to the granularity of things and easy-to-use reporting tools.

Integrated with Shopify! super organized and work well togeher.

I liked the ease of use and the statistical analysis.

Overall, I personally love how easy the system is. It makes my job pretty easy and I'm very excited about using it every chance that I get.

Also, the team is super communicative and always gets back to myself, and the rest of the team, very quickly, which is greatly appreciated.

There are a few glitches in the system that makes the software a little frustrating to work with.

I like the multi functions which will afford me better out each.

I loved the fact that the founders, Jinesh and Leigh themselves would handle the support chat at times. A wonderful company and a great CRM platform, especially for retail.

I find that it has been difficult to use in the beginning, it is getting better. It is slow or difficult to propagate contact info in to the data bank.

The team has been great to work with, more of a partner than anything else.

I am unsure how my clients receive the emails. I have a low turnover of them opening it.

It's a huge time consumer flaw that does get frustrating when you don't have much time to do what I have to do on Endear.

So far the experience has been great. The support I have received from Endear has been top notch.

I think the ability to create a personalized look books is useful.

I really love that it makes emailing customers easy, also that lots of details of clients are shown.

The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach.

The lookbooks are such a better, complete presentation and much more professional. Also being able to track outreach success, the conversion period, and last contacted.

Again, the lookbooks are my favorite tool. I love how it makes clienteling (which can be tedious) an easy task.

The Endear Chat is SO HELPFUL. Quick and informative responses.

To bad at all gets the job done for the most part.

Easy to create surveys with a great look and feel.

Their support team is highly responsive and they also have many helpful instructional videos.

Generally Survey Anyplace is really easy to use, from question design, to format design and dissemination. I also really appreciate how it prepares the data and presents the summary of results.

That you have to register on a monthly basis so now I need to cancel my registration.

Positive experience with support team as they are ready to assist with difficulties encountered.

I love how easy Pointerpro is to set up and integrate with your current systems.

The tests are extremely useful and important to my business.

Easy use, advanced features. White label product that could be integrated with our own domain and brand.

Overall, fairly happy with the service. I administer quizzes and exams to students in class using Survey Anyplace.

Handling is quite complicated. You really have to think first before you start - especially the design of the flow of the questionnaire is quite difficult to execute.

From selection to demo to setup, it took less than 24 hours. And on deployment for 3000 people, the customer service team (inspite of being in different time zones) was extremely responsive.

Simple to set up and select question types. Look and feel is professional - being able to brand effectively / match colours etc is great.

Next to that we implemented it on some of our clients websites to allow site visitors to request detailed pricing offers based on their product preferences.

We only use surveys once a year so I like that we are able pause our subscription and then reactivate it again as needed.

Great software to build good looking surveys with complex structures. Also good connections and integrations to link to your other tools.

I was always concerned I'd mess up a correction and need to revert to an earlier version, so I built up a list of earlier versions.

I love using Survey Anyplace because it's so user friendly. I have the Enterprise membership and it's worth every cent I pay.

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask.

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

I LOVE that this software allows me to streamline learning for my students.

Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.

In my market research career, I have used a ton of different survey programs, and this one is the best for creating fun and cool questionnaires.

The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick.

It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic.

Easy to create a survey with the help of Survey Anyplace. Many predefined survey samples will also help us to prepare the survey.

It's a bit expensive for what it is. Also, when you paid version runs out, you cant use forms that you mad with a paid account anymore.

Great features, guaranteed product evolution and great customer support.

Problems saving questions and having to start the survey over when switching to a different app on my phone.

Great and easy built surveys with good functionality.

The support received was fantastic and would resolve any issues I had instantly. The dev team also consider any unique features into the development of the product overall.

US Dollar

Endear is the industry's leading CRM and clienteling platform, designed to empower omni-channel retail brands to boost sales and foster stronger customer relationships.

Endear's clienteling software solution offers a suite of tools that seamlessly organize customer data, facilitate targeted communication through text and email campaigns, craft personalized Stories, provide built-in live chat functionality, and offer insightful analytics to track store, team, and campaign performance.

With Endear, brands can modernize their strategy with one convenient, comprehensive tool that streamlines various aspects of customer engagement and retail sales enablement.

The key strength of Endear lies in its ability to centralize and organize customer data effectively. By leveraging Endear's CRM, brands gain a holistic view of their customer base, enabling them to better tailor retail marketing strategies and personalize interactions. This level of customer segmentation and personalization is essential in today's competitive retail landscape, where rising to meet customer needs is a crucial part of building customer relationships for the long haul.

Another key feature of Endear is its capacity to facilitate targeted communication through text and email campaigns. The platform empowers retailers to create and execute hyper-personalized campaigns, ensuring that the right message reaches the right audience at the right time. This targeted approach not only enhances the effectiveness of marketing efforts but also contributes to a more personalized and meaningful customer experience.

In addition to its advanced retail marketing capabilities, Endear's stand-out feature is it's custom story builder. Endear Stories allow brands to showcase their products in a story-like format their customers already know and love. By curating personalized lookbooks using automatically imported products, teams can engage customers with a curated selection of products that align with their preferences, ultimately driving sales and increasing customer satisfaction.

Plus, Endear offers built-in SalesChat, further elevating the ability to reach customers in real time. This feature facilitates instant assistance, product inquiries, and personalized recommendations directly from a brand's product pages, fostering an immediate connection that enhances the overall online customer experience. The live chat functionality also contributes to building customer trust and loyalty, as shoppers appreciate the accessibility and responsiveness of the brand.

And finally, Endear goes beyond standard CRM functionalities by offering comprehensive analytics to track store, team, and campaign performance. Retailers can gain valuable insights into the effectiveness of their strategies, allowing for data-driven decision-making. This analytical component is crucial in refining retail store marketing, optimizing team performance, and identifying areas for improvement, ultimately contributing to sustained business growth.

Elevate customer engagement, boost sales, and foster long-term loyalty with Endear. With an extensive range of features designed to help with data organization, targeted communication, custom lookbooks, live chat, robust analytics and more, Endear empowers retailers to navigate the complexities of the modern retail landscape with confidence and success. Invest in Endear today and revolutionize your approach to customer relationship management and sales optimization.

LongDescription

Multi-Location

For Retail

Email Marketing

Commission Management

Reporting/Analytics

Internal Chat Integration

Customizable Reports

Document Storage

Activity Tracking

Customizable Fields

Data Import/Export

Email Templates

Contact Management

Mobile Access

Sales Reports

Marketing Automation

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Interaction Tracking

Contact Database

Third-Party Integrations

Campaign Management

Real-Time Analytics

Engagement Tracking

Real-Time Notifications

Data Visualization

Multi-Language

Customizable Branding

Tagging

Multi-Channel Marketing

Marketplace Integration

Multi-Currency

Real-Time Data

Data Synchronization

Customer Database

Real-Time Reporting

Customer History

Access Controls/Permissions

Collaboration Tools

Content Management

Sales Onboarding & Training

Task Management

Activity/News Feed

Mobile App

Search/Filter

Customer Segmentation

Dashboard

Real-Time Updates

Performance Management

For Sales Teams/Organizations

Commenting/Notes

Product Catalog

Live Chat

Web browser (OS agnostic)

Please contact Endear directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Endear

In Person

Live Online

Webinars

Documentation

Videos

Pointerpro is your platform to easily create assessments that allow your respondents to download personalized reports immediately.
The innovative tool allows you to provide users with tailored advice at scale. This allows everyone to automatically share their personalized expertise.

Whether you are a consultant, coach, HR professional or marketer, giving personalized expert advice could just be one click away.
You do you
At Pointerpro, an assessment is never just an assessment. As a user, you’ll be able to create a large variety of formats, from maturity assessments and competence evaluations to self-assessments and quote calculators. Every organization is unique and we genuinely believe that should be reflected in the assessments you will be drawing up. Pointerpro allows you to design your very own tailor-made assessments.
Alternate between fixed and variable text, graphs and images, based on the respective answers of your respondent. 
Knowledge is power

By drawing up your assessment, you are creating a knowledge gateway for individual users without lifting a finger. Pointerpro gives you the opportunity of turning your knowledge into individual assessments that return automated advice. Forget about time-consuming advisory sessions and provide respondents with a detailed and dynamic PDF-report, giving them the personalized feedback they would have wanted in the first place.
We all remember the days of filling out assessments, followed by a meaningless “thank you” towards the end, after which you would be waiting for advice that might not even come.

Well, the waiting game is over.
Respondents can receive instantaneous feedback and advice after filling out the respective assessment. No need for gated content or extra information, respondents can simply download a PDF after having completed the assessment.

It is time
It’s often at this point that the question arises: “Interesting, but what exactly can I use it for?”. As previously mentioned it can simply be used to save you and/or your organization time. 
Time to focus on your own strategy, time to reach a larger audience through automated expertise, time to focus on your clients, you name it. Pointerpro gives you the opportunity to set you apart from the competition and shift your time to the things that matter the most, without losing your brand’s integrity.
Whether you aspire to generate more leads, scale your business or simply better the relationship with your clients, Pointerpro is pointing towards your professional future.
Pointerpro, pointing your audience in the right direction.

Surveys & Feedback

Online Forms

Skip Logic

URL Customization

Skill Testing

Digital Signature

Data Extraction

Full Text Search

Randomization

Process/Workflow Automation

Assessment Management

Certification & Licensing

Scoring

Survey/Poll Management

Individualized Assessments

Question Piping

Question Library

Question Branching

Lead Segmentation

Pre-Employment Testing

Response Validation

Response Quotas

Multi-User Collaboration

Test/Quiz Creation

Support Audio/Images/Video

Lead Qualification

Feedback Management

Forms Creation & Design

Data Analysis Tools

Archiving & Retention

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Course Management

Training Administration

360 Degree Feedback

Skills Assessment

Individual Development Plans

Performance Metrics

Self Assessment

Employee Database

Peer Appraisals

Customizable Forms

Performance Appraisal

Employee Portal

Charting

Scheduled/Automated Reports

Dashboard Creation

Marketing Reports

Visual Analytics

Widgets

Customizable Dashboard

Summary Reports

Drag & Drop

Financial Reporting

Single Sign On

Template Management

Video Support

Customizable Questions

Ad hoc Reporting

Document Templates

Status Tracking

Self-paced Learning

Professional plan: $69/month 2000 responses/month - $699 Annually
Enterprise plan: On request, 5000+ responses/month
ReportR plan: On request, 10000+ monthly responses
DistributR plan: On request, 15000+ monthly responses



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