About Tango Card

Tango Card is a cloud-based customer loyalty solution designed to help businesses enhance client and employee engagement using rewards, electronic gift cards and incentives. Professionals can create email templates, fund their account and upload the order sheet to send rewards in bulk to staff members.

Tango Card's reward catalog offers several digital prepaid, gift or donation cards for organizations to filter and choose from based on currency, location or category. Businesses can incentivize employees to engage or participate in online surveys, focus groups, ongoing trials and more. Additionally, its Rewards as a Service (RaaS) API enables enterprises to integrate global incentive programs to the platform, access order history, resend rewards and track emai...


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Supported Operating System(s):

Web browser (OS agnostic)

163 Reviews of Tango Card

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(133)

133

4 stars

(24)

24

3 stars

(5)

5

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 163 results

September 2018

Abimbola from IROKO Partners Limited

Verified Reviewer

Company Size: 51-200 employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Tango card takes a lot of workload off our hands.

Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Pros

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

Cons

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

September 2020

Jen from Self

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

It's really that easy?!

Really easy!

Pros

How easy and smooth the process was. This was the first time using this type of software.

Cons

Confusing at first since I've never downloaded before

Reasons for Choosing Tango Card

Just luck of the draw I guess!

July 2019

Renee from TMK Fundraising

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2019

Tango Review 2019

I liked it and we will be using this service again with free incentive program this fall as well

Pros

I liked that it was easy to distribute the free gift card to our groups through email with ease. They simply let us know which card they wanted and we would e-mail it to them.

Cons

That if the customer didn't see or went to spam it was a hassle to get it re issued to them

July 2020

Archna from Punjab Kesari

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2020

Best solution to reward our users in multiple ways.

We are impressed with the features and services offered by Tango Card. We are using Tango Card to reward our most active and loyal news readers with some eGift Cards that are easy to redeem and use. We are also using Tango Card to reward people for their participation in various surveys, competitions, quizzes etc. Our users have reported that they are pleased with the eGift Cards they received.

Pros

Tango Card lets us choose eGift Cards from many popular brands very easily. The best thing is we can also let our users choose a gift card of their choice by gifting them a Choice Card. We can give gift cards of any denomination as per our wish. Tango Card delivers the gift cards instantly to the user's email. Tango Card offers eGift cards of popular shopping platforms, restaurants, Cafes etc and it also offers a Debit Card with funds already loaded in it. Users can choose from a Physical Plastic Card or a Virtual Card as per their wish. The plastic card of this Debit Card can be delivered to a users address for a fees of 3$. We also love Tango Card because it gives a detailed procedure on how to redeem a gift card. Tango Card has a professional user interface that is easy to understand and easy to use for new users .

Cons

Tango Card has a few downsides that there is no mobile application for Tango Card where a user can store all the eGift Cards he has ever received, but the website of Tango Card is very good and solves the problem of not having a mobile app.

September 2020

marlene from Elder Rubber Inc

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

tango card user

I have overall been very pleased each time that I have had the opportunity to use Tango.

Pros

tango card is a very easy to use E-gift card reward program. I have used it multiple times when earning a reward or been given an incentive of some sort.

Cons

I did not find anything that I didn't like about tango. If someone was not very computer literate, they might have some difficulty in receiving the e-card.