They have been incredibly friendly and helpful. I want our relationship to be long term

Easy onboarding and very simplified payment tools

The design was occasionally counterintuitive, but that may have been from built in redundancies

Overall I couldn't be more grateful to have you guys as our HR/Payroll company. I know that I have people I can rely on for all my questions and HR needs.

We have tried multiple other payroll companies and after signing up with you guys I have had so much lifted off of my plate. My administrative tasks are completely a one gal show and having your team behind me has been the best decision we have made this year. I don't have to worry about our payroll taxes, the payroll entry is simple, and the software is very user friendly. Not to mention if I ever have any questions you respond almost immediately and always respond in the most friendly manner.

The only thing that could improve is the timeliness of payroll being deposited. Some days its a day before payday and other times its the day of. QuickBooks would pay people 2 days early which was really nice and it was always that way so our employees could count on that.

Overall the system is easy to use and the support team is great!

I consistently received quick responses to my requests for assistance and trouble-shooting. This is much appreciated as I like to solve issues quickly and not have to wait and go back to things multiple times.

Would like a more robust PTO request process. Ex: Ability to adjust employee requests without denying the request and sending back to employee.

So far we have been thankful for the quick and helpful customer service.

Automatic payment of state and federal taxes is extremely important to our company as well as the unemployment payments since we have employees in multiple states. The customer service and responding quickly to questions is another important feature to us.

So far it has been better than Paychex in every way!

They are great.

They have been great to work with. Everyone has been willing and able to help whenever I need it. They are great to work with.

Honestly, there are no cons for us at this time they have been great.

Overall it has taken a lot of my plate personally and I am super grateful for that.

The team gets back to you promptly and it is very easy to submit reimbursements which I really like.

I do wish there was a little bit better UI on the website to access everything, some more thought in design would be heavily appreciated.

They're overall knowledge and willingness to help our small company, we get the treatment of a Fortune 500 company!

So easy to use, I've called them often and after hours, they always respond with the help we need and give suggestions on how to make payroll or HR better!

Nothing yet after years of their help to us!

The Teamworks staff is very responsive to our questions.Their advice on personnel discipline issues has been critical for us.

The human resource advice is critical to our protection in difficult situations.Teamworks processing of our Employee Retention Credit claims was great.

We have no complaints with service or response to our requests.

I've used Teamworks for almost 10 years now. We have gone through many upgrades, employee structure changes, employees, new handbook, etc. Throughout it all, the customer service from [sensitive content hidden] has been top-notch. Both are very knowledgeable and patient and have always adequately handled our questions and concerns.

Teamworks payroll helps tremendously with my hectic schedule. It's easy to use and maximizes my time. The number 1 reason we stay with Teamworks is for the customer service. Our rep is a rockstar!

Reports. Since the last upgrade, I've had issues with pulling my reports. I'm very thankful for our rep, [sensitive content hidden], who has the patience to help me get what is needed.

Teamworks is hour go to HR team. We rely on them to help us take care of our employees.

Teamworks cares about their clients. Anytime we have need to reach our for guidance or support they have the answer quickly.

The only knock on Teamworks is that they aren't in house.

Good recommendations for ancillary products and services, good management of my particular business

Some elements of the website are a little obscure until shown how to locate

Great. Couldn’t be happier with your service

Dependable service for a critical element of running a business

With a good deal of employee position swapping, using more generic engagement tools like “payroll@teamworks” or “benefits@teamworks.com” could allow for frequent internal teamworks employee movement without causing challenges for third party users.