User Reviews Overview

Ratings Breakdown

5 stars

(23)

23

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Feature Ratings

Ease-of-use

5.0 / 5

Value for Money

5.0 / 5

Customer Support

5.0 / 5

Functionality

5.0 / 5

Browse Stamped.io Reviews

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Showing -49 - -25 of 25 results

February 2021

Blake from LOK Grips

Verified Reviewer

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Best value and even better customer service!

Pros

Stamped.io is hands down THE BEST value I have seen. Not only are their prices very competitive, but they have the best customer service I have seen with a review company. Some other companies we tried seem to just over-charge, take your money, and ignore you. Stamped.io responds quickly to emails WITH SOLUTIONS! We had a few things we didn't like about how it was implemented on our site, so I emailed them and they made the changes within the same business day! They also keep adding features and updating on a regular basis. if you don't like something, or have a question, just email them and they will work with you.

Cons

The only "con" I can think of is that, due to the regular updating, things get moved around on the dashboard so you need to relearn where things are. Not a huge deal at all though. It's pretty intuitive and, if you stop and think for a minute, you can usually find what you are looking for. If not, just email them.

August 2021

Mac from SimsDirect

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Probably the best customer service I've received from any company, ever.

I would honestly say that the number one reason I have stayed with Stamped for almost 3 years now is that the customer service they offer is world class. All of the staff is SUPER friendly and willing to help any time. Any time I've needed help setting something up or I have questions; they've been quick to respond, friendly and unbelievably helpful. Also, we are a tourism business and we were decimated by covid-19 (99% decline in revenue) and stamped have been by our side the whole time, helping in any way they can. They are lifesavers. I honestly feel like the culture they have is like family and that's how they treat you; like you are apart of their family.

Pros

The software is great, it comes with a tonne of features that we've been able to use to help build our business including; NPS scoring, reviews, loyalty programs, referral programs and customer content aggregation. The best part is; you get a lot of these features for much cheaper than some of the bigger competitors like yotpo AND you get top tier customer service.

Cons

I can't think of anything I would want to be changed. Obviously, there can be ways to improve anything but I am very satisfied and its hard to fault.

Reasons for Choosing Stamped.io

Better price for more features and super friendly and helpful customer service.

April 2021

Yuma from A Yummy Life

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2021

Great

Can't complain.

Pros

Really helps feature and recommend my products. Helps new customers feel secure in purchasing!

Cons

Nothing really. I have been able to ask for help when necessary

May 2021

H C from K-Eye BV

Company Size: 11-50 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

One of the best, beter than Trustpilot

Pretty simple: more revenue.

Pros

We work with several review systems. The worst is Trustpilot (functionality wise). Stamped is way better, better designed, more usefull functions and very good support (they listen en actually do something with feedback).

Cons

Nothing. Would be nice if they added service/company reviews (this way you can do both).

February 2021

Anthony from ELLUS AND KRUE

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Stamped.io is a quality, value for money, easy to use, full stack rewards & loyalty program solution

Support is fantastic! Have a question get a response, have a user generated technical issue - they help with those too. Unlike other solutions where i have contacted support only to be told to "go and speak with your developer" Stamped helps. As a customer their is nothing else that I can ask for - ask for help, get help - > Done! I highly recommend stamped if you are looking for a complete rewards and loyalty solution.

Pros

Stamped is easy to use and customize. Getting the rewards program setup and running was easy. Managing the program is easy. What i like the most? the functionality of he full suite of both the rewards and loyalty program and the cost. When we compared Stamped versus Smile vs Loyalty Lion, vs Okendo vs Yotpo we are saving at least $1000 USD per month and getting comparable functionality. Sure some of these competitors are slicker in UX, but id rather save money if there is comparable functionality. Lastly, there checkout rewards redemption slider is pretty handy too - this addresses our number one loyalty program question - "how do i redeem my loyalty point" - the slider interface makes it easy to create a one time discount code and deduct accrued points in the click of a button.

Cons

None really. When we have run into issues (issues we mostly have created) support has always helped us.

Reasons for Choosing Stamped.io

Value for money and feature set. the month to month billing is also handy so no long lock in contracts. Unlike some of their counterparts - starts with Y ends in Po, Stamped doesn't present you with a "take it or leave it" offer. Many of their competitors want annual payments and long fixed terms. In a COVID economy, flexibility is king for clients. We all know suppliers want long term agreements but when SH*T hits the fan (like a pandemic) we all need options. Stamped has been super flexible and great to work with. We value their support and appreciate their service.

February 2021

Chris from JOOLCA

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Love it!

I love it, they are super helpful!

Pros

It does more than competing products and costs a lot less

Cons

The backend can be a little slow at times, but it always works and does the job.

Reasons for Choosing Stamped.io

Stamped offered more customisation than Yotpo, at a much lower cost.

February 2021

Sarah from ThunderWorks

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Great product, great price - phenomenal customer support!

Great! Would definitely recommend.

Pros

We've loved working with Stamped.io for our reviews program. They are very affordable, fully implemented everything on our site and was able to customize however we wanted, and it has continued to do well for us.

Cons

Every once in a while, the interface can be a little glitchy, especially when it comes to the instagram portion, however now that I have everything set up, I don't spend too much time in those areas.

Reasons for Choosing Stamped.io

Price, functionality,. support, and LOTS of people on Shopify recommending it.

Reasons for Switching to Stamped.io

Biggest thing was price. And YotPo wanted to continue raising our prices and it was already extremely expensive. We were able to get everything from Stamped.io that we got for YotPo and more (they don't charge extra for more features) and it was about 1/6 of the cost.

February 2021

Sony from Imperia Caviar

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great platform backed from a great team

We are using it for 4 e-shops and we are very satisfied with the system.

Pros

Customer support is great. The features are also very good and complete

Cons

We installed the system from the app shop of Shopify and it is not always easy to login without going from Shopify.

Reasons for Switching to Stamped.io

Financial reasons as the features we wanted were very expensive with Yotpo

February 2021

Cole from BirdRock Baby

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

The perfect app for Shopify review management

Stamped.io has been an excellent add-on for our Shopify store. It allows us to collect customer reviews/UGC, engage customers post purchase, and identify when customers are having a poor experience so we can make things right for them.

Pros

It just works, the pricing is transparent, and our customers love engaging with it. The support has been excellent any time I've run into an issue.

Cons

They recently launched a VIP club / rewards app, but they are 2 separate apps and the setup is a little confusing. It would be great to integrate these under one roof.

Reasons for Choosing Stamped.io

Features and value.

Reasons for Switching to Stamped.io

Shopify's native review functionality is really limited. Stamped.io is a Tesla compared to the default Ford Pinto.

February 2021

Mark from Motion RC

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Powerful yet affordable review platform for ecommerce stores of any size

Stamped is by far the "best bang for your buck" in enterprise search, period! The Stamped platform offers 99% of the features found in other Enterprise review applications at a fraction of the cost. The Stamped team is constantly improving the product to ensure user forms and workflows deliver maximum reviews and customer engagement. Finally, their service is incredible with typical response and issue resolution times of less than 24 hours.

Pros

Incredible value for your money. Full-featured including Product Reviews, Q&A, NPS, Loyalty and more. Integrates with major ecommerce platforms and associated apps such as search, translation, and product filtering.

Cons

Limited bulk edit features. No Google syndication.

Reasons for Choosing Stamped.io

Cost and features

Reasons for Switching to Stamped.io

Cost

April 2021

David from Everten

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

A great alternative to Yotpo

Overall we're incredibly happy using Stamped.io, the support has been fantastic and we're a long term loyal customer.

Pros

We have been using Stamped for a number of years and its a fantastic driver of UGC that continually improves. As a retailer with over 10 000 SKUs, the customer reviews that we generate really helps customers making informed purchasing decisions and we find it very easy to use and integrate with our customer service team monitoring and using it to engage with customers, proactively following up on negative reviews to ensure we keep our customers happy. Support has been great and we found the rich snippets to be awesome in improving our SEO. What's great for Magento users is that you can easily switch between multi-store accounts.

Cons

Some of the features are only available for Shopify but we still find it a comprehensive and great product.

Reasons for Choosing Stamped.io

More comprehensive product. Better pricing. Easy Scalability.

Reasons for Switching to Stamped.io

Far more affordable with better support and not always being pressured by account managers who purely want to upsell.

April 2021

Blaise from Blackbeard's Motorcycle Gear, Inc.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Best Customer Support Ever

We have been loyal customers now for over 4 years, and are very pleased overall. The support staff went out of there way to help us get our stars showing in Google Shopping, which has been a major boost to our conversions. We have never been dissapointed with the fast response from the support team to any questions or issues we may have had,

Pros

This is the best reveiws software we have tried, and delivers exactly what every internet store needs. THe customer support has been incredible, [SENSITIVE CONTENT HIDDEN] and his staff respond almost immediately and offer solutions that work. They have done some customizing and helped us with integration with our cart. We have collected thousands of reviews for our products easily. I highly recommend stamped.io over all the other reviews apps.

Cons

There is very little that this software does not offer. The settings panel has changed a couple of times and took a little time to relearn, but that was just a minor inconvenience.

February 2021

Shawn from tentree

Company Size: 51-200 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Customer Serivce is incredible!

Pros

The product generally has all the features you would want and the customer service team helps you at all hours of the day to ensure your development team can accomplish whatever they are looking to implement.

Cons

Sometimes the back-end admin can be a bit slow.

Reasons for Choosing Stamped.io

Pricing and customer service

Reasons for Switching to Stamped.io

As we scaled we needed a more robust solution for reviews and UGC

February 2021

Alex from Olsa Tools

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great App for any E-commerce business

Any issues or concerns I have had with the set up when adding a second store were promptly answered by STamped.Io's service team within 24 hours.

Pros

The product seamlessly integrates to our Shopify store with ease. Setting it up is easy and streamlined. The robust features are great for collecting reviews, UGC, NPS and managing our referral/rewards system.

Cons

The settings don't automatically transfer over from one store to the other, so you have to manually go through if you do create a second location.

February 2021

Brad from Watch Straps Australia

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Great team and great product

I've been with Stamped.io for 3 years now and won't be looking to move elsewhere any time soon

Pros

The website integration process was seamless, and I really like the way the 'submit a review' form is embedded directly in to the customer emails. [SENSITIVE CONTENT HIDDEN] customer service is out of this world, and they are always adding new features.

Cons

Stamped.io doesn't have Google Ads seller/product ratings for Google Ads, but they're rea-ssured me that they're doing everything in their power to work with Google to get this implemented.

February 2021

Nathan from True Protein

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Stamped is Great

Really good, particuarly the service. They also get back to you quickly and are generally very helpful.

Pros

Very easy to use. Simple to setup. Connects well with our existing technologies. Feels more professional than some of the other big competitors.

Cons

Not yet a Google partner, makes getting your reviews on Google shopping tricky.

Reasons for Choosing Stamped.io

Functionalities that are available for a more reasonable price.

Reasons for Switching to Stamped.io

Yotpo wasn't as good and was more expensive. No brainer.

February 2021

Aaron from Inspire Uplift

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Review Platform - Great Support

We've had a great experience working with Stamped. The support has always gone above and beyond to help us.

Pros

The entire platform is great. The support has been phenomenal. Would absolutely recommend Stamped to anyone looking for a robust review platform.

Cons

Haven't had any complaints or issues using the platform.

Reasons for Switching to Stamped.io

The review platform we were on previously was built for Shopify which we migrated away from.

February 2021

ivan from vario

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Stellar Customer Service

Sometimes I needed some custom help and the customer service always managed to resolve my issue quickly.

Pros

Does what it does at a good price and great customer service.

Cons

Wish they came up with more apps for me to support them

February 2021

Karen from CapraCadabra Bath & Body

Company Size: 1 employee

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great, Easy, Effective

Customer feedback with very little interaction from me.

Pros

LOVE that they pursue my customers automatically at the time sequence I decide. Love that reviews are curated (verified customer review) and very professional appearance. Seamless.

Cons

Nothing really. Very happy. At first I wasn't receiving notifications when a customer would review a product then realized I hadn't selected that option in settings. [eyeroll] so we're good now :-P

February 2021

Kentaro from House of Knives

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

All in one review and loyalty app

Pros

Collecting reviews is made easy. And the support is 5 star.

Cons

There is nothing to add here so I can't comment.

February 2021

Koki from KENCREST

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

STAMPED.IO provides the superb service and bring the mutual benefit for both stores and end-users

Pros

STAMPED IO's system is simple and efficient. Also customer service is always very prompt and very kind and STAMPED IO is reliable.

Cons

Stamped IO has many features which we are not yet using yet. We would like to try other features for our future business.

February 2021

kevin from Inno Supps

Company Size: 11-50 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great software

Customer service in INCREDIBLE, software works great. Highly recommend!

Pros

I love that Stamped IO allows our customers to share their pictures/videos and it verifies that they are an actual customer.

Cons

software is great. I recommend it and have had no problems

February 2021

Carlo from Anomaly Action Sports Srl (DBA SHRED.)

Company Size: 2-10 employees

Industry: Sporting Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Great customer service!

Pros

Customer support is outstanding, response is usually within minutes. It works well and feeds our website well and nicely integrates with it.

Cons

The social media integration and ability to generate and post automatically reviews could be improved.

February 2021

Samuel from C-IN2

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Dependable app w/ great customer support

Pros

We switched from PowerReviews because that app was costing too much for the minimal review functionalities it offered. We switched to Stamped.io even when the company did not have a dedicated support yet. [SENSITIVE CONTENT HIDDEN] and his team were very quick to respond to our questions and resolved all of our issues. It's fairly simple to use and we've actually increased the number of reviews we get on our site.

Cons

The app can be glitchy at times, but all you need to do is ask the Stamped.io team for a refresh.

April 2021

Michele from Bibbrella

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Works for our needs

One of the features I really like is the "checkout comments" feature. Just something extra that really sets stamped.io apart. I also love how I can send customers a URL to leave a review. It's perfect for when we see customers posting about our product on Instagram. We can easily send them the review link and ask if they could leave a review and upload their pic there!

Pros

Stamped.io is great. It's so inexpensive and you get everything you need. We're saving hundreds of dollars by using Samped.io over Yotpo. The interface is easy to use and it does everything we need it to do!

Cons

Overall I really like this reviews platform and haven't had any issues. Great price point and functionality.