Influitive ticks many boxes in terms of its capabilities of vision and execution, and whilst not perfect, is actually a simple and effective way to manage a fully functional advocacy program.

There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.

I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.

Amazing Platform to Build a Customer Community & an Advocate Marketing Program.

Ease of integration with other products, connectivity with our systems, and ease of use for our customers.

We are able to manage all advocacy activities - from references, case studies, speaking opportunities, social sharing, and more. The best part is we have so much fun with our customers.

We are always looking at ways to improve our customer retention, engagement and revenue and Influitive allows us to target different audiences with tailored content no matter the vertical or geo.

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success.

I love that Influitive always has new ideas for our hub and they are really invested in helping me be successful at my job.

There's a lot of ways you can create engagement, educate your members, but also perform various acts of advocacy. It also has a great reward integration system and offers support when needed.

I love that the platform is easy to use and allows us to engage with our customers.

What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways.

I believe if you utilize it in every opportunity that you get then you are definitely getting way more than your money's worth for this amazing product.

The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself.

Ease of use, reporting, level of support, capabilities and integrations.

Ease of use, Great customer support, The ability to think outside of the box and be creative.

Some limitations in the technology - e-mail problems and limited functionality.

The next thing I know I'm receiving crude calls from someone claiming to be their legal team telling me I'm being sued for someone else's account (yes they messed that up).

They were great to work with and it is a great tool when you have an awesome product and great word of mouth already.

Some of the tasks are more difficult in the app as compared to online.

Best solution for marketers like us, it helps us engage our customers at ease with its simplified and intuitive engagement process.

Awesome customer service. Complete platform to run and manage a loyalty program.

Influitive is committed to ensuring their customers are successful. The company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform.

From the onboarding and set up of our platform to our CSM. Everyone has been very involved and helpful for us to be successful.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

It's a bit expensive and depending on how many customers you have, can be hard to justify.

That was dumb on our part. Definitely bit off more than we could chew there.

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

We've had a dedicated customer success manager with who we meet every month to plan our projects and key initiatives. The support team is responsive and helps.

It is a little clunky and I receive quite a bit of negative feedback from my customers. My other pain point is how difficult it is to add images/formatting to challenges.

Also, the VIP community is a great resource to connect and share with other experts. I really really love this community and the ability to connect and grow.

We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.

This definitely needs fixed. There is a back up Internet that can be used but won’t  turn on unless there is no connection at all.

I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.

This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.

Super easy to learn and use. The reports features are great.

The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.

It saved me so much money with credit card fees and the technology.

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.

Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.

But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer.

It is so simple to navigate. I'm able to not only use it but teach it and problem solve with great ease.

Backend of system is easy to use, I have more control over my stores now. Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus.

The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive.

The thing I most impressed with is the customer service. I am able to get someone on the phone quickly and get any help I need, even in the middle of an order.

Handheld mobys are junk. Not able to split tickets and pay off them you have to go to the main sation to do it.

There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes.

I love that SpotOn is so intuitive and easy to use.

The back of house for soot on restaurant is hard to navigate at first.

Customer service is a complete ease. They have been so helpful anytime I’ve needed to call them.

So far is been nothing but pleasurable easy to use great communication with upper management seems like they really care about your clients and you’re not getting lost in a queue.

Training our service teams was simple and exciting. Robust suite of features: DoorDash Drive, Waitlist/Reservation Management, Online Ordering, Marketing/Loyalty.

Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.

Ease of use, customization, and back end reporting  are amazing. Far more business analytics than most people will ever use.

The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.

In the 6 months of using Spot On I have been more than pleased with the advancement of technology  for this POS system.

Today, they are proactive in checking on our account and help us quickly when necessary.

We love how easy it is to use and how your customer service is available at anytime.

Everything has been awesome. The idea of putting money into our system when ours was functional was a difficult one.

Once everything is setup, the software is very easy to use. Not rocket science like I tell my staff.

The software is extremely easy to use Also it is simple to teach to new employees. The customer service representatives are easy to get hold of and  are always extremely helpful.

SpotOn Restaurant is truly a great software and is full of features that I have never had access to before with other systems.

So far our experience has been very positive. The way the online store integrates to the POS is terrific, allowing us pinpoint control over what we sell, where and when.

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general.

I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere.

The integration was easy and effortless during the transition of our old POS.

I struggle this the house accounts but call call anytime.

US Dollar

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.


Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.


Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.


In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.


Influitive is available as an iOS and Android application.



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

User Management

Personalization

Multi-Channel Management

Lead Engagement

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Progress Tracking

Real Time Monitoring

Referral Tracking

Reference Management

SSL Security

Employee Reward Programs

Single Sign On

Online Registration

Attendance Management

Incentive Management

For Customer Referrals

Multi-Campaign

Event Tracking

Communication Management

Customer Accounts

Customer Database

Interactive Content

Gift Card Management

Customer Advocacy

Customizable Fields

Activity Management

Churn Management

Content Library

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Group Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Recording

Contact Management

Customer Experience Management

Badge Management

Ideation

Social Engagement

Content Management

Forum / Discussion Board

Email Marketing

Mobile Access

Social Media Monitoring

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Employee Advocacy

Live Streaming

Discussions/Forums

Membership Management

Referral Templates

Nonprofit Advocacy

Filtering

Event Scheduling

Social Media Integration

Real Time Notifications

Forms Management

Email Reminders

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Moderation

Attendee Management

Knowledge Base Management

Segmentation

Data Visualization

Real-Time Chat

Event Management

Community Management

Chat/Messaging

Customizable Templates

Conversion Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Influitive

In Person

Live Online

Webinars

Documentation

Videos

SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables businesses to create custom menus, accept online requests and redirect the order to the kitchen on a centralized platform.


SpotOn Restaurant provides a mobile order and payment functionality, which lets customers access menu, send table orders to the kitchen and pay using an EMV, Apple Pay and Android Pay-enabled card reader. It comes with a labor-management module, which allows businesses to administer human resources operations related to shifts, employee hours and gratuities. Additionally, managers and leaders can gain insights into processes across transactions, POS, hourly sales, special events and loyalty campaigns.


SpotOn Restaurant facilitates integration with several third-party solutions such as HotSchedules, Ctuit, Intuit Quickbooks and more. It is available on monthly subscriptions and support is extended via phone and email.



Real-Time Analytics

Multiple Payment Options

Split Checks

Restaurant POS

Separate Checks

Employee Management

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Order Entry

Kitchen/Menu Management

Website Personalization

Delivery Management

SMS Messaging

Pricing starts at $65/month per station, plus a one-time setup fee. Contact SpotOn for more information.

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