The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.

OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.

Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.

Finding a new restaurant and earning points for eating at some of my favorites... what's not to love. Being able to make, modify or cancel reservations without having to call is the best.

I love the ability to not guess if a restaurant is going to be packed to the brim or not. It secures your ability to get a table at your favorite spot and not guess if itll be available or not.

They clearly have invested in the product and the user experience, both for the proprietor and the end user.

This is a great tool and very easy to use to book tables at pretty nice restaurants all across the city.

It's great how this app integrates with Google maps. It makes searching for a restaurant then making a reservation much simpler since it's all baked into one place.

The program will sometimes glitch and go offline.

I have had great experience using Opentable especially in such a big city where everyone is looking for similar reservations.

Never once have I had a problem with this app in booking or reserving a table at a restaurant.

I think OpenTable is a great concept for Restaurants and Consumers. It makes life just a tad easier for everyone.

The best part is you earn points with them which turns into gift cards that you can use at some of your favorite places.

Perfectly integrated for restaurant bookings. Easy to navigate and use.

This is a wonderful software that allows you to book reservations for restaurants quickly snd easily. I love the ability to choose an exact time and seating area.

Nothing from open table, I got annoyed when a restaurant no longer used Open Table and stopped taking reservations, but that is on the restaurant, not open table.

Very good customer support and is very knowledgeable about the software and can easily talk you through whatever process you are looking at completing.

I love how easy it is to use and get a reservation on the weekends when the restaurants i love are super busy.

Very easy to configure and manage all of your reservations. The platform is user-friendly and pretty basic to learn how to navigate.

The support was the best part. Every time I called they had great support staff for us.

Ease of use in making restaurant reservations. They confirm the reservation and allow you to easily edit the reservation.

Easy of operation and customer support. Shelly Broussard has been amazing to work with and one of the main reasons we have stayed loyal to OT.

It had been a seamless experience booking through OpenTable. Amazing user experience to book through and get your table for a date.

Easy to use, provides great marketing options, well supported. The product support has been great, operationally and from our representative.

This is my go to App when making dinner reservations. I also like the follow up and feedback/reviews I can give to help others.

I dislike that the search query resets every time the user views a restaurant. No map view on mobile site makes it difficult to use to make decisions on the go.

Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.

We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.

Additionally I'd like to acknowledge the Project Team for their supportive and motivated implementation.

Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.

Some interfaces are missing (Liquid Dispenser System). Kitchen Display System (KDS) does not meet all of today's customer requirements.

Since, Oracle purchased Micros, service and support has suffered greatly.

It helps keep confusion down with online and dine in orders during covid. It also helps keep track of inventory.

Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.

I have been happy with our experience with Simphony. They provide a great product.

It has API:s for integration and is well documented.

SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not  having chosen a different company and system.

Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy.

Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.

Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.

Custom development can sometimes be difficult to manage.

Its very positive program and very easy to use also easy to maintain the inventory system.

It was a really bad choice. Oracle Simphony  has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.

We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.

This company has got to be the WORST company to deal with, I can't imagine a worse roll out.

Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS & Sunsystems FMS that's what I like the most in this software.

Simphony gives us great flexibility and supports our solution in a good way.

It was hard to find out the correct deployment model in some cases.

Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation.

POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.

The best feature of this product is the ability to look up and print recipes right out of the receipt printer.

US Dollar

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.6 billion seated diners per year, and more than 55,000 restaurants, bars, wineries, and other venues across 105 countries. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.

LongDescription

Real-Time Analytics

Employee Management

Forecasting

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Delivery Management

Customizable Reports

Access Controls/Permissions

SMS Messaging

Mobile Payments

Order Management

Reservations Management

Mobile Booking

Credit Card Processing

Calendar/Reminder System

Reviews Management

Wait List Management

Customer Database

Online Ordering

Gift Card Management

Calendar Management

Room Booking

Sales Trend Analysis

Promotions Management

Customer Support

Booking Notes

Booking Management

Rate Management

Mobile Access

Online Payments

Real-Time Data

Performance Metrics

Third Party Booking

Event Scheduling

Social Media Integration

Real-Time Notifications

For Restaurants

Real-Time Updates

Website Integration

Table Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

QR Codes

Availability Management

Customizable Templates

Online Reservations

Ratings/Reviews

Activities Booking

Reporting/Analytics

Contact Database

Order Tracking

Social Promotion

Customer History

Point of Sale (POS)

Third-Party Integrations

Delivery Estimate

Inventory Management

Loyalty Program

Menu Builder

POS Integration

Billing & Invoicing

Food Delivery Dispatching

Basic Plan (includes reservations, custom profile and listing, guest database & tags & notes, marketing tools, reviews management & analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences.
Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
Pro Plan (all Basic & Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

OpenTable

In Person

Webinars

Documentation

Videos

Simphony POS, from Oracle MICROS is a restaurant management system designed to help restaurants, cafes, bars, hotels, resorts and casinos manage orders, inventories, menus and more. It enables businesses to process online payments, integrate with food delivery applications and optimize stock levels on a unified platform., 


The application offers Simphony POS terminals, which allows employees to quickly process payments and generate digital receipts. Features of Simphony POS include menu management, employee scheduling, self-service kiosk, kitchen display system (KDS), room booking, customer loyalty programs and more. Additionally, managers can utilize the built-in reporting module to generate customizable reports on employee activities, menu items or restaurant locations and gain insights into customer preferences.  


Simphony comes with an application programming interface (API), which facilitates integration with several third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via online measures.



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