All ReviewFlowz Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Raja

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Best tool for review management

Review management is easy and time to time updates of the ratings on all the review platforms (G2, Capterra, Trustpilot ...)

PROS

All of the reviews on different review platforms can be monitored and managed at on place with a user-friendly interface the best part is all reviews are sent to slack!!!

CONS

Till now no issues faced, everything is smooth

Cori

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great customer reputation management tool and service!

Fantastic! The product itself is everything we needed, and the team is incredible to work with - very response, supportive, and open to feedback. Would highly recommend.

PROS

Has all of the primary features we needed, including reporting/analytics, tracking all of our sites, tagging and understanding review feedback, gated links. The Reviewflowz team has been incredible to work with, adding review sites that were unique to our business. The price for what you get and the service made it an easy decision to go with Reviewflowz. We've been using the product for about 3-4 months now and are very satisfied and continuously impressed with the support we recieve.

CONS

Still a new product but they're releasing features quickly. This wasn't a problem for us as we were newly managing our customer reputation/reviews. The dashboards are simple, but it was more important to us that we had access to all of the data to create our own dashboards.

Lay

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Worth a try!

Super great! They have been very attentive to us as a client. I love the feeling that you weren't given a sale pitch, but a genuine conversation of what software could support you with.

PROS

Easy to implement and able to track via a communication channel, such as slack.

CONS

The product is still slightly a work in progress with some bugs, but I see really great potential. For the price, it's worth giving it a try and see if it adds value to your reputation strategy.

Reason for choosing ReviewFlowz

It was fitting our current needs without all the extra flares.

Nathannaël

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Centralizing your reviews on a Slack Channel

PROS

What I like with ReviewFlowz is the configuration of workflows to receive our reviews from all our platforms. The tool works perfectly.

CONS

We just need to complete the list of Review Source with more marketplaces, all the popular ones used on the market and the tool will be perfect, but it was already very good. Keep it up and congratulations for the development of this tool.

Michael

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Fast & easy way to automate capturing your reviews

ReviewFlowz is a cornerstone to a "feedback river," ensuring my team and I are easily and consistently up-to-date on any new reviews in our Slack team. With recent new features, ReviewFlowz goes beyond that need, providing a fast, searchable database of all collected reviews. This means that from a product perspective, I'm able to search keywords (e.g., a feature we’re considering) to filter historical reviews.

PROS

It's a fast and easy way to set up capturing reviews, ensuring new ones are routed to relevant team Slack channels or email.

CONS

While it's fast and easy to set up, I ran into an issue getting one review feed active. However, ReviewFlowz was incredibly helpful, prompt, and thorough in helping me through resolving that issue. There have also been major enhancements to the service since I began trialing it.

Jérémy

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

The solution to proactively exploit your online reviews

I had a very good contact with the team. The setup was very easy and they answer all my questions pretty fast. I like their mindset and the direction they are taking. I am looking forward their expansion :)

PROS

We use it mainly to monitor all the reviews of our SaaS in one slack channel. It gives us the ability to act very quickly in case of bad reviews and we notice that this reactivity makes all the difference. We calculate our daily/weekly CS OKR based on this slack channel and gives us a very simple and lean solution to do it very fast.

CONS

The software will expand with other features that I am waiting for very much such as Google Sheets integrations which will enable us to automate the calculation of our daily/weekly OKR

Aron

Financial Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Convenient Slack connection

We are testing multiple tools to bring user reviews to Slack; ReviewFlowz has proven to be a good one for getting notifications about new Trustpilot reviews.

PROS

It was easy to set up a connection to Slack. The notifications coming into Slack are clear and contain the information we wanted to have in there, not more, not less.

CONS

It wasn't always entirely clear what's included in the trial. When another team member connects a different flow, the flow management is slightly confusing.

Lauren

Warehousing, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

So far, so GREAT!

We have just recently started using ReviewFlowz, but so far they have been amazing! [sensitive content hidden] and his team are so quick to respond! They are attentive and intentional. We shopped around for a long while trying to find the right fit, and at our current phase, this feels like a great fit! Super awesome support so far!

PROS

- easy onboarding- super attentive team- easy to use- does all the basic functions we need

CONS

- not a ton of intricate reporting options - at least not yet. I do believe if we told the team we needed a different report/different option they'd work to make it happen.

Grace

Fund-Raising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Helped us see our reviews all in one place!

10/10

PROS

It was easy to sync up our various review sites into one Slack channel so all company stakeholders can see them come in and respond to them, use them as testimonials, and to use as feedback for our product team.

CONS

I'm still not positive how to sync up GMB to Slack but I need to go back and look!

Vendor Response

Thank you so much Grace, really appreciate you taking the time to share your thoughts! I've reached out over email about GMB, I'm sure we'll figure it out : )

Replied June 2023

Brooke

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Easy Review Management

PROS

I love how easy it is to set up the Slack integration and send new reviews to our review channels. It's increased the visibility of our reviews across the organization and encourages conversations between different teams when reviews mention product features or specific campaigns.

CONS

It could be easier to edit flows en masse.

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