--- title: "Xoxoday Software Reviews, Demo & Pricing - 2026" description: "Review of Xoxoday Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / Xoxoday Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/alternatives/) # Xoxoday Review Custom quote 1 plan Wondering if Xoxoday is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Xoxoday 4.4 [(267)](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/reviews/) Pricing Pricing available upon request ### About Xoxoday Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain... , engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale Wondering if Xoxoday is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. ## Xoxoday User Interface ## Popular Xoxoday Alternatives Main Product Xoxoday 4.4 [(267)](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.34Value for money - 4.38Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Achievers](https://www.softwareadvice.com/hr/achievers-profile/) 4.8 [(2910)](https://www.softwareadvice.com/hr/achievers-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.47Value for money - 4.60Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3832)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Get Price Alternative Product [Vantage Circle](https://www.softwareadvice.com/hr/vantage-circle-profile/) 4.7 [(5123)](https://www.softwareadvice.com/hr/vantage-circle-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.70Value for money - 4.58Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Bucketlist](https://www.softwareadvice.com/hr/bucketlist-profile/) 4.9 [(741)](https://www.softwareadvice.com/hr/bucketlist-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.76Value for money - 4.81Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## Xoxoday Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Custom Pricing Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Xoxoday Features - Popular features found in NPS Anonymous Feedback Mobile Survey Multi-Language Pulse Surveys Segmentation - More features of Xoxoday Access Controls/Permissions Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Benchmarking Campaign Analytics Campaign Management Campaign Planning Client Portal Communication Management CRM Customer Activity Tracking Customer Database Customer History Customer Profiles Customer Segmentation Customer Surveys Customizable Branding Customizable Reports Customizable Templates Data Import/Export Discount Management eCommerce Management Email Management Email Marketing Employee Engagement Employee Recognition Engagement Tracking Gamification Generative AI Gift Card Management Incentive Management Leaderboards Loyalty Cards Loyalty Program Member Portal Membership Management Mobile Access Multi-Campaign Multi-Channel Communication Multi-Channel Distribution Multi-Channel Marketing Performance Metrics Personalization Point of Sale (POS) Promotions Management Real-Time Analytics Real-Time Reporting Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Rewards Management Search/Filter Single Sign On SMS Marketing Social Media Integration Social Promotion Survey Builder Survey/Poll Management Survey Sample Management Template Management Third-Party Integrations Transaction History Trend Analysis ## Xoxoday Integrations Gusto Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Namely Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 111 integrations ## Xoxoday User Reviews ## Xoxoday customer ratings - Overall rating: 4.4/5 - Total reviews: 267 ### Rating distribution - 5 stars: 161 reviews (60%) - 4 stars: 80 reviews (30%) - 3 stars: 17 reviews (6%) - 2 stars: 3 reviews (1%) - 1 star: 6 reviews (2%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.3/5 --- ### One of the best out there - Overall rating: 5/5 - Reviewer: Sivajee B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Now functionality wise perfect and found it smooth. Completely smooth operational. Working great l. Previously there was a lag now nkg observed #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Now it’s improved a lot. Previous few functionalities are little lag. Now performance improved a lot #### Cons UI can be slightly better improved. Very few places felt little bit distracted or lost the flow. We can keep improvising --- ### Great Product - Overall rating: 5/5 - Reviewer: Avinaba G. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - User Friendly - Intuitive UI - Customer Support #### Cons - Don't really have any complaints about the product #### Reasons for choosing Xoxoday - User Friendly - Intuitive UI - Customer Support #### Vendor response Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday Replied June 2020 --- ### WORST CUSTOMER SERVICE SUPPORT EVERT - Overall rating: 1/5 - Reviewer: Angeli Eloise O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a gift voucher that I need replaced, as that store brand only has 5 branches where you can use the voucher. Unfortunately, only one of those branches is near my area. I went there and discovered that that branch is actually closed already. I first reached out to Giftaway, who was nice enough to attempt to assist me, and advised they can assist me if I still want to try to use that voucher on a branch they can locate. They also gave me the option to reach out to Xoxoday - which has been the WORST experience I have received. Their excuses: a) I cannot open the voucher (even though I gave them the link, a screenshot containing the code) b) They want me to reach out to my company's support team instead BECAUSE they cannot do anything for me (which is such an amateurish response). c) When I asked why EXACTLY do I need to reach out to my company's support team, and what INFO they NEED to finally assist me - THEY DONT RESPOND d) They then spammed me with multiple automated emails, saying "Here is your ticket link for the concern" - which I CANNOT ACCESS. Seriously, DONT USE THIS COMPANY, very unprofessional customer service #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They respond FAST (even on weekends) - but their responses are scripted and does not help me resolve my concern AT ALL #### Cons WORST CUSTOMER SERVICE SUPPORT I have ever dealt with. Gives me automated responses for a turnaround, and does not attempt to assist me AT ALL #### Reasons for switching to Xoxoday Xoxoday has the WORST CUSTOMER SERVICE EVER #### Vendor response Hey Angeli, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday. Replied March 2026 --- ### Xoxoday Empluls gets the best out of employees - Overall rating: 4/5 - Reviewer: Sumita S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Xoxoday Empuls makes the day to day activities easier to maintain and manage.I recommend this to employees so that they can make their office tasks easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The way it keeps the employee's engage through various platforms, rewarding them, motivating them and helping them to organize the data is the best thing about the software #### Cons I would recommend them to publicize more about the software and it's features so that employees get to know more about the same #### Vendor response Hi Sumita, Thank you for taking the time to review Xoxoday Empuls on Capterra. Regarding publicizing about Empuls at your company, it totally depends on the strategies you have used. Our customer success team will definitely be able to help with that. Write to us at cs@xoxoday.com and we will take it ahead. We deeply value your association with us. All the best :) Replied June 2021 --- ### Increase productivity with Xoxoday Empuls - Overall rating: 5/5 - Reviewer: Dr.Sumeet K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best and most efficient employee engagement solution for more or less all business organizations. Boost productivity and turnover by building an engaging and motivated workforce with Xoxoday Empuls. #### Cons Nothing till date. I found it as the best solution for my organization. #### Vendor response Hi Sumeet, Thank you for taking the time to review Xoxoday Empuls on Capterra. Glad to know Empuls is a big hit at your organizations. We deeply value your association with us. All the best :) Replied June 2021 --- ### JPPLReview - Overall rating: 3/5 - Reviewer: Tina L. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rewards and recognition Service award Birthdays #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros great customer support team and proactive support now #### Cons less features and functions low Engagement on the platform #### Reasons for choosing Xoxoday - local customer care support - More features as compare to other but not up to market speed - service awards #### Vendor response Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday Replied June 2020 --- ### One of the best employee recognition platforms! - Overall rating: 5/5 - Reviewer: Mehul V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered It has definitely helped in creating a good atmosphere amongst colleague where they can appreciate & encourage each other in ways that means more than just words & hence one actually feels rewarded for their hard work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros One 9f the best things about Empuls is there vast reward options. They have rewards for every category so that a person will definitely find something if their desire to redeem their points for. #### Cons One thing I couldnt find was the option to redeem your points for cash which was available on our previous platform - bonus.ly. --- ### Integrity and Professionalism - Overall rating: 5/5 - Reviewer: Musthak M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent Product, whatever the problem might be the solution is always there, the team works tirelessly with us in overcoming every obstacles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Upto date 2. Easy to use 3. Continuous development of the product, 4. Excellent support team 5. Simplified UI & UX design #### Cons Advanced functions are little complicated and requires assistance from the support team #### Vendor response Thank you so much for your review, Musthak. Always a pleasure working with your team. Cheers! Replied September 2021 --- ### Easy to use engagement platform for employees - Overall rating: 5/5 - Reviewer: Edlyn Candice C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Nothing in specific that I disliked but the mobile platform can be a bit faster. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The option to send redeemable rewards points is probably the best thing about Empuls. There is also a large marketplace to redeem those points and it has a lot of options. #### Cons Nothing in specific that I disliked but the mobile platform can be a bit faster. #### Vendor response Hi Edlyn, Thank you so much for taking the time to review Xoxoday Empuls on Capterra. Glad to know that you liked the rewards points of Xoxoday Empuls. We deeply value your association with us. All the best :) Replied July 2022 --- ### Xoxo is the best ! - Overall rating: 5/5 - Reviewer: Krithika R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for free trial - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works great. When a xoxo card is been provided it provides lot of options to claim the gift. #### Cons Sometimes the gift card add-on does not work, Then we have to contact the customer care, these things can be avoided #### Vendor response Hello Krithika, Thank you for reviewing us. We are sorry that you faced the problem of adding the gift cards. I will pass them to our internal team to look into the issue. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you. Replied August 2022 --- Showing 1 - 10 of 267 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/reviews/) ## Xoxoday Popular Comparisons [Achievers vs Xoxoday](https://www.softwareadvice.com/hr/achievers-profile/vs/xoxoday-plum/)[Guusto vs Xoxoday](https://www.softwareadvice.com/hr/guusto-profile/vs/xoxoday-plum/)[Vantage Circle vs Xoxoday](https://www.softwareadvice.com/hr/vantage-circle-profile/vs/xoxoday-plum/) [Compare All Alternatives](https://www.softwareadvice.com/customer-loyalty/xoxoday-plum-profile/alternatives/) ## Other Top Recommended NPS Software [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2924) Recently recommended **0** times [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) **4.7** (979) Recently recommended **0** times [Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/) **4.5** (393) Recently recommended **0** times [Nicereply](https://www.softwareadvice.com/survey/nicereply-profile/) **4.7** (283) Recently recommended **0** times Stuck Between Options? 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