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> Reviews of Zoho Survey. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Survey is a good fit for you!

Source: https://www.softwareadvice.com/customer-experience/zoho-survey-profile/reviews

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Zoho Survey Reviews

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# Zoho Survey Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(296)

4

(140)

3

(13)

2

(2)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.5

Value for money

4.3

Functionality

4.5

* * *

### Pros

"The drag-and-drop builder, wide range of question types, and customizable templates save a lot of time."

"Overall, it is a reliable and practical tool for everyday survey requirements, especially for businesses that want a straightforward and easy-to-manage solution without complexity."

"It enables us to collect that feedback post-demo, onboarding, and feature testing all queuable and orderable."

### Cons

"When dealing with large datasets, I discovered that the filtering options in the analytics module were somehow limited."

"Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared."

"The thing that did bug me was the real time response syncing took time when surveys are shared cross channel."

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Zoho Survey Reviews, Pros and Cons - 2026 Software Advice