About Talon.One

Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral marketing. Key features include activity tracking, gift card management, multi-channel marketing, gift card management, referral tracking, membership management and affiliate marketing.

Marketing teams using Talon.One can build loyalty programs and personalize incentives based on unique customer attributes. The application's API enables users to integrate current systems and utilize existing data to configure discount campaigns. With geofencing capabilities, businesses can customize campaigns by adding location-based data and import external location data into existing campaigns inGeoJSON format to deliver area-specific discounts...


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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Talon.One

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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June 2019

Mark from National Express

Verified Reviewer

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

Great Platform

Talon.One have allowed us to quickly migrate our existing promotional campaigns to their platform and also allow us to create an ambitious roadmap using the functionality they have available.

Pros

Talon.One are a fantastic partner to National Express providing an excellent promotion platform. The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.

Cons

Nothing at all.... Any concerns we had about the team not being based in the UK were quickly removed by the quality of the support we get.

Response from Talon.One

Replied June 2019

Thanks for the kind words Mark, it has been an absolute pleasure working with you and the entire National Express team. We are looking forward to working with you in the future and rolling out the loyalty and referral features with your team.

October 2018

Pedro from PedidosYa

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

It's a great and easy tool to work with coupons

We have been working with Talon.one for at least 2 years and they are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs.

Pros

- The rule builder for configure the campaigns it's great and easy to use. - The amount of different effects that you can apply in each campaign. - It's easy to integrate

Cons

- Sometimes the list of events takes a long time or throws an error

Response from Talon.One

Replied October 2018

Hi Pedro, Thanks so much for your kind comments! We appreciate your feedback and are happy to work with a great team like PedidosYa.

October 2018

Maria from PedidosYa

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2018

Overall Review

It is great to work with Talon.One, we easily integrate with their api and started working in awesome projects right away. They give us a great help and keep working with us toward creating great and innovative features.

Pros

It is easy to use and it provides a very interesting service which solves the necessity of developing many projects in just one integration.

Cons

services were not prepared for what we needed at first

Response from Talon.One

Replied October 2018

Hi Maria, Thanks for the review! We appreciate your response. We hope that all the features we have made available to you now are helping your team and continue to add value. We will keep working to be the innovative solution your team can rely on. Thanks again!

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Overall feedback.

I am quite happy with the quality of the product , their support and the most important is the configurability they provide and how they have design the system.

Pros

Configurability and design of the software . Due to this , there are many use cases which we have solved without much development effort. Also the integration is easy and we could do complete in less than 2 weeks.

Cons

Talon one needs to work on their analytics part a lot. I think after this , there software will be a complete package which no one can deny.

Response from Talon.One

Replied October 2018

Thanks for the review! We are very happy to hear Talon.One has been able to help your team and that you are happy with the service. Improving our analytics is on our roadmap!

June 2019

James from National Express

Verified Reviewer

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Powerful solution which is transforming our business

Pros

The implementation process has been quick and we have been heavily supported during implementation. From our developers to our front end office users the tool has been easy to grasp and campaigns have been made in a matter of minutes rather than days.

Cons

The analytics part of the tool needs improving, it is behind the needs of the end users.

Response from Talon.One

Replied June 2019

Hi James, Thanks for the great feedback. It has been a real pleasure working with you and your team! We truly value your insights and great feedback on our product. Thanks!

October 2018

Nick from Helloprint

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Bringing Promotions and Discounts to the Next Level

The industry we are in with Helloprint is extremely price driven and price sensitive: to have a tool as Talon.One help us is therefore of amazing use! We use the tool for discounts and promotions and by the day we are learning more and find great ways to implement the tool! The flexibility and rule system is suburb, and even though we are using the tool i have the feeling we are only still utilizing 1% of the potential. Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities. Honestly I think this will be the future of pricing and promotions. I would definitely recommend this tool if you are in e-commerce.

Pros

Flexibility and the possibilities of the tool are amazing.

Cons

The initial learning time + the setup requires some time and technical skills.

Response from Talon.One

Replied October 2018

Hi Nick, Thank you so much for your kind words! We really appreciate it and it is great customers like you that help make our product even better. Everyone at Talon.One is looking forward to helping HelloPrint continue to take promotions to the next level. Thanks again!

November 2018

Honza from DámeJídlo.cz

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

New tool in toolbox

Pros

Implementing Talon.one for us was a new possibility how to build things. We are prototyping quite a lot of new features with them, figuring out how to interact with customers and connect it to our CRM processes. Best thing is, that when we want to build a new campaign, we can have it in production in 5 minutes.

Cons

You need to know what you are doing a the impact can be big.

Response from Talon.One

Replied June 2019

Thanks for being such a great customer! We really love working with your team and truly appreciate the great feedback and improvements you share with us. Looking forward to growing with you guys!